Interactions Timeline
@if (session()->has('success'))
{{ session('success') }}
@endif @if (session()->has('error'))
{{ session('error') }}
@endif
@forelse($history as $item)
{{ $item->direction }} {{ $item->channel }} ({{ $item->status }})
{{ \Carbon\Carbon::parse($item->timestamp)->diffForHumans() }}

Handled by: {{ $item->agent ? $item->agent->name : 'System/Queue' }} @if($item->duration) | Duration: {{ gmdate("i:s", $item->duration) }} @endif

@if($item->recording_url)
@endif @if($item->notes)

"{{ $item->notes }}"

@endif
@empty
No interactions logged for this contact yet.
@endforelse