Subject: Re: Joanna McKenna - DOB 07/03/1987
From: [email-masked]
To: [email-masked]
Date: Wed, 14 Jan 2026 11:06:22 +0000

Good morning,Apologies this attachment has failed, can you try to resend this? Kind regards Scotland's Redress Scheme 

If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme using these details:

Telephone: 0808 175 0808 (freephone)
International: +44 131 297 6500
Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)

Email: [email-masked]

If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see https://contactscotland-bsl.org/ for information on how to use the service.

From: [email-masked]  Sent: 09 January 2026 10:00 To:  <[email-masked]> Subject: Re: Joanna McKenna  - DOB 07/03/1987       Good Morning Redress  Please see re-attached personal statement.   Her ID is listed in the name of Joanne. I think I did a typo.   My apologies.  Kind Regards  Michelle   From: [email-masked] <[email-masked]> Sent: Monday, December 29, 2025 4:30 PM To: Michelle Sherratt <[email-masked]> Subject: Joanna McKenna - DOB 07/03/1987                    Good afternoon,    I am writing in regards to your client, Joanna McKenna’s application to Scotland’s Redress Scheme which was received on 16 December 2025.    On application Form 1 your client's name is recorded as Joanna and the name of Joanne is also used, Please can you confirm the correct forename of your client? I also ask that you resend the personal statement of your client as this was unable to download with your email with the application forms attached.    I can confirm we have received application forms 1 and 3 and the signed declarations section 10 and 4 for both the application parts.    We have asked for the nominated beneficiary's date of birth as this information is required for the nominated beneficiary to be recorded.    I would like to confirm that we are working hard to ensure the application will be assigned to a designated case worker at the earliest opportunity.    In the meantime, we have reviewed the documentation received to date. Please find the attached letter which details the further information required and a flow chart which outlines the application process to share with your client.    You and your client can contact us on the details below if you have any questions or would like additional support.    Kind Regards    Scotland’s Redress Scheme If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme using these details: Telephone: 0808 175 0808 (freephone) International: +44 131 297 6500 Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays) Email:  [email-masked] If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see  https://contactscotland-bsl.org/ for information on how to use the service. From: [email-masked] Sent: 16 December 2025 12:15 To: <[email-masked]> Subject: Re: Joanne Mckenna. Application Submission. Signed Declaration and Personal Statement Good Afternoon Of course, not a problem. Please see attached. Kind Regards Michelle Sherratt Aiker Legal Merry Christmas! We will close December 23rd 16:30 for the festive period and re-open January 5th 09:00. Aiker Legal Ltd 4a Edison Court, Elice Way, Technology Park, Wrexham, LL13 7YT 0203 004 6549 www.aikerlegal.org SRA number: 8004747 Disclaimer: This e-mail is intended solely for the person to whom it is addressed and may contain confidential or privileged information. If you have received it in error please notify us immediately and destroy this e-mail and any attachments. In addition, you must not disclose, copy, distribute or take any action in reliance on this e-mail or any attachments. Any views or opinions presented in this e-mail are solely of the author and do not necessarily represent those of Aiker Legal Limited. E-mail may be susceptible to data corruption, interception, unauthorised amendment, viruses.  From: [email-masked] <[email-masked]> Sent: Tuesday, December 16, 2025 11:12 AM To: Michelle Sherratt <[email-masked]> Cc: Support - Aiker Legal <[email-masked]> Subject: Joanne Mckenna. Application Submission. Signed Declaration and Personal Statement Good morning, Please may these documents be resent as we are receiving an error message to say the attachments have failed and we are unable to open them. Thank you Scotland's Redress Scheme If you need to discuss the contents of this email, please contact Scotland’s Redress Scheme using these details: Telephone: 0808 175 0808 (freephone) International: +44 131 297 6500 Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays) Email:  [email-masked] If you're a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see  https://contactscotland-bsl.org/ for information on how to use the service. From: [email-masked] Sent: 10 December 2025 15:48 To: <[email-masked]> CC: <[email-masked]> Subject: Joanne Mckenna. Application Submission. Signed Declaration and Personal Statement Dear Redress Scotland Team I am writing to submit the initial components of a Redress Scotland application on behalf of a survivor of historical abuse in care. Please find enclosed: Application part 1 and signed declaration 10 Application part 3 and signed declaration 4 Joanne McKenna Personal Statement Applicant Details: NAME Joanne McKenna DOB: 07/03/1987 Address – 116 Castlebay Street, GLASGOW, G22 7LR We are currently in the process of finalising the remaining sections and supporting documents of this application, which will be submitted shortly as part of the full completion for our client above. Should you require any clarification or additional documentation at this stage, please don’t hesitate to let us know. Kind regards Michelle Sherratt Aiker Support Merry Christmas! We will close December 23rd 16:30 for the festive period and re-open January 5th 09:00. Aiker Legal Ltd 4a Edison Court, Elice Way, Technology Park, Wrexham, LL13 7YT 0203 004 6549 www.aikerlegal.org SRA number: 8004747 Disclaimer: This e-mail is intended solely for the person to whom it is addressed and may contain confidential or privileged information. If you have received it in error please notify us immediately and destroy this e-mail and any attachments. In addition, you must not disclose, copy, distribute or take any action in reliance on this e-mail or any attachments. Any views or opinions presented in this e-mail are solely of the author and do not necessarily represent those of Aiker Legal Limited. E-mail may be susceptible to data corruption, interception, unauthorised amendment, viruses.