[2026-07-29 00:12:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 00:23:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 00:30:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 01:11:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 01:22:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 01:29:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 02:11:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 02:22:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 02:29:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 03:11:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 03:22:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 03:29:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 04:11:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 04:22:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 04:29:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 05:11:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 05:22:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 05:29:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 06:11:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 06:22:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 06:29:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 07:10:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 07:21:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 07:28:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 08:10:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 08:21:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 08:22:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 08:28:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 08:34:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 08:41:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 08:44:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":null,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 08:47:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 08:47:17] production.INFO: ExtractMessageAttachmentsJob: attachment 10107 (image.png) skipped — unsupported type.  
[2026-07-29 08:47:17] production.INFO: ExtractMessageAttachmentsJob: attachment 10108 (image.png) skipped — unsupported type.  
[2026-07-29 08:47:19] production.INFO: ClassifyInboundEmailJob: message 13538 classified as 'generic' (high).  
[2026-07-29 08:51:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 08:59:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:00:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:00:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:03:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:06:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:06:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:06:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:06:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:06:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:06:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:06:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:07:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:07:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:07:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:08:05] production.INFO: ClassifyInboundEmailJob: message 13540 classified as 'generic' (high).  
[2026-07-29 09:08:29] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13540 (client 1090, 1 handler(s)).  
[2026-07-29 09:08:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:09:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0ca0df4423e32335791b1f7168536d70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3913"} 
[2026-07-29 09:09:10] production.DEBUG: TwilioController: handleOutbound {"call_id":3913,"CallSid":"CA0ca0df4423e32335791b1f7168536d70","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0ca0df4423e32335791b1f7168536d70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3913"}} 
[2026-07-29 09:09:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 09:09:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 2707 → AssemblyAI 1e148530-daf1-44ca-8457-ad409638c8ed  
[2026-07-29 09:10:13] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA456ce2e593cff7c8c74286d0f18ff9e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3914"} 
[2026-07-29 09:10:13] production.DEBUG: TwilioController: handleOutbound {"call_id":3914,"CallSid":"CA456ce2e593cff7c8c74286d0f18ff9e1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA456ce2e593cff7c8c74286d0f18ff9e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3914"}} 
[2026-07-29 09:10:39] production.DEBUG: CheckTranscriptionStatusJob: recording 2707 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:10:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 2707 after 0 checks.  
[2026-07-29 09:10:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2707. {"status":404,"body":"Not found"} 
[2026-07-29 09:10:40] production.INFO: ClassifyAndScoreCallJob: skipping recording 2707 — too short to classify (duration=17s, words=41).  
[2026-07-29 09:10:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 2708 → AssemblyAI df4b5d2c-9bd0-4ef3-85c2-974f6ab385d4  
[2026-07-29 09:10:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:11:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 09:11:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:11:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA778709904d9f8851a19eb6223b7ff512","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3915"} 
[2026-07-29 09:11:30] production.DEBUG: TwilioController: handleOutbound {"call_id":3915,"CallSid":"CA778709904d9f8851a19eb6223b7ff512","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA778709904d9f8851a19eb6223b7ff512","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3915"}} 
[2026-07-29 09:11:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:11:56] production.DEBUG: CheckTranscriptionStatusJob: recording 2708 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:11:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 2708 after 0 checks.  
[2026-07-29 09:11:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2708. {"status":404,"body":"Not found"} 
[2026-07-29 09:11:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 2708 — too short to classify (duration=25s, words=58).  
[2026-07-29 09:11:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:12:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 2709 → AssemblyAI dcc97a44-b030-4068-9424-f86021ac791c  
[2026-07-29 09:12:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf4bcd76bc35ff8cc52a928aba8f3744a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3916"} 
[2026-07-29 09:12:48] production.DEBUG: TwilioController: handleOutbound {"call_id":3916,"CallSid":"CAf4bcd76bc35ff8cc52a928aba8f3744a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf4bcd76bc35ff8cc52a928aba8f3744a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3916"}} 
[2026-07-29 09:13:32] production.DEBUG: CheckTranscriptionStatusJob: recording 2709 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:13:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 2709 after 0 checks.  
[2026-07-29 09:13:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2709. {"status":404,"body":"Not found"} 
[2026-07-29 09:13:32] production.INFO: ClassifyAndScoreCallJob: skipping recording 2709 — too short to classify (duration=28s, words=73).  
[2026-07-29 09:13:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:13:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:13:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 2710 → AssemblyAI 46511c7a-180b-4fe6-8bd2-b29cda62ecdd  
[2026-07-29 09:13:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcec7ed71c903f1b49720be85639e4a16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3917"} 
[2026-07-29 09:13:56] production.DEBUG: TwilioController: handleOutbound {"call_id":3917,"CallSid":"CAcec7ed71c903f1b49720be85639e4a16","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcec7ed71c903f1b49720be85639e4a16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3917"}} 
[2026-07-29 09:14:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:14:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 2711 → AssemblyAI ff696b7c-32cb-470e-80ad-fd53dfbc6f1f  
[2026-07-29 09:14:42] production.DEBUG: CheckTranscriptionStatusJob: recording 2710 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:14:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 2710 after 0 checks.  
[2026-07-29 09:14:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2710. {"status":404,"body":"Not found"} 
[2026-07-29 09:14:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 2710 — too short to classify (duration=21s, words=60).  
[2026-07-29 09:15:35] production.DEBUG: CheckTranscriptionStatusJob: recording 2711 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:15:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 2711 after 0 checks.  
[2026-07-29 09:15:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2711. {"status":404,"body":"Not found"} 
[2026-07-29 09:15:35] production.INFO: ClassifyAndScoreCallJob: skipping recording 2711 — too short to classify (duration=26s, words=52).  
[2026-07-29 09:16:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:16:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:17:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:17:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:17:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:18:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:18:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:19:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:20:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:20:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 09:21:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA00cb800dff39290f58d39b34ded60c4b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3918"} 
[2026-07-29 09:21:42] production.DEBUG: TwilioController: handleOutbound {"call_id":3918,"CallSid":"CA00cb800dff39290f58d39b34ded60c4b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA00cb800dff39290f58d39b34ded60c4b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3918"}} 
[2026-07-29 09:21:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:22:16] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10109 (202600728 - SAR Response letter Mr James Comrie for further request.docx).  
[2026-07-29 09:22:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 2712 → AssemblyAI d0f10b77-cf02-47c4-999d-00b4089048d0  
[2026-07-29 09:22:19] production.INFO: ClassifyInboundEmailJob: message 13552 classified as 'dsar_response' (high).  
[2026-07-29 09:22:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:22:27] production.INFO: FindRelatedDsarJob: message 13552 — dsar_id=, confidence=medium.  
[2026-07-29 09:22:30] production.INFO: FindRelatedDsarJob: message 13552 response_type=no_record.  
[2026-07-29 09:22:30] production.INFO: FindRelatedDsarJob: message 13552 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).  
[2026-07-29 09:23:19] production.DEBUG: CheckTranscriptionStatusJob: recording 2712 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:23:19] production.INFO: CheckTranscriptionStatusJob: completed for recording 2712 after 0 checks.  
[2026-07-29 09:23:19] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2712. {"status":404,"body":"Not found"} 
[2026-07-29 09:23:20] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2712  
[2026-07-29 09:24:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 09:24:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 09:24:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 09:24:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 09:24:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 09:25:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:26:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:27:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:28:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:28:36] production.INFO: ClassifyInboundEmailJob: message 13555 classified as 'generic' (high).  
[2026-07-29 09:29:23] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf976fa19a10e0cfc38df39f6fd15bbbd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3919"} 
[2026-07-29 09:29:23] production.DEBUG: TwilioController: handleOutbound {"call_id":3919,"CallSid":"CAf976fa19a10e0cfc38df39f6fd15bbbd","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf976fa19a10e0cfc38df39f6fd15bbbd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3919"}} 
[2026-07-29 09:30:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 09:31:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc65a9360c38d55a37866637333da27b3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3920"} 
[2026-07-29 09:31:20] production.DEBUG: TwilioController: handleOutbound {"call_id":3920,"CallSid":"CAc65a9360c38d55a37866637333da27b3","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc65a9360c38d55a37866637333da27b3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3920"}} 
[2026-07-29 09:32:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7655f66837c73f2c82807a25e70556b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3921"} 
[2026-07-29 09:32:07] production.DEBUG: TwilioController: handleOutbound {"call_id":3921,"CallSid":"CA7655f66837c73f2c82807a25e70556b8","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7655f66837c73f2c82807a25e70556b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3921"}} 
[2026-07-29 09:32:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 2713 → AssemblyAI 0f8d2a48-2808-4f06-927d-de7fc300dd60  
[2026-07-29 09:32:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:32:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0bfa273308a9489830290cd54acaa54d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3922"} 
[2026-07-29 09:32:52] production.DEBUG: TwilioController: handleOutbound {"call_id":3922,"CallSid":"CA0bfa273308a9489830290cd54acaa54d","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0bfa273308a9489830290cd54acaa54d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3922"}} 
[2026-07-29 09:33:09] production.INFO: ClassifyInboundEmailJob: message 13559 classified as 'generic' (high).  
[2026-07-29 09:33:18] production.INFO: AutoTranscribeRecordingJob: submitted recording 2714 → AssemblyAI a6e2edc9-38a1-4191-b872-383e09bcfcdd  
[2026-07-29 09:33:28] production.DEBUG: CheckTranscriptionStatusJob: recording 2713 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:33:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 2713 after 0 checks.  
[2026-07-29 09:33:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2713. {"status":404,"body":"Not found"} 
[2026-07-29 09:33:28] production.INFO: ClassifyAndScoreCallJob: skipping recording 2713 — too short to classify (duration=25s, words=73).  
[2026-07-29 09:34:08] production.INFO: ExtractMessageAttachmentsJob: attachment 10110 (Email-W-260729-083342.switch) skipped — unsupported type.  
[2026-07-29 09:34:10] production.INFO: ClassifyInboundEmailJob: message 13562 classified as 'dsar_response' (high).  
[2026-07-29 09:34:10] production.INFO: FindRelatedDsarJob: message 13562 regex found 'DSAR-20250707-A3E247' but no DSAR matches.  
[2026-07-29 09:34:19] production.INFO: FindRelatedDsarJob: message 13562 — dsar_id=, confidence=low.  
[2026-07-29 09:34:21] production.INFO: FindRelatedDsarJob: message 13562 response_type=acknowledgement.  
[2026-07-29 09:34:21] production.INFO: FindRelatedDsarJob: message 13562 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-07-29 09:34:22] production.DEBUG: CheckTranscriptionStatusJob: recording 2714 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:34:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 2714 after 0 checks.  
[2026-07-29 09:34:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2714. {"status":404,"body":"Not found"} 
[2026-07-29 09:34:25] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2714  
[2026-07-29 09:34:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 2715 → AssemblyAI 3ac7995d-f4e5-4398-9b42-98df349cf330  
[2026-07-29 09:34:38] production.INFO: ClassifyInboundEmailJob: message 13563 classified as 'generic' (high).  
[2026-07-29 09:35:30] production.DEBUG: CheckTranscriptionStatusJob: recording 2715 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:35:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 2715 after 0 checks.  
[2026-07-29 09:35:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2715. {"status":404,"body":"Not found"} 
[2026-07-29 09:35:32] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2715  
[2026-07-29 09:36:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA10bbeda4b272e9dc80b7bc40155b283f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3923"} 
[2026-07-29 09:36:50] production.DEBUG: TwilioController: handleOutbound {"call_id":3923,"CallSid":"CA10bbeda4b272e9dc80b7bc40155b283f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA10bbeda4b272e9dc80b7bc40155b283f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3923"}} 
[2026-07-29 09:37:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 2716 → AssemblyAI 8f4f28c3-7344-4649-a9ee-cfd247c965a1  
[2026-07-29 09:38:42] production.DEBUG: CheckTranscriptionStatusJob: recording 2716 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:38:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 2716 after 0 checks.  
[2026-07-29 09:38:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2716. {"status":404,"body":"Not found"} 
[2026-07-29 09:38:42] production.INFO: ClassifyAndScoreCallJob: skipping recording 2716 — too short to classify (duration=29s, words=94).  
[2026-07-29 09:40:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:40:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 09:41:13] production.INFO: ExtractMessageAttachmentsJob: attachment 10111 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 09:41:15] production.INFO: ClassifyInboundEmailJob: message 13566 classified as 'generic' (high).  
[2026-07-29 09:41:42] production.INFO: ExtractMessageAttachmentsJob: attachment 10112 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 09:41:42] production.INFO: ExtractMessageAttachmentsJob: attachment 10113 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 09:41:44] production.INFO: ClassifyInboundEmailJob: message 13567 classified as 'generic' (high).  
[2026-07-29 09:41:49] production.INFO: ClassifyInboundEmailJob: message 13568 classified as 'generic' (high).  
[2026-07-29 09:42:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:43:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAfb0343eb34ae198d3320f4b6a9d68219","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3924"} 
[2026-07-29 09:43:53] production.DEBUG: TwilioController: handleOutbound {"call_id":3924,"CallSid":"CAfb0343eb34ae198d3320f4b6a9d68219","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAfb0343eb34ae198d3320f4b6a9d68219","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3924"}} 
[2026-07-29 09:43:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10114 (image001.png) skipped — unsupported type.  
[2026-07-29 09:43:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10115 (image003.png) skipped — unsupported type.  
[2026-07-29 09:43:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10116 (image004.jpg) skipped — unsupported type.  
[2026-07-29 09:43:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10117 (image005.png) skipped — unsupported type.  
[2026-07-29 09:43:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10118 (image006.jpg) skipped — unsupported type.  
[2026-07-29 09:43:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10119 (image007.png) skipped — unsupported type.  
[2026-07-29 09:43:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10120 (image008.jpg) skipped — unsupported type.  
[2026-07-29 09:43:57] production.INFO: ClassifyInboundEmailJob: message 13569 classified as 'dsar_response' (high).  
[2026-07-29 09:43:57] production.INFO: FindRelatedDsarJob: message 13569 matched via regex reference 'DSAR-20260619-B7E778' → DSAR 3531.  
[2026-07-29 09:43:59] production.INFO: FindRelatedDsarJob: message 13569 response_type=no_record.  
[2026-07-29 09:43:59] production.INFO: FindRelatedDsarJob: message 13569 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=3531).  
[2026-07-29 09:43:59] production.INFO: FindRelatedDsarJob: message 13569 auto-set DSAR 3531 status → no records (response_type=no_record).  
[2026-07-29 09:47:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:47:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA8b2fbaa94256afe38acabad048612325","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3925"} 
[2026-07-29 09:47:55] production.DEBUG: TwilioController: handleOutbound {"call_id":3925,"CallSid":"CA8b2fbaa94256afe38acabad048612325","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA8b2fbaa94256afe38acabad048612325","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3925"}} 
[2026-07-29 09:48:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 2717 → AssemblyAI 7671fd92-f36a-471c-96c5-e7da27a3a7f5  
[2026-07-29 09:49:17] production.DEBUG: CheckTranscriptionStatusJob: recording 2717 → AssemblyAI status=completed (check #0)  
[2026-07-29 09:49:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 2717 after 0 checks.  
[2026-07-29 09:49:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2717. {"status":404,"body":"Not found"} 
[2026-07-29 09:49:17] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 2717.  
[2026-07-29 09:52:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 09:53:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:53:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:54:06] production.INFO: ExtractMessageAttachmentsJob: attachment 10121 (image0.jpeg) skipped — unsupported type.  
[2026-07-29 09:54:06] production.INFO: ExtractMessageAttachmentsJob: attachment 10122 (image1.jpeg) skipped — unsupported type.  
[2026-07-29 09:54:06] production.INFO: ExtractMessageAttachmentsJob: attachment 10123 (image2.jpeg) skipped — unsupported type.  
[2026-07-29 09:54:08] production.INFO: ClassifyInboundEmailJob: message 13570 classified as 'generic' (medium).  
[2026-07-29 09:56:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 09:59:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 09:59:08] production.DEBUG: temp/dsar-merged-d3d9e7fa-c1c2-4e10-8e63-12960bf9cd1d.pdf  
[2026-07-29 09:59:13] production.DEBUG: temp/dsar-merged-596bf1b5-c0fc-453a-b6d2-65258ae2f253.pdf  
[2026-07-29 09:59:17] production.DEBUG: temp/dsar-merged-a9a2e0a4-ca0e-4415-b959-c8de83eab09c.pdf  
[2026-07-29 09:59:21] production.DEBUG: temp/dsar-merged-b1ef323d-98b6-4cb8-984e-80c2cd871b36.pdf  
[2026-07-29 09:59:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 09:59:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 09:59:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 09:59:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA93aba99e5abd199b27662c3104401f59","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3926"} 
[2026-07-29 09:59:41] production.DEBUG: TwilioController: handleOutbound {"call_id":3926,"CallSid":"CA93aba99e5abd199b27662c3104401f59","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA93aba99e5abd199b27662c3104401f59","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3926"}} 
[2026-07-29 09:59:45] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13570 (client 1236, 1 handler(s)).  
[2026-07-29 09:59:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:00:11] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA4980cf5de014342057fdf968c38ebc1b","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0OTgwY2Y1ZGUwMTQzNDIwNTdmZGY5NjhjMzhlYmMxYiIsImZyb20iOiIrNDQ3NTY1NDk0NDE2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMxNTYxMCJ9.ZrQ-qv0gwPxxprnopIrSjNW0rRqPqWHqK68StUXbFYqT2T7ZymF0kdQx6rtfTQQbWox4IJyCdNO1kiYiMas_mA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 10:00:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 2718 → AssemblyAI 48f0ec5d-1ed3-4d1e-9531-41c35cfead22  
[2026-07-29 10:00:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA73ffd53c3f1374fa017689f97a074a40","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3928"} 
[2026-07-29 10:00:32] production.DEBUG: TwilioController: handleOutbound {"call_id":3928,"CallSid":"CA73ffd53c3f1374fa017689f97a074a40","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA73ffd53c3f1374fa017689f97a074a40","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3928"}} 
[2026-07-29 10:00:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:01:30] production.DEBUG: CheckTranscriptionStatusJob: recording 2718 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:01:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 2718 after 0 checks.  
[2026-07-29 10:01:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2718. {"status":404,"body":"Not found"} 
[2026-07-29 10:01:34] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2718  
[2026-07-29 10:01:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 2719 → AssemblyAI 48fb2e2b-5f50-4c30-8eea-970d1f68b284  
[2026-07-29 10:02:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:02:36] production.DEBUG: CheckTranscriptionStatusJob: recording 2719 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:02:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 2719 after 0 checks.  
[2026-07-29 10:02:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2719. {"status":404,"body":"Not found"} 
[2026-07-29 10:02:38] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2719  
[2026-07-29 10:02:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 10:03:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:03:19] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA4980cf5de014342057fdf968c38ebc1b","DialCallSid":"CA962c914718c0401c3f9811f1efc37c50","DialCallStatus":"completed","DialCallDuration":"171"} 
[2026-07-29 10:03:23] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAf4e4b5100376e941f4205b894bec69f7","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FmNGU0YjUxMDAzNzZlOTQxZjQyMDViODk0YmVjNjlmNyIsImZyb20iOiIrNDQ3NTY1NDk0NDE2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMxNTgwMiJ9.u8gip_OR2ouhzYQe017GniBtdYGVa1yUTDSSDTveWEx0DhOjC4SZ32RDgdFm57-YUlwpoKffzJ981OWegb0odA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 10:03:25] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAf4e4b5100376e941f4205b894bec69f7","DialCallSid":"CAf2c4aadc44eb77f233425ca3d7c93a14","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 10:03:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 10:03:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 2720 → AssemblyAI 35eeabd1-11aa-4850-81d7-58e372906271  
[2026-07-29 10:03:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:04:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 10:04:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 10:04:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:04:33] production.DEBUG: CheckTranscriptionStatusJob: recording 2720 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:04:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 2720 after 0 checks.  
[2026-07-29 10:04:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2720. {"status":404,"body":"Not found"} 
[2026-07-29 10:04:33] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2720.  
[2026-07-29 10:04:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:05:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 10:05:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:06:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:06:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:06:36] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2153323b52763bbf243ebb7e20d884e4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3930"} 
[2026-07-29 10:06:36] production.DEBUG: TwilioController: handleOutbound {"call_id":3930,"CallSid":"CA2153323b52763bbf243ebb7e20d884e4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2153323b52763bbf243ebb7e20d884e4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3930"}} 
[2026-07-29 10:07:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA419179dc42d15fe0f7cb47a26e2c403c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3931"} 
[2026-07-29 10:07:26] production.DEBUG: TwilioController: handleOutbound {"call_id":3931,"CallSid":"CA419179dc42d15fe0f7cb47a26e2c403c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA419179dc42d15fe0f7cb47a26e2c403c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3931"}} 
[2026-07-29 10:07:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 10:08:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5a0385089e685d72b0af748aeaadb9b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3932"} 
[2026-07-29 10:08:34] production.DEBUG: TwilioController: handleOutbound {"call_id":3932,"CallSid":"CA5a0385089e685d72b0af748aeaadb9b8","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5a0385089e685d72b0af748aeaadb9b8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3932"}} 
[2026-07-29 10:08:43] production.INFO: AutoTranscribeRecordingJob: submitted recording 2721 → AssemblyAI cae10276-dc78-4cde-afde-854e7d6fe0b5  
[2026-07-29 10:08:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 10:09:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 2722 → AssemblyAI 706e2d09-37f4-4c3f-ad12-90b38d3a0c0a  
[2026-07-29 10:09:45] production.DEBUG: CheckTranscriptionStatusJob: recording 2721 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:09:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 2721 after 0 checks.  
[2026-07-29 10:09:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2721. {"status":404,"body":"Not found"} 
[2026-07-29 10:09:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2f81fa4503247e7beef4b3a476ff1339","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3933"} 
[2026-07-29 10:09:47] production.DEBUG: TwilioController: handleOutbound {"call_id":3933,"CallSid":"CA2f81fa4503247e7beef4b3a476ff1339","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2f81fa4503247e7beef4b3a476ff1339","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3933"}} 
[2026-07-29 10:09:48] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2721  
[2026-07-29 10:10:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 10:10:37] production.DEBUG: CheckTranscriptionStatusJob: recording 2722 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:10:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 2722 after 0 checks.  
[2026-07-29 10:10:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2722. {"status":404,"body":"Not found"} 
[2026-07-29 10:10:38] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2722  
[2026-07-29 10:10:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 2723 → AssemblyAI 5427ae71-c3a2-4b94-b178-216038d1677a  
[2026-07-29 10:11:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb696a1f5c2a49b2b5ce9c7822ca10ad4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3934"} 
[2026-07-29 10:11:43] production.DEBUG: TwilioController: handleOutbound {"call_id":3934,"CallSid":"CAb696a1f5c2a49b2b5ce9c7822ca10ad4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb696a1f5c2a49b2b5ce9c7822ca10ad4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3934"}} 
[2026-07-29 10:11:47] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"knmPM23qh77Q7D++YXk/xM3i0U0=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-07-29 10:11:52] production.DEBUG: CheckTranscriptionStatusJob: recording 2723 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:11:52] production.INFO: CheckTranscriptionStatusJob: completed for recording 2723 after 0 checks.  
[2026-07-29 10:11:53] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2723. {"status":404,"body":"Not found"} 
[2026-07-29 10:11:53] production.INFO: ClassifyAndScoreCallJob: skipping recording 2723 — too short to classify (duration=26s, words=81).  
[2026-07-29 10:12:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:12:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0d9196a98a96bfe1f30e04021c76b31c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3935"} 
[2026-07-29 10:12:24] production.DEBUG: TwilioController: handleOutbound {"call_id":3935,"CallSid":"CA0d9196a98a96bfe1f30e04021c76b31c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0d9196a98a96bfe1f30e04021c76b31c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3935"}} 
[2026-07-29 10:12:58] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2720.  
[2026-07-29 10:13:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 10:13:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6d68a8789971878e09920f8fe26f2ca1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3936"} 
[2026-07-29 10:13:42] production.DEBUG: TwilioController: handleOutbound {"call_id":3936,"CallSid":"CA6d68a8789971878e09920f8fe26f2ca1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6d68a8789971878e09920f8fe26f2ca1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3936"}} 
[2026-07-29 10:14:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 10:14:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 2724 → AssemblyAI 806613d7-85ab-4608-b1ec-d7dc95bbf072  
[2026-07-29 10:15:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8ae172f4da3db43e266bdd219e6db3d2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3937"} 
[2026-07-29 10:15:05] production.DEBUG: TwilioController: handleOutbound {"call_id":3937,"CallSid":"CA8ae172f4da3db43e266bdd219e6db3d2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8ae172f4da3db43e266bdd219e6db3d2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3937"}} 
[2026-07-29 10:15:54] production.DEBUG: CheckTranscriptionStatusJob: recording 2724 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:15:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 2724 after 0 checks.  
[2026-07-29 10:15:55] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2724. {"status":404,"body":"Not found"} 
[2026-07-29 10:15:56] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2724  
[2026-07-29 10:16:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA1b21957723c44f26119128359e6ee26d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3938"} 
[2026-07-29 10:16:52] production.DEBUG: TwilioController: handleOutbound {"call_id":3938,"CallSid":"CA1b21957723c44f26119128359e6ee26d","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA1b21957723c44f26119128359e6ee26d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3938"}} 
[2026-07-29 10:16:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:17:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 10:17:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:17:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 10:17:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 2725 → AssemblyAI ca58f3d1-330e-45e9-ad1a-d3fa8a70fe54  
[2026-07-29 10:17:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA55d16aa2ddfdd45eb8434bf29c95a40f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3939"} 
[2026-07-29 10:17:56] production.DEBUG: TwilioController: handleOutbound {"call_id":3939,"CallSid":"CA55d16aa2ddfdd45eb8434bf29c95a40f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA55d16aa2ddfdd45eb8434bf29c95a40f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3939"}} 
[2026-07-29 10:18:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 2726 → AssemblyAI fe516b52-b7f4-4768-8a9f-f1c0d6eeff3f  
[2026-07-29 10:18:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA26c4640c3a273459909c686ee607e4b6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3940"} 
[2026-07-29 10:18:39] production.DEBUG: TwilioController: handleOutbound {"call_id":3940,"CallSid":"CA26c4640c3a273459909c686ee607e4b6","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA26c4640c3a273459909c686ee607e4b6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3940"}} 
[2026-07-29 10:18:51] production.DEBUG: CheckTranscriptionStatusJob: recording 2725 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:18:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 2725 after 0 checks.  
[2026-07-29 10:18:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2725. {"status":404,"body":"Not found"} 
[2026-07-29 10:18:52] production.INFO: ClassifyAndScoreCallJob: skipping recording 2725 — too short to classify (duration=26s, words=87).  
[2026-07-29 10:18:56] production.DEBUG: temp/dsar-merged-1084c3ce-326f-46fb-a341-54ecd721c68c.pdf  
[2026-07-29 10:18:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 10:19:35] production.DEBUG: CheckTranscriptionStatusJob: recording 2726 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:19:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 2726 after 0 checks.  
[2026-07-29 10:19:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2726. {"status":404,"body":"Not found"} 
[2026-07-29 10:19:35] production.INFO: ClassifyAndScoreCallJob: skipping recording 2726 — too short to classify (duration=21s, words=11).  
[2026-07-29 10:19:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 2727 → AssemblyAI e7279687-f232-469c-8667-f933ad869aba  
[2026-07-29 10:20:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 10:20:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 10:20:41] production.DEBUG: CheckTranscriptionStatusJob: recording 2727 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:20:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 2727 after 0 checks.  
[2026-07-29 10:20:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2727. {"status":404,"body":"Not found"} 
[2026-07-29 10:20:42] production.INFO: ClassifyAndScoreCallJob: skipping recording 2727 — too short to classify (duration=27s, words=6).  
[2026-07-29 10:22:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAdf2ea677144415e2783213a646504d80","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3941"} 
[2026-07-29 10:22:08] production.DEBUG: TwilioController: handleOutbound {"call_id":3941,"CallSid":"CAdf2ea677144415e2783213a646504d80","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAdf2ea677144415e2783213a646504d80","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3941"}} 
[2026-07-29 10:22:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 10:22:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:22:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 10:22:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:23:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 10:23:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 10:23:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:23:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 10:24:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:25:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA81e88315461f5433ac00a1e26d3a1d6c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3942"} 
[2026-07-29 10:25:48] production.DEBUG: TwilioController: handleOutbound {"call_id":3942,"CallSid":"CA81e88315461f5433ac00a1e26d3a1d6c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA81e88315461f5433ac00a1e26d3a1d6c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3942"}} 
[2026-07-29 10:26:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:26:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:26:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6c99c41d625a7c6b2413638b650d1674","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3943"} 
[2026-07-29 10:26:44] production.DEBUG: TwilioController: handleOutbound {"call_id":3943,"CallSid":"CA6c99c41d625a7c6b2413638b650d1674","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6c99c41d625a7c6b2413638b650d1674","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3943"}} 
[2026-07-29 10:27:06] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...')
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web')
#10 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(35): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#67 {main}
"} 
[2026-07-29 10:27:06] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...')
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web')
#10 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(35): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#67 {main}
"} 
[2026-07-29 10:27:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 2728 → AssemblyAI a3532498-f862-4259-b8d8-b096a053e6ed  
[2026-07-29 10:27:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:28:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA803460b8f8a971854fef25c716cceb1f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3944"} 
[2026-07-29 10:28:07] production.DEBUG: TwilioController: handleOutbound {"call_id":3944,"CallSid":"CA803460b8f8a971854fef25c716cceb1f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA803460b8f8a971854fef25c716cceb1f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3944"}} 
[2026-07-29 10:28:33] production.DEBUG: CheckTranscriptionStatusJob: recording 2728 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:28:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 2728 after 0 checks.  
[2026-07-29 10:28:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2728. {"status":404,"body":"Not found"} 
[2026-07-29 10:28:35] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2728  
[2026-07-29 10:28:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:28:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 10:29:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 2729 → AssemblyAI 08a404ce-9b7a-4883-8e14-afdd21f6c4e7  
[2026-07-29 10:29:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:29:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3b59416a8644c163e7ac288bde337a2c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3945"} 
[2026-07-29 10:29:25] production.DEBUG: TwilioController: handleOutbound {"call_id":3945,"CallSid":"CA3b59416a8644c163e7ac288bde337a2c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3b59416a8644c163e7ac288bde337a2c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3945"}} 
[2026-07-29 10:30:03] production.DEBUG: CheckTranscriptionStatusJob: recording 2729 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:30:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 2729 after 0 checks.  
[2026-07-29 10:30:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2729. {"status":404,"body":"Not found"} 
[2026-07-29 10:30:04] production.INFO: ClassifyAndScoreCallJob: skipping recording 2729 — too short to classify (duration=23s, words=65).  
[2026-07-29 10:30:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 2730 → AssemblyAI feb86ee9-1532-49bb-bd58-6cc8812837b4  
[2026-07-29 10:30:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:31:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:31:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA76f24fdf18c5177594f2e21265c1a776","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3946"} 
[2026-07-29 10:31:26] production.DEBUG: TwilioController: handleOutbound {"call_id":3946,"CallSid":"CA76f24fdf18c5177594f2e21265c1a776","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA76f24fdf18c5177594f2e21265c1a776","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3946"}} 
[2026-07-29 10:31:26] production.DEBUG: CheckTranscriptionStatusJob: recording 2730 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:31:26] production.INFO: CheckTranscriptionStatusJob: completed for recording 2730 after 0 checks.  
[2026-07-29 10:31:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2730. {"status":404,"body":"Not found"} 
[2026-07-29 10:31:27] production.INFO: ClassifyAndScoreCallJob: skipping recording 2730 — too short to classify (duration=19s, words=46).  
[2026-07-29 10:31:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:31:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:31:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:31:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:31:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA30c4fd07f549633836aba6baf65eb548","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3947"} 
[2026-07-29 10:31:57] production.DEBUG: TwilioController: handleOutbound {"call_id":3947,"CallSid":"CA30c4fd07f549633836aba6baf65eb548","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA30c4fd07f549633836aba6baf65eb548","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3947"}} 
[2026-07-29 10:32:02] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"aD+sskjd3Puimr31kj0EJMFZNuU=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-07-29 10:32:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 2731 → AssemblyAI 94ae6f4a-c8a0-42d3-a15f-9894be3b1826  
[2026-07-29 10:32:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAad515c0f552b86f6f919355e86bec07e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3948"} 
[2026-07-29 10:32:34] production.DEBUG: TwilioController: handleOutbound {"call_id":3948,"CallSid":"CAad515c0f552b86f6f919355e86bec07e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAad515c0f552b86f6f919355e86bec07e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3948"}} 
[2026-07-29 10:33:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 2732 → AssemblyAI 4cdabc28-5f79-4ec3-875d-850ed769dd1b  
[2026-07-29 10:33:18] production.DEBUG: CheckTranscriptionStatusJob: recording 2731 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:33:18] production.INFO: CheckTranscriptionStatusJob: completed for recording 2731 after 0 checks.  
[2026-07-29 10:33:18] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2731. {"status":404,"body":"Not found"} 
[2026-07-29 10:33:19] production.INFO: ClassifyAndScoreCallJob: skipping recording 2731 — too short to classify (duration=19s, words=53).  
[2026-07-29 10:33:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA4c72a483553bed584db22d305680e0e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3949"} 
[2026-07-29 10:33:20] production.DEBUG: TwilioController: handleOutbound {"call_id":3949,"CallSid":"CA4c72a483553bed584db22d305680e0e1","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA4c72a483553bed584db22d305680e0e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3949"}} 
[2026-07-29 10:33:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1e2e1aff5e5b2feb36be82f126fff4b4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3950"} 
[2026-07-29 10:33:30] production.DEBUG: TwilioController: handleOutbound {"call_id":3950,"CallSid":"CA1e2e1aff5e5b2feb36be82f126fff4b4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1e2e1aff5e5b2feb36be82f126fff4b4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3950"}} 
[2026-07-29 10:33:33] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"jFmJcFzRdosSxDPIaCEGevuUeAE=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-07-29 10:33:49] production.INFO: ExtractMessageAttachmentsJob: attachment 10124 (image001.jpg) skipped — unsupported type.  
[2026-07-29 10:33:49] production.INFO: ExtractMessageAttachmentsJob: attachment 10125 (image002.png) skipped — unsupported type.  
[2026-07-29 10:33:49] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10126 (20260729 GDPR Response.pdf).  
[2026-07-29 10:33:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:33:55] production.INFO: ClassifyInboundEmailJob: message 13611 classified as 'dsar_response' (high).  
[2026-07-29 10:33:55] production.INFO: FindRelatedDsarJob: message 13611 matched via regex reference 'DSAR-20260701-30C409' → DSAR 3741.  
[2026-07-29 10:33:58] production.INFO: FindRelatedDsarJob: message 13611 response_type=not_responsible.  
[2026-07-29 10:33:58] production.INFO: FindRelatedDsarJob: message 13611 → triage_queue=dsar_needs_research (response_type=not_responsible, dsar_id=3741).  
[2026-07-29 10:34:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA852c58ebf122a6764b2e203f56c1cc35","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3951"} 
[2026-07-29 10:34:11] production.DEBUG: TwilioController: handleOutbound {"call_id":3951,"CallSid":"CA852c58ebf122a6764b2e203f56c1cc35","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA852c58ebf122a6764b2e203f56c1cc35","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3951"}} 
[2026-07-29 10:34:14] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"xiOVnnEL8auh/C1KLvbC91KSKYk=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-07-29 10:34:16] production.DEBUG: CheckTranscriptionStatusJob: recording 2732 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:34:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 2732 after 0 checks.  
[2026-07-29 10:34:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2732. {"status":404,"body":"Not found"} 
[2026-07-29 10:34:17] production.INFO: ClassifyAndScoreCallJob: skipping recording 2732 — too short to classify (duration=26s, words=73).  
[2026-07-29 10:34:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:34:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:34:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA989efba2e8eef012578602f84db2c41c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3952"} 
[2026-07-29 10:34:47] production.DEBUG: TwilioController: handleOutbound {"call_id":3952,"CallSid":"CA989efba2e8eef012578602f84db2c41c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA989efba2e8eef012578602f84db2c41c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3952"}} 
[2026-07-29 10:35:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:35:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:35:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAdebbb8056a0065e89aa296bacc9b82f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3953"} 
[2026-07-29 10:35:10] production.DEBUG: TwilioController: handleOutbound {"call_id":3953,"CallSid":"CAdebbb8056a0065e89aa296bacc9b82f4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAdebbb8056a0065e89aa296bacc9b82f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3953"}} 
[2026-07-29 10:35:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7fdbaf4541cb42e10cff864eb695c304","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3954"} 
[2026-07-29 10:35:15] production.DEBUG: TwilioController: handleOutbound {"call_id":3954,"CallSid":"CA7fdbaf4541cb42e10cff864eb695c304","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7fdbaf4541cb42e10cff864eb695c304","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3954"}} 
[2026-07-29 10:35:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:35:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:36:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:36:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAaff079e2c95ec60c76b8688ae7de6dd8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3955"} 
[2026-07-29 10:36:08] production.DEBUG: TwilioController: handleOutbound {"call_id":3955,"CallSid":"CAaff079e2c95ec60c76b8688ae7de6dd8","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAaff079e2c95ec60c76b8688ae7de6dd8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3955"}} 
[2026-07-29 10:36:13] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"SuZBciNjytMI3dOy3zRByq3pdj8=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-07-29 10:36:38] production.DEBUG: temp/dsar-merged-c3e480bd-637f-49e2-8864-2c4e60231d8e.pdf  
[2026-07-29 10:36:40] production.DEBUG: temp/dsar-merged-bf897faf-8fe5-4c3b-9d1f-072ac66262ee.pdf  
[2026-07-29 10:36:43] production.DEBUG: temp/dsar-merged-39b24ebf-3e2a-4018-a879-3acef9eaf1ad.pdf  
[2026-07-29 10:36:45] production.DEBUG: temp/dsar-merged-b6a7dd5d-4fa4-40e7-87f4-853bd581e339.pdf  
[2026-07-29 10:36:48] production.DEBUG: temp/dsar-merged-6cab6dbe-91ed-4ebb-b589-3b1337d46101.pdf  
[2026-07-29 10:36:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:37:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 2733 → AssemblyAI 2d625973-9652-470d-8c83-7e8e6c6cc364  
[2026-07-29 10:38:04] production.DEBUG: CheckTranscriptionStatusJob: recording 2733 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:38:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 2733 after 0 checks.  
[2026-07-29 10:38:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2733. {"status":404,"body":"Not found"} 
[2026-07-29 10:38:06] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2733  
[2026-07-29 10:38:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:38:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:38:40] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA99916f52fa2bbe6fa115b3970bdb55ab","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5OTkxNmY1MmZhMmJiZTZmYTExNWIzOTcwYmRiNTVhYiIsImZyb20iOiIrNDQ3NzcxMjQ0MDIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMxNzkxOSJ9.cA9R6ejs3ELdYWnea-jW4aS0Kta8Y2AebV0vdvhhS1ZOVd70m4rMVSnbrxx93MFI-XLCezRlO0kAzoi78isB8Q%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447771244021","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447771244021","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 10:39:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:39:41] production.INFO: ClassifyInboundEmailJob: message 13624 classified as 'dsar_response' (high).  
[2026-07-29 10:39:41] production.INFO: FindRelatedDsarJob: message 13624 matched via regex reference 'DSAR-20260710-8C3BE5' → DSAR 3867.  
[2026-07-29 10:39:44] production.INFO: FindRelatedDsarJob: message 13624 response_type=acknowledgement.  
[2026-07-29 10:39:44] production.INFO: FindRelatedDsarJob: message 13624 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=3867).  
[2026-07-29 10:39:44] production.INFO: FindRelatedDsarJob: message 13624 auto-set DSAR 3867 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 10:40:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:41:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 10:41:18] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA99916f52fa2bbe6fa115b3970bdb55ab","DialCallSid":"CAfae5e9efb78e2bc3f44644e4be62bccf","DialCallStatus":"completed","DialCallDuration":"154"} 
[2026-07-29 10:41:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 2734 → AssemblyAI a08d0247-fc65-434e-9865-166e2917e903  
[2026-07-29 10:41:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA6410104e4a8ef28ff06a609c01f42698","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3957"} 
[2026-07-29 10:41:46] production.DEBUG: TwilioController: handleOutbound {"call_id":3957,"CallSid":"CA6410104e4a8ef28ff06a609c01f42698","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA6410104e4a8ef28ff06a609c01f42698","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3957"}} 
[2026-07-29 10:41:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:42:33] production.DEBUG: CheckTranscriptionStatusJob: recording 2734 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:42:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 2734 after 0 checks.  
[2026-07-29 10:42:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2734. {"status":404,"body":"Not found"} 
[2026-07-29 10:42:33] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2734.  
[2026-07-29 10:42:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:43:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 10:44:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAb598872b7abde0e58ce73866f936dea1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3958"} 
[2026-07-29 10:44:09] production.DEBUG: TwilioController: handleOutbound {"call_id":3958,"CallSid":"CAb598872b7abde0e58ce73866f936dea1","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAb598872b7abde0e58ce73866f936dea1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3958"}} 
[2026-07-29 10:44:14] production.INFO: AutoTranscribeRecordingJob: submitted recording 2735 → AssemblyAI a01bb214-333f-4280-bf8c-71a8eb352da9  
[2026-07-29 10:44:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 10:45:15] production.DEBUG: CheckTranscriptionStatusJob: recording 2735 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:45:15] production.INFO: CheckTranscriptionStatusJob: completed for recording 2735 after 0 checks.  
[2026-07-29 10:45:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2735. {"status":404,"body":"Not found"} 
[2026-07-29 10:45:15] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 2735.  
[2026-07-29 10:46:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:46:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_38"} 
[2026-07-29 10:49:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfc15513f60b86271e7628be247b36a42","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3959"} 
[2026-07-29 10:49:05] production.DEBUG: TwilioController: handleOutbound {"call_id":3959,"CallSid":"CAfc15513f60b86271e7628be247b36a42","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfc15513f60b86271e7628be247b36a42","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3959"}} 
[2026-07-29 10:49:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA81aa1d0ff19f3b3660f933f885377f61","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3960"} 
[2026-07-29 10:49:53] production.DEBUG: TwilioController: handleOutbound {"call_id":3960,"CallSid":"CA81aa1d0ff19f3b3660f933f885377f61","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA81aa1d0ff19f3b3660f933f885377f61","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3960"}} 
[2026-07-29 10:49:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 2736 → AssemblyAI c0032ef9-3806-412a-a17b-62539437a102  
[2026-07-29 10:50:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 2737 → AssemblyAI 855e3bcb-e7f2-4164-a1bd-d3b4cf32ba08  
[2026-07-29 10:50:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 10:50:55] production.DEBUG: CheckTranscriptionStatusJob: recording 2736 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:50:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 2736 after 0 checks.  
[2026-07-29 10:50:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2736. {"status":404,"body":"Not found"} 
[2026-07-29 10:50:56] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 2736.  
[2026-07-29 10:50:59] production.INFO: ExtractMessageAttachmentsJob: attachment 10130 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 10:51:01] production.INFO: ClassifyInboundEmailJob: message 13629 classified as 'generic' (high).  
[2026-07-29 10:51:02] production.DEBUG: CheckTranscriptionStatusJob: recording 2737 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:51:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 2737 after 0 checks.  
[2026-07-29 10:51:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2737. {"status":404,"body":"Not found"} 
[2026-07-29 10:51:03] production.INFO: ClassifyAndScoreCallJob: skipping recording 2737 — too short to classify (duration=25s, words=64).  
[2026-07-29 10:51:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:51:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA92776723776ec125647245404a58d2a8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3961"} 
[2026-07-29 10:51:55] production.DEBUG: TwilioController: handleOutbound {"call_id":3961,"CallSid":"CA92776723776ec125647245404a58d2a8","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA92776723776ec125647245404a58d2a8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3961"}} 
[2026-07-29 10:52:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 10:52:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:52:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 10:52:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 10:52:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 2738 → AssemblyAI 0b4bb8fb-89a9-4c5f-99d4-9d44bc1b7f31  
[2026-07-29 10:53:43] production.DEBUG: CheckTranscriptionStatusJob: recording 2738 → AssemblyAI status=completed (check #0)  
[2026-07-29 10:53:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 2738 after 0 checks.  
[2026-07-29 10:53:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2738. {"status":404,"body":"Not found"} 
[2026-07-29 10:53:43] production.DEBUG: Twilio Request {"Called":"+441618880830","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA64e1c392407ec307587b928c4a476658","To":"+441618880830","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2NGUxYzM5MjQwN2VjMzA3NTg3YjkyOGM0YTQ3NjY1OCIsImZyb20iOiIrNDQ3Mzk4MDkyMTQyIiwidG8iOiIrNDQxNjE4ODgwODMwIiwiaWF0IjoiMTc4NTMxODgyMiJ9.e3t6bVTO6VwzwPKyIyKw1J86mapI98DGt2VJTXlljuOqpJXf-U5jeQhdnvUZFCwhJOY8-825Sm83e56vya45kQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447398092142","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447398092142","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 10:53:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 2738 — too short to classify (duration=26s, words=63).  
[2026-07-29 10:54:09] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA64e1c392407ec307587b928c4a476658","DialCallSid":"CA337cfd9b96efb1e518ff7aad891cdde1","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 10:59:12] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...')
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web')
#10 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(35): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#67 {main}
"} 
[2026-07-29 10:59:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 10:59:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA04bed579d9bb9d9a67c6461b7e546379","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3963"} 
[2026-07-29 10:59:55] production.DEBUG: TwilioController: handleOutbound {"call_id":3963,"CallSid":"CA04bed579d9bb9d9a67c6461b7e546379","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA04bed579d9bb9d9a67c6461b7e546379","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3963"}} 
[2026-07-29 11:00:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 2739 → AssemblyAI cc5f845c-54b4-4f4d-a382-2b637b6f33e7  
[2026-07-29 11:01:38] production.DEBUG: CheckTranscriptionStatusJob: recording 2739 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:01:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 2739 after 0 checks.  
[2026-07-29 11:01:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2739. {"status":404,"body":"Not found"} 
[2026-07-29 11:01:40] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2739  
[2026-07-29 11:02:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA3b0705447a0578fd04c7f54c33176b70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3964"} 
[2026-07-29 11:02:47] production.DEBUG: TwilioController: handleOutbound {"call_id":3964,"CallSid":"CA3b0705447a0578fd04c7f54c33176b70","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA3b0705447a0578fd04c7f54c33176b70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3964"}} 
[2026-07-29 11:03:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 2740 → AssemblyAI 82e710f9-2998-457a-b3d8-77aa6b9c8bd0  
[2026-07-29 11:04:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:04:46] production.DEBUG: CheckTranscriptionStatusJob: recording 2740 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:04:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 2740 after 0 checks.  
[2026-07-29 11:04:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2740. {"status":404,"body":"Not found"} 
[2026-07-29 11:04:49] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2740  
[2026-07-29 11:05:19] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10131 (20260729 GDPR Response.pdf).  
[2026-07-29 11:05:21] production.INFO: ClassifyInboundEmailJob: message 13633 classified as 'dsar_response' (high).  
[2026-07-29 11:05:38] production.INFO: FindRelatedDsarJob: message 13633 — dsar_id=, confidence=medium.  
[2026-07-29 11:05:38] production.INFO: FindRelatedDsarJob: message 13633 — extracted reference 'DPA/WC/JM' but no DSAR matched.  
[2026-07-29 11:05:40] production.INFO: FindRelatedDsarJob: message 13633 response_type=no_record.  
[2026-07-29 11:05:40] production.INFO: FindRelatedDsarJob: message 13633 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).  
[2026-07-29 11:05:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAd992a46f3f67ab4d61b2d8f08cabb8b9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3965"} 
[2026-07-29 11:05:48] production.DEBUG: TwilioController: handleOutbound {"call_id":3965,"CallSid":"CAd992a46f3f67ab4d61b2d8f08cabb8b9","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAd992a46f3f67ab4d61b2d8f08cabb8b9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3965"}} 
[2026-07-29 11:06:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 11:06:43] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA49aa13293c4a74e5bee3834131e2a5fb","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0OWFhMTMyOTNjNGE3NGU1YmVlMzgzNDEzMWUyYTVmYiIsImZyb20iOiIrNDQ3NzMyOTA2MTYyIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMxOTYwMiJ9.NTg7MZgd_e6kakBNXpazsQ13qDqUkfyu-oFLiwzUCWr7jWizsHYZyq8TBwHp7wMV5yAUauDbP2xx4C5WEPy4xg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447732906162","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447732906162","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 11:07:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 11:07:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 11:08:19] production.INFO: AutoTranscribeRecordingJob: submitted recording 2741 → AssemblyAI e8a0ad0b-466d-42cc-a14f-366ce0fd6af6  
[2026-07-29 11:08:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:09:19] production.DEBUG: CheckTranscriptionStatusJob: recording 2741 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:09:19] production.INFO: CheckTranscriptionStatusJob: completed for recording 2741 after 0 checks.  
[2026-07-29 11:09:20] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2741. {"status":404,"body":"Not found"} 
[2026-07-29 11:09:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:09:21] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2741  
[2026-07-29 11:09:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 11:09:54] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA49aa13293c4a74e5bee3834131e2a5fb","DialCallSid":"CA1d8af3bd906124481022e5370fd2c889","DialCallStatus":"completed","DialCallDuration":"180"} 
[2026-07-29 11:09:54] production.DEBUG: temp/dsar-merged-4f4bfa85-f8f0-459b-9c1d-c7a7672e67e8.pdf  
[2026-07-29 11:09:57] production.DEBUG: temp/dsar-merged-a6fd5589-fa92-411f-93d6-a1e60fde0edc.pdf  
[2026-07-29 11:09:59] production.DEBUG: temp/dsar-merged-0282f644-79e9-4138-967e-6e6d2242e820.pdf  
[2026-07-29 11:10:02] production.DEBUG: temp/dsar-merged-a0769d7d-72e6-4056-aa63-b318460fd575.pdf  
[2026-07-29 11:10:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 11:10:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 2742 → AssemblyAI 24b0c316-490e-4236-acd6-945e27e5412e  
[2026-07-29 11:10:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 11:10:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:11:06] production.DEBUG: CheckTranscriptionStatusJob: recording 2742 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:11:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 2742 after 0 checks.  
[2026-07-29 11:11:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2742. {"status":404,"body":"Not found"} 
[2026-07-29 11:11:06] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2742.  
[2026-07-29 11:11:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 11:11:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 11:11:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:12:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA79801721faddb1987e81a7eb9a3414cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3967"} 
[2026-07-29 11:12:02] production.DEBUG: TwilioController: handleOutbound {"call_id":3967,"CallSid":"CA79801721faddb1987e81a7eb9a3414cf","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA79801721faddb1987e81a7eb9a3414cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3967"}} 
[2026-07-29 11:12:13] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA8ba057cf166d2a87c579514158290eec","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3968"} 
[2026-07-29 11:12:13] production.DEBUG: TwilioController: handleOutbound {"call_id":3968,"CallSid":"CA8ba057cf166d2a87c579514158290eec","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA8ba057cf166d2a87c579514158290eec","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3968"}} 
[2026-07-29 11:12:40] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...')
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web')
#10 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(35): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#67 {main}
"} 
[2026-07-29 11:12:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 11:13:33] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 11:13:34] production.INFO: eSign webhook unmatched document {"document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 11:13:34] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 11:13:34] production.INFO: eSign webhook unmatched document {"document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 11:13:35] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 11:13:35] production.INFO: eSign webhook unmatched document {"document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 11:13:35] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 11:13:36] production.INFO: eSign webhook unmatched document {"document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 11:13:36] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 11:13:36] production.INFO: eSign webhook unmatched document {"document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 11:13:37] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 11:13:37] production.INFO: eSign webhook unmatched document {"document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 11:13:40] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":963,"documents":6,"has_signing_url":true} 
[2026-07-29 11:13:41] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 11:13:41] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 11:13:42] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 11:13:43] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 11:13:43] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 11:13:44] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 11:13:45] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 11:13:46] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 11:13:46] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 11:13:47] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 11:13:48] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 11:13:49] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 11:14:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 11:14:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 11:14:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 11:14:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA719bb749bd86f175d0d01dec362bf6eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3969"} 
[2026-07-29 11:14:56] production.DEBUG: TwilioController: handleOutbound {"call_id":3969,"CallSid":"CA719bb749bd86f175d0d01dec362bf6eb","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA719bb749bd86f175d0d01dec362bf6eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3969"}} 
[2026-07-29 11:15:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 11:15:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:15:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 2743 → AssemblyAI 87f26a7a-d421-41de-9a5e-1c6fd1caaa5f  
[2026-07-29 11:16:39] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAdc5526981de1e5cc6db72f0f3739cfdd","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FkYzU1MjY5ODFkZTFlNWNjNmRiNzJmMGYzNzM5Y2ZkZCIsImZyb20iOiIrNDQ3Nzg0MTQ3MjQ1IiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4NTMyMDE5OCJ9.S0Vm_4Tn4X_IlLNpPptzf4sk_6AHf57v1vFkXBgYnwDlsbLTI1ApizaDirD75JCwSuWHtcUBOSBG4Vu0vxne_g%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447784147245","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447784147245","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 11:16:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:16:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 2744 → AssemblyAI b48210d6-c1b5-49e1-97fe-2ff6f85c249c  
[2026-07-29 11:16:57] production.DEBUG: CheckTranscriptionStatusJob: recording 2743 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:16:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 2743 after 0 checks.  
[2026-07-29 11:16:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2743. {"status":404,"body":"Not found"} 
[2026-07-29 11:16:58] production.INFO: ClassifyAndScoreCallJob: skipping recording 2743 — too short to classify (duration=29s, words=89).  
[2026-07-29 11:17:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:17:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 11:17:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5a3d84dad730f67208e373a68f25d9f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3971"} 
[2026-07-29 11:17:42] production.DEBUG: TwilioController: handleOutbound {"call_id":3971,"CallSid":"CA5a3d84dad730f67208e373a68f25d9f4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5a3d84dad730f67208e373a68f25d9f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3971"}} 
[2026-07-29 11:17:56] production.DEBUG: CheckTranscriptionStatusJob: recording 2744 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:17:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 2744 after 0 checks.  
[2026-07-29 11:17:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2744. {"status":404,"body":"Not found"} 
[2026-07-29 11:17:57] production.DEBUG: ClassifyAndScoreCallJob: recording 2744 marked 'initial' by agent disposition; skipping classifier.  
[2026-07-29 11:18:02] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2744. {"total_score":97,"risk_rating":"low_risk","has_sections":true} 
[2026-07-29 11:18:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 2745 → AssemblyAI 232a6bef-1a17-4767-a27f-232c6f539ed6  
[2026-07-29 11:19:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe1badc77c20da2241e92f6c4ca233129","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3972"} 
[2026-07-29 11:19:20] production.DEBUG: TwilioController: handleOutbound {"call_id":3972,"CallSid":"CAe1badc77c20da2241e92f6c4ca233129","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe1badc77c20da2241e92f6c4ca233129","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3972"}} 
[2026-07-29 11:19:32] production.DEBUG: CheckTranscriptionStatusJob: recording 2745 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:19:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 2745 after 0 checks.  
[2026-07-29 11:19:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2745. {"status":404,"body":"Not found"} 
[2026-07-29 11:19:33] production.INFO: ClassifyAndScoreCallJob: skipping recording 2745 — too short to classify (duration=27s, words=82).  
[2026-07-29 11:19:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:20:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 2746 → AssemblyAI f83603e8-9c79-4032-9718-ee9fd0a9cd37  
[2026-07-29 11:20:31] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...')
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web')
#10 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(35): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#67 {main}
"} 
[2026-07-29 11:20:49] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAdc5526981de1e5cc6db72f0f3739cfdd","DialCallSid":"CAa820107a5ea025860ee91008d8eafac3","DialCallStatus":"completed","DialCallDuration":"233"} 
[2026-07-29 11:20:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf39da3489d3aa92e21659240c34dcba1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3973"} 
[2026-07-29 11:20:55] production.DEBUG: TwilioController: handleOutbound {"call_id":3973,"CallSid":"CAf39da3489d3aa92e21659240c34dcba1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf39da3489d3aa92e21659240c34dcba1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3973"}} 
[2026-07-29 11:21:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 2747 → AssemblyAI 3da9df66-ff6f-4635-8c26-4fdc8faa2402  
[2026-07-29 11:21:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:21:28] production.DEBUG: CheckTranscriptionStatusJob: recording 2746 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:21:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 2746 after 0 checks.  
[2026-07-29 11:21:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2746. {"status":404,"body":"Not found"} 
[2026-07-29 11:21:30] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2746  
[2026-07-29 11:21:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:21:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:21:51] production.INFO: ExtractMessageAttachmentsJob: attachment 10135 (Craig David Palmer 29.7.26.pdf) is password protected.  
[2026-07-29 11:21:54] production.INFO: ClassifyInboundEmailJob: message 13650 classified as 'dsar_response' (high).  
[2026-07-29 11:21:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 2748 → AssemblyAI b0b8ae8c-2f42-4557-a8f7-b161791336f8  
[2026-07-29 11:21:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:22:01] production.INFO: FindRelatedDsarJob: message 13650 — dsar_id=, confidence=low.  
[2026-07-29 11:22:03] production.INFO: FindRelatedDsarJob: message 13650 response_type=data_provided.  
[2026-07-29 11:22:03] production.INFO: FindRelatedDsarJob: message 13650 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-07-29 11:22:04] production.DEBUG: CheckTranscriptionStatusJob: recording 2747 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:22:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 2747 after 0 checks.  
[2026-07-29 11:22:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2747. {"status":404,"body":"Not found"} 
[2026-07-29 11:22:05] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2747.  
[2026-07-29 11:22:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:22:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:22:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:22:56] production.DEBUG: CheckTranscriptionStatusJob: recording 2748 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:22:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 2748 after 0 checks.  
[2026-07-29 11:22:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2748. {"status":404,"body":"Not found"} 
[2026-07-29 11:22:59] production.INFO: AutoTranscribeRecordingJob: submitted recording 2749 → AssemblyAI 750d7d98-e300-4626-824f-6b0a4d73065b  
[2026-07-29 11:22:59] production.INFO: ClassifyAndScoreCallJob: skipping recording 2748 — too short to classify (duration=28s, words=80).  
[2026-07-29 11:23:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:23:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5f7972da74137698a79c234378a39959","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3974"} 
[2026-07-29 11:23:17] production.DEBUG: TwilioController: handleOutbound {"call_id":3974,"CallSid":"CA5f7972da74137698a79c234378a39959","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5f7972da74137698a79c234378a39959","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3974"}} 
[2026-07-29 11:24:00] production.DEBUG: CheckTranscriptionStatusJob: recording 2749 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:24:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 2749 after 0 checks.  
[2026-07-29 11:24:01] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2749. {"status":404,"body":"Not found"} 
[2026-07-29 11:24:01] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 2749.  
[2026-07-29 11:24:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:24:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:24:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 2750 → AssemblyAI c3314160-7188-4ee8-b19b-a571b9909040  
[2026-07-29 11:24:33] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 2749.  
[2026-07-29 11:24:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":null,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 11:24:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:25:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 11:25:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA29ba8ddd41f113e39f3403fe1a3c94d7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3975"} 
[2026-07-29 11:25:22] production.DEBUG: TwilioController: handleOutbound {"call_id":3975,"CallSid":"CA29ba8ddd41f113e39f3403fe1a3c94d7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA29ba8ddd41f113e39f3403fe1a3c94d7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3975"}} 
[2026-07-29 11:25:25] production.DEBUG: CheckTranscriptionStatusJob: recording 2750 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:25:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 2750 after 0 checks.  
[2026-07-29 11:25:25] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2750. {"status":404,"body":"Not found"} 
[2026-07-29 11:25:25] production.INFO: ClassifyAndScoreCallJob: skipping recording 2750 — too short to classify (duration=25s, words=63).  
[2026-07-29 11:25:31] production.INFO: ExtractMessageAttachmentsJob: attachment 10136 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 11:25:34] production.INFO: ClassifyInboundEmailJob: message 13651 classified as 'dsar_response' (high).  
[2026-07-29 11:25:34] production.INFO: FindRelatedDsarJob: message 13651 matched via regex reference 'DSAR-20260622-B8066D' → DSAR 3555.  
[2026-07-29 11:25:36] production.INFO: FindRelatedDsarJob: message 13651 response_type=portal_response.  
[2026-07-29 11:25:36] production.INFO: FindRelatedDsarJob: message 13651 → triage_queue=portal_response (response_type=portal_response, dsar_id=3555).  
[2026-07-29 11:25:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":null,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 11:25:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:25:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 11:26:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 11:28:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 2751 → AssemblyAI 5260aa0d-05d1-4383-b371-4da990d00528  
[2026-07-29 11:28:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:28:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:28:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA62a1bea2ce1976731430485daf884f1c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3976"} 
[2026-07-29 11:28:44] production.DEBUG: TwilioController: handleOutbound {"call_id":3976,"CallSid":"CA62a1bea2ce1976731430485daf884f1c","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA62a1bea2ce1976731430485daf884f1c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3976"}} 
[2026-07-29 11:28:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 11:29:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA493d7ad6af66c2dd5bbc46cff89c3ac9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3977"} 
[2026-07-29 11:29:04] production.DEBUG: TwilioController: handleOutbound {"call_id":3977,"CallSid":"CA493d7ad6af66c2dd5bbc46cff89c3ac9","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA493d7ad6af66c2dd5bbc46cff89c3ac9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3977"}} 
[2026-07-29 11:29:04] production.DEBUG: CheckTranscriptionStatusJob: recording 2751 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:29:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 2751 after 0 checks.  
[2026-07-29 11:29:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2751. {"status":404,"body":"Not found"} 
[2026-07-29 11:29:06] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2751  
[2026-07-29 11:30:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 2752 → AssemblyAI 92b76f1e-3019-4bf7-b994-ecbec72b302c  
[2026-07-29 11:30:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:30:53] production.INFO: ClassifyInboundEmailJob: message 13656 classified as 'dsar_response' (high).  
[2026-07-29 11:30:59] production.INFO: FindRelatedDsarJob: message 13656 — dsar_id=3917, confidence=high.  
[2026-07-29 11:30:59] production.INFO: FindRelatedDsarJob: message 13656 linked to DSAR 3917.  
[2026-07-29 11:30:59] production.INFO: FindRelatedDsarJob: saved receiver_reference '63343' for DSAR 3917.  
[2026-07-29 11:30:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:31:01] production.INFO: FindRelatedDsarJob: message 13656 response_type=no_record.  
[2026-07-29 11:31:01] production.INFO: FindRelatedDsarJob: message 13656 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=3917).  
[2026-07-29 11:31:01] production.INFO: FindRelatedDsarJob: message 13656 auto-set DSAR 3917 status → no records (response_type=no_record).  
[2026-07-29 11:31:08] production.DEBUG: CheckTranscriptionStatusJob: recording 2752 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:31:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 2752 after 0 checks.  
[2026-07-29 11:31:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2752. {"status":404,"body":"Not found"} 
[2026-07-29 11:31:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:31:17] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2752  
[2026-07-29 11:31:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:31:19] production.INFO: AutoTranscribeRecordingJob: submitted recording 2753 → AssemblyAI b20918b6-50cc-4ffd-bc45-27a1d1756969  
[2026-07-29 11:32:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 11:32:21] production.DEBUG: CheckTranscriptionStatusJob: recording 2753 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:32:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 2753 after 0 checks.  
[2026-07-29 11:32:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2753. {"status":404,"body":"Not found"} 
[2026-07-29 11:32:22] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2753  
[2026-07-29 11:34:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 11:35:38] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5ec7e5bc3f8a73745ceee293e382e998","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3978"} 
[2026-07-29 11:35:38] production.DEBUG: TwilioController: handleOutbound {"call_id":3978,"CallSid":"CA5ec7e5bc3f8a73745ceee293e382e998","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA5ec7e5bc3f8a73745ceee293e382e998","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3978"}} 
[2026-07-29 11:36:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3f56c13b09ddf6ac4cd273a21ade6b7b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3979"} 
[2026-07-29 11:36:11] production.DEBUG: TwilioController: handleOutbound {"call_id":3979,"CallSid":"CA3f56c13b09ddf6ac4cd273a21ade6b7b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3f56c13b09ddf6ac4cd273a21ade6b7b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3979"}} 
[2026-07-29 11:36:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:36:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:37:12] production.INFO: AutoTranscribeRecordingJob: submitted recording 2754 → AssemblyAI 2715907d-5fce-45fc-aafc-c44d0d9a6871  
[2026-07-29 11:37:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 11:37:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:38:14] production.DEBUG: CheckTranscriptionStatusJob: recording 2754 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:38:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 2754 after 0 checks.  
[2026-07-29 11:38:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2754. {"status":404,"body":"Not found"} 
[2026-07-29 11:38:21] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2754  
[2026-07-29 11:38:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 11:38:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 11:39:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 11:39:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 11:40:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:40:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 11:40:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 11:40:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 2755 → AssemblyAI 5bfe49b5-7cf9-4606-b899-12583340fd83  
[2026-07-29 11:41:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:41:12] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA4d2a68d4eec02b22b3d0f4935c78021a","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0ZDJhNjhkNGVlYzAyYjIyYjNkMGY0OTM1Yzc4MDIxYSIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTMyMTY3MiJ9.toALyo4ER0z7O7bktR-iIQIETk7SIel2QsrVGLUY1loYB_QMkrApufZdcYcLeblEL6f9L8qzbzPmpKCOGPZmAw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} 
[2026-07-29 11:41:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:41:40] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA4d2a68d4eec02b22b3d0f4935c78021a","DialCallSid":"CAa4ce37fd090decfaa4aecbd35905d75e","DialCallStatus":"busy","DialCallDuration":null} 
[2026-07-29 11:41:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:41:52] production.DEBUG: CheckTranscriptionStatusJob: recording 2755 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:41:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:41:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 2755 after 0 checks.  
[2026-07-29 11:41:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2755. {"status":404,"body":"Not found"} 
[2026-07-29 11:41:56] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2755  
[2026-07-29 11:42:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:42:05] production.INFO: ExtractMessageAttachmentsJob: attachment 10137 (message_v4.rpmsg) skipped — unsupported type.  
[2026-07-29 11:42:08] production.INFO: ClassifyInboundEmailJob: message 13663 classified as 'dsar_response' (high).  
[2026-07-29 11:42:08] production.INFO: FindRelatedDsarJob: message 13663 matched via regex reference 'DSAR-20260713-40B45C' → DSAR 3899.  
[2026-07-29 11:42:10] production.INFO: FindRelatedDsarJob: message 13663 response_type=acknowledgement.  
[2026-07-29 11:42:10] production.INFO: FindRelatedDsarJob: message 13663 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=3899).  
[2026-07-29 11:42:10] production.INFO: FindRelatedDsarJob: message 13663 auto-set DSAR 3899 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 11:42:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:42:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:42:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:43:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 11:44:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:44:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:44:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:44:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 11:44:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:45:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:45:10] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYMN1V03SH35Q5PFFHV51PB1"} 
[2026-07-29 11:45:24] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA2377019d61601cbb38d376f408c3c869","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyMzc3MDE5ZDYxNjAxY2JiMzhkMzc2ZjQwOGMzYzg2OSIsImZyb20iOiIrNDQ3MzQ4NjgzNDc5IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTMyMTkyMSJ9.UIioDX_lQvrMlPFA06ZpUSx_KUhsrVstv0HyrXxsK3apma0GMGMfmxFdjtp-ZpGvyErIyMRFTJm11ZnvdTcSxA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447348683479","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447348683479","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 11:45:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYMN1V221MZ81RHTX60TJ81Y"} 
[2026-07-29 11:45:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:45:53] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYMN1V2FWPENWH19E4MK852Y"} 
[2026-07-29 11:45:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:46:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_38"} 
[2026-07-29 11:46:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:46:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:46:17] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYMN1V2YAVD90F3WJ379MAFG"} 
[2026-07-29 11:46:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 11:46:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:46:29] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYMN1V5FPFRT410RPYW54CJ0"} 
[2026-07-29 11:46:32] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYMN1V6C14RW3XMVDJN6DM2T"} 
[2026-07-29 11:46:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:46:41] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYMN1V03SH35Q5PFFHV51PB1"} 
[2026-07-29 11:46:46] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYMN1V03SH35Q5PFFHV51PB1"} 
[2026-07-29 11:46:49] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYMN1V221MZ81RHTX60TJ81Y"} 
[2026-07-29 11:46:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:46:51] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYMN1V221MZ81RHTX60TJ81Y"} 
[2026-07-29 11:46:52] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYMN1V2FWPENWH19E4MK852Y"} 
[2026-07-29 11:46:53] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYMN1V2FWPENWH19E4MK852Y"} 
[2026-07-29 11:46:54] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYMN1V2YAVD90F3WJ379MAFG"} 
[2026-07-29 11:46:55] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYMN1V2YAVD90F3WJ379MAFG"} 
[2026-07-29 11:46:56] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYMN1V5FPFRT410RPYW54CJ0"} 
[2026-07-29 11:46:56] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYMN1V5FPFRT410RPYW54CJ0"} 
[2026-07-29 11:46:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:46:57] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYMN1V6C14RW3XMVDJN6DM2T"} 
[2026-07-29 11:46:58] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYMN1V6C14RW3XMVDJN6DM2T"} 
[2026-07-29 11:46:59] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Miss Lisa Ward e-signed 6 documents",
    "client_id": 1190,
    "client_name": "Miss Lisa Ward",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra"
    ],
    "id": "084375d6-8633-4cc7-858c-316fed5dac46",
    "socket": null
}  
[2026-07-29 11:47:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:47:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:47:46] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA2377019d61601cbb38d376f408c3c869","DialCallSid":"CA95cdbb70e5e273f100f0eb241121780c","DialCallStatus":"completed","DialCallDuration":"126"} 
[2026-07-29 11:47:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:47:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:47:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 11:48:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 2756 → AssemblyAI 01c48e02-15a1-4129-97e9-b29f68352d92  
[2026-07-29 11:48:01] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Miss Lisa Ward \u00b7 2:07",
    "recording_id": 2756,
    "communication_id": 3981,
    "client_id": 1190,
    "caller_name": "Miss Lisa Ward",
    "duration": 127,
    "solicitor_id": 3,
    "id": "74b672de-74e0-4c94-8187-8c031b28319b",
    "socket": null
}  
[2026-07-29 11:48:45] production.INFO: ClassifyInboundEmailJob: message 13664 classified as 'generic' (high).  
[2026-07-29 11:48:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:49:01] production.DEBUG: CheckTranscriptionStatusJob: recording 2756 → AssemblyAI status=completed (check #0)  
[2026-07-29 11:49:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 2756 after 0 checks.  
[2026-07-29 11:49:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2756. {"status":404,"body":"Not found"} 
[2026-07-29 11:49:08] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2756.  
[2026-07-29 11:49:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:51:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:51:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 11:53:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 11:54:15] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CAd914cae702d85fcf87918e21b5c61505","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FkOTE0Y2FlNzAyZDg1ZmNmODc5MThlMjFiNWM2MTUwNSIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTMyMjQ1MCJ9.Hyr51SgRVQ-_jr3eznv6BYgNB0eMH934bW9HN4TP6I00CddLVbP9DiAN_pj0M3EpzrJin4aIDN_RD4wuzDGSSQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} 
[2026-07-29 11:54:22] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAd914cae702d85fcf87918e21b5c61505","DialCallSid":"CAe5f43e4cd754c3cca2283c26b6deae6f","DialCallStatus":"busy","DialCallDuration":null} 
[2026-07-29 11:54:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 11:55:27] production.INFO: ClassifyInboundEmailJob: message 13665 classified as 'dsar_response' (high).  
[2026-07-29 11:55:27] production.INFO: FindRelatedDsarJob: message 13665 matched via regex reference 'DSAR-20260722-1D1CB2' → DSAR 4020.  
[2026-07-29 11:55:28] production.INFO: FindRelatedDsarJob: message 13665 response_type=no_record.  
[2026-07-29 11:55:28] production.INFO: FindRelatedDsarJob: message 13665 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=4020).  
[2026-07-29 11:55:28] production.INFO: FindRelatedDsarJob: message 13665 auto-set DSAR 4020 status → no records (response_type=no_record).  
[2026-07-29 11:56:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:56:50] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13664 (client 1219, 1 handler(s)).  
[2026-07-29 11:56:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 11:57:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 11:57:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:57:31] production.INFO: ClassifyInboundEmailJob: message 13666 classified as 'dsar_response' (high).  
[2026-07-29 11:57:40] production.INFO: FindRelatedDsarJob: message 13666 — dsar_id=, confidence=low.  
[2026-07-29 11:57:40] production.INFO: FindRelatedDsarJob: message 13666 — extracted reference 'NAC7/7743' but no DSAR matched.  
[2026-07-29 11:57:42] production.INFO: FindRelatedDsarJob: message 13666 response_type=acknowledgement.  
[2026-07-29 11:57:42] production.INFO: FindRelatedDsarJob: message 13666 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-07-29 11:57:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:57:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 11:58:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:58:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 11:58:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 11:58:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:58:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 11:58:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:58:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:59:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:59:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 11:59:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 11:59:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 11:59:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 12:00:07] production.INFO: ClassifyInboundEmailJob: message 13669 classified as 'generic' (high).  
[2026-07-29 12:01:01] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13669 (client 1190, 1 handler(s)).  
[2026-07-29 12:01:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 12:03:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 12:03:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 12:03:32] production.DEBUG: temp/dsar-merged-55458605-d693-4fbe-b63f-ce0ab12b3dea.pdf  
[2026-07-29 12:03:37] production.DEBUG: temp/dsar-merged-3c00bfdd-8db7-40b7-93d7-9c22632da9db.pdf  
[2026-07-29 12:03:40] production.DEBUG: temp/dsar-merged-716b4f16-304c-41c5-b73f-4ca1ff18dcb4.pdf  
[2026-07-29 12:03:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 12:04:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 12:04:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:04:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 12:04:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:05:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:05:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb6630e937d6c7edfeb75883715bb79da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3983"} 
[2026-07-29 12:05:11] production.DEBUG: TwilioController: handleOutbound {"call_id":3983,"CallSid":"CAb6630e937d6c7edfeb75883715bb79da","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb6630e937d6c7edfeb75883715bb79da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3983"}} 
[2026-07-29 12:05:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 12:05:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 12:05:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 12:08:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 12:08:38] production.INFO: ClassifyInboundEmailJob: message 13675 classified as 'generic' (high).  
[2026-07-29 12:10:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 12:10:22] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13675 (client 1058, 1 handler(s)).  
[2026-07-29 12:10:44] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAd6d68d2cf1c048f80d9cf4a8a86ae11c","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FkNmQ2OGQyY2YxYzA0OGY4MGQ5Y2Y0YThhODZhZTExYyIsImZyb20iOiIrNDQ3NTUxMTk2NTA1IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTMyMzQ0NCJ9.Vkh1rqkuJlY1bizh2F4X3LnEEdau7GtyCgG1Qo8R1IOlAwrjgBZjOdHyVqtso_4r8mp6OymYN-j2wYdmO2KlKQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447551196505","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447551196505","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 12:11:10] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAd6d68d2cf1c048f80d9cf4a8a86ae11c","DialCallSid":"CAf03ca88b54a33229dad2bc8c2beeded5","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 12:11:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:11:56] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAd6d68d2cf1c048f80d9cf4a8a86ae11c","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-07-29 12:12:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 2757 → AssemblyAI e8b788d4-28bb-40aa-9d0f-3a2cbbf7c0fd  
[2026-07-29 12:12:03] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Miss Louise Mckenna \u00b7 0:30",
    "recording_id": 2757,
    "communication_id": 3984,
    "client_id": 1045,
    "caller_name": "Miss Louise Mckenna",
    "duration": 30,
    "solicitor_id": 3,
    "id": "7793f6ce-0507-4317-9aa1-5f27cc9fb332",
    "socket": null
}  
[2026-07-29 12:12:45] production.INFO: ClassifyInboundEmailJob: message 13681 classified as 'generic' (high).  
[2026-07-29 12:12:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:13:03] production.DEBUG: CheckTranscriptionStatusJob: recording 2757 → AssemblyAI status=completed (check #0)  
[2026-07-29 12:13:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 2757 after 0 checks.  
[2026-07-29 12:13:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2757. {"status":404,"body":"Not found"} 
[2026-07-29 12:13:04] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2757.  
[2026-07-29 12:13:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:15:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA51bfb143414e1061830d90d39f85df80","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3985"} 
[2026-07-29 12:15:29] production.DEBUG: TwilioController: handleOutbound {"call_id":3985,"CallSid":"CA51bfb143414e1061830d90d39f85df80","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA51bfb143414e1061830d90d39f85df80","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3985"}} 
[2026-07-29 12:15:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:16:01] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb60d18a58a472d7b1969b783a6547a93","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3986"} 
[2026-07-29 12:16:01] production.DEBUG: TwilioController: handleOutbound {"call_id":3986,"CallSid":"CAb60d18a58a472d7b1969b783a6547a93","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb60d18a58a472d7b1969b783a6547a93","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3986"}} 
[2026-07-29 12:16:05] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"QM6QYAU5X9cNwGK15cvkYRv5+RM=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-07-29 12:16:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:16:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0fab5675f5739c26e5633b41ea6a73d8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3987"} 
[2026-07-29 12:16:29] production.DEBUG: TwilioController: handleOutbound {"call_id":3987,"CallSid":"CA0fab5675f5739c26e5633b41ea6a73d8","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0fab5675f5739c26e5633b41ea6a73d8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3987"}} 
[2026-07-29 12:16:33] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"ot+zLZXGxY4P57IcerrRBo/n/GA=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-07-29 12:18:09] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA9d1f7de5f027c175c39df7bebedd0aa0","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5ZDFmN2RlNWYwMjdjMTc1YzM5ZGY3YmViZWRkMGFhMCIsImZyb20iOiIrNDQ3NTM0ODE3Mjk0IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTMyMzg4OCJ9._dkx2ijaX6x76bHeSARK2SpfowZKd68gkna3c3zVV805rPFtYXkCVzAfKM3yJ0D73BhK87xql448UqJdjfTXbQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447534817294","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447534817294","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 12:18:11] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9d1f7de5f027c175c39df7bebedd0aa0","DialCallSid":"CA74d449554765f766510010884522a5b0","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 12:18:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:20:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:20:28] production.INFO: ExtractMessageAttachmentsJob: attachment 10145 (image.png) skipped — unsupported type.  
[2026-07-29 12:20:28] production.INFO: ExtractMessageAttachmentsJob: attachment 10146 (image.png) skipped — unsupported type.  
[2026-07-29 12:20:28] production.INFO: ExtractMessageAttachmentsJob: attachment 10147 (image.png) skipped — unsupported type.  
[2026-07-29 12:20:28] production.INFO: ExtractMessageAttachmentsJob: attachment 10148 (image.png) skipped — unsupported type.  
[2026-07-29 12:20:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA024c74a49d577fbf3291fdda14c191f0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3989"} 
[2026-07-29 12:20:30] production.DEBUG: TwilioController: handleOutbound {"call_id":3989,"CallSid":"CA024c74a49d577fbf3291fdda14c191f0","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA024c74a49d577fbf3291fdda14c191f0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3989"}} 
[2026-07-29 12:20:31] production.INFO: ClassifyInboundEmailJob: message 13682 classified as 'dsar_response' (high).  
[2026-07-29 12:20:35] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Glasgow","ToZip":null,"CallSid":"CA128665d6b5796b567c02c687b1f22a50","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0ExMjg2NjVkNmI1Nzk2YjU2N2MwMmM2ODdiMWYyMmE1MCIsImZyb20iOiIrNDQxNDEyMzI0MDAwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMyNDAzNCJ9.oS7nxJet30nQY351RsYyRwkdoMbS3fATZ3L0iy_Z-OTM92adtFL5Nom3Nf_s540xjdMpPJFl_88fYtYLn3mu3A%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441412324000","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441412324000","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Glasgow"} 
[2026-07-29 12:20:37] production.INFO: FindRelatedDsarJob: message 13682 — dsar_id=, confidence=medium.  
[2026-07-29 12:20:37] production.INFO: FindRelatedDsarJob: message 13682 — extracted reference '100065' but no DSAR matched.  
[2026-07-29 12:20:39] production.INFO: FindRelatedDsarJob: message 13682 response_type=info_requested.  
[2026-07-29 12:20:39] production.INFO: FindRelatedDsarJob: message 13682 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-07-29 12:21:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 2758 → AssemblyAI c19f47ff-f42e-4c3a-9fac-0bd46cecf5c7  
[2026-07-29 12:22:28] production.DEBUG: CheckTranscriptionStatusJob: recording 2758 → AssemblyAI status=completed (check #0)  
[2026-07-29 12:22:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 2758 after 0 checks.  
[2026-07-29 12:22:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2758. {"status":404,"body":"Not found"} 
[2026-07-29 12:22:29] production.INFO: ClassifyAndScoreCallJob: skipping recording 2758 — too short to classify (duration=23s, words=63).  
[2026-07-29 12:22:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9ce03fb4a58cdf9dea2955d5486ef308","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3991"} 
[2026-07-29 12:22:44] production.DEBUG: TwilioController: handleOutbound {"call_id":3991,"CallSid":"CA9ce03fb4a58cdf9dea2955d5486ef308","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9ce03fb4a58cdf9dea2955d5486ef308","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3991"}} 
[2026-07-29 12:23:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAfe4269ab0525294a0b75cbfe245b172a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3992"} 
[2026-07-29 12:23:22] production.DEBUG: TwilioController: handleOutbound {"call_id":3992,"CallSid":"CAfe4269ab0525294a0b75cbfe245b172a","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAfe4269ab0525294a0b75cbfe245b172a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3992"}} 
[2026-07-29 12:23:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 2759 → AssemblyAI 61f0f8d2-9f34-441a-bf3e-b3f6697328db  
[2026-07-29 12:24:47] production.DEBUG: CheckTranscriptionStatusJob: recording 2759 → AssemblyAI status=completed (check #0)  
[2026-07-29 12:24:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 2759 after 0 checks.  
[2026-07-29 12:24:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2759. {"status":404,"body":"Not found"} 
[2026-07-29 12:24:49] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2759  
[2026-07-29 12:25:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:25:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:25:30] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA128665d6b5796b567c02c687b1f22a50","DialCallSid":"CA2b0160737f706bd7066f1ffb50f160e0","DialCallStatus":"completed","DialCallDuration":"288"} 
[2026-07-29 12:25:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 2760 → AssemblyAI fb8284d7-34bd-4928-869a-c1f9521c4ca1  
[2026-07-29 12:26:21] production.INFO: ClassifyInboundEmailJob: message 13687 classified as 'generic' (high).  
[2026-07-29 12:26:49] production.DEBUG: CheckTranscriptionStatusJob: recording 2760 → AssemblyAI status=completed (check #0)  
[2026-07-29 12:26:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 2760 after 0 checks.  
[2026-07-29 12:26:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2760. {"status":404,"body":"Not found"} 
[2026-07-29 12:26:50] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2760.  
[2026-07-29 12:29:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 12:29:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA1b7ec6553f86d0c2c5b12abaf6f5393f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3993"} 
[2026-07-29 12:29:35] production.DEBUG: TwilioController: handleOutbound {"call_id":3993,"CallSid":"CA1b7ec6553f86d0c2c5b12abaf6f5393f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA1b7ec6553f86d0c2c5b12abaf6f5393f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3993"}} 
[2026-07-29 12:32:57] production.INFO: AutoTranscribeRecordingJob: submitted recording 2761 → AssemblyAI 9399671d-54ad-41b3-99a9-387d5093c96a  
[2026-07-29 12:33:58] production.DEBUG: CheckTranscriptionStatusJob: recording 2761 → AssemblyAI status=completed (check #0)  
[2026-07-29 12:34:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 2761 after 0 checks.  
[2026-07-29 12:34:01] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2761. {"status":404,"body":"Not found"} 
[2026-07-29 12:34:03] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2761  
[2026-07-29 12:35:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:35:18] production.DEBUG: temp/dsar-merged-f4dbe343-e091-481a-9a9a-2a632a48f5a4.pdf  
[2026-07-29 12:35:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:44:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 12:45:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 12:45:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_38"} 
[2026-07-29 12:51:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:51:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:55:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 12:57:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 12:57:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 12:58:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 12:58:46] production.INFO: ClassifyInboundEmailJob: message 13689 classified as 'dsar_response' (high).  
[2026-07-29 12:58:50] production.INFO: FindRelatedDsarJob: message 13689 — dsar_id=, confidence=low.  
[2026-07-29 12:58:52] production.INFO: FindRelatedDsarJob: message 13689 response_type=portal_response.  
[2026-07-29 12:58:52] production.INFO: FindRelatedDsarJob: message 13689 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-07-29 13:01:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 13:01:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 13:02:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:02:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:02:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:02:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:02:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 13:04:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 13:04:12] production.DEBUG: temp/dsar-merged-715f61b4-cb6e-4934-abd3-22a76135e099.pdf  
[2026-07-29 13:04:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:05:14] production.INFO: ClassifyInboundEmailJob: message 13696 classified as 'dsar_response' (high).  
[2026-07-29 13:05:14] production.INFO: FindRelatedDsarJob: message 13696 matched via regex reference 'DSAR-20260729-245B3E' → DSAR 4107.  
[2026-07-29 13:05:16] production.INFO: FindRelatedDsarJob: message 13696 response_type=acknowledgement.  
[2026-07-29 13:05:16] production.INFO: FindRelatedDsarJob: message 13696 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4107).  
[2026-07-29 13:05:16] production.INFO: FindRelatedDsarJob: message 13696 auto-set DSAR 4107 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 13:05:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:05:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:05:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:05:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:05:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:06:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 13:08:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:08:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:09:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:10:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:12:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 13:14:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA57d341af0c002172e6f350207e655dc3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3994"} 
[2026-07-29 13:14:26] production.DEBUG: TwilioController: handleOutbound {"call_id":3994,"CallSid":"CA57d341af0c002172e6f350207e655dc3","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA57d341af0c002172e6f350207e655dc3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3994"}} 
[2026-07-29 13:15:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:18:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:18:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:19:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:20:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:20:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:20:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAf7b37e2747ab089d8a4f7c66c0c0ae70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3995"} 
[2026-07-29 13:20:48] production.DEBUG: TwilioController: handleOutbound {"call_id":3995,"CallSid":"CAf7b37e2747ab089d8a4f7c66c0c0ae70","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAf7b37e2747ab089d8a4f7c66c0c0ae70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3995"}} 
[2026-07-29 13:24:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 13:24:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 13:25:29] production.INFO: ExtractMessageAttachmentsJob: attachment 10155 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 13:25:29] production.INFO: ExtractMessageAttachmentsJob: attachment 10156 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 13:25:33] production.INFO: ClassifyInboundEmailJob: message 13697 classified as 'dsar_response' (high).  
[2026-07-29 13:25:37] production.INFO: ClassifyInboundEmailJob: message 13698 classified as 'dsar_response' (high).  
[2026-07-29 13:25:37] production.INFO: ExtractMessageAttachmentsJob: attachment 10157 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 13:25:48] production.INFO: FindRelatedDsarJob: message 13697 — dsar_id=, confidence=low.  
[2026-07-29 13:25:48] production.INFO: FindRelatedDsarJob: message 13697 — extracted reference 'GGCL029278' but no DSAR matched.  
[2026-07-29 13:25:52] production.INFO: FindRelatedDsarJob: message 13697 response_type=portal_response.  
[2026-07-29 13:25:52] production.INFO: FindRelatedDsarJob: message 13697 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-07-29 13:26:00] production.INFO: FindRelatedDsarJob: message 13698 — dsar_id=, confidence=low.  
[2026-07-29 13:26:00] production.INFO: FindRelatedDsarJob: message 13698 — extracted reference 'GGCL029279' but no DSAR matched.  
[2026-07-29 13:26:02] production.INFO: FindRelatedDsarJob: message 13698 response_type=portal_response.  
[2026-07-29 13:26:02] production.INFO: FindRelatedDsarJob: message 13698 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-07-29 13:26:04] production.INFO: ClassifyInboundEmailJob: message 13699 classified as 'dsar_response' (high).  
[2026-07-29 13:26:48] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:26:48] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:26:49] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:26:49] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:26:50] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:26:50] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:26:50] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:26:51] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:26:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:26:51] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:26:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:26:52] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:26:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:26:52] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:26:59] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:26:59] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:27:00] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:27:00] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:27:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:27:01] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:27:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:27:01] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:27:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:27:02] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:27:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:27:03] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:27:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:27:04] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:27:27] production.INFO: FindRelatedDsarJob: message 13699 — dsar_id=, confidence=low.  
[2026-07-29 13:27:27] production.INFO: FindRelatedDsarJob: message 13699 — extracted reference 'GGCL029269' but no DSAR matched.  
[2026-07-29 13:27:28] production.INFO: FindRelatedDsarJob: message 13699 response_type=portal_response.  
[2026-07-29 13:27:28] production.INFO: FindRelatedDsarJob: message 13699 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-07-29 13:27:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 2762 → AssemblyAI 647667fe-c142-4d71-b59e-3a0a21a1b73c  
[2026-07-29 13:27:40] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:27:40] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:27:41] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:27:41] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:27:42] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:27:42] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:27:43] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:27:43] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:27:43] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:27:43] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:27:44] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:27:44] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:27:45] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:27:45] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:27:49] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":964,"documents":7,"has_signing_url":true} 
[2026-07-29 13:27:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:27:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:27:53] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:27:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 2763 → AssemblyAI ffde8395-b4d6-49b5-b424-84b6f270170c  
[2026-07-29 13:27:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:27:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:27:55] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:27:56] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:27:57] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:27:59] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:27:59] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:28:00] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:28:00] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:28:01] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:28:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:28:01] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:28:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:28:02] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:28:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:28:03] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:28:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:28:04] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:28:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:28:05] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:28:06] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:28:07] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:28:07] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:28:08] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:28:09] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:28:32] production.DEBUG: CheckTranscriptionStatusJob: recording 2762 → AssemblyAI status=completed (check #0)  
[2026-07-29 13:28:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 2762 after 0 checks.  
[2026-07-29 13:28:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2762. {"status":404,"body":"Not found"} 
[2026-07-29 13:28:35] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2762  
[2026-07-29 13:28:58] production.DEBUG: CheckTranscriptionStatusJob: recording 2763 → AssemblyAI status=completed (check #0)  
[2026-07-29 13:28:58] production.INFO: CheckTranscriptionStatusJob: completed for recording 2763 after 0 checks.  
[2026-07-29 13:28:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2763. {"status":404,"body":"Not found"} 
[2026-07-29 13:28:58] production.DEBUG: ClassifyAndScoreCallJob: recording 2763 marked 'initial' by agent disposition; skipping classifier.  
[2026-07-29 13:29:05] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2763. {"total_score":92,"risk_rating":"acceptable","has_sections":true} 
[2026-07-29 13:29:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 13:29:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:29:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:29:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 13:30:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:30:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:31:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:32:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:32:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 13:33:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:33:01] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 13:33:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:33:03] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 13:33:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:33:04] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 13:33:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:33:05] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 13:33:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:33:05] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 13:33:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:33:06] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 13:33:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:33:07] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 13:34:40] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:34:41] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:34:42] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:34:42] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:34:43] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:34:44] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:34:45] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:37:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 13:38:30] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:38:30] production.INFO: eSign webhook unmatched document {"document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:38:31] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:38:31] production.INFO: eSign webhook unmatched document {"document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:38:32] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:38:32] production.INFO: eSign webhook unmatched document {"document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:38:32] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:38:32] production.INFO: eSign webhook unmatched document {"document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:38:33] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:38:33] production.INFO: eSign webhook unmatched document {"document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:38:34] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:38:34] production.INFO: eSign webhook unmatched document {"document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:38:34] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:38:34] production.INFO: eSign webhook unmatched document {"document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:38:39] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":965,"documents":7,"has_signing_url":true} 
[2026-07-29 13:38:41] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:38:42] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:38:42] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:38:43] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:38:44] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:38:44] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:38:45] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:38:46] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:38:46] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:38:47] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:38:48] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:38:48] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:38:49] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:38:50] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:39:30] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:39:30] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:39:31] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:39:32] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:39:32] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:39:33] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:39:34] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:39:34] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:39:35] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPXGG03CPHYQ0ZR9B75SR44"} 
[2026-07-29 13:39:36] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:39:36] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPXGG1NFB3PBK0WC860A0CB"} 
[2026-07-29 13:39:37] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:39:38] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPXGG21DB4TKF342JKAR9Y7"} 
[2026-07-29 13:39:39] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:39:39] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPXGG3ZNZMKR444EZKJBC31"} 
[2026-07-29 13:39:41] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:39:42] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPXGG6730Y8GB7D09E5F0HY"} 
[2026-07-29 13:39:43] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:39:43] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPXGG7456PGY8Y0A9SWHPCM"} 
[2026-07-29 13:39:44] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:39:47] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPXGG7NPX36T7F4A6AC5P6P"} 
[2026-07-29 13:39:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr Robert Mcfarlane Alexander e-signed 7 documents",
    "client_id": 1219,
    "client_name": "Mr Robert Mcfarlane Alexander",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "8033f5a7-b92e-4b89-9678-768041d030d0",
    "socket": null
}  
[2026-07-29 13:41:27] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:41:28] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:41:29] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:41:29] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:41:30] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:41:31] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:41:31] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:42:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:42:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:42:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:42:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:42:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:42:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:43:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:43:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:43:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:43:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:43:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:44:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 13:45:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:45:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 13:45:41] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:45:42] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:45:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:45:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_38"} 
[2026-07-29 13:45:43] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:45:44] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:45:45] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:45:45] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:45:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:45:47] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:45:47] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPY4AJ26XKN6DVAD6K2FTSJ"} 
[2026-07-29 13:45:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:45:48] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:45:49] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPY4AKTYPQAR96671KSV7D0"} 
[2026-07-29 13:45:50] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:45:50] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPY4AM84J13GATBMZ156S6Y"} 
[2026-07-29 13:45:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:45:51] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:45:52] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPY4AMN4AA3FZ80XQM20C9Y"} 
[2026-07-29 13:45:53] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:45:54] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPY4AQ1A1H088KVM0QS95TE"} 
[2026-07-29 13:45:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:45:55] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:45:55] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPY4AQXWNWBJKDHPY355DXE"} 
[2026-07-29 13:45:56] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:45:57] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPY4ARC9DPD4PQGTVN730F2"} 
[2026-07-29 13:45:59] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Miss Barbara Jan Mcallan e-signed 7 documents",
    "client_id": 1238,
    "client_name": "Miss Barbara Jan Mcallan",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "2e821cab-d372-4afc-8820-e05b70c7301c",
    "socket": null
}  
[2026-07-29 13:46:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:46:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 13:46:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:47:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:47:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:47:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 2764 → AssemblyAI da2294f8-8c94-4d34-8b57-0ceb7cdfb821  
[2026-07-29 13:47:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:47:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:47:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:47:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:47:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:48:18] production.DEBUG: CheckTranscriptionStatusJob: recording 2764 → AssemblyAI status=completed (check #0)  
[2026-07-29 13:48:18] production.INFO: CheckTranscriptionStatusJob: completed for recording 2764 after 0 checks.  
[2026-07-29 13:48:19] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2764. {"status":404,"body":"Not found"} 
[2026-07-29 13:48:19] production.DEBUG: ClassifyAndScoreCallJob: recording 2764 marked 'initial' by agent disposition; skipping classifier.  
[2026-07-29 13:48:37] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2764. {"total_score":91,"risk_rating":"low_risk","has_sections":true} 
[2026-07-29 13:48:39] production.INFO: ClassifyInboundEmailJob: message 13714 classified as 'generic' (high).  
[2026-07-29 13:51:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 13:51:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 13:51:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 13:51:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 13:54:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 13:55:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 13:55:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 13:57:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 14:00:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 14:02:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 14:02:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:02:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 14:02:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:03:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 14:03:04] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 14:03:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 14:03:05] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 14:03:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 14:03:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 14:03:06] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 14:03:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 14:03:06] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 14:03:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 14:03:07] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 14:03:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 14:03:07] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 14:03:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 14:03:08] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 14:03:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAe3630e9530820d6184482949b2104733","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3996"} 
[2026-07-29 14:03:11] production.DEBUG: TwilioController: handleOutbound {"call_id":3996,"CallSid":"CAe3630e9530820d6184482949b2104733","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAe3630e9530820d6184482949b2104733","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3996"}} 
[2026-07-29 14:03:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:04:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:04:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:04:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA6b56186b2fe879e84c0bca8ea76c1a42","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3997"} 
[2026-07-29 14:04:55] production.DEBUG: TwilioController: handleOutbound {"call_id":3997,"CallSid":"CA6b56186b2fe879e84c0bca8ea76c1a42","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA6b56186b2fe879e84c0bca8ea76c1a42","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3997"}} 
[2026-07-29 14:05:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:06:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:06:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:06:17] production.DEBUG: temp/dsar-merged-79d19302-eaf6-44d0-a7e0-56ef33c924ff.pdf  
[2026-07-29 14:06:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:06:22] production.DEBUG: temp/dsar-merged-a988b1d4-463d-4099-9915-79b07190b9d0.pdf  
[2026-07-29 14:06:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:06:38] production.INFO: ExtractMessageAttachmentsJob: attachment 10166 (image001.png) skipped — unsupported type.  
[2026-07-29 14:06:38] production.INFO: ExtractMessageAttachmentsJob: attachment 10167 (image002.png) skipped — unsupported type.  
[2026-07-29 14:06:38] production.INFO: ExtractMessageAttachmentsJob: attachment 10168 (image003.png) skipped — unsupported type.  
[2026-07-29 14:06:40] production.INFO: ClassifyInboundEmailJob: message 13722 classified as 'dsar_response' (high).  
[2026-07-29 14:06:48] production.INFO: FindRelatedDsarJob: message 13722 — dsar_id=1290, confidence=high.  
[2026-07-29 14:06:48] production.INFO: FindRelatedDsarJob: message 13722 linked to DSAR 1290.  
[2026-07-29 14:06:48] production.INFO: FindRelatedDsarJob: saved receiver_reference '100070' for DSAR 1290.  
[2026-07-29 14:06:50] production.INFO: FindRelatedDsarJob: message 13722 response_type=acknowledgement.  
[2026-07-29 14:06:50] production.INFO: FindRelatedDsarJob: message 13722 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=1290).  
[2026-07-29 14:06:50] production.INFO: FindRelatedDsarJob: message 13722 auto-set DSAR 1290 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 14:08:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:09:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:09:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:10:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:10:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:10:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:10:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:10:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:10:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:10:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:11:36] production.INFO: ClassifyInboundEmailJob: message 13725 classified as 'generic' (high).  
[2026-07-29 14:11:54] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13725 (client 1219, 1 handler(s)).  
[2026-07-29 14:12:03] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13687 (client 1219, 1 handler(s)).  
[2026-07-29 14:12:18] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13681 (client 1058, 1 handler(s)).  
[2026-07-29 14:12:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 2765 → AssemblyAI 76bd2bae-8153-41bd-ae54-5cd0b28d96ab  
[2026-07-29 14:12:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 2766 → AssemblyAI 4e4cb11a-819d-4e87-9647-ec57f3eb1723  
[2026-07-29 14:13:20] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13726 (client 837, 1 handler(s)).  
[2026-07-29 14:13:20] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100837",
    "client_id": 837,
    "client_name": "Mr Andrew Wood",
    "message_id": 13726,
    "id": "400e9277-4f02-48d5-83d0-c0a66e39d9db",
    "socket": null
}  
[2026-07-29 14:13:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100837",
    "client_id": 837,
    "client_name": "Mr Andrew Wood",
    "message_id": 13726,
    "id": "5217b562-37ab-4594-bb79-51ae123f2a49",
    "socket": null
}  
[2026-07-29 14:13:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100837",
    "client_id": 837,
    "client_name": "Mr Andrew Wood",
    "message_id": 13726,
    "id": "a63bc43a-90b0-4aa4-99b7-9f887d05bd2f",
    "socket": null
}  
[2026-07-29 14:13:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100837",
    "client_id": 837,
    "client_name": "Mr Andrew Wood",
    "message_id": 13726,
    "id": "36eab1d7-0d73-40f0-ae43-74cc195570f0",
    "socket": null
}  
[2026-07-29 14:13:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100837",
    "client_id": 837,
    "client_name": "Mr Andrew Wood",
    "message_id": 13726,
    "id": "dae06b42-7ba0-4c86-aeac-9d768d4e1116",
    "socket": null
}  
[2026-07-29 14:13:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100837",
    "client_id": 837,
    "client_name": "Mr Andrew Wood",
    "message_id": 13726,
    "id": "7f093fdb-0745-44ad-88d5-d4b09dd8c6d3",
    "socket": null
}  
[2026-07-29 14:13:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100837",
    "client_id": 837,
    "client_name": "Mr Andrew Wood",
    "message_id": 13726,
    "id": "b2b48571-9123-4194-a785-d2951842ff38",
    "socket": null
}  
[2026-07-29 14:13:23] production.INFO: ClassifyInboundEmailJob: message 13726 classified as 'dsar_response' (high).  
[2026-07-29 14:13:29] production.INFO: FindRelatedDsarJob: message 13726 — dsar_id=, confidence=medium.  
[2026-07-29 14:13:31] production.INFO: FindRelatedDsarJob: message 13726 response_type=acknowledgement.  
[2026-07-29 14:13:31] production.INFO: FindRelatedDsarJob: message 13726 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-07-29 14:13:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:13:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:13:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:13:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:13:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:13:56] production.DEBUG: CheckTranscriptionStatusJob: recording 2765 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:13:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 2765 after 0 checks.  
[2026-07-29 14:13:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2765. {"status":404,"body":"Not found"} 
[2026-07-29 14:13:57] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 2765.  
[2026-07-29 14:14:01] production.DEBUG: CheckTranscriptionStatusJob: recording 2766 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:14:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 2766 after 0 checks.  
[2026-07-29 14:14:01] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2766. {"status":404,"body":"Not found"} 
[2026-07-29 14:14:02] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2766  
[2026-07-29 14:14:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:14:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:15:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 14:15:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:16:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:16:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAfd1680efb30e66a06782d862fcc7b335","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3998"} 
[2026-07-29 14:16:15] production.DEBUG: TwilioController: handleOutbound {"call_id":3998,"CallSid":"CAfd1680efb30e66a06782d862fcc7b335","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAfd1680efb30e66a06782d862fcc7b335","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3998"}} 
[2026-07-29 14:16:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA95a44538cb087775bd8c3cf265f32bc4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3999"} 
[2026-07-29 14:16:34] production.DEBUG: TwilioController: handleOutbound {"call_id":3999,"CallSid":"CA95a44538cb087775bd8c3cf265f32bc4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA95a44538cb087775bd8c3cf265f32bc4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"3999"}} 
[2026-07-29 14:16:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:16:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 14:16:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:17:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 2767 → AssemblyAI 0c6c8fa3-8599-4ed8-8737-fd49ee51f6ac  
[2026-07-29 14:17:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA75b1396cad7b0a6d4d5bdab71824eac8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4000"} 
[2026-07-29 14:17:50] production.DEBUG: TwilioController: handleOutbound {"call_id":4000,"CallSid":"CA75b1396cad7b0a6d4d5bdab71824eac8","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA75b1396cad7b0a6d4d5bdab71824eac8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4000"}} 
[2026-07-29 14:18:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 2768 → AssemblyAI d05b2568-9151-45c3-a370-a076cb31b641  
[2026-07-29 14:18:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA38d6b7613c3d0a34d5945d9efe54d257","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4001"} 
[2026-07-29 14:18:31] production.DEBUG: TwilioController: handleOutbound {"call_id":4001,"CallSid":"CA38d6b7613c3d0a34d5945d9efe54d257","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA38d6b7613c3d0a34d5945d9efe54d257","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4001"}} 
[2026-07-29 14:18:35] production.DEBUG: CheckTranscriptionStatusJob: recording 2767 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:18:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 2767 after 0 checks.  
[2026-07-29 14:18:36] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2767. {"status":404,"body":"Not found"} 
[2026-07-29 14:18:37] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2767  
[2026-07-29 14:19:29] production.DEBUG: CheckTranscriptionStatusJob: recording 2768 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:19:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 2768 after 0 checks.  
[2026-07-29 14:19:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2768. {"status":404,"body":"Not found"} 
[2026-07-29 14:19:30] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2768  
[2026-07-29 14:20:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:20:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 2769 → AssemblyAI 83b40574-c212-479f-8851-769e72757162  
[2026-07-29 14:20:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6f25bcce111cf08f83549172ef8ae5e3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4002"} 
[2026-07-29 14:20:46] production.DEBUG: TwilioController: handleOutbound {"call_id":4002,"CallSid":"CA6f25bcce111cf08f83549172ef8ae5e3","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6f25bcce111cf08f83549172ef8ae5e3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4002"}} 
[2026-07-29 14:20:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:21:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA9c1e93e8c004d291d199d838c051865d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4003"} 
[2026-07-29 14:21:02] production.DEBUG: TwilioController: handleOutbound {"call_id":4003,"CallSid":"CA9c1e93e8c004d291d199d838c051865d","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA9c1e93e8c004d291d199d838c051865d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4003"}} 
[2026-07-29 14:21:09] production.DEBUG: CheckTranscriptionStatusJob: recording 2769 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:21:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 2769 after 0 checks.  
[2026-07-29 14:21:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2769. {"status":404,"body":"Not found"} 
[2026-07-29 14:21:10] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2769  
[2026-07-29 14:21:32] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13714 (client 1238, 1 handler(s)).  
[2026-07-29 14:21:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 2770 → AssemblyAI 20363ddd-b50f-4b68-8c65-2d6dcabd6414  
[2026-07-29 14:21:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc3baa6bf401e009cb5a01d217f93f0ad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4004"} 
[2026-07-29 14:21:46] production.DEBUG: TwilioController: handleOutbound {"call_id":4004,"CallSid":"CAc3baa6bf401e009cb5a01d217f93f0ad","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc3baa6bf401e009cb5a01d217f93f0ad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4004"}} 
[2026-07-29 14:22:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 2771 → AssemblyAI 5de5932e-e436-44ed-9419-a203ffab3be0  
[2026-07-29 14:22:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:22:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:22:34] production.DEBUG: CheckTranscriptionStatusJob: recording 2770 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:22:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 2770 after 0 checks.  
[2026-07-29 14:22:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2770. {"status":404,"body":"Not found"} 
[2026-07-29 14:22:37] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2770  
[2026-07-29 14:22:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 14:23:05] production.DEBUG: CheckTranscriptionStatusJob: recording 2771 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:23:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 2771 after 0 checks.  
[2026-07-29 14:23:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2771. {"status":404,"body":"Not found"} 
[2026-07-29 14:23:08] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2771  
[2026-07-29 14:23:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:23:14] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAad5513f5da0bdae7aaa9aa6e1586eee7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4005"} 
[2026-07-29 14:23:14] production.DEBUG: TwilioController: handleOutbound {"call_id":4005,"CallSid":"CAad5513f5da0bdae7aaa9aa6e1586eee7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAad5513f5da0bdae7aaa9aa6e1586eee7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4005"}} 
[2026-07-29 14:23:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 2772 → AssemblyAI 7daea796-35e4-4267-8328-d7ffc9dc3e17  
[2026-07-29 14:23:59] production.INFO: AutoTranscribeRecordingJob: submitted recording 2773 → AssemblyAI 964f5698-f44e-4700-b0ee-0d24608cc184  
[2026-07-29 14:24:39] production.DEBUG: CheckTranscriptionStatusJob: recording 2772 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:24:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 2772 after 0 checks.  
[2026-07-29 14:24:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2772. {"status":404,"body":"Not found"} 
[2026-07-29 14:24:41] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2772  
[2026-07-29 14:25:00] production.DEBUG: CheckTranscriptionStatusJob: recording 2773 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:25:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 2773 after 0 checks.  
[2026-07-29 14:25:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2773. {"status":404,"body":"Not found"} 
[2026-07-29 14:25:01] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2773  
[2026-07-29 14:25:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:25:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:25:46] production.INFO: ExtractMessageAttachmentsJob: attachment 10174 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 14:25:49] production.INFO: ClassifyInboundEmailJob: message 13727 classified as 'dsar_response' (high).  
[2026-07-29 14:25:55] production.INFO: FindRelatedDsarJob: message 13727 — dsar_id=, confidence=low.  
[2026-07-29 14:25:55] production.INFO: FindRelatedDsarJob: message 13727 — extracted reference 'GGCL029290' but no DSAR matched.  
[2026-07-29 14:25:58] production.INFO: FindRelatedDsarJob: message 13727 response_type=portal_response.  
[2026-07-29 14:25:58] production.INFO: FindRelatedDsarJob: message 13727 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-07-29 14:26:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:26:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 14:26:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:26:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 14:27:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:27:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc490fecf0f83cbaa1e077321c5e25a50","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4006"} 
[2026-07-29 14:27:19] production.DEBUG: TwilioController: handleOutbound {"call_id":4006,"CallSid":"CAc490fecf0f83cbaa1e077321c5e25a50","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc490fecf0f83cbaa1e077321c5e25a50","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4006"}} 
[2026-07-29 14:27:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:27:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:28:22] production.INFO: ExtractMessageAttachmentsJob: attachment 10175 (~WRD0004.jpg) skipped — unsupported type.  
[2026-07-29 14:28:22] production.INFO: ExtractMessageAttachmentsJob: attachment 10176 (image001.png) skipped — unsupported type.  
[2026-07-29 14:28:22] production.INFO: ExtractMessageAttachmentsJob: attachment 10177 (image002.png) skipped — unsupported type.  
[2026-07-29 14:28:24] production.INFO: ClassifyInboundEmailJob: message 13728 classified as 'dsar_response' (high).  
[2026-07-29 14:28:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:28:35] production.INFO: FindRelatedDsarJob: message 13728 — dsar_id=, confidence=low.  
[2026-07-29 14:28:37] production.INFO: FindRelatedDsarJob: message 13728 response_type=delay_notice.  
[2026-07-29 14:28:37] production.INFO: FindRelatedDsarJob: message 13728 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none).  
[2026-07-29 14:28:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:28:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 14:29:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:29:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:29:54] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf6834748359ae382c89e985b0f255464","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4007"} 
[2026-07-29 14:29:54] production.DEBUG: TwilioController: handleOutbound {"call_id":4007,"CallSid":"CAf6834748359ae382c89e985b0f255464","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf6834748359ae382c89e985b0f255464","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4007"}} 
[2026-07-29 14:30:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:31:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:31:34] production.DEBUG: temp/dsar-merged-f443ff49-1851-44cb-9f7d-254b2a73f3ab.pdf  
[2026-07-29 14:31:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:32:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:32:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:32:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:32:26] production.INFO: ClassifyInboundEmailJob: message 13731 classified as 'generic' (high).  
[2026-07-29 14:32:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:32:36] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc83714ace2994caf8206378ffbde94cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4008"} 
[2026-07-29 14:32:36] production.DEBUG: TwilioController: handleOutbound {"call_id":4008,"CallSid":"CAc83714ace2994caf8206378ffbde94cf","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc83714ace2994caf8206378ffbde94cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4008"}} 
[2026-07-29 14:32:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 14:33:09] production.INFO: AutoTranscribeRecordingJob: submitted recording 2774 → AssemblyAI 17db005b-211d-4c68-b3c7-fddb1711f549  
[2026-07-29 14:33:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 14:33:36] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA23420f6be38cc8dab2d0e86c558493aa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4009"} 
[2026-07-29 14:33:36] production.DEBUG: TwilioController: handleOutbound {"call_id":4009,"CallSid":"CA23420f6be38cc8dab2d0e86c558493aa","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA23420f6be38cc8dab2d0e86c558493aa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4009"}} 
[2026-07-29 14:34:10] production.DEBUG: CheckTranscriptionStatusJob: recording 2774 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:34:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 2774 after 0 checks.  
[2026-07-29 14:34:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2774. {"status":404,"body":"Not found"} 
[2026-07-29 14:34:10] production.INFO: ClassifyAndScoreCallJob: skipping recording 2774 — too short to classify (duration=6s, words=16).  
[2026-07-29 14:34:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 14:34:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 14:34:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:35:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:35:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA340f8ea101c2dd376a6e440d2569026a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4010"} 
[2026-07-29 14:35:16] production.DEBUG: TwilioController: handleOutbound {"call_id":4010,"CallSid":"CA340f8ea101c2dd376a6e440d2569026a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA340f8ea101c2dd376a6e440d2569026a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4010"}} 
[2026-07-29 14:35:52] production.INFO: AutoTranscribeRecordingJob: submitted recording 2775 → AssemblyAI a1bfe19e-d9fc-45cc-83b0-d356d59bda8f  
[2026-07-29 14:35:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:36:53] production.DEBUG: CheckTranscriptionStatusJob: recording 2775 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:36:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 2775 after 0 checks.  
[2026-07-29 14:36:53] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2775. {"status":404,"body":"Not found"} 
[2026-07-29 14:36:53] production.INFO: ClassifyAndScoreCallJob: skipping recording 2775 — too short to classify (duration=26s, words=78).  
[2026-07-29 14:38:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 14:39:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:39:55] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA47345a3eafa2ca6096e3614cd759fe16","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0NzM0NWEzZWFmYTJjYTYwOTZlMzYxNGNkNzU5ZmUxNiIsImZyb20iOiIrNDQ3NDg3NjI0MDM4IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMzMjM5NCJ9.zniAqljtzbD7NeaSg2rKysY8g0UzH8MQ9STO6KqaDz7oJAkD8PrVRJ5czGzd3bNh4XjQJz2fZqQoR1Wm3Gu8PQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447487624038","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447487624038","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 14:39:59] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA47345a3eafa2ca6096e3614cd759fe16","DialCallSid":"CAbf7f168d19a43f4976b0e9af3878b433","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 14:39:59] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA2f5e42a01f4e08e9ebe29cc1196bec35","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyZjVlNDJhMDFmNGUwOGU5ZWJlMjljYzExOTZiZWMzNSIsImZyb20iOiIrNDQ3NDg3NjI0MDM4IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMzMjM5OCJ9.Y_0X9hqblMvJhe0ZHaUPtdtm6vVj0UIjgX0P0_pylf5Tm6gE4MMDQ7K9-LgD-1pkQe4pJ2rC5lfESWzis7c4Zg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447487624038","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447487624038","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 14:40:02] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA2f5e42a01f4e08e9ebe29cc1196bec35","DialCallSid":"CA25eb70aaa6b7ac58dbf6c3c67b0a0572","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 14:40:23] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc89d5d9b5057cb74627725ea129092b6","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjODlkNWQ5YjUwNTdjYjc0NjI3NzI1ZWExMjkwOTJiNiIsImZyb20iOiIrNDQ3MzYyOTkyNDM2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMzMjQyMiJ9.pX1tgLPcpGIDSiBbItqyi0RQhgJAywd0nyPFbK-qpM0SDi1IcBjXGKlSm8rupBCPsjVNNIbyohMI1i_O5BHsSA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447362992436","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447362992436","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 14:40:46] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAc89d5d9b5057cb74627725ea129092b6","DialCallSid":"CAb51483939f414dd95439de9aa2cdd06c","DialCallStatus":"completed","DialCallDuration":"11"} 
[2026-07-29 14:40:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 2776 → AssemblyAI 3c6e4347-221e-450f-86af-e0a9ea489ef3  
[2026-07-29 14:40:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:41:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:41:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:41:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:41:19] production.DEBUG: temp/dsar-merged-795705eb-d5f9-47a2-9588-55edad05b6bd.pdf  
[2026-07-29 14:41:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:41:23] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA9c08d87c78771793e1c257a81f4c82c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4014"} 
[2026-07-29 14:41:23] production.DEBUG: TwilioController: handleOutbound {"call_id":4014,"CallSid":"CA9c08d87c78771793e1c257a81f4c82c0","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA9c08d87c78771793e1c257a81f4c82c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4014"}} 
[2026-07-29 14:41:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:41:54] production.DEBUG: CheckTranscriptionStatusJob: recording 2776 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:41:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 2776 after 0 checks.  
[2026-07-29 14:41:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2776. {"status":404,"body":"Not found"} 
[2026-07-29 14:41:54] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2776.  
[2026-07-29 14:42:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:42:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAe5407f5bd205d7c5faa8c8209de5a6ab","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4015"} 
[2026-07-29 14:42:43] production.DEBUG: TwilioController: handleOutbound {"call_id":4015,"CallSid":"CAe5407f5bd205d7c5faa8c8209de5a6ab","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAe5407f5bd205d7c5faa8c8209de5a6ab","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4015"}} 
[2026-07-29 14:42:46] production.DEBUG: temp/dsar-merged-744e5e0c-9e94-438c-9cae-126f8bfd97c2.pdf  
[2026-07-29 14:42:49] production.DEBUG: temp/dsar-merged-d5b81065-4e04-49ef-8e79-aa5368d7970f.pdf  
[2026-07-29 14:42:51] production.DEBUG: temp/dsar-merged-b9b0d1be-12fe-445c-8ec6-922989856928.pdf  
[2026-07-29 14:42:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 14:43:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 2777 → AssemblyAI 0a380443-431d-482a-8c56-05d447d7e498  
[2026-07-29 14:43:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 2778 → AssemblyAI 5dcc6575-cdb6-417d-b26a-e80973962a71  
[2026-07-29 14:44:05] production.INFO: ClassifyInboundEmailJob: message 13735 classified as 'generic' (high).  
[2026-07-29 14:44:53] production.DEBUG: CheckTranscriptionStatusJob: recording 2777 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:44:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 2777 after 0 checks.  
[2026-07-29 14:44:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2777. {"status":404,"body":"Not found"} 
[2026-07-29 14:44:55] production.DEBUG: CheckTranscriptionStatusJob: recording 2778 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:44:55] production.INFO: CheckTranscriptionStatusJob: completed for recording 2778 after 0 checks.  
[2026-07-29 14:44:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2778. {"status":404,"body":"Not found"} 
[2026-07-29 14:44:57] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2777  
[2026-07-29 14:44:58] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2778  
[2026-07-29 14:45:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_38"} 
[2026-07-29 14:47:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 14:51:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:52:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:53:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:53:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 14:53:08] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA329448ec266af7f57961f25d2817f909","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzMjk0NDhlYzI2NmFmN2Y1Nzk2MWYyNWQyODE3ZjkwOSIsImZyb20iOiIrNDQ3NDQ2NzcwMjk1IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTMzMzE4NyJ9.nJM9uyoXanz2vG9ah9qM7IoLJstt-S6IQwhDzsZNZEK_5cg_v-5coaIje6huqqMXVfjXQfaCOoI9fzwLqtZCrA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447446770295","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447446770295","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 14:53:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 14:53:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA7f7a471b8ba867095f223c9684853916","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4017"} 
[2026-07-29 14:53:55] production.DEBUG: TwilioController: handleOutbound {"call_id":4017,"CallSid":"CA7f7a471b8ba867095f223c9684853916","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA7f7a471b8ba867095f223c9684853916","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4017"}} 
[2026-07-29 14:54:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 2779 → AssemblyAI 30656a2c-af9c-4f97-867c-11c9405408b7  
[2026-07-29 14:54:58] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc1c0910db0740ba1be55ca3d770d9ad8","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjMWMwOTEwZGIwNzQwYmExYmU1NWNhM2Q3NzBkOWFkOCIsImZyb20iOiIrNDQzMDA3OTA2Mjc3IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTMzMzI5OCJ9.LHyi4T0a_UWxiFejlAMx8Rc6D3PSYg07aDeAzJNsmFp8Jf47zsgFYjR3HJTf44YvzngJupzc6dqtBs53CvM77w%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+443007906277","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+443007906277","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 14:55:14] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA329448ec266af7f57961f25d2817f909","DialCallSid":"CA620e32481a0b2340f9fd322119bf6c09","DialCallStatus":"completed","DialCallDuration":"110"} 
[2026-07-29 14:55:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 2780 → AssemblyAI 07ebbb80-c0ae-4996-8c32-303ded00c15b  
[2026-07-29 14:55:32] production.DEBUG: Twilio Request {"Called":"+441618880834","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE44d3851e9c017f5848ec5b253a74bbe5","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc1c0910db0740ba1be55ca3d770d9ad8","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"RE44d3851e9c017f5848ec5b253a74bbe5","From":"+443007906277","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+443007906277","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"19"} 
[2026-07-29 14:55:32] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+443007906277","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAc1c0910db0740ba1be55ca3d770d9ad8' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CAc1c0910db0740ba1be55ca3d770d9ad8, +443007906277, +441618880834, client, general_intake, ?, +443007906277, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE44d3851e9c017f5848ec5b253a74bbe5\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAc1c0910db0740ba1be55ca3d770d9ad8\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE44d3851e9c017f5848ec5b253a74bbe5\",\"From\":\"+443007906277\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+443007906277\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"19\"}}, 4019, 2026-07-29 14:55:32, 2026-07-29 14:55:32))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAc1c0910db0740ba1be55ca3d770d9ad8' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CAc1c0910db0740ba1be55ca3d770d9ad8, +443007906277, +441618880834, client, general_intake, ?, +443007906277, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE44d3851e9c017f5848ec5b253a74bbe5\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAc1c0910db0740ba1be55ca3d770d9ad8\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE44d3851e9c017f5848ec5b253a74bbe5\",\"From\":\"+443007906277\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+443007906277\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"19\"}}, 4019, 2026-07-29 14:55:32, 2026-07-29 14:55:32)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(56): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():29}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(29): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+443007906277', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+443007906277', '+441618880834', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAc1c0910db0740ba1be55ca3d770d9ad8' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(56): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():29}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(29): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+443007906277', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+443007906277', '+441618880834', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-07-29 14:55:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 2781 → AssemblyAI 4d907d29-df1d-4dc9-9072-b06a7c640c0c  
[2026-07-29 14:55:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:55:45] production.DEBUG: CheckTranscriptionStatusJob: recording 2779 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:55:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 2779 after 0 checks.  
[2026-07-29 14:55:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2779. {"status":404,"body":"Not found"} 
[2026-07-29 14:55:48] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2779  
[2026-07-29 14:56:29] production.DEBUG: CheckTranscriptionStatusJob: recording 2780 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:56:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 2780 after 0 checks.  
[2026-07-29 14:56:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2780. {"status":404,"body":"Not found"} 
[2026-07-29 14:56:29] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2780.  
[2026-07-29 14:56:39] production.DEBUG: CheckTranscriptionStatusJob: recording 2781 → AssemblyAI status=completed (check #0)  
[2026-07-29 14:56:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 2781 after 0 checks.  
[2026-07-29 14:56:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2781. {"status":404,"body":"Not found"} 
[2026-07-29 14:56:40] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2781.  
[2026-07-29 14:56:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 14:56:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:57:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 14:58:45] production.INFO: ClassifyInboundEmailJob: message 13739 classified as 'generic' (high).  
[2026-07-29 14:59:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 14:59:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:59:43] production.DEBUG: temp/dsar-merged-fdbd62f5-5db4-4c35-96f7-e67f4e01c9da.pdf  
[2026-07-29 14:59:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 14:59:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:00:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:00:12] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13739 (client 1073, 1 handler(s)).  
[2026-07-29 15:02:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 15:02:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:04:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:04:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:04:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:05:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:05:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:05:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:05:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:06:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:06:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:07:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 15:07:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 2782 → AssemblyAI e575ad21-22bd-48ca-be7a-c6030a1f4166  
[2026-07-29 15:08:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 15:08:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 15:08:53] production.DEBUG: CheckTranscriptionStatusJob: recording 2782 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:08:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 2782 after 0 checks.  
[2026-07-29 15:08:53] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2782. {"status":404,"body":"Not found"} 
[2026-07-29 15:08:53] production.DEBUG: ClassifyAndScoreCallJob: recording 2782 marked 'initial' by agent disposition; skipping classifier.  
[2026-07-29 15:09:07] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2782. {"total_score":95,"risk_rating":"low_risk","has_sections":true} 
[2026-07-29 15:09:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:12:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc292a1da32519c626a7ad39afdbe498d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4020"} 
[2026-07-29 15:12:20] production.DEBUG: TwilioController: handleOutbound {"call_id":4020,"CallSid":"CAc292a1da32519c626a7ad39afdbe498d","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc292a1da32519c626a7ad39afdbe498d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4020"}} 
[2026-07-29 15:12:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:12:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:12:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:13:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 2783 → AssemblyAI 4174b85c-c672-4a82-b265-1a94d0ecea92  
[2026-07-29 15:13:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 15:14:09] production.DEBUG: CheckTranscriptionStatusJob: recording 2783 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:14:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 2783 after 0 checks.  
[2026-07-29 15:14:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2783. {"status":404,"body":"Not found"} 
[2026-07-29 15:14:11] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2783  
[2026-07-29 15:14:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:14:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:15:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:15:36] production.INFO: ExtractMessageAttachmentsJob: attachment 10193 (EPR1.pdf) is password protected.  
[2026-07-29 15:15:39] production.INFO: ClassifyInboundEmailJob: message 13744 classified as 'dsar_response' (high).  
[2026-07-29 15:15:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:15:51] production.INFO: FindRelatedDsarJob: message 13744 — dsar_id=, confidence=medium.  
[2026-07-29 15:15:51] production.INFO: FindRelatedDsarJob: message 13744 — extracted reference 'RFI/2026/2005' but no DSAR matched.  
[2026-07-29 15:15:53] production.INFO: FindRelatedDsarJob: message 13744 response_type=data_provided.  
[2026-07-29 15:15:53] production.INFO: FindRelatedDsarJob: message 13744 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-07-29 15:16:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:16:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 15:16:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 15:16:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 15:18:42] production.INFO: ExtractMessageAttachmentsJob: attachment 10194 (EPR2.pdf) is password protected.  
[2026-07-29 15:18:45] production.INFO: ClassifyInboundEmailJob: message 13746 classified as 'dsar_response' (high).  
[2026-07-29 15:18:52] production.INFO: FindRelatedDsarJob: message 13746 — dsar_id=2098, confidence=high.  
[2026-07-29 15:18:52] production.INFO: FindRelatedDsarJob: message 13746 linked to DSAR 2098.  
[2026-07-29 15:18:52] production.INFO: FindRelatedDsarJob: saved receiver_reference 'RFI/2026/2005' for DSAR 2098.  
[2026-07-29 15:18:54] production.INFO: FindRelatedDsarJob: message 13746 response_type=data_provided.  
[2026-07-29 15:18:54] production.INFO: FindRelatedDsarJob: message 13746 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=2098).  
[2026-07-29 15:18:54] production.INFO: FindRelatedDsarJob: message 13746 auto-set DSAR 2098 status → completed (response_type=data_provided).  
[2026-07-29 15:19:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7f9f93778c067741c3a628dc67913473","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4021"} 
[2026-07-29 15:19:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4021,"CallSid":"CA7f9f93778c067741c3a628dc67913473","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7f9f93778c067741c3a628dc67913473","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4021"}} 
[2026-07-29 15:19:48] production.INFO: ExtractMessageAttachmentsJob: attachment 10195 (EPR3.pdf) is password protected.  
[2026-07-29 15:19:50] production.INFO: ClassifyInboundEmailJob: message 13747 classified as 'dsar_response' (high).  
[2026-07-29 15:19:54] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAac8e47709d2c4cee863e255b79b37d8d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4022"} 
[2026-07-29 15:19:55] production.DEBUG: TwilioController: handleOutbound {"call_id":4022,"CallSid":"CAac8e47709d2c4cee863e255b79b37d8d","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAac8e47709d2c4cee863e255b79b37d8d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4022"}} 
[2026-07-29 15:19:57] production.INFO: FindRelatedDsarJob: message 13747 — dsar_id=2093, confidence=high.  
[2026-07-29 15:19:57] production.INFO: FindRelatedDsarJob: message 13747 linked to DSAR 2093.  
[2026-07-29 15:19:57] production.INFO: FindRelatedDsarJob: saved receiver_reference 'RFI/2026/2005' for DSAR 2093.  
[2026-07-29 15:20:00] production.INFO: FindRelatedDsarJob: message 13747 response_type=data_provided.  
[2026-07-29 15:20:00] production.INFO: FindRelatedDsarJob: message 13747 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=2093).  
[2026-07-29 15:20:00] production.INFO: FindRelatedDsarJob: message 13747 auto-set DSAR 2093 status → completed (response_type=data_provided).  
[2026-07-29 15:20:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbfda9b514e929236e5d78c8cde84f059","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4023"} 
[2026-07-29 15:20:46] production.DEBUG: TwilioController: handleOutbound {"call_id":4023,"CallSid":"CAbfda9b514e929236e5d78c8cde84f059","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbfda9b514e929236e5d78c8cde84f059","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4023"}} 
[2026-07-29 15:21:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 2784 → AssemblyAI b86a5136-1e94-4ff2-a385-6148efbf8cc5  
[2026-07-29 15:21:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 2785 → AssemblyAI 57f072c6-418c-43bf-ab4c-27e280b3d114  
[2026-07-29 15:22:26] production.DEBUG: CheckTranscriptionStatusJob: recording 2784 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:22:26] production.INFO: CheckTranscriptionStatusJob: completed for recording 2784 after 0 checks.  
[2026-07-29 15:22:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2784. {"status":404,"body":"Not found"} 
[2026-07-29 15:22:27] production.INFO: ClassifyAndScoreCallJob: skipping recording 2784 — too short to classify (duration=27s, words=56).  
[2026-07-29 15:22:43] production.DEBUG: CheckTranscriptionStatusJob: recording 2785 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:22:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 2785 after 0 checks.  
[2026-07-29 15:22:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2785. {"status":404,"body":"Not found"} 
[2026-07-29 15:22:44] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2785  
[2026-07-29 15:22:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA752b35cf10770e5ee3bb0e33eb8ea0b7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4024"} 
[2026-07-29 15:22:45] production.DEBUG: TwilioController: handleOutbound {"call_id":4024,"CallSid":"CA752b35cf10770e5ee3bb0e33eb8ea0b7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA752b35cf10770e5ee3bb0e33eb8ea0b7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4024"}} 
[2026-07-29 15:23:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:23:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA245f0924d2b06d9c4139ba615aa08bea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4025"} 
[2026-07-29 15:23:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4025,"CallSid":"CA245f0924d2b06d9c4139ba615aa08bea","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA245f0924d2b06d9c4139ba615aa08bea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4025"}} 
[2026-07-29 15:23:20] production.INFO: ExtractMessageAttachmentsJob: attachment 10196 (EPR5.pdf) is password protected.  
[2026-07-29 15:23:23] production.INFO: ClassifyInboundEmailJob: message 13755 classified as 'dsar_response' (high).  
[2026-07-29 15:23:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:23:35] production.INFO: FindRelatedDsarJob: message 13755 — dsar_id=, confidence=low.  
[2026-07-29 15:23:35] production.INFO: FindRelatedDsarJob: message 13755 — extracted reference 'RFI/2026/2005' but no DSAR matched.  
[2026-07-29 15:23:37] production.INFO: FindRelatedDsarJob: message 13755 response_type=data_provided.  
[2026-07-29 15:23:37] production.INFO: FindRelatedDsarJob: message 13755 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-07-29 15:23:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 2786 → AssemblyAI 6b9e340b-4902-40a7-aea1-79568f9343bc  
[2026-07-29 15:23:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:24:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:24:12] production.INFO: AutoTranscribeRecordingJob: submitted recording 2787 → AssemblyAI b27ea2f6-8512-47d1-a63b-0d7c104f47fd  
[2026-07-29 15:24:24] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA9ad9876fcdc0df7cd633568a25c4fabc","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5YWQ5ODc2ZmNkYzBkZjdjZDYzMzU2OGEyNWM0ZmFiYyIsImZyb20iOiIrNDQzMzMzNDQzNDAwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMzNTA2NCJ9.T_4Dsu29dcSTaaLHDswqGygF__xRNMuEU7ZzZEUCNxzbu2JNHDYcO437-t-rkt0q7LpOJd16m1oewTSYvJecwQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+443333443400","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+443333443400","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 15:24:40] production.DEBUG: CheckTranscriptionStatusJob: recording 2786 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:24:40] production.INFO: CheckTranscriptionStatusJob: completed for recording 2786 after 0 checks.  
[2026-07-29 15:24:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2786. {"status":404,"body":"Not found"} 
[2026-07-29 15:24:41] production.INFO: ClassifyAndScoreCallJob: skipping recording 2786 — too short to classify (duration=29s, words=97).  
[2026-07-29 15:24:47] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAfe0e1671fb4eae3420e770ee4c19b696","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FmZTBlMTY3MWZiNGVhZTM0MjBlNzcwZWU0YzE5YjY5NiIsImZyb20iOiIrNDQzMzMzNDQzNDAwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMzNTA4NiJ9.q2qqEByfQKmYUa5CrWXAmYkBE10OG_N3rhk6Z0VXFxrHoU7iZFjcXWtiKRn9hGy1mVbGzetM88GuRXPtvBVtGw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+443333443400","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+443333443400","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 15:24:50] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9ad9876fcdc0df7cd633568a25c4fabc","DialCallSid":"CAa081e0afc94db06acc8fecc5d90acfd2","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 15:25:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA9070e9755253b806cb8d902f1544158f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4028"} 
[2026-07-29 15:25:06] production.DEBUG: TwilioController: handleOutbound {"call_id":4028,"CallSid":"CA9070e9755253b806cb8d902f1544158f","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA9070e9755253b806cb8d902f1544158f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4028"}} 
[2026-07-29 15:25:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:25:13] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAfe0e1671fb4eae3420e770ee4c19b696","DialCallSid":"CAa671043591f4ce8ea56d15ef0eb64e56","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 15:25:14] production.DEBUG: CheckTranscriptionStatusJob: recording 2787 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:25:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 2787 after 0 checks.  
[2026-07-29 15:25:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2787. {"status":404,"body":"Not found"} 
[2026-07-29 15:25:15] production.INFO: ClassifyAndScoreCallJob: skipping recording 2787 — too short to classify (duration=26s, words=76).  
[2026-07-29 15:25:17] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9ad9876fcdc0df7cd633568a25c4fabc","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-07-29 15:25:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 15:25:22] production.INFO: AutoTranscribeRecordingJob: submitted recording 2788 → AssemblyAI cda71b6a-3c9e-48b2-89ba-b879bbe15dfc  
[2026-07-29 15:25:36] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9ad9876fcdc0df7cd633568a25c4fabc","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-07-29 15:25:40] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAfe0e1671fb4eae3420e770ee4c19b696","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-07-29 15:25:42] production.INFO: AutoTranscribeRecordingJob: submitted recording 2789 → AssemblyAI 0158fa15-89b6-4def-ba5e-8efb11d9335f  
[2026-07-29 15:25:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 2790 → AssemblyAI 0cda3374-1efb-4438-aacb-fa69b364f7a6  
[2026-07-29 15:25:47] production.INFO: ExtractMessageAttachmentsJob: attachment 10197 (EPR6.pdf) is password protected.  
[2026-07-29 15:25:49] production.INFO: ClassifyInboundEmailJob: message 13758 classified as 'dsar_response' (high).  
[2026-07-29 15:25:59] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAfe0e1671fb4eae3420e770ee4c19b696","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-07-29 15:26:00] production.INFO: FindRelatedDsarJob: message 13758 — dsar_id=2094, confidence=medium.  
[2026-07-29 15:26:00] production.INFO: FindRelatedDsarJob: message 13758 linked to DSAR 2094.  
[2026-07-29 15:26:00] production.INFO: FindRelatedDsarJob: saved receiver_reference 'RFI/2026/2005' for DSAR 2094.  
[2026-07-29 15:26:01] production.DEBUG: temp/dsar-merged-bd3f5586-e73b-4d4d-b70e-355173dc0692.pdf  
[2026-07-29 15:26:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:26:02] production.INFO: FindRelatedDsarJob: message 13758 response_type=data_provided.  
[2026-07-29 15:26:02] production.INFO: FindRelatedDsarJob: message 13758 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=2094).  
[2026-07-29 15:26:02] production.INFO: FindRelatedDsarJob: message 13758 auto-set DSAR 2094 status → completed (response_type=data_provided).  
[2026-07-29 15:26:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 2791 → AssemblyAI 2c1f9cd3-e4ca-40f7-8d5d-7fff73b2a8a0  
[2026-07-29 15:26:06] production.DEBUG: temp/dsar-merged-8c072831-88f4-44eb-aa32-ad7d9e8a320a.pdf  
[2026-07-29 15:26:10] production.DEBUG: temp/dsar-merged-d1c29da7-26ce-47b7-8720-f161379e3875.pdf  
[2026-07-29 15:26:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:26:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 15:26:23] production.DEBUG: CheckTranscriptionStatusJob: recording 2788 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:26:23] production.INFO: CheckTranscriptionStatusJob: completed for recording 2788 after 0 checks.  
[2026-07-29 15:26:23] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2788. {"status":404,"body":"Not found"} 
[2026-07-29 15:26:24] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2788.  
[2026-07-29 15:26:42] production.DEBUG: CheckTranscriptionStatusJob: recording 2789 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:26:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 2789 after 0 checks.  
[2026-07-29 15:26:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2789. {"status":404,"body":"Not found"} 
[2026-07-29 15:26:43] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2789.  
[2026-07-29 15:26:46] production.DEBUG: CheckTranscriptionStatusJob: recording 2790 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:26:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 2790 after 0 checks.  
[2026-07-29 15:26:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2790. {"status":404,"body":"Not found"} 
[2026-07-29 15:26:47] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2790.  
[2026-07-29 15:27:06] production.DEBUG: CheckTranscriptionStatusJob: recording 2791 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:27:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 2791 after 0 checks.  
[2026-07-29 15:27:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2791. {"status":404,"body":"Not found"} 
[2026-07-29 15:27:06] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2791.  
[2026-07-29 15:27:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbc224b93cc293d8459c55a6f3bf37d7c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4029"} 
[2026-07-29 15:27:30] production.DEBUG: TwilioController: handleOutbound {"call_id":4029,"CallSid":"CAbc224b93cc293d8459c55a6f3bf37d7c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbc224b93cc293d8459c55a6f3bf37d7c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4029"}} 
[2026-07-29 15:27:30] production.INFO: ClassifyInboundEmailJob: message 13760 classified as 'generic' (high).  
[2026-07-29 15:27:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:27:42] production.INFO: ExtractMessageAttachmentsJob: attachment 10201 (image001.jpg) skipped — unsupported type.  
[2026-07-29 15:27:44] production.INFO: ClassifyInboundEmailJob: message 13761 classified as 'dsar_response' (high).  
[2026-07-29 15:27:44] production.INFO: FindRelatedDsarJob: message 13761 matched via regex reference 'DSAR-20260716-916E14' → DSAR 3957.  
[2026-07-29 15:27:47] production.INFO: FindRelatedDsarJob: message 13761 response_type=info_requested.  
[2026-07-29 15:27:47] production.INFO: FindRelatedDsarJob: message 13761 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=3957).  
[2026-07-29 15:27:47] production.INFO: FindRelatedDsarJob: message 13761 auto-set DSAR 3957 status → further info required (response_type=info_requested).  
[2026-07-29 15:28:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA96ee6899a63aa04f67df37230c7f6a4b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4030"} 
[2026-07-29 15:28:04] production.DEBUG: TwilioController: handleOutbound {"call_id":4030,"CallSid":"CA96ee6899a63aa04f67df37230c7f6a4b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA96ee6899a63aa04f67df37230c7f6a4b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4030"}} 
[2026-07-29 15:28:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 2792 → AssemblyAI bc5058a6-4c62-4b2f-a318-f229cefef696  
[2026-07-29 15:28:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 2793 → AssemblyAI c3a65c0c-f1c6-453c-a0f7-a2dbf156573b  
[2026-07-29 15:29:37] production.DEBUG: CheckTranscriptionStatusJob: recording 2792 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:29:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 2792 after 0 checks.  
[2026-07-29 15:29:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2792. {"status":404,"body":"Not found"} 
[2026-07-29 15:29:38] production.INFO: ClassifyAndScoreCallJob: skipping recording 2792 — too short to classify (duration=25s, words=69).  
[2026-07-29 15:29:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:30:00] production.DEBUG: CheckTranscriptionStatusJob: recording 2793 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:30:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 2793 after 0 checks.  
[2026-07-29 15:30:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2793. {"status":404,"body":"Not found"} 
[2026-07-29 15:30:01] production.INFO: ClassifyAndScoreCallJob: skipping recording 2793 — too short to classify (duration=26s, words=69).  
[2026-07-29 15:30:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:30:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:30:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:30:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:30:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:30:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:31:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7ef0e22e09f34a8d97e82dd5151a276b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4031"} 
[2026-07-29 15:31:03] production.DEBUG: TwilioController: handleOutbound {"call_id":4031,"CallSid":"CA7ef0e22e09f34a8d97e82dd5151a276b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA7ef0e22e09f34a8d97e82dd5151a276b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4031"}} 
[2026-07-29 15:31:13] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13735 (client 992, 1 handler(s)).  
[2026-07-29 15:32:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:32:17] production.DEBUG: temp/dsar-merged-7f120a6d-2721-48a5-ab64-9f9d7542cc08.pdf  
[2026-07-29 15:32:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 2794 → AssemblyAI 9b6cbc68-21fb-4980-94b3-c30c7310627b  
[2026-07-29 15:32:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:33:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:33:22] production.DEBUG: CheckTranscriptionStatusJob: recording 2794 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:33:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 2794 after 0 checks.  
[2026-07-29 15:33:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2794. {"status":404,"body":"Not found"} 
[2026-07-29 15:33:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:33:25] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2794  
[2026-07-29 15:33:28] production.INFO: ClassifyInboundEmailJob: message 13766 classified as 'dsar_response' (high).  
[2026-07-29 15:33:28] production.INFO: FindRelatedDsarJob: message 13766 matched via regex reference 'DSAR-20260729-9D1113' → DSAR 4122.  
[2026-07-29 15:33:30] production.INFO: FindRelatedDsarJob: message 13766 response_type=acknowledgement.  
[2026-07-29 15:33:30] production.INFO: FindRelatedDsarJob: message 13766 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4122).  
[2026-07-29 15:33:30] production.INFO: FindRelatedDsarJob: message 13766 auto-set DSAR 4122 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 15:34:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:35:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:35:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA37815c1a27e4699f348c48de6f602ebb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4032"} 
[2026-07-29 15:35:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4032,"CallSid":"CA37815c1a27e4699f348c48de6f602ebb","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA37815c1a27e4699f348c48de6f602ebb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4032"}} 
[2026-07-29 15:35:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:36:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:36:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 2795 → AssemblyAI a9c64dbc-f92a-464f-bd1e-92d0c6162ff6  
[2026-07-29 15:36:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:36:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 15:37:10] production.DEBUG: CheckTranscriptionStatusJob: recording 2795 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:37:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 2795 after 0 checks.  
[2026-07-29 15:37:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2795. {"status":404,"body":"Not found"} 
[2026-07-29 15:37:10] production.INFO: ClassifyAndScoreCallJob: skipping recording 2795 — too short to classify (duration=27s, words=72).  
[2026-07-29 15:37:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:38:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe4ca7922bb9c9849931a00e697c7d025","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4033"} 
[2026-07-29 15:38:26] production.DEBUG: TwilioController: handleOutbound {"call_id":4033,"CallSid":"CAe4ca7922bb9c9849931a00e697c7d025","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe4ca7922bb9c9849931a00e697c7d025","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4033"}} 
[2026-07-29 15:38:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:39:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:39:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:39:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAeb8d6b953c4ce9eb83dc24559225dfc0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4034"} 
[2026-07-29 15:39:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4034,"CallSid":"CAeb8d6b953c4ce9eb83dc24559225dfc0","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAeb8d6b953c4ce9eb83dc24559225dfc0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4034"}} 
[2026-07-29 15:40:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:40:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 15:41:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 2796 → AssemblyAI eac3d39b-8ac3-4cd1-b9b0-91669a9e5d73  
[2026-07-29 15:41:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:42:03] production.DEBUG: CheckTranscriptionStatusJob: recording 2796 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:42:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 2796 after 0 checks.  
[2026-07-29 15:42:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2796. {"status":404,"body":"Not found"} 
[2026-07-29 15:42:05] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2796  
[2026-07-29 15:42:05] production.INFO: ExtractMessageAttachmentsJob: attachment 10205 (sectra-logo.png) skipped — unsupported type.  
[2026-07-29 15:42:07] production.INFO: ClassifyInboundEmailJob: message 13772 classified as 'generic' (high).  
[2026-07-29 15:42:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 15:42:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 15:43:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 15:43:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:44:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:44:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:45:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2e4d5b103fcdee72a00fbfa55a2ba8b0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4035"} 
[2026-07-29 15:45:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4035,"CallSid":"CA2e4d5b103fcdee72a00fbfa55a2ba8b0","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2e4d5b103fcdee72a00fbfa55a2ba8b0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4035"}} 
[2026-07-29 15:45:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 2797 → AssemblyAI 3fa2bbb0-5bc0-4e12-a988-12b4a282b9c6  
[2026-07-29 15:46:56] production.DEBUG: CheckTranscriptionStatusJob: recording 2797 → AssemblyAI status=completed (check #0)  
[2026-07-29 15:46:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 2797 after 0 checks.  
[2026-07-29 15:46:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2797. {"status":404,"body":"Not found"} 
[2026-07-29 15:46:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 2797 — too short to classify (duration=27s, words=72).  
[2026-07-29 15:48:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:48:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:51:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9e5edbe9ab069175782e76ae761c9082","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4036"} 
[2026-07-29 15:51:45] production.DEBUG: TwilioController: handleOutbound {"call_id":4036,"CallSid":"CA9e5edbe9ab069175782e76ae761c9082","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9e5edbe9ab069175782e76ae761c9082","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4036"}} 
[2026-07-29 15:52:24] production.INFO: ClassifyInboundEmailJob: message 13775 classified as 'dsar_response' (high).  
[2026-07-29 15:52:24] production.INFO: FindRelatedDsarJob: message 13775 matched via regex reference 'DSAR-20260729-971B95' → DSAR 4114.  
[2026-07-29 15:52:26] production.INFO: FindRelatedDsarJob: message 13775 response_type=acknowledgement.  
[2026-07-29 15:52:26] production.INFO: FindRelatedDsarJob: message 13775 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4114).  
[2026-07-29 15:52:26] production.INFO: FindRelatedDsarJob: message 13775 auto-set DSAR 4114 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 15:53:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:53:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 15:54:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 15:54:08] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 15:54:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 15:54:09] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 15:54:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 15:54:10] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 15:54:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 15:54:10] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 15:54:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 15:54:11] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 15:54:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 15:54:12] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 15:54:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 15:54:12] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 15:54:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 15:54:13] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 15:54:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 15:54:14] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 15:54:21] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 15:54:21] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 15:54:21] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 15:54:21] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 15:54:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 15:54:22] production.INFO: eSign webhook unmatched document {"document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 15:54:22] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":966,"documents":9,"has_signing_url":true} 
[2026-07-29 15:54:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 15:54:24] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 15:54:25] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 15:54:26] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 15:54:27] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 15:54:27] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 15:54:28] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 15:54:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 15:54:29] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 15:54:29] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 15:54:30] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 15:54:31] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 15:54:31] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 15:54:32] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 15:54:33] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 15:54:33] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 15:55:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 15:55:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 15:55:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 15:57:19] production.INFO: ExtractMessageAttachmentsJob: attachment 10206 (image001.png) skipped — unsupported type.  
[2026-07-29 15:57:19] production.INFO: ExtractMessageAttachmentsJob: attachment 10207 (image003.jpg) skipped — unsupported type.  
[2026-07-29 15:57:21] production.INFO: ClassifyInboundEmailJob: message 13778 classified as 'dsar_response' (high).  
[2026-07-29 15:57:21] production.INFO: FindRelatedDsarJob: message 13778 matched via regex reference 'DSAR-20260626-D5D651' → DSAR 3649.  
[2026-07-29 15:57:23] production.INFO: FindRelatedDsarJob: message 13778 response_type=info_requested.  
[2026-07-29 15:57:23] production.INFO: FindRelatedDsarJob: message 13778 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=3649).  
[2026-07-29 15:57:23] production.INFO: FindRelatedDsarJob: message 13778 auto-set DSAR 3649 status → further info required (response_type=info_requested).  
[2026-07-29 15:57:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:58:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:58:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 15:58:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":null,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 16:00:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:01:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 16:02:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:02:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 16:02:23] production.INFO: AutoTranscribeRecordingJob: submitted recording 2798 → AssemblyAI 326e736d-caae-4a4f-aaf5-dd4ad613a34b  
[2026-07-29 16:02:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:03:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 16:03:06] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEX8RXQJ126DMBQ24SJ2K"} 
[2026-07-29 16:03:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 16:03:07] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXB35NTVG2TB8S5Q5Q27"} 
[2026-07-29 16:03:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 16:03:08] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXBSSMQ0WZXPY03EFRP8"} 
[2026-07-29 16:03:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 16:03:09] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXCCXA2N42SWCSXQ032F"} 
[2026-07-29 16:03:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 16:03:09] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXF2HQR4FFXJ55S6JDNP"} 
[2026-07-29 16:03:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 16:03:10] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXG53J03NNWTH8DFHQCR"} 
[2026-07-29 16:03:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 16:03:12] production.INFO: eSign webhook unmatched document {"document_id":"01KYPXEXGR00KT8K2S5DAJ3D7X"} 
[2026-07-29 16:03:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 16:03:25] production.DEBUG: CheckTranscriptionStatusJob: recording 2798 → AssemblyAI status=completed (check #0)  
[2026-07-29 16:03:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 2798 after 0 checks.  
[2026-07-29 16:03:25] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2798. {"status":404,"body":"Not found"} 
[2026-07-29 16:03:27] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2798  
[2026-07-29 16:04:30] production.INFO: ExtractMessageAttachmentsJob: attachment 10208 (image001.png) skipped — unsupported type.  
[2026-07-29 16:04:30] production.INFO: ExtractMessageAttachmentsJob: attachment 10209 (image003.jpg) skipped — unsupported type.  
[2026-07-29 16:04:33] production.INFO: ClassifyInboundEmailJob: message 13779 classified as 'dsar_response' (high).  
[2026-07-29 16:04:33] production.INFO: FindRelatedDsarJob: message 13779 matched via regex reference 'DSAR-20260626-D5D651' → DSAR 3649.  
[2026-07-29 16:04:35] production.INFO: FindRelatedDsarJob: message 13779 response_type=info_requested.  
[2026-07-29 16:04:35] production.INFO: FindRelatedDsarJob: message 13779 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=3649).  
[2026-07-29 16:04:35] production.INFO: FindRelatedDsarJob: message 13779 auto-set DSAR 3649 status → further info required (response_type=info_requested).  
[2026-07-29 16:05:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 16:07:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:07:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6b5e9f0560fe4ec7f0c1434e126c58db","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4037"} 
[2026-07-29 16:07:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4037,"CallSid":"CA6b5e9f0560fe4ec7f0c1434e126c58db","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6b5e9f0560fe4ec7f0c1434e126c58db","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4037"}} 
[2026-07-29 16:08:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 16:08:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":null,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 16:10:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10210 (image001.png) skipped — unsupported type.  
[2026-07-29 16:10:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10211 (image006.png) skipped — unsupported type.  
[2026-07-29 16:10:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10212 (image007.png) skipped — unsupported type.  
[2026-07-29 16:10:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10213 (image008.jpg) skipped — unsupported type.  
[2026-07-29 16:10:20] production.INFO: ClassifyInboundEmailJob: message 13780 classified as 'dsar_response' (high).  
[2026-07-29 16:10:20] production.INFO: FindRelatedDsarJob: message 13780 matched via regex reference 'DSAR-20260626-D5D651' → DSAR 3649.  
[2026-07-29 16:10:22] production.INFO: FindRelatedDsarJob: message 13780 response_type=info_requested.  
[2026-07-29 16:10:22] production.INFO: FindRelatedDsarJob: message 13780 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=3649).  
[2026-07-29 16:10:22] production.INFO: FindRelatedDsarJob: message 13780 auto-set DSAR 3649 status → further info required (response_type=info_requested).  
[2026-07-29 16:11:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:11:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 16:11:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:11:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:12:37] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 16:12:38] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 16:12:38] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 16:12:39] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 16:12:40] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 16:12:41] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 16:12:41] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 16:12:42] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 16:12:43] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 16:12:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:13:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:13:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 16:14:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 16:14:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:14:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 2799 → AssemblyAI d81d7a74-9cff-4fd0-ad37-62f99fc4d8b1  
[2026-07-29 16:15:22] production.DEBUG: CheckTranscriptionStatusJob: recording 2799 → AssemblyAI status=completed (check #0)  
[2026-07-29 16:15:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 2799 after 0 checks.  
[2026-07-29 16:15:23] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2799. {"status":404,"body":"Not found"} 
[2026-07-29 16:15:25] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2799  
[2026-07-29 16:15:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:16:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:16:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:17:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:17:06] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2799  
[2026-07-29 16:17:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 16:17:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:17:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA711de66d1f7d18262b30f68a2f497892","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4038"} 
[2026-07-29 16:17:42] production.DEBUG: TwilioController: handleOutbound {"call_id":4038,"CallSid":"CA711de66d1f7d18262b30f68a2f497892","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA711de66d1f7d18262b30f68a2f497892","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4038"}} 
[2026-07-29 16:18:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 16:18:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 2800 → AssemblyAI 08b467a8-a360-4303-82ef-8323b8c6df67  
[2026-07-29 16:18:41] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 16:18:42] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 16:18:42] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 16:18:43] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 16:18:44] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 16:18:44] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 16:18:45] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 16:18:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 16:18:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 16:18:47] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 16:18:48] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQNRXK0RP667KA9KA95M"} 
[2026-07-29 16:18:48] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 16:18:49] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQQEVSKCDCSM3NBRJE4A"} 
[2026-07-29 16:18:50] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 16:18:50] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQQWVQ511AGV11QN4ZB9"} 
[2026-07-29 16:18:51] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 16:18:52] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQRAY5S9A5YR2KSXSCCM"} 
[2026-07-29 16:18:53] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 16:18:53] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQTGNP3YX8FGP4YHRZZF"} 
[2026-07-29 16:18:54] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 16:18:55] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQVE8CTQGC1JZ08XFCP0"} 
[2026-07-29 16:18:55] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 16:18:56] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQVZGJXND9BZ669TTECD"} 
[2026-07-29 16:18:57] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 16:18:58] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQWNK6RTFQ9GWXKT2833"} 
[2026-07-29 16:18:58] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 16:18:59] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYQ5WQXDHTMC7Z4CBVJVBTSV"} 
[2026-07-29 16:19:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 16:19:02] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr Alexander Smith e-signed 9 documents",
    "client_id": 1236,
    "client_name": "Mr Alexander Smith",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "4f5663a2-4e01-467a-9178-63d9e1e6184f",
    "socket": null
}  
[2026-07-29 16:19:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 16:19:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:19:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:19:30] production.DEBUG: CheckTranscriptionStatusJob: recording 2800 → AssemblyAI status=completed (check #0)  
[2026-07-29 16:19:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 2800 after 0 checks.  
[2026-07-29 16:19:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2800. {"status":404,"body":"Not found"} 
[2026-07-29 16:19:31] production.INFO: ClassifyAndScoreCallJob: skipping recording 2800 — too short to classify (duration=25s, words=75).  
[2026-07-29 16:19:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:20:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-07-29 16:20:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:21:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:21:37] production.INFO: ExtractMessageAttachmentsJob: attachment 10214 (~WRD0002.jpg) skipped — unsupported type.  
[2026-07-29 16:21:39] production.INFO: ClassifyInboundEmailJob: message 13784 classified as 'dsar_response' (high).  
[2026-07-29 16:21:44] production.INFO: FindRelatedDsarJob: message 13784 — dsar_id=827, confidence=high.  
[2026-07-29 16:21:44] production.INFO: FindRelatedDsarJob: message 13784 linked to DSAR 827.  
[2026-07-29 16:21:47] production.INFO: FindRelatedDsarJob: message 13784 response_type=delay_notice.  
[2026-07-29 16:21:47] production.INFO: FindRelatedDsarJob: message 13784 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=827).  
[2026-07-29 16:21:47] production.INFO: FindRelatedDsarJob: message 13784 auto-set DSAR 827 status → acknowledged (response_type=delay_notice).  
[2026-07-29 16:22:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:22:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:22:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:22:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:22:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:23:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:23:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:23:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:23:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:23:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:23:57] production.INFO: ClassifyInboundEmailJob: message 13793 classified as 'generic' (high).  
[2026-07-29 16:24:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:25:03] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 13793 (client 1236, 1 handler(s)).  
[2026-07-29 16:25:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:25:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 16:25:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 16:26:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-07-29 16:27:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:28:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:28:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA77d7c1252865d1b8e659a34025af7826","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4039"} 
[2026-07-29 16:28:19] production.DEBUG: TwilioController: handleOutbound {"call_id":4039,"CallSid":"CA77d7c1252865d1b8e659a34025af7826","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA77d7c1252865d1b8e659a34025af7826","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4039"}} 
[2026-07-29 16:28:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:28:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 16:28:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:29:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-07-29 16:29:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0bcf234fc3f51a646ffeadd8e2931b39","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4040"} 
[2026-07-29 16:29:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4040,"CallSid":"CA0bcf234fc3f51a646ffeadd8e2931b39","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0bcf234fc3f51a646ffeadd8e2931b39","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4040"}} 
[2026-07-29 16:29:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:30:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 2801 → AssemblyAI b985fcb0-9b9b-4cfd-ac1c-adb8927f7b6a  
[2026-07-29 16:31:30] production.DEBUG: CheckTranscriptionStatusJob: recording 2801 → AssemblyAI status=completed (check #0)  
[2026-07-29 16:31:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 2801 after 0 checks.  
[2026-07-29 16:31:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2801. {"status":404,"body":"Not found"} 
[2026-07-29 16:31:30] production.INFO: ClassifyAndScoreCallJob: skipping recording 2801 — too short to classify (duration=20s, words=69).  
[2026-07-29 16:31:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 16:33:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA811eb4eb9fc186e9582cb0dcae79d70a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4041"} 
[2026-07-29 16:33:10] production.DEBUG: TwilioController: handleOutbound {"call_id":4041,"CallSid":"CA811eb4eb9fc186e9582cb0dcae79d70a","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA811eb4eb9fc186e9582cb0dcae79d70a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4041"}} 
[2026-07-29 16:34:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:34:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 2802 → AssemblyAI 15bb1ccb-adb6-4969-b569-26884c303d20  
[2026-07-29 16:35:35] production.DEBUG: CheckTranscriptionStatusJob: recording 2802 → AssemblyAI status=completed (check #0)  
[2026-07-29 16:35:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 2802 after 0 checks.  
[2026-07-29 16:35:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2802. {"status":404,"body":"Not found"} 
[2026-07-29 16:35:40] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2802  
[2026-07-29 16:35:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10222 (image001.jpg) skipped — unsupported type.  
[2026-07-29 16:35:59] production.INFO: ClassifyInboundEmailJob: message 13800 classified as 'dsar_response' (high).  
[2026-07-29 16:35:59] production.INFO: FindRelatedDsarJob: message 13800 matched via regex reference 'DSAR-20260722-5D676C' → DSAR 4026.  
[2026-07-29 16:36:01] production.INFO: FindRelatedDsarJob: message 13800 response_type=info_requested.  
[2026-07-29 16:36:01] production.INFO: FindRelatedDsarJob: message 13800 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=4026).  
[2026-07-29 16:36:01] production.INFO: FindRelatedDsarJob: message 13800 auto-set DSAR 4026 status → further info required (response_type=info_requested).  
[2026-07-29 16:36:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 16:37:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA8e9fc0ac324589b9a1a674ee1965d909","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4042"} 
[2026-07-29 16:37:58] production.DEBUG: TwilioController: handleOutbound {"call_id":4042,"CallSid":"CA8e9fc0ac324589b9a1a674ee1965d909","From":"client:agent_production_32","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_32","CallStatus":"ringing","From":"client:agent_production_32","CallSid":"CA8e9fc0ac324589b9a1a674ee1965d909","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4042"}} 
[2026-07-29 16:38:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 2803 → AssemblyAI f63032a9-caec-48e8-bea9-0a1709070052  
[2026-07-29 16:39:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-07-29 16:40:00] production.DEBUG: CheckTranscriptionStatusJob: recording 2803 → AssemblyAI status=completed (check #0)  
[2026-07-29 16:40:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 2803 after 0 checks.  
[2026-07-29 16:40:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2803. {"status":404,"body":"Not found"} 
[2026-07-29 16:40:02] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2803  
[2026-07-29 16:40:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-07-29 16:40:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-07-29 16:41:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:41:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:41:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:42:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 16:42:56] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA6e68176572550b780a74f3e99dde0e88","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2ZTY4MTc2NTcyNTUwYjc4MGE3NGYzZTk5ZGRlMGU4OCIsImZyb20iOiIrNDQ3ODU4MDQzOTk5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTMzOTc3NSJ9.TYeiwc6Y8MKHOCOI-P8sAzHICZsUModfH0d1ZamKX9CyyEtQ281aAPYLEA1MVelkn1Wecb4BAhNxxprMOmZEkQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447858043999","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447858043999","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-07-29 16:43:22] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6e68176572550b780a74f3e99dde0e88","DialCallSid":"CA6a4a1a21c6a9d03f24831074c0aa262d","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-07-29 16:44:05] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6e68176572550b780a74f3e99dde0e88","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-07-29 16:44:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 2804 → AssemblyAI 644d136a-817b-4106-82c8-6114564130d1  
[2026-07-29 16:44:11] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.29] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Mr Colin James Mckay \u00b7 0:28",
    "recording_id": 2804,
    "communication_id": 4043,
    "client_id": 920,
    "caller_name": "Mr Colin James Mckay",
    "duration": 28,
    "solicitor_id": 1,
    "id": "e95e6ad2-fca6-40c4-9d98-91e20118bb5c",
    "socket": null
}  
[2026-07-29 16:45:12] production.DEBUG: CheckTranscriptionStatusJob: recording 2804 → AssemblyAI status=completed (check #0)  
[2026-07-29 16:45:12] production.INFO: CheckTranscriptionStatusJob: completed for recording 2804 after 0 checks.  
[2026-07-29 16:45:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2804. {"status":404,"body":"Not found"} 
[2026-07-29 16:45:13] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=general_intake) for recording 2804.  
[2026-07-29 16:47:19] production.INFO: ExtractMessageAttachmentsJob: attachment 10223 (~WRD0000.jpg) skipped — unsupported type.  
[2026-07-29 16:47:21] production.INFO: ClassifyInboundEmailJob: message 13805 classified as 'dsar_response' (high).  
[2026-07-29 16:47:21] production.INFO: FindRelatedDsarJob: message 13805 matched via regex reference 'DSAR-20260702-18887D' → DSAR 3757.  
[2026-07-29 16:47:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:47:24] production.INFO: FindRelatedDsarJob: message 13805 response_type=no_record.  
[2026-07-29 16:47:24] production.INFO: FindRelatedDsarJob: message 13805 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=3757).  
[2026-07-29 16:47:24] production.INFO: FindRelatedDsarJob: message 13805 auto-set DSAR 3757 status → no records (response_type=no_record).  
[2026-07-29 16:47:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-07-29 16:49:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 16:50:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-07-29 16:54:47] production.INFO: ExtractMessageAttachmentsJob: attachment 10224 (~WRD0001.jpg) skipped — unsupported type.  
[2026-07-29 16:54:49] production.INFO: ClassifyInboundEmailJob: message 13811 classified as 'dsar_response' (high).  
[2026-07-29 16:54:49] production.INFO: FindRelatedDsarJob: message 13811 matched via regex reference 'DSAR-20260706-3D1690' → DSAR 3798.  
[2026-07-29 16:54:51] production.INFO: FindRelatedDsarJob: message 13811 response_type=no_record.  
[2026-07-29 16:54:51] production.INFO: FindRelatedDsarJob: message 13811 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=3798).  
[2026-07-29 16:54:51] production.INFO: FindRelatedDsarJob: message 13811 auto-set DSAR 3798 status → no records (response_type=no_record).  
[2026-07-29 16:55:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 16:56:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-07-29 16:59:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10225 (image001.jpg) skipped — unsupported type.  
[2026-07-29 16:59:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10226 (image002.png) skipped — unsupported type.  
[2026-07-29 16:59:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10227 (image003.png) skipped — unsupported type.  
[2026-07-29 16:59:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10228 (image004.jpg) skipped — unsupported type.  
[2026-07-29 16:59:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10229 (image.png) skipped — unsupported type.  
[2026-07-29 16:59:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10230 (image.png) skipped — unsupported type.  
[2026-07-29 16:59:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10231 (image.png) skipped — unsupported type.  
[2026-07-29 16:59:19] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10232 (LET 20260729 MMA Legal Welsh C SAR Acknowledgement.pdf).  
[2026-07-29 16:59:21] production.INFO: ClassifyInboundEmailJob: message 13812 classified as 'dsar_response' (high).  
[2026-07-29 16:59:21] production.INFO: FindRelatedDsarJob: message 13812 matched via regex reference 'DSAR-20260710-8C3BE5' → DSAR 3867.  
[2026-07-29 16:59:23] production.INFO: FindRelatedDsarJob: message 13812 response_type=acknowledgement.  
[2026-07-29 16:59:23] production.INFO: FindRelatedDsarJob: message 13812 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=3867).  
[2026-07-29 16:59:23] production.INFO: FindRelatedDsarJob: message 13812 auto-set DSAR 3867 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 17:00:53] production.INFO: ExtractMessageAttachmentsJob: attachment 10233 (image.png) skipped — unsupported type.  
[2026-07-29 17:00:53] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10234 (LET 20260729 MMA Legal McPhee A SAR Acknowledgement.pdf).  
[2026-07-29 17:00:56] production.INFO: ClassifyInboundEmailJob: message 13813 classified as 'dsar_response' (high).  
[2026-07-29 17:00:56] production.INFO: FindRelatedDsarJob: message 13813 matched via regex reference 'DSAR-20260729-245B3E' → DSAR 4107.  
[2026-07-29 17:00:58] production.INFO: FindRelatedDsarJob: message 13813 response_type=acknowledgement.  
[2026-07-29 17:00:58] production.INFO: FindRelatedDsarJob: message 13813 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4107).  
[2026-07-29 17:00:58] production.INFO: FindRelatedDsarJob: message 13813 auto-set DSAR 4107 status → acknowledged (response_type=acknowledgement).  
[2026-07-29 17:06:49] production.INFO: ExtractMessageAttachmentsJob: attachment 10235 (~WRD0002.jpg) skipped — unsupported type.  
[2026-07-29 17:06:52] production.INFO: ClassifyInboundEmailJob: message 13814 classified as 'dsar_response' (high).  
[2026-07-29 17:06:52] production.INFO: FindRelatedDsarJob: message 13814 matched via regex reference 'DSAR-20260722-3CC3F3' → DSAR 4027.  
[2026-07-29 17:06:55] production.INFO: FindRelatedDsarJob: message 13814 response_type=no_record.  
[2026-07-29 17:06:55] production.INFO: FindRelatedDsarJob: message 13814 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=4027).  
[2026-07-29 17:06:55] production.INFO: FindRelatedDsarJob: message 13814 auto-set DSAR 4027 status → no records (response_type=no_record).  
[2026-07-29 17:11:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 17:12:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-07-29 17:24:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 17:28:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 17:31:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 18:08:48] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA3c7e7af81f0ba5b31f98b67659652930","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzYzdlN2FmODFmMGJhNWIzMWY5OGI2NzY1OTY1MjkzMCIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTM0NDkyNyJ9.tQFOqYAloS-hobDx9hKcudLnQ_Mi00UTaF2DZN05nhT4U5f5yTNZsxYD5t0r8DNPal3PqOn5LWcZQo0r0fuAWg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} 
[2026-07-29 18:25:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 18:28:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 18:31:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 19:13:31] production.INFO: ClassifyInboundEmailJob: message 13820 classified as 'generic' (high).  
[2026-07-29 19:28:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 19:31:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 20:13:23] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA44b1e809493477e265ff621fd6ec1d03","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0NGIxZTgwOTQ5MzQ3N2UyNjVmZjYyMWZkNmVjMWQwMyIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTM1MjQwMiJ9.JY_x0K57XzC_9HSAcZH4d1vaUe7N5t2kO3mta64ruapOmjoIsbTs4ExbcBes5_PyhyHDcv_gXqk9UxfKhw234g%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} 
[2026-07-29 20:28:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 20:31:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 21:28:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 21:31:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 21:37:17] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 21:37:18] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 21:37:19] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 21:37:19] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 21:37:20] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 21:37:21] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 21:40:39] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 21:40:40] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 21:40:41] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 21:40:41] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 21:40:42] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 21:40:43] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 21:40:43] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 21:40:44] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPNTX8W9AD620J71SVQKTD2"} 
[2026-07-29 21:40:45] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 21:40:46] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPNTXAKF264Q9A4NAMNTKRN"} 
[2026-07-29 21:40:46] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 21:40:47] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPNTXB1EGT76SATV4WN1MS9"} 
[2026-07-29 21:40:48] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 21:40:49] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPNTXBFBJJDFR8KKNQ7P3BN"} 
[2026-07-29 21:40:49] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 21:40:50] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPNTXE7C9YKPB5BFCT17HMD"} 
[2026-07-29 21:40:51] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 21:40:52] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KYPNTXF7YNT93GG68Z32GNKA"} 
[2026-07-29 21:40:55] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Miss Brenda Hynes Mckay e-signed 6 documents",
    "client_id": 1126,
    "client_name": "Miss Brenda Hynes Mckay",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra"
    ],
    "id": "eef0dcc8-7383-4837-8904-2b6e471f1b10",
    "socket": null
}  
[2026-07-29 22:28:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 22:30:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 23:27:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-07-29 23:30:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"}