Received: from LO2P123MB3597.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:12f::9) by CW1P123MB8250.GBRP123.PROD.OUTLOOK.COM with HTTPS; Fri, 7 Nov 2025 12:33:50 +0000 Received: from CWLP123MB3923.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:a9::12) by LO2P123MB3597.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:12f::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9298.12; Fri, 7 Nov 2025 12:33:49 +0000 Received: from CWLP123MB3923.GBRP123.PROD.OUTLOOK.COM ([fe80::55f:461a:97d:c3c5]) by CWLP123MB3923.GBRP123.PROD.OUTLOOK.COM ([fe80::55f:461a:97d:c3c5%4]) with mapi id 15.20.9298.010; Fri, 7 Nov 2025 12:33:48 +0000 From: Michelle Sherratt To: Henry Wilbraham CC: Support - Aiker Legal Subject: Aiker Legal - Redress Scotland Claim Thread-Topic: Aiker Legal - Redress Scotland Claim Thread-Index: AQHcT+FuT5J04SP+m0yM+s8IiyAdxw== Date: Fri, 7 Nov 2025 12:33:48 +0000 Message-ID: Accept-Language: en-GB, en-US Content-Language: en-GB X-MS-Exchange-Organization-AuthAs: Internal X-MS-Exchange-Organization-AuthMechanism: 04 X-MS-Exchange-Organization-AuthSource: CWLP123MB3923.GBRP123.PROD.OUTLOOK.COM X-MS-Has-Attach: yes X-MS-Exchange-Organization-Network-Message-Id: de04c61a-2615-49fc-c8c5-08de1df9e679 X-MS-Exchange-Organization-SCL: 1 X-MS-TNEF-Correlator: X-MS-Exchange-Organization-RecordReviewCfmType: 0 msip_labels: x-ms-publictraffictype: Email X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(920097)(425001)(930097)(140003); X-Microsoft-Antispam-Message-Info: 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 Content-Type: multipart/related; boundary="_005_CWLP123MB392342BA8519D6C5BE01BCEFC5C3ACWLP123MB3923GBRP_"; type="multipart/alternative" MIME-Version: 1.0 --_005_CWLP123MB392342BA8519D6C5BE01BCEFC5C3ACWLP123MB3923GBRP_ Content-Type: multipart/alternative; boundary="_000_CWLP123MB392342BA8519D6C5BE01BCEFC5C3ACWLP123MB3923GBRP_" --_000_CWLP123MB392342BA8519D6C5BE01BCEFC5C3ACWLP123MB3923GBRP_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Hi Henry Thank you for speaking with me just now. I am writing to confirm the detai= ls you both discussed and outline the next steps in support of your Redress= Scotland application. We understand that you were placed in care at 16. This was through Kilbirni= e Social Services. You are now seeking to have your experience formally acknowledged through t= he redress process. You recalled being placed in: Longriggend Children's Home Polmont Children's Home Glenochil Childrens Home. We are here to support and assist you in preparing your application with ca= re and dignity. Please note we cannot move forward unless you are actively = engaged in the process. This means completing the necessary steps in the a= pplication process, responding to any follow-up requests and communications= from our team. We can confirm we are in receipt of copies: * Client details and signed documents authorising us to act on your = behalf * A copy of your driving licence for photographic ID * A statement documents or records relating to your time in care * Your preferred method of communication (e.g., phone, email, post) = and any accessibility needs * Proof Of Address from the local council authority. To move forward, we kindly ask you to provide or confirm the following: A bank statement. As explained your bank details are needed for initial application submissio= n to redress Scotland and will only be accepted in a specific format. Pleas= e provide the following as an electronic PDF document, or clear photo from = a paper Bank statement, showing the following: * Account holder name (your name) * Address * Bank name * Sort code * Account number We do not need to see anything else from your statement apart from the deta= ils highlighted above, as this shows that you are the account holder. Pleas= e send the PDF document/photo to my email address or as a text message/What= sApp message to 07984 815011. We also need contact details for your beneficiary Emma McNamara. I can now begin the process to reach out with SARs (subject access records = =96 Data Protection)to the relevant authorities, agencies, care institution= /charities, NHS and police records or court to gather information to suppor= t the completion and submission to Redress Scotland. All information will be handled securely and in line with our data protecti= on policies, including GDPR compliance. Once we receive this information, we will begin assembling your application= , including your care history timeline, supporting documentation, and survi= vor statement. We will ensure that all materials are reviewed with you befo= re submission, and that you remain in control of the pace and content throu= ghout. Please advise us if there are any changes to your personal details, such as= the following, so we can update your records for application purposes. * Address * Contact details =96 email or phone * Bank details If you would like to speak to us further, or require any support with the a= bove, please don=92t hesitate to contact us on 0203 004 6549 or via email a= t support@aikerlegal.org . We are here to su= pport you every step of the way. Kind regards Michelle Sherratt Aiker Support Aiker Legal Ltd 4a Edison Court, Elice Way, Technology Park, Wrexham, LL13 7YT [cid:4736694d-cce3-4b56-84d4-053d33378eba]0203 004 6549 [cid:0eac2fa8-dfa8-49ac-96f4-fbcac0aec21f]www.aikerlegal.org SRA number: 8004747 Disclaimer: This e-mail is intended solely for the person to whom it is add= ressed and may contain confidential or privileged information. If you have = received it in error please notify us immediately and destroy this e-mail a= nd any attachments. In addition, you must not disclose, copy, distribute or= take any action in reliance on this e-mail or any attachments. Any views o= r opinions presented in this e-mail are solely of the author and do not nec= essarily represent those of Aiker Legal Limited. E-mail may be susceptible = to data corruption, interception, unauthorised amendment, viruses. --_000_CWLP123MB392342BA8519D6C5BE01BCEFC5C3ACWLP123MB3923GBRP_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable

Hi Henry

 

Thank you for speaking with me just now.  I am writing to con= firm the details you both discussed and outline the next steps in support o= f your Redress Scotland application.

 

We understand that you were placed in care at 16. This was through= Kilbirnie Social Services.

You are now seeking to have your experience formally acknowledged = through the redress process. You recalled being placed in: 


Longriggend Children's Home 

Polmont Children's Home
Glenochil Childrens Home. 

We are here to support and assist you in preparing your applicatio= n with care and dignity. Please note we cannot move forward unless you are = actively engaged in the process.  This means completing the necessary steps in the application process, resp= onding to any follow-up requests and communications from our team.

 

We can confirm we are in receipt of copies:

 

    • Client details and signed documents authorising us to act on your behalf
    • A copy of your driving licence for photographic ID
    • A statement documents or records relating to your time in care
    • Your preferred method of communication (e.g., phone, email, post) and any a= ccessibility needs
    • Proof Of Address from the local council authority.

 

To move forward, we kindly ask you to provide or confirm the fo= llowing:

 

A bank statement.

 

As explained your bank details are needed for initial application = submission to redress Scotland and will only be accepted in a specific form= at. Please provide the following as an electronic PDF document, or clear photo from a paper Bank statement, sh= owing the following:

 

  • Account holder name (your name)
  • Address
  • Bank name
  • Sort code
  • Account number

 

We do not need to see anything else from your statement apart from= the details highlighted above, as this shows that you are the account hold= er. Please send the PDF document/photo to my email address or as a text message/WhatsApp message to 07984 815011.=   

 

We also need contact details for your beneficiary Emma McNamara= .


I can now begin the process to reach out with SARs (subject access= records =96 Data Protection)to the relevant authorities, agencies, care in= stitution/charities, NHS and police records or court to gather information to support the completion and submi= ssion to Redress Scotland.

 

All information will be handled securely and in line with our data= protection policies, including GDPR compliance.

 

Once we receive this information, we will begin assembling your ap= plication, including your care history timeline, supporting documentation, = and survivor statement. We will ensure that all materials are reviewed with you before submission, and that you r= emain in control of the pace and content throughout.

 

Please advise us if there are any changes to your personal details= , such as the following, so we can update your records for application purp= oses.

  • Address
  • Contact details =96 email or phone
  • Bank details

 

If you would like to speak to us further, or require any support w= ith the above, please don=92t hesitate to contact us on 0203 004 6549 or vi= a email at support@aikerlegal.org . We are here to support you every step of the way.

 

Kind regards

 

Michelle Sherratt

Aiker Support

 


 

Aiker Legal Ltd
4a Edison Court, Elice Way,
Technology Park,
Wrexham,
LL13 7YT
 
0203 004 6549
 
w= ww.aikerlegal.org
 
SRA number: 8004747
 
Disclaimer: This e-mail is intended solely for the person to whom it is add= ressed and may contain confidential or privileged information. If you have = received it in error please notify us immediately and destroy this e-mail a= nd any attachments. In addition, you must not disclose, copy, distribute or take any action in reliance on = this e-mail or any attachments. Any views or opinions presented in this e-m= ail are solely of the author and do not necessarily represent those of Aike= r Legal Limited. E-mail may be susceptible to data corruption, interception, unauthorised amendment, viruses.
 
 



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