[2026-08-03 00:00:21] production.INFO: ClassifyInboundEmailJob: message 14436 classified as 'dsar_response' (high).  
[2026-08-03 00:00:23] production.INFO: FindRelatedDsarJob: message 14436 — dsar_ref='', inst_ref=''.  
[2026-08-03 00:00:25] production.INFO: FindRelatedDsarJob: message 14436 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 00:00:26] production.INFO: FindRelatedDsarJob: message 14436 response_type=portal_response.  
[2026-08-03 00:00:26] production.INFO: FindRelatedDsarJob: message 14436 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-08-03 08:24:47] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...')
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web')
#10 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#67 {main}
"} 
[2026-08-03 08:40:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":null,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 08:41:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 08:45:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 08:49:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 08:54:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 08:56:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 08:56:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 08:57:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 08:57:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 08:58:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 08:58:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 08:58:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:00:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:02:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:02:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:02:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:03:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:04:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:04:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA5d747a1f278c352a0627324419dc1c28","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4284"} 
[2026-08-03 09:04:51] production.DEBUG: TwilioController: handleOutbound {"call_id":4284,"CallSid":"CA5d747a1f278c352a0627324419dc1c28","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA5d747a1f278c352a0627324419dc1c28","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4284"}} 
[2026-08-03 09:05:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc6492994dcd42391b8bd2ac8491de060","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4285"} 
[2026-08-03 09:05:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4285,"CallSid":"CAc6492994dcd42391b8bd2ac8491de060","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc6492994dcd42391b8bd2ac8491de060","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4285"}} 
[2026-08-03 09:06:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 2964 → AssemblyAI 9f8de561-30bd-49d5-98ce-fe3190db948d  
[2026-08-03 09:06:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 09:06:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 09:06:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:07:05] production.DEBUG: CheckTranscriptionStatusJob: recording 2964 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:07:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 2964 after 0 checks.  
[2026-08-03 09:07:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2964. {"status":404,"body":"Not found"} 
[2026-08-03 09:07:05] production.INFO: ClassifyAndScoreCallJob: skipping recording 2964 — too short to classify (duration=8s, words=14).  
[2026-08-03 09:07:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAeff900e3fc08f0a2b1653f5b2e2bb1ec","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4286"} 
[2026-08-03 09:07:10] production.DEBUG: TwilioController: handleOutbound {"call_id":4286,"CallSid":"CAeff900e3fc08f0a2b1653f5b2e2bb1ec","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAeff900e3fc08f0a2b1653f5b2e2bb1ec","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4286"}} 
[2026-08-03 09:07:13] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"Fyzv8zOC7gCGnsEwOmPhg5+13E4=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-03 09:07:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10462 (image001.jpg) skipped — unsupported type.  
[2026-08-03 09:07:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10463 (image002.png) skipped — unsupported type.  
[2026-08-03 09:07:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10464 (image003.png) skipped — unsupported type.  
[2026-08-03 09:07:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10465 (image001.jpg) skipped — unsupported type.  
[2026-08-03 09:07:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10466 (image001.jpg) skipped — unsupported type.  
[2026-08-03 09:07:29] production.INFO: ClassifyInboundEmailJob: message 14445 classified as 'dsar_response' (high).  
[2026-08-03 09:07:32] production.INFO: FindRelatedDsarJob: message 14445 — dsar_ref='', inst_ref='26-0100'.  
[2026-08-03 09:07:38] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3e8c2647914a52b28bf61d17cdc30f0c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4287"} 
[2026-08-03 09:07:38] production.DEBUG: TwilioController: handleOutbound {"call_id":4287,"CallSid":"CA3e8c2647914a52b28bf61d17cdc30f0c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3e8c2647914a52b28bf61d17cdc30f0c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4287"}} 
[2026-08-03 09:07:41] production.INFO: FindRelatedDsarJob: message 14445 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 09:07:41] production.INFO: FindRelatedDsarJob: message 14445 — extracted reference '26-0100' but no DSAR matched.  
[2026-08-03 09:07:43] production.INFO: FindRelatedDsarJob: message 14445 response_type=delay_notice.  
[2026-08-03 09:07:43] production.INFO: FindRelatedDsarJob: message 14445 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none).  
[2026-08-03 09:08:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 2965 → AssemblyAI 6a864cc6-fa1b-4495-a9a9-1942c701df60  
[2026-08-03 09:09:40] production.DEBUG: CheckTranscriptionStatusJob: recording 2965 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:09:40] production.INFO: CheckTranscriptionStatusJob: completed for recording 2965 after 0 checks.  
[2026-08-03 09:09:41] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2965. {"status":404,"body":"Not found"} 
[2026-08-03 09:09:41] production.INFO: ClassifyAndScoreCallJob: skipping recording 2965 — too short to classify (duration=26s, words=62).  
[2026-08-03 09:09:54] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA913a1d4e863570c84edd815fb9c3c94a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4288"} 
[2026-08-03 09:09:54] production.DEBUG: TwilioController: handleOutbound {"call_id":4288,"CallSid":"CA913a1d4e863570c84edd815fb9c3c94a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA913a1d4e863570c84edd815fb9c3c94a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4288"}} 
[2026-08-03 09:10:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 2966 → AssemblyAI e6b1f03a-3e2c-46fd-9f8f-c3ae0c6fd648  
[2026-08-03 09:10:37] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc4cb0ecc8cba857f0b4ce5d7843e43b5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4289"} 
[2026-08-03 09:10:37] production.DEBUG: TwilioController: handleOutbound {"call_id":4289,"CallSid":"CAc4cb0ecc8cba857f0b4ce5d7843e43b5","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc4cb0ecc8cba857f0b4ce5d7843e43b5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4289"}} 
[2026-08-03 09:10:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd2c7be78a8dcaa60794a3282b60fd4cd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4290"} 
[2026-08-03 09:10:41] production.DEBUG: TwilioController: handleOutbound {"call_id":4290,"CallSid":"CAd2c7be78a8dcaa60794a3282b60fd4cd","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd2c7be78a8dcaa60794a3282b60fd4cd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4290"}} 
[2026-08-03 09:11:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4c4ab0ada400df0084e7e2ef1659019b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4291"} 
[2026-08-03 09:11:05] production.DEBUG: TwilioController: handleOutbound {"call_id":4291,"CallSid":"CA4c4ab0ada400df0084e7e2ef1659019b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4c4ab0ada400df0084e7e2ef1659019b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4291"}} 
[2026-08-03 09:11:08] production.DEBUG: CheckTranscriptionStatusJob: recording 2966 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:11:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 2966 after 0 checks.  
[2026-08-03 09:11:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2966. {"status":404,"body":"Not found"} 
[2026-08-03 09:11:08] production.INFO: ClassifyAndScoreCallJob: skipping recording 2966 — too short to classify (duration=4s, words=17).  
[2026-08-03 09:11:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 09:12:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 2967 → AssemblyAI 85c8253c-8960-445d-b104-703ccc560919  
[2026-08-03 09:13:04] production.DEBUG: CheckTranscriptionStatusJob: recording 2967 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:13:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 2967 after 0 checks.  
[2026-08-03 09:13:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2967. {"status":404,"body":"Not found"} 
[2026-08-03 09:13:05] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2967  
[2026-08-03 09:13:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 09:13:17] production.INFO: ClassifyInboundEmailJob: message 14451 classified as 'generic' (high).  
[2026-08-03 09:13:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA12d73d5bd89bb1245ff34536e06a1829","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4292"} 
[2026-08-03 09:13:29] production.DEBUG: TwilioController: handleOutbound {"call_id":4292,"CallSid":"CA12d73d5bd89bb1245ff34536e06a1829","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA12d73d5bd89bb1245ff34536e06a1829","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4292"}} 
[2026-08-03 09:13:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3505e2ec9b1f573e71abe4a1d98df7e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4293"} 
[2026-08-03 09:13:31] production.DEBUG: TwilioController: handleOutbound {"call_id":4293,"CallSid":"CA3505e2ec9b1f573e71abe4a1d98df7e1","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3505e2ec9b1f573e71abe4a1d98df7e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4293"}} 
[2026-08-03 09:13:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3b53553342ae9877b1191c4e83edaeda","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4294"} 
[2026-08-03 09:13:39] production.DEBUG: TwilioController: handleOutbound {"call_id":4294,"CallSid":"CA3b53553342ae9877b1191c4e83edaeda","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3b53553342ae9877b1191c4e83edaeda","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4294"}} 
[2026-08-03 09:14:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 2968 → AssemblyAI 28d86ff7-69ed-4bb6-b6de-a1778051abdb  
[2026-08-03 09:14:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 2969 → AssemblyAI 7c10068d-bd56-46d0-820b-9b8f1f99218a  
[2026-08-03 09:14:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 2970 → AssemblyAI 852fa8c5-7df0-45ca-84ec-6527a2f5f98d  
[2026-08-03 09:14:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcd689e4747039835e90131afcf96f613","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4295"} 
[2026-08-03 09:14:40] production.DEBUG: TwilioController: handleOutbound {"call_id":4295,"CallSid":"CAcd689e4747039835e90131afcf96f613","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcd689e4747039835e90131afcf96f613","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4295"}} 
[2026-08-03 09:15:09] production.DEBUG: CheckTranscriptionStatusJob: recording 2968 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:15:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 2968 after 0 checks.  
[2026-08-03 09:15:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2968. {"status":404,"body":"Not found"} 
[2026-08-03 09:15:10] production.INFO: ClassifyAndScoreCallJob: skipping recording 2968 — too short to classify (duration=26s, words=72).  
[2026-08-03 09:15:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 2971 → AssemblyAI ff677922-1cb1-4e34-bfc6-4751f08de6b7  
[2026-08-03 09:15:28] production.DEBUG: CheckTranscriptionStatusJob: recording 2969 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:15:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 2969 after 0 checks.  
[2026-08-03 09:15:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2969. {"status":404,"body":"Not found"} 
[2026-08-03 09:15:29] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2969  
[2026-08-03 09:15:31] production.DEBUG: CheckTranscriptionStatusJob: recording 2970 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:15:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 2970 after 0 checks.  
[2026-08-03 09:15:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2970. {"status":404,"body":"Not found"} 
[2026-08-03 09:15:32] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2970  
[2026-08-03 09:15:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd25488cd3973c04a1cac0c0e2fd1402a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4296"} 
[2026-08-03 09:15:44] production.DEBUG: TwilioController: handleOutbound {"call_id":4296,"CallSid":"CAd25488cd3973c04a1cac0c0e2fd1402a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd25488cd3973c04a1cac0c0e2fd1402a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4296"}} 
[2026-08-03 09:15:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:16:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdd5aa6c1c41303fb08693da87e48b3ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4297"} 
[2026-08-03 09:16:20] production.DEBUG: TwilioController: handleOutbound {"call_id":4297,"CallSid":"CAdd5aa6c1c41303fb08693da87e48b3ef","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdd5aa6c1c41303fb08693da87e48b3ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4297"}} 
[2026-08-03 09:16:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 09:16:28] production.DEBUG: CheckTranscriptionStatusJob: recording 2971 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:16:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 2971 after 0 checks.  
[2026-08-03 09:16:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2971. {"status":404,"body":"Not found"} 
[2026-08-03 09:16:28] production.INFO: ClassifyAndScoreCallJob: skipping recording 2971 — too short to classify (duration=20s, words=48).  
[2026-08-03 09:16:55] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA27e789c9e40084a4ea68fafa6a27468d","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyN2U3ODljOWU0MDA4NGE0ZWE2OGZhZmE2YTI3NDY4ZCIsImZyb20iOiIrNDQ3ODU2NTI2MTg1IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTc0NTAxNCJ9.zSumBUIJdFKfdInEKg5tC4_31cSh-3w7R0a1zeGtTkWbL7E5q49AlX271HpUy5b6d93xJh6pTQdrGI8d-d339A%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447856526185","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447856526185","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 09:17:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:17:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA47bd07f618adbf331f755bc94b11ed2e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4299"} 
[2026-08-03 09:17:39] production.DEBUG: TwilioController: handleOutbound {"call_id":4299,"CallSid":"CA47bd07f618adbf331f755bc94b11ed2e","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA47bd07f618adbf331f755bc94b11ed2e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4299"}} 
[2026-08-03 09:18:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10467 (DSAR-F1251D98.pdf).  
[2026-08-03 09:18:39] production.INFO: ClassifyInboundEmailJob: message 14460 classified as 'dsar_response' (high).  
[2026-08-03 09:18:39] production.INFO: FindRelatedDsarJob: message 14460 matched via regex reference 'DSAR-20260731-F1251D' → DSAR 4139.  
[2026-08-03 09:18:41] production.INFO: FindRelatedDsarJob: message 14460 response_type=partial_data.  
[2026-08-03 09:18:41] production.INFO: FindRelatedDsarJob: message 14460 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=4139).  
[2026-08-03 09:18:41] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10467 — pages=0, large=no.  
[2026-08-03 09:18:45] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10467 — file=DSAR-F1251D98.pdf, is_dsar_document=1, confidence=high.  
[2026-08-03 09:18:49] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10467 — file=DSAR-F1251D98.pdf, AI filter: 6 relevant of 10.  
[2026-08-03 09:18:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10467 — file=DSAR-F1251D98.pdf, extraction produced 0 item(s).  
[2026-08-03 09:18:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10467 — done, 0 total evidence items.  
[2026-08-03 09:19:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:20:25] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA27e789c9e40084a4ea68fafa6a27468d","DialCallSid":"CAa4326a5987713f79015c4f478dfccb2e","DialCallStatus":"completed","DialCallDuration":"206"} 
[2026-08-03 09:20:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 2972 → AssemblyAI 23eed054-5041-42ce-9095-106d3724ec67  
[2026-08-03 09:21:39] production.DEBUG: CheckTranscriptionStatusJob: recording 2972 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:21:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 2972 after 0 checks.  
[2026-08-03 09:21:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2972. {"status":404,"body":"Not found"} 
[2026-08-03 09:21:42] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 2972  
[2026-08-03 09:21:51] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2972. {"total_score":25,"risk_rating":"high_risk","has_sections":true} 
[2026-08-03 09:22:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA89894ab329c1268036b9ab094adbb287","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4300"} 
[2026-08-03 09:22:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4300,"CallSid":"CA89894ab329c1268036b9ab094adbb287","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA89894ab329c1268036b9ab094adbb287","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4300"}} 
[2026-08-03 09:23:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 2973 → AssemblyAI 3eac8072-cf4a-4c8d-ae9c-03bb79a8fb3e  
[2026-08-03 09:24:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:24:51] production.DEBUG: CheckTranscriptionStatusJob: recording 2973 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:24:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 2973 after 0 checks.  
[2026-08-03 09:24:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2973. {"status":404,"body":"Not found"} 
[2026-08-03 09:24:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 09:24:52] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2973  
[2026-08-03 09:25:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8e1c4ce254bf5736a22d8827057cb5b2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4301"} 
[2026-08-03 09:25:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4301,"CallSid":"CA8e1c4ce254bf5736a22d8827057cb5b2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8e1c4ce254bf5736a22d8827057cb5b2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4301"}} 
[2026-08-03 09:26:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 2974 → AssemblyAI f94e1999-fabb-4534-b369-47dcb5c85468  
[2026-08-03 09:27:37] production.DEBUG: CheckTranscriptionStatusJob: recording 2974 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:27:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 2974 after 0 checks.  
[2026-08-03 09:27:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2974. {"status":404,"body":"Not found"} 
[2026-08-03 09:27:38] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2974  
[2026-08-03 09:28:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA483c7c6526c5360adca3435ed32e6ec2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4302"} 
[2026-08-03 09:28:08] production.DEBUG: TwilioController: handleOutbound {"call_id":4302,"CallSid":"CA483c7c6526c5360adca3435ed32e6ec2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA483c7c6526c5360adca3435ed32e6ec2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4302"}} 
[2026-08-03 09:29:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 2975 → AssemblyAI 76074703-5374-46a5-93dd-409c3808b39c  
[2026-08-03 09:29:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 09:29:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 09:30:05] production.DEBUG: CheckTranscriptionStatusJob: recording 2975 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:30:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 2975 after 0 checks.  
[2026-08-03 09:30:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2975. {"status":404,"body":"Not found"} 
[2026-08-03 09:30:06] production.INFO: ClassifyAndScoreCallJob: skipping recording 2975 — too short to classify (duration=29s, words=85).  
[2026-08-03 09:31:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 09:31:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:32:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:32:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 09:32:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdbb78ba065aed86d921c4151e081e158","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4303"} 
[2026-08-03 09:32:25] production.DEBUG: TwilioController: handleOutbound {"call_id":4303,"CallSid":"CAdbb78ba065aed86d921c4151e081e158","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdbb78ba065aed86d921c4151e081e158","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4303"}} 
[2026-08-03 09:32:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 09:33:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 2976 → AssemblyAI 1e323a80-b6c3-464f-add6-73a7edb33867  
[2026-08-03 09:33:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:34:27] production.DEBUG: CheckTranscriptionStatusJob: recording 2976 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:34:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 2976 after 0 checks.  
[2026-08-03 09:34:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2976. {"status":404,"body":"Not found"} 
[2026-08-03 09:34:28] production.INFO: ClassifyAndScoreCallJob: skipping recording 2976 — too short to classify (duration=29s, words=79).  
[2026-08-03 09:35:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:35:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd8f1ecd408cc3284167b39061e3717f1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4304"} 
[2026-08-03 09:35:29] production.DEBUG: TwilioController: handleOutbound {"call_id":4304,"CallSid":"CAd8f1ecd408cc3284167b39061e3717f1","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd8f1ecd408cc3284167b39061e3717f1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4304"}} 
[2026-08-03 09:36:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 2977 → AssemblyAI 36c574ee-f255-4678-9022-0ea57d8ce878  
[2026-08-03 09:37:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:37:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:37:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:37:33] production.DEBUG: CheckTranscriptionStatusJob: recording 2977 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:37:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 2977 after 0 checks.  
[2026-08-03 09:37:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2977. {"status":404,"body":"Not found"} 
[2026-08-03 09:37:34] production.INFO: ClassifyAndScoreCallJob: skipping recording 2977 — too short to classify (duration=29s, words=82).  
[2026-08-03 09:37:36] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA9bb06a8e84d344a2dab8cd609a58c8ba","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5YmIwNmE4ZTg0ZDM0NGEyZGFiOGNkNjA5YTU4YzhiYSIsImZyb20iOiIrNDQ3NDgyNjUyMDI3IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTc0NjI1NSJ9.8Q7j0rJN0l5tmSHrWVHD9mKHvtGyL2y3CjwXHAOPbNRIU9JgcX1nI8Vkywb5vZWWAifju7aEGCTModhRvIjCEQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447482652027","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447482652027","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 09:37:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:37:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 09:37:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 09:37:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:38:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:38:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:38:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:38:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:38:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:39:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:40:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:40:18] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9bb06a8e84d344a2dab8cd609a58c8ba","DialCallSid":"CA045394122f5773f35dc96dc910cc01bc","DialCallStatus":"completed","DialCallDuration":"150"} 
[2026-08-03 09:40:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 2978 → AssemblyAI 7755b530-b5e2-41ce-8d08-545a8cccf2a4  
[2026-08-03 09:40:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 09:40:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 09:41:34] production.DEBUG: CheckTranscriptionStatusJob: recording 2978 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:41:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 2978 after 0 checks.  
[2026-08-03 09:41:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2978. {"status":404,"body":"Not found"} 
[2026-08-03 09:41:41] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2978  
[2026-08-03 09:41:42] production.DEBUG: temp/dsar-merged-a82694f9-5f9b-44f9-ba5c-3e7378465e00.pdf  
[2026-08-03 09:41:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 09:44:51] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/68/image001.png.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/68/image001.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image001.png', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 09:44:51] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/68/image002.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/68/image002.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image002.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 09:45:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe6fd95d9aad3bea203bcf93f62a60136","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4306"} 
[2026-08-03 09:45:34] production.DEBUG: TwilioController: handleOutbound {"call_id":4306,"CallSid":"CAe6fd95d9aad3bea203bcf93f62a60136","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe6fd95d9aad3bea203bcf93f62a60136","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4306"}} 
[2026-08-03 09:45:39] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/68/image001.png.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/68/image001.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image001.png', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 09:45:39] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/68/image002.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/68/image002.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image002.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 09:45:43] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/68/image002.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/68/image002.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image002.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 09:45:43] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/68/image001.png.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/68/image001.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image001.png', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 09:45:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 09:46:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 09:49:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 09:49:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:50:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:50:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfd7c6046036126008f632f19d8970f96","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4307"} 
[2026-08-03 09:50:41] production.DEBUG: TwilioController: handleOutbound {"call_id":4307,"CallSid":"CAfd7c6046036126008f632f19d8970f96","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfd7c6046036126008f632f19d8970f96","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4307"}} 
[2026-08-03 09:50:43] production.INFO: ExtractMessageAttachmentsJob: attachment 10471 (IMG_20260803_094451_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:50:45] production.INFO: ClassifyInboundEmailJob: message 14481 classified as 'generic' (high).  
[2026-08-03 09:50:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:51:03] production.INFO: ExtractMessageAttachmentsJob: attachment 10472 (IMG_20260803_094451_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:51:06] production.INFO: ClassifyInboundEmailJob: message 14482 classified as 'generic' (high).  
[2026-08-03 09:51:06] production.INFO: ExtractMessageAttachmentsJob: attachment 10473 (IMG_20260803_094339_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:51:11] production.INFO: ClassifyInboundEmailJob: message 14483 classified as 'generic' (high).  
[2026-08-03 09:51:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 09:51:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 2979 → AssemblyAI f216a389-6af3-472e-ae0e-a5e0bf2e60b5  
[2026-08-03 09:51:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:52:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 09:52:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 09:52:27] production.DEBUG: CheckTranscriptionStatusJob: recording 2979 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:52:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 2979 after 0 checks.  
[2026-08-03 09:52:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2979. {"status":404,"body":"Not found"} 
[2026-08-03 09:52:29] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2979  
[2026-08-03 09:52:30] production.INFO: ExtractMessageAttachmentsJob: attachment 10474 (IMG_20260803_094415_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:52:31] production.INFO: ClassifyInboundEmailJob: message 14484 classified as 'generic' (high).  
[2026-08-03 09:52:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:53:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:53:52] production.INFO: ExtractMessageAttachmentsJob: attachment 10475 (IMG_20260803_094339_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:53:54] production.INFO: ClassifyInboundEmailJob: message 14485 classified as 'generic' (high).  
[2026-08-03 09:53:54] production.INFO: ExtractMessageAttachmentsJob: attachment 10476 (IMG_20260803_094328_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:53:55] production.INFO: ClassifyInboundEmailJob: message 14486 classified as 'generic' (high).  
[2026-08-03 09:53:58] production.INFO: ExtractMessageAttachmentsJob: attachment 10477 (IMG_20260803_094359_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:54:01] production.INFO: ClassifyInboundEmailJob: message 14487 classified as 'generic' (high).  
[2026-08-03 09:55:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 09:55:16] production.INFO: ExtractMessageAttachmentsJob: attachment 10478 (IMG_20260803_094359_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:55:16] production.INFO: ExtractMessageAttachmentsJob: attachment 10479 (IMG_20260803_094328_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:55:18] production.INFO: ClassifyInboundEmailJob: message 14488 classified as 'generic' (high).  
[2026-08-03 09:55:21] production.INFO: ClassifyInboundEmailJob: message 14489 classified as 'generic' (high).  
[2026-08-03 09:55:39] production.INFO: ExtractMessageAttachmentsJob: attachment 10480 (IMG_20260803_094312_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:55:41] production.INFO: ClassifyInboundEmailJob: message 14490 classified as 'generic' (high).  
[2026-08-03 09:55:56] production.INFO: ExtractMessageAttachmentsJob: attachment 10481 (IMG_20260803_094312_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:55:58] production.INFO: ClassifyInboundEmailJob: message 14491 classified as 'generic' (low).  
[2026-08-03 09:56:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:56:27] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAa431715ea5a875987e2d55417e12d4f3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4308"} 
[2026-08-03 09:56:27] production.DEBUG: TwilioController: handleOutbound {"call_id":4308,"CallSid":"CAa431715ea5a875987e2d55417e12d4f3","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAa431715ea5a875987e2d55417e12d4f3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4308"}} 
[2026-08-03 09:56:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 2980 → AssemblyAI f3918e98-760a-456c-8add-78813331a68b  
[2026-08-03 09:56:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 09:57:06] production.INFO: ExtractMessageAttachmentsJob: attachment 10482 (image001.png) skipped — unsupported type.  
[2026-08-03 09:57:06] production.INFO: ExtractMessageAttachmentsJob: attachment 10483 (image002.png) skipped — unsupported type.  
[2026-08-03 09:57:11] production.INFO: ClassifyInboundEmailJob: message 14492 classified as 'dsar_response' (high).  
[2026-08-03 09:57:12] production.INFO: FindRelatedDsarJob: message 14492 — dsar_ref='20260413-DP8564546', inst_ref='100016'.  
[2026-08-03 09:57:12] production.INFO: FindRelatedDsarJob: message 14492 matched DSAR 85 via reference lookup (20260413-DP8564546, 100016).  
[2026-08-03 09:57:12] production.INFO: FindRelatedDsarJob: saved receiver_reference '100016' for DSAR 85.  
[2026-08-03 09:57:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 09:57:14] production.INFO: FindRelatedDsarJob: message 14492 response_type=delay_notice.  
[2026-08-03 09:57:14] production.INFO: FindRelatedDsarJob: message 14492 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=85).  
[2026-08-03 09:57:14] production.INFO: FindRelatedDsarJob: message 14492 auto-set DSAR 85 status → acknowledged (response_type=delay_notice).  
[2026-08-03 09:57:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 09:57:52] production.DEBUG: CheckTranscriptionStatusJob: recording 2980 → AssemblyAI status=completed (check #0)  
[2026-08-03 09:57:52] production.INFO: CheckTranscriptionStatusJob: completed for recording 2980 after 0 checks.  
[2026-08-03 09:57:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2980. {"status":404,"body":"Not found"} 
[2026-08-03 09:57:56] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 2980.  
[2026-08-03 09:58:11] production.INFO: ExtractMessageAttachmentsJob: attachment 10484 (IMG_20260803_094451_SR.jpg) skipped — unsupported type.  
[2026-08-03 09:58:15] production.INFO: ClassifyInboundEmailJob: message 14493 classified as 'generic' (high).  
[2026-08-03 09:58:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 09:58:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA892e0e2b7d3ceedb7e8315e61e8f4e28","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4309"} 
[2026-08-03 09:58:52] production.DEBUG: TwilioController: handleOutbound {"call_id":4309,"CallSid":"CA892e0e2b7d3ceedb7e8315e61e8f4e28","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA892e0e2b7d3ceedb7e8315e61e8f4e28","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4309"}} 
[2026-08-03 09:59:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 10:00:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 10:01:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:01:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:02:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:02:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 10:02:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:02:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 10:03:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA248c0deba431162ea66384c3553b0125","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4310"} 
[2026-08-03 10:03:03] production.DEBUG: TwilioController: handleOutbound {"call_id":4310,"CallSid":"CA248c0deba431162ea66384c3553b0125","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA248c0deba431162ea66384c3553b0125","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4310"}} 
[2026-08-03 10:03:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 10:03:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:03:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:04:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:04:14] production.INFO: AutoTranscribeRecordingJob: submitted recording 2981 → AssemblyAI 83408ebf-6569-42f6-9168-810bdf4d3917  
[2026-08-03 10:04:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAff09fd6580f4d239905b198be3c54e43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4311"} 
[2026-08-03 10:04:28] production.DEBUG: TwilioController: handleOutbound {"call_id":4311,"CallSid":"CAff09fd6580f4d239905b198be3c54e43","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAff09fd6580f4d239905b198be3c54e43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4311"}} 
[2026-08-03 10:05:17] production.DEBUG: CheckTranscriptionStatusJob: recording 2981 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:05:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 2981 after 0 checks.  
[2026-08-03 10:05:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:05:19] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2981. {"status":404,"body":"Not found"} 
[2026-08-03 10:05:19] production.DEBUG: ClassifyAndScoreCallJob: recording 2981 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-03 10:05:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf4667827fd80cf2b63bb4dbdb51d35ca","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4312"} 
[2026-08-03 10:05:28] production.DEBUG: TwilioController: handleOutbound {"call_id":4312,"CallSid":"CAf4667827fd80cf2b63bb4dbdb51d35ca","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf4667827fd80cf2b63bb4dbdb51d35ca","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4312"}} 
[2026-08-03 10:05:37] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2981. {"total_score":90,"risk_rating":"acceptable","has_sections":true} 
[2026-08-03 10:05:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:05:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:06:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 10:06:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:06:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:06:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:06:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 2982 → AssemblyAI 9fe94f71-a1d2-4504-8d76-dedaf91fa551  
[2026-08-03 10:06:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfeed16c0e2db14cebdf6c15e631693ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4313"} 
[2026-08-03 10:06:43] production.DEBUG: TwilioController: handleOutbound {"call_id":4313,"CallSid":"CAfeed16c0e2db14cebdf6c15e631693ef","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfeed16c0e2db14cebdf6c15e631693ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4313"}} 
[2026-08-03 10:06:46] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"iz/Laz48iFxTamTHzmNPbi0vzb8=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-03 10:06:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:07:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:07:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0a600177b39185314168718c3f421686","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4314"} 
[2026-08-03 10:07:08] production.DEBUG: TwilioController: handleOutbound {"call_id":4314,"CallSid":"CA0a600177b39185314168718c3f421686","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0a600177b39185314168718c3f421686","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4314"}} 
[2026-08-03 10:07:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:07:33] production.DEBUG: CheckTranscriptionStatusJob: recording 2982 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:07:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 2982 after 0 checks.  
[2026-08-03 10:07:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2982. {"status":404,"body":"Not found"} 
[2026-08-03 10:07:33] production.INFO: ClassifyAndScoreCallJob: skipping recording 2982 — too short to classify (duration=19s, words=44).  
[2026-08-03 10:08:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 2983 → AssemblyAI 24a43176-0456-4ade-bc7e-7055b7fdba1e  
[2026-08-03 10:09:11] production.DEBUG: CheckTranscriptionStatusJob: recording 2983 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:09:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 2983 after 0 checks.  
[2026-08-03 10:09:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2983. {"status":404,"body":"Not found"} 
[2026-08-03 10:09:12] production.INFO: ClassifyAndScoreCallJob: skipping recording 2983 — too short to classify (duration=26s, words=70).  
[2026-08-03 10:11:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:11:45] production.DEBUG: ClassifyAndScoreCallJob: recording 2153 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-03 10:11:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:11:55] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2153. {"total_score":95,"risk_rating":"low_risk","has_sections":true} 
[2026-08-03 10:12:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 10:13:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:13:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:14:43] production.INFO: ClassifyInboundEmailJob: message 14503 classified as 'generic' (high).  
[2026-08-03 10:15:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:15:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:15:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:16:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:16:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:17:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf640f842e41220288d564987dcf77c5d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4315"} 
[2026-08-03 10:17:05] production.DEBUG: TwilioController: handleOutbound {"call_id":4315,"CallSid":"CAf640f842e41220288d564987dcf77c5d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf640f842e41220288d564987dcf77c5d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4315"}} 
[2026-08-03 10:18:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 2984 → AssemblyAI 42b95fcf-f530-48e0-9e90-f098ec24696f  
[2026-08-03 10:19:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:19:51] production.DEBUG: CheckTranscriptionStatusJob: recording 2984 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:19:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 2984 after 0 checks.  
[2026-08-03 10:19:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2984. {"status":404,"body":"Not found"} 
[2026-08-03 10:19:55] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2984  
[2026-08-03 10:19:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:20:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 2985 → AssemblyAI 126a2e4b-e98f-4840-b0aa-7c13838e6a10  
[2026-08-03 10:20:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd8b72ac722230bf4dff30cf480a1ecdf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4316"} 
[2026-08-03 10:20:51] production.DEBUG: TwilioController: handleOutbound {"call_id":4316,"CallSid":"CAd8b72ac722230bf4dff30cf480a1ecdf","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd8b72ac722230bf4dff30cf480a1ecdf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4316"}} 
[2026-08-03 10:20:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:21:27] production.DEBUG: CheckTranscriptionStatusJob: recording 2985 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:21:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 2985 after 0 checks.  
[2026-08-03 10:21:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2985. {"status":404,"body":"Not found"} 
[2026-08-03 10:21:29] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2985  
[2026-08-03 10:22:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 2986 → AssemblyAI 3edb7bf0-5a9d-4655-a3d9-f8a2df489449  
[2026-08-03 10:22:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:23:13] production.DEBUG: CheckTranscriptionStatusJob: recording 2986 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:23:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 2986 after 0 checks.  
[2026-08-03 10:23:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2986. {"status":404,"body":"Not found"} 
[2026-08-03 10:23:15] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2986  
[2026-08-03 10:23:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcdead7bf418561a58d9a97b8d7a3b3a6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4317"} 
[2026-08-03 10:23:29] production.DEBUG: TwilioController: handleOutbound {"call_id":4317,"CallSid":"CAcdead7bf418561a58d9a97b8d7a3b3a6","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcdead7bf418561a58d9a97b8d7a3b3a6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4317"}} 
[2026-08-03 10:24:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:24:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA465a98235bf173a7fa62492f0f4025ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4318"} 
[2026-08-03 10:24:47] production.DEBUG: TwilioController: handleOutbound {"call_id":4318,"CallSid":"CA465a98235bf173a7fa62492f0f4025ef","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA465a98235bf173a7fa62492f0f4025ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4318"}} 
[2026-08-03 10:25:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:25:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:25:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 2987 → AssemblyAI d2d2f9bb-9633-4a4f-95dc-87ff3b0af5a3  
[2026-08-03 10:26:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:26:52] production.DEBUG: CheckTranscriptionStatusJob: recording 2987 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:26:52] production.INFO: CheckTranscriptionStatusJob: completed for recording 2987 after 0 checks.  
[2026-08-03 10:26:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2987. {"status":404,"body":"Not found"} 
[2026-08-03 10:26:53] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2987  
[2026-08-03 10:26:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 10:27:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:28:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA883a7614c65893589cef19879ab99454","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4319"} 
[2026-08-03 10:28:00] production.DEBUG: TwilioController: handleOutbound {"call_id":4319,"CallSid":"CA883a7614c65893589cef19879ab99454","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA883a7614c65893589cef19879ab99454","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4319"}} 
[2026-08-03 10:29:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:29:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:29:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 10:30:08] production.INFO: ClassifyInboundEmailJob: message 14525 classified as 'generic' (high).  
[2026-08-03 10:30:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:30:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:31:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 10:32:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 2988 → AssemblyAI 7934b3e4-4748-4728-a16f-91134e244857  
[2026-08-03 10:32:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 10:32:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:33:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:33:17] production.DEBUG: CheckTranscriptionStatusJob: recording 2988 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:33:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 2988 after 0 checks.  
[2026-08-03 10:33:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2988. {"status":404,"body":"Not found"} 
[2026-08-03 10:33:19] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2988  
[2026-08-03 10:35:15] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14371 (client 996, 1 handler(s)).  
[2026-08-03 10:35:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10503 (image001.png) skipped — unsupported type.  
[2026-08-03 10:35:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10504 (image002.png) skipped — unsupported type.  
[2026-08-03 10:35:24] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14388 (client 1238, 1 handler(s)).  
[2026-08-03 10:35:26] production.INFO: ClassifyInboundEmailJob: message 14526 classified as 'dsar_response' (high).  
[2026-08-03 10:35:29] production.INFO: FindRelatedDsarJob: message 14526 — dsar_ref='', inst_ref=''.  
[2026-08-03 10:35:32] production.INFO: FindRelatedDsarJob: message 14526 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 10:35:34] production.INFO: FindRelatedDsarJob: message 14526 response_type=delay_notice.  
[2026-08-03 10:35:34] production.INFO: FindRelatedDsarJob: message 14526 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none).  
[2026-08-03 10:35:34] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14389 (client 1238, 1 handler(s)).  
[2026-08-03 10:35:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:35:40] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14390 (client 1238, 1 handler(s)).  
[2026-08-03 10:35:49] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14411 (client 1283, 1 handler(s)).  
[2026-08-03 10:36:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 10:37:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:37:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:37:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:37:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:38:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:40:02] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14412 (client 1283, 1 handler(s)).  
[2026-08-03 10:40:17] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14424 (client 1252, 1 handler(s)).  
[2026-08-03 10:40:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:40:59] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14425 (client 1282, 1 handler(s)).  
[2026-08-03 10:41:26] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14481 (client 1190, 1 handler(s)).  
[2026-08-03 10:41:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:41:47] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14482 (client 1190, 1 handler(s)).  
[2026-08-03 10:41:53] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14483 (client 1190, 1 handler(s)).  
[2026-08-03 10:41:57] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14484 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:03] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14485 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:09] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14486 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:15] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14487 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:21] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14488 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:24] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14489 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 10:42:30] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14490 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:33] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14491 (client 1190, 1 handler(s)).  
[2026-08-03 10:42:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:42:39] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14493 (client 1190, 1 handler(s)).  
[2026-08-03 10:43:12] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14503 (client 1226, 1 handler(s)).  
[2026-08-03 10:43:21] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14525 (client 1283, 1 handler(s)).  
[2026-08-03 10:43:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:44:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:44:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:44:36] production.INFO: ClassifyInboundEmailJob: message 14529 classified as 'generic' (high).  
[2026-08-03 10:44:54] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14529 (client 1108, 1 handler(s)).  
[2026-08-03 10:45:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:45:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:46:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:47:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:47:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:48:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 10:48:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:48:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:48:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAa4da525c277fcb1170fb2e290249e44b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4320"} 
[2026-08-03 10:48:55] production.DEBUG: TwilioController: handleOutbound {"call_id":4320,"CallSid":"CAa4da525c277fcb1170fb2e290249e44b","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAa4da525c277fcb1170fb2e290249e44b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4320"}} 
[2026-08-03 10:48:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:49:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:49:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:50:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:50:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:50:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:51:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:51:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 2989 → AssemblyAI a49e9730-449f-41b5-af0c-40781f904f3b  
[2026-08-03 10:51:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 10:51:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 10:52:34] production.DEBUG: CheckTranscriptionStatusJob: recording 2989 → AssemblyAI status=completed (check #0)  
[2026-08-03 10:52:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 2989 after 0 checks.  
[2026-08-03 10:52:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2989. {"status":404,"body":"Not found"} 
[2026-08-03 10:52:36] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2989  
[2026-08-03 10:54:59] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/215/Outlook-3syrsnep.png.  {"userId":22,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/215/Outlook-3syrsnep.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-3syrsne...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 10:54:59] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/215/Outlook-sy44o2em.png.  {"userId":22,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/215/Outlook-sy44o2em.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-sy44o2e...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 10:56:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:56:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 10:56:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:57:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 10:57:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:57:57] production.INFO: ExtractMessageAttachmentsJob: attachment 10505 (image001.png) skipped — unsupported type.  
[2026-08-03 10:57:57] production.INFO: ExtractMessageAttachmentsJob: attachment 10506 (image002.png) skipped — unsupported type.  
[2026-08-03 10:57:57] production.INFO: ExtractMessageAttachmentsJob: attachment 10507 (image003.jpg) skipped — unsupported type.  
[2026-08-03 10:57:57] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10508 (20260803-DP8622377-MMAL-AckLetter.docx).  
[2026-08-03 10:57:59] production.INFO: ClassifyInboundEmailJob: message 14534 classified as 'dsar_response' (high).  
[2026-08-03 10:58:01] production.INFO: FindRelatedDsarJob: message 14534 — dsar_ref='DSAR-20260803-8622377', inst_ref='20260803-DP8622377-MMAL'.  
[2026-08-03 10:58:10] production.INFO: FindRelatedDsarJob: message 14534 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 10:58:10] production.INFO: FindRelatedDsarJob: message 14534 — extracted reference '20260803-DP8622377-MMAL' but no DSAR matched.  
[2026-08-03 10:58:12] production.INFO: FindRelatedDsarJob: message 14534 response_type=acknowledgement.  
[2026-08-03 10:58:12] production.INFO: FindRelatedDsarJob: message 14534 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-03 10:58:17] production.INFO: ClassifyInboundEmailJob: message 14535 classified as 'dsar_response' (high).  
[2026-08-03 10:58:17] production.INFO: FindRelatedDsarJob: message 14535 matched via regex reference 'DSAR-20260731-E21DC5' → DSAR 4148.  
[2026-08-03 10:58:19] production.INFO: FindRelatedDsarJob: message 14535 response_type=acknowledgement.  
[2026-08-03 10:58:19] production.INFO: FindRelatedDsarJob: message 14535 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4148).  
[2026-08-03 10:58:19] production.INFO: FindRelatedDsarJob: message 14535 auto-set DSAR 4148 status → acknowledged (response_type=acknowledgement).  
[2026-08-03 10:59:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:59:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 10:59:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 10:59:58] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 10:59:58] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 10:59:59] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 10:59:59] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 11:00:00] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:00:00] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:00:00] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:00:00] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:00:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:00:01] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:00:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:00:02] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:00:07] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":972,"documents":6,"has_signing_url":true} 
[2026-08-03 11:00:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 11:00:09] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 11:00:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 11:00:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:00:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:00:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:00:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:00:13] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 11:00:14] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:00:14] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:00:15] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:00:16] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:00:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:00:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 2990 → AssemblyAI 68e7e655-795b-4686-8e15-51510473f086  
[2026-08-03 11:00:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA0234d23e13b632cda7e67d6152f6131a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4321"} 
[2026-08-03 11:00:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4321,"CallSid":"CA0234d23e13b632cda7e67d6152f6131a","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA0234d23e13b632cda7e67d6152f6131a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4321"}} 
[2026-08-03 11:00:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:01:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 11:01:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:01:33] production.DEBUG: CheckTranscriptionStatusJob: recording 2990 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:01:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 2990 after 0 checks.  
[2026-08-03 11:01:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2990. {"status":404,"body":"Not found"} 
[2026-08-03 11:01:34] production.DEBUG: ClassifyAndScoreCallJob: recording 2990 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-03 11:01:41] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2990. {"total_score":98,"risk_rating":"low_risk","has_sections":true} 
[2026-08-03 11:01:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 11:02:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:02:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:03:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:04:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:04:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA36f94e9cb635fa99c53ea890106caf40","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4322"} 
[2026-08-03 11:04:04] production.DEBUG: TwilioController: handleOutbound {"call_id":4322,"CallSid":"CA36f94e9cb635fa99c53ea890106caf40","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA36f94e9cb635fa99c53ea890106caf40","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4322"}} 
[2026-08-03 11:04:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:05:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 2991 → AssemblyAI 978a1700-fd80-4a08-ada0-149892652a1c  
[2026-08-03 11:05:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:05:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:06:08] production.DEBUG: CheckTranscriptionStatusJob: recording 2991 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:06:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 2991 after 0 checks.  
[2026-08-03 11:06:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2991. {"status":404,"body":"Not found"} 
[2026-08-03 11:06:10] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 2991  
[2026-08-03 11:06:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2cba601e019d6c26f970c12d81de999a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4323"} 
[2026-08-03 11:06:10] production.DEBUG: TwilioController: handleOutbound {"call_id":4323,"CallSid":"CA2cba601e019d6c26f970c12d81de999a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2cba601e019d6c26f970c12d81de999a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4323"}} 
[2026-08-03 11:06:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:06:48] production.INFO: AutoTranscribeRecordingJob: submitted recording 2992 → AssemblyAI d8b4f248-b9b1-4010-b11f-d007e8a73c79  
[2026-08-03 11:07:50] production.DEBUG: CheckTranscriptionStatusJob: recording 2992 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:07:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 2992 after 0 checks.  
[2026-08-03 11:07:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2992. {"status":404,"body":"Not found"} 
[2026-08-03 11:07:50] production.INFO: ClassifyAndScoreCallJob: skipping recording 2992 — too short to classify (duration=23s, words=75).  
[2026-08-03 11:08:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3c4b6131de8c6d479e64758d50421211","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4324"} 
[2026-08-03 11:08:40] production.DEBUG: TwilioController: handleOutbound {"call_id":4324,"CallSid":"CA3c4b6131de8c6d479e64758d50421211","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3c4b6131de8c6d479e64758d50421211","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4324"}} 
[2026-08-03 11:08:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:08:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:09:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 2993 → AssemblyAI cd04c39e-f0d8-49db-a2b9-5f7e2abe2b82  
[2026-08-03 11:09:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:09:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4ccffc4ee7bb80c33fd604d840ab2a4c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4325"} 
[2026-08-03 11:09:50] production.DEBUG: TwilioController: handleOutbound {"call_id":4325,"CallSid":"CA4ccffc4ee7bb80c33fd604d840ab2a4c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4ccffc4ee7bb80c33fd604d840ab2a4c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4325"}} 
[2026-08-03 11:10:13] production.DEBUG: CheckTranscriptionStatusJob: recording 2993 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:10:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 2993 after 0 checks.  
[2026-08-03 11:10:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2993. {"status":404,"body":"Not found"} 
[2026-08-03 11:10:13] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 2993.  
[2026-08-03 11:10:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 2994 → AssemblyAI d86a0c2b-8236-49e8-9aa3-a3aadc2166ff  
[2026-08-03 11:10:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:10:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:11:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa6937f38612b3dd4446252c1da8e1cd5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4326"} 
[2026-08-03 11:11:09] production.DEBUG: TwilioController: handleOutbound {"call_id":4326,"CallSid":"CAa6937f38612b3dd4446252c1da8e1cd5","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa6937f38612b3dd4446252c1da8e1cd5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4326"}} 
[2026-08-03 11:11:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:11:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:11:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:11:48] production.DEBUG: CheckTranscriptionStatusJob: recording 2994 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:11:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 2994 after 0 checks.  
[2026-08-03 11:11:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2994. {"status":404,"body":"Not found"} 
[2026-08-03 11:11:49] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3147 — pages=2, large=no.  
[2026-08-03 11:11:53] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3147 — file=SAR-26-04985 - Response.pdf, is_dsar_document=1, confidence=high.  
[2026-08-03 11:11:57] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3147 — file=SAR-26-04985 - Response.pdf, AI filter: 2 relevant of 2.  
[2026-08-03 11:12:02] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3147 — file=SAR-26-04985 - Response.pdf, extraction produced 0 item(s).  
[2026-08-03 11:12:02] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3147 — done, 0 total evidence items.  
[2026-08-03 11:12:02] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3148 — pages=9, large=no.  
[2026-08-03 11:12:05] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3148 — file=SAR-26-04985 - CHS.pdf, is_dsar_document=, confidence=high.  
[2026-08-03 11:12:05] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 3148 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-03 11:12:05] production.INFO: ClassifyAndScoreCallJob: skipping recording 2994 — too short to classify (duration=25s, words=82).  
[2026-08-03 11:12:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 2995 → AssemblyAI b215dadd-14d6-4b78-ba73-ac8ca8f38a39  
[2026-08-03 11:12:07] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 7125 — pages=9, large=no.  
[2026-08-03 11:12:14] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 7125 — file=IEP user guide.pdf, is_dsar_document=, confidence=high.  
[2026-08-03 11:12:15] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 7125 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-03 11:12:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA124bb26aebd32036d610f2fc649fe31a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4327"} 
[2026-08-03 11:12:17] production.DEBUG: TwilioController: handleOutbound {"call_id":4327,"CallSid":"CA124bb26aebd32036d610f2fc649fe31a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA124bb26aebd32036d610f2fc649fe31a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4327"}} 
[2026-08-03 11:12:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8f214820bd7bf464d7a3fc64817b6ae0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4328"} 
[2026-08-03 11:12:58] production.DEBUG: TwilioController: handleOutbound {"call_id":4328,"CallSid":"CA8f214820bd7bf464d7a3fc64817b6ae0","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8f214820bd7bf464d7a3fc64817b6ae0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4328"}} 
[2026-08-03 11:13:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:13:10] production.DEBUG: CheckTranscriptionStatusJob: recording 2995 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:13:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 2995 after 0 checks.  
[2026-08-03 11:13:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2995. {"status":404,"body":"Not found"} 
[2026-08-03 11:13:10] production.INFO: ClassifyAndScoreCallJob: skipping recording 2995 — too short to classify (duration=23s, words=76).  
[2026-08-03 11:13:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:13:43] production.INFO: AutoTranscribeRecordingJob: submitted recording 2996 → AssemblyAI 9ce38443-3d2a-464c-944d-90d5be2ce3d2  
[2026-08-03 11:13:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:14:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:14:31] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf9d9e07088dc32233fb613a008ad6f28","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4329"} 
[2026-08-03 11:14:31] production.DEBUG: TwilioController: handleOutbound {"call_id":4329,"CallSid":"CAf9d9e07088dc32233fb613a008ad6f28","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf9d9e07088dc32233fb613a008ad6f28","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4329"}} 
[2026-08-03 11:14:45] production.DEBUG: CheckTranscriptionStatusJob: recording 2996 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:14:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 2996 after 0 checks.  
[2026-08-03 11:14:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:14:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2996. {"status":404,"body":"Not found"} 
[2026-08-03 11:14:45] production.INFO: ClassifyAndScoreCallJob: skipping recording 2996 — too short to classify (duration=23s, words=71).  
[2026-08-03 11:14:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:15:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:15:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 2997 → AssemblyAI dc8a64b4-ee30-4597-ba1c-0bcaf7ebfc17  
[2026-08-03 11:15:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:15:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:16:07] production.DEBUG: CheckTranscriptionStatusJob: recording 2997 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:16:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 2997 after 0 checks.  
[2026-08-03 11:16:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2997. {"status":404,"body":"Not found"} 
[2026-08-03 11:16:07] production.INFO: ClassifyAndScoreCallJob: skipping recording 2997 — too short to classify (duration=24s, words=79).  
[2026-08-03 11:16:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:16:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAf765bbcf8c034a50d48ed517c75478ba","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4330"} 
[2026-08-03 11:16:29] production.DEBUG: TwilioController: handleOutbound {"call_id":4330,"CallSid":"CAf765bbcf8c034a50d48ed517c75478ba","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAf765bbcf8c034a50d48ed517c75478ba","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4330"}} 
[2026-08-03 11:17:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:18:01] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9af0401d057139070cc363ac7642a0fa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4331"} 
[2026-08-03 11:18:01] production.DEBUG: TwilioController: handleOutbound {"call_id":4331,"CallSid":"CA9af0401d057139070cc363ac7642a0fa","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9af0401d057139070cc363ac7642a0fa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4331"}} 
[2026-08-03 11:18:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 11:19:29] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 11:19:30] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 11:19:30] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:19:31] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:19:32] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:19:32] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:19:57] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 11:19:58] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 11:19:59] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:19:59] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:20:00] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:20:01] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:20:01] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 11:20:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAc1370e310ed88ae60a1392a4270d6746","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4332"} 
[2026-08-03 11:20:02] production.DEBUG: TwilioController: handleOutbound {"call_id":4332,"CallSid":"CAc1370e310ed88ae60a1392a4270d6746","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAc1370e310ed88ae60a1392a4270d6746","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4332"}} 
[2026-08-03 11:20:02] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ3H1PECRNX9JBW5NK624T8N"} 
[2026-08-03 11:20:03] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 11:20:04] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ3H1PGB0ZPMHEARV1XMA8PA"} 
[2026-08-03 11:20:05] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:20:06] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ3H1PGV8VPPGJSTGTX5N37H"} 
[2026-08-03 11:20:06] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:20:07] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ3H1PH9897XX4JJ6MNTBPN4"} 
[2026-08-03 11:20:08] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:20:08] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ3H1PKSBMA42DK133VC85QX"} 
[2026-08-03 11:20:09] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:20:10] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ3H1PMXTTBWQ68TY0M0YKF4"} 
[2026-08-03 11:20:11] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mrs Elizabeth Byrne Waddell e-signed 6 documents",
    "client_id": 1290,
    "client_name": "Mrs Elizabeth Byrne Waddell",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra"
    ],
    "id": "5f5f6ee8-f487-4b01-a960-2b88d2fa0754",
    "socket": null
}  
[2026-08-03 11:20:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA6769bc691d326348a3d814be16840556","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4333"} 
[2026-08-03 11:20:50] production.DEBUG: TwilioController: handleOutbound {"call_id":4333,"CallSid":"CA6769bc691d326348a3d814be16840556","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA6769bc691d326348a3d814be16840556","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4333"}} 
[2026-08-03 11:22:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:24:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 2998 → AssemblyAI 0999d28d-eb2a-42b5-88d0-2fb0ec27f123  
[2026-08-03 11:25:13] production.DEBUG: CheckTranscriptionStatusJob: recording 2998 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:25:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 2998 after 0 checks.  
[2026-08-03 11:25:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2998. {"status":404,"body":"Not found"} 
[2026-08-03 11:25:15] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 2998  
[2026-08-03 11:26:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 2999 → AssemblyAI e2b48ddb-c40f-45ac-a9b9-8519db9ccd80  
[2026-08-03 11:27:28] production.DEBUG: CheckTranscriptionStatusJob: recording 2999 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:27:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 2999 after 0 checks.  
[2026-08-03 11:27:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 2999. {"status":404,"body":"Not found"} 
[2026-08-03 11:27:32] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 2999  
[2026-08-03 11:27:46] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 2999. {"total_score":62,"risk_rating":"high_risk","has_sections":true} 
[2026-08-03 11:28:52] production.INFO: ClassifyInboundEmailJob: message 14564 classified as 'dsar_response' (high).  
[2026-08-03 11:28:55] production.INFO: FindRelatedDsarJob: message 14564 — dsar_ref='', inst_ref=''.  
[2026-08-03 11:29:01] production.INFO: FindRelatedDsarJob: message 14564 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 11:29:02] production.INFO: FindRelatedDsarJob: message 14564 response_type=info_requested.  
[2026-08-03 11:29:02] production.INFO: FindRelatedDsarJob: message 14564 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-08-03 11:29:04] production.INFO: ClassifyInboundEmailJob: message 14565 classified as 'generic' (high).  
[2026-08-03 11:29:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:29:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:30:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:31:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:31:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAb72c3b35429645d190997f8bbeba2b93","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4334"} 
[2026-08-03 11:31:30] production.DEBUG: TwilioController: handleOutbound {"call_id":4334,"CallSid":"CAb72c3b35429645d190997f8bbeba2b93","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAb72c3b35429645d190997f8bbeba2b93","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4334"}} 
[2026-08-03 11:31:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:31:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:31:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 11:32:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:32:25] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14565 (client 1290, 1 handler(s)).  
[2026-08-03 11:32:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:33:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:35:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 3000 → AssemblyAI 26d734b5-8652-430d-bedb-81e660417155  
[2026-08-03 11:35:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:35:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:35:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:35:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:35:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:35:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:35:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 11:36:01] production.DEBUG: CheckTranscriptionStatusJob: recording 3000 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:36:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 3000 after 0 checks.  
[2026-08-03 11:36:02] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3000. {"status":404,"body":"Not found"} 
[2026-08-03 11:36:03] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3000  
[2026-08-03 11:37:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:37:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 11:37:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:39:09] production.INFO: ClassifyInboundEmailJob: message 14569 classified as 'generic' (high).  
[2026-08-03 11:39:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:39:50] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Peat Inn","ToZip":null,"CallSid":"CA00b7dd55bff85fb3d795b4287a56484e","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EwMGI3ZGQ1NWJmZjg1ZmIzZDc5NWI0Mjg3YTU2NDg0ZSIsImZyb20iOiIrNDQxMzMzNzMwNDc3IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTc1MzU4OSJ9.Sd3ZcbC7-XzAmJwJf3g6iuLcRSKriiaaJZevkzINMT2rEkHLfL1SVZQo-qSt9PTxT-1VY1C03JXtHuXL86VDWA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441333730477","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441333730477","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Peat Inn"} 
[2026-08-03 11:40:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 11:41:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 11:41:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 11:42:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbf6ea533f1a6215ee59bca1484303e76","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4336"} 
[2026-08-03 11:42:44] production.DEBUG: TwilioController: handleOutbound {"call_id":4336,"CallSid":"CAbf6ea533f1a6215ee59bca1484303e76","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbf6ea533f1a6215ee59bca1484303e76","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4336"}} 
[2026-08-03 11:43:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA64304b0d0c3d25d57b59fb32f7f4a6c4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4337"} 
[2026-08-03 11:43:03] production.DEBUG: TwilioController: handleOutbound {"call_id":4337,"CallSid":"CA64304b0d0c3d25d57b59fb32f7f4a6c4","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA64304b0d0c3d25d57b59fb32f7f4a6c4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4337"}} 
[2026-08-03 11:43:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 3001 → AssemblyAI 59901c41-0b20-4330-b454-0fbc3cb546f3  
[2026-08-03 11:44:33] production.DEBUG: CheckTranscriptionStatusJob: recording 3001 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:44:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 3001 after 0 checks.  
[2026-08-03 11:44:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3001. {"status":404,"body":"Not found"} 
[2026-08-03 11:44:35] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3001  
[2026-08-03 11:45:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAdb7ccc02926ccd2a1dc20d0a0df60b38","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4338"} 
[2026-08-03 11:45:03] production.DEBUG: TwilioController: handleOutbound {"call_id":4338,"CallSid":"CAdb7ccc02926ccd2a1dc20d0a0df60b38","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAdb7ccc02926ccd2a1dc20d0a0df60b38","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4338"}} 
[2026-08-03 11:45:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf3e257c9835c36b92b0f170ca02694ff","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4339"} 
[2026-08-03 11:45:07] production.DEBUG: TwilioController: handleOutbound {"call_id":4339,"CallSid":"CAf3e257c9835c36b92b0f170ca02694ff","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf3e257c9835c36b92b0f170ca02694ff","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4339"}} 
[2026-08-03 11:45:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfa53c05498a262f89cbefc324cb0a79a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4340"} 
[2026-08-03 11:45:21] production.DEBUG: TwilioController: handleOutbound {"call_id":4340,"CallSid":"CAfa53c05498a262f89cbefc324cb0a79a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfa53c05498a262f89cbefc324cb0a79a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4340"}} 
[2026-08-03 11:45:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:45:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 11:45:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA5fe1f0c02e372aa436378c4f01664ad2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4341"} 
[2026-08-03 11:45:45] production.DEBUG: TwilioController: handleOutbound {"call_id":4341,"CallSid":"CA5fe1f0c02e372aa436378c4f01664ad2","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA5fe1f0c02e372aa436378c4f01664ad2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4341"}} 
[2026-08-03 11:45:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 11:45:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 11:46:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:46:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:46:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:46:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:46:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 3002 → AssemblyAI 47aa74ec-3d44-474f-beb0-7d33b50a2e5f  
[2026-08-03 11:47:48] production.DEBUG: CheckTranscriptionStatusJob: recording 3002 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:47:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 3002 after 0 checks.  
[2026-08-03 11:47:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3002. {"status":404,"body":"Not found"} 
[2026-08-03 11:47:49] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3002.  
[2026-08-03 11:47:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/404/image002.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/404/image002.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image002.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/502/image001.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/502/image001.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image001.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/502/image003.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/502/image003.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image003.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/404/image001.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/404/image001.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image001.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/502/image002.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/502/image002.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image002.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/502/image004.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/502/image004.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image004.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 11:50:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:50:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA644c50be6bf11b6f99f5cef56d018999","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4342"} 
[2026-08-03 11:50:42] production.DEBUG: TwilioController: handleOutbound {"call_id":4342,"CallSid":"CA644c50be6bf11b6f99f5cef56d018999","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA644c50be6bf11b6f99f5cef56d018999","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4342"}} 
[2026-08-03 11:51:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA8cf8164b81036b59c792ee8400f65ca8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4343"} 
[2026-08-03 11:51:11] production.DEBUG: TwilioController: handleOutbound {"call_id":4343,"CallSid":"CA8cf8164b81036b59c792ee8400f65ca8","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA8cf8164b81036b59c792ee8400f65ca8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4343"}} 
[2026-08-03 11:51:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 11:52:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 3003 → AssemblyAI aac69923-5e6b-4e59-921f-9957fe447b36  
[2026-08-03 11:53:56] production.DEBUG: CheckTranscriptionStatusJob: recording 3003 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:53:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 3003 after 0 checks.  
[2026-08-03 11:53:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3003. {"status":404,"body":"Not found"} 
[2026-08-03 11:53:57] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3003.  
[2026-08-03 11:56:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 11:56:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:57:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:57:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 11:57:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 11:57:20] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Lanark","ToZip":null,"CallSid":"CA57c3cc37b82bbdd47a68396cd277542e","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E1N2MzY2MzN2I4MmJiZGQ0N2E2ODM5NmNkMjc3NTQyZSIsImZyb20iOiIrNDQxNTU1NzUyMTUwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc1NDY0MCJ9.17ZrbdM5vyyjrhanaeap97NZ1jqsyLY93nTfPLHLQ9s-9cZ0OP2RKQCKeOknI3zpTpVBGcDharTNpneFIGa8vA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441555752150","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441555752150","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Lanark"} 
[2026-08-03 11:57:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 11:58:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 11:58:36] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA57c3cc37b82bbdd47a68396cd277542e","DialCallSid":"CAd58d78db24a89b0f8ab18840c704efa5","DialCallStatus":"completed","DialCallDuration":"70"} 
[2026-08-03 11:58:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 3004 → AssemblyAI 713c1083-329d-46bf-ace2-80fd01de332e  
[2026-08-03 11:59:47] production.DEBUG: CheckTranscriptionStatusJob: recording 3004 → AssemblyAI status=completed (check #0)  
[2026-08-03 11:59:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 3004 after 0 checks.  
[2026-08-03 11:59:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3004. {"status":404,"body":"Not found"} 
[2026-08-03 11:59:47] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3004.  
[2026-08-03 12:01:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 12:02:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:02:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:02:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:02:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:02:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:02:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:02:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:03:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:03:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:03:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:03:31] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA00b7dd55bff85fb3d795b4287a56484e","DialCallSid":"CA5f29880d8861786dedf333cdac0b57d9","DialCallStatus":"completed","DialCallDuration":"1415"} 
[2026-08-03 12:03:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 12:03:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 12:04:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:04:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:04:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 12:04:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 3005 → AssemblyAI fb6a5c6d-3eed-4590-9dff-45a7b09b678f  
[2026-08-03 12:04:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:04:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 12:04:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:05:23] production.DEBUG: CheckTranscriptionStatusJob: recording 3005 → AssemblyAI status=completed (check #0)  
[2026-08-03 12:05:23] production.INFO: CheckTranscriptionStatusJob: completed for recording 3005 after 0 checks.  
[2026-08-03 12:05:23] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3005. {"status":404,"body":"Not found"} 
[2026-08-03 12:05:23] production.DEBUG: ClassifyAndScoreCallJob: recording 3005 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-03 12:05:31] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3005. {"total_score":100,"risk_rating":"low_risk","has_sections":true} 
[2026-08-03 12:05:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:05:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:05:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:06:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:07:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAa8b7e79206bbbdb3ed86955c937e30a6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4345"} 
[2026-08-03 12:07:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4345,"CallSid":"CAa8b7e79206bbbdb3ed86955c937e30a6","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAa8b7e79206bbbdb3ed86955c937e30a6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4345"}} 
[2026-08-03 12:08:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 12:08:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 12:11:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:11:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:12:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 3006 → AssemblyAI 364558ee-fb98-433f-be62-566c88fe7501  
[2026-08-03 12:12:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:12:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:13:12] production.DEBUG: CheckTranscriptionStatusJob: recording 3006 → AssemblyAI status=completed (check #0)  
[2026-08-03 12:13:12] production.INFO: CheckTranscriptionStatusJob: completed for recording 3006 after 0 checks.  
[2026-08-03 12:13:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3006. {"status":404,"body":"Not found"} 
[2026-08-03 12:13:13] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3006.  
[2026-08-03 12:13:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:13:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:14:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:14:51] production.DEBUG: temp/dsar-merged-bfb5f762-2b8f-48f3-93e1-4822d5373827.pdf  
[2026-08-03 12:14:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:15:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:15:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:15:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:16:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:16:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:17:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:17:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:17:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:17:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:17:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:21:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:21:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:21:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:22:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:22:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:23:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:23:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:23:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:24:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:24:22] production.INFO: ClassifyInboundEmailJob: message 14579 classified as 'generic' (high).  
[2026-08-03 12:24:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:25:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:25:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:25:28] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:25:28] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:25:41] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:25:41] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:26:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:26:42] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:26:42] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:27:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:28:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:29:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:29:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 12:29:58] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:29:58] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:29:58] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:29:58] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:30:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:30:11] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:30:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:30:12] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:30:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 12:31:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:31:13] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:31:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:31:13] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:31:50] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:31:50] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 12:32:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAab5d025d346d749e0ed2aa2f4ce6d4bb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4346"} 
[2026-08-03 12:32:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4346,"CallSid":"CAab5d025d346d749e0ed2aa2f4ce6d4bb","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAab5d025d346d749e0ed2aa2f4ce6d4bb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4346"}} 
[2026-08-03 12:33:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:34:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZC7EX66RBWGYC3T3RR4"} 
[2026-08-03 12:34:06] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3PDZC7EX66RBWGYC3T3RR4"} 
[2026-08-03 12:34:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZDYS0T1V4KR4TP8G2CE"} 
[2026-08-03 12:34:07] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3PDZDYS0T1V4KR4TP8G2CE"} 
[2026-08-03 12:34:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZEB4Z3863GTJDX4TN2J"} 
[2026-08-03 12:34:07] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3PDZEB4Z3863GTJDX4TN2J"} 
[2026-08-03 12:34:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZERXA0CGKDXXSWK95B0"} 
[2026-08-03 12:34:08] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3PDZERXA0CGKDXXSWK95B0"} 
[2026-08-03 12:34:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZGVS0HT4GAY7829BVHZ"} 
[2026-08-03 12:34:08] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3PDZGVS0HT4GAY7829BVHZ"} 
[2026-08-03 12:34:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZHS47X83VD4SRSVJPDV"} 
[2026-08-03 12:34:09] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3PDZHS47X83VD4SRSVJPDV"} 
[2026-08-03 12:34:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZJ8TRCEW7X97BFB0E2F"} 
[2026-08-03 12:34:10] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3PDZJ8TRCEW7X97BFB0E2F"} 
[2026-08-03 12:34:13] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":973,"documents":7,"has_signing_url":true} 
[2026-08-03 12:34:13] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3PDZC7EX66RBWGYC3T3RR4"} 
[2026-08-03 12:34:14] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3PDZDYS0T1V4KR4TP8G2CE"} 
[2026-08-03 12:34:15] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3PDZEB4Z3863GTJDX4TN2J"} 
[2026-08-03 12:34:15] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3PDZERXA0CGKDXXSWK95B0"} 
[2026-08-03 12:34:16] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3PDZGVS0HT4GAY7829BVHZ"} 
[2026-08-03 12:34:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZC7EX66RBWGYC3T3RR4"} 
[2026-08-03 12:34:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZDYS0T1V4KR4TP8G2CE"} 
[2026-08-03 12:34:18] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZEB4Z3863GTJDX4TN2J"} 
[2026-08-03 12:34:18] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZERXA0CGKDXXSWK95B0"} 
[2026-08-03 12:34:19] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZGVS0HT4GAY7829BVHZ"} 
[2026-08-03 12:34:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZHS47X83VD4SRSVJPDV"} 
[2026-08-03 12:34:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3PDZJ8TRCEW7X97BFB0E2F"} 
[2026-08-03 12:34:21] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3PDZHS47X83VD4SRSVJPDV"} 
[2026-08-03 12:34:22] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3PDZJ8TRCEW7X97BFB0E2F"} 
[2026-08-03 12:35:00] production.INFO: ExtractMessageAttachmentsJob: attachment 10513 (5cf3c851-2c35-4082-a270-75a256c07ac2) skipped — unsupported type.  
[2026-08-03 12:35:00] production.INFO: ExtractMessageAttachmentsJob: attachment 10514 (2305cbea-6b28-4360-85ca-03ca1203ab22) skipped — unsupported type.  
[2026-08-03 12:35:02] production.INFO: ClassifyInboundEmailJob: message 14582 classified as 'generic' (high).  
[2026-08-03 12:36:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:36:13] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 12:36:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:36:14] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 12:37:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:37:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:40:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA607e2aaafc02c65f7c1862c2618670c7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4347"} 
[2026-08-03 12:40:20] production.DEBUG: TwilioController: handleOutbound {"call_id":4347,"CallSid":"CA607e2aaafc02c65f7c1862c2618670c7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA607e2aaafc02c65f7c1862c2618670c7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4347"}} 
[2026-08-03 12:41:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 12:41:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:41:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 12:42:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 12:42:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 3007 → AssemblyAI 32662d12-06ed-4ecc-b3f2-771a752ec7bd  
[2026-08-03 12:42:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 12:42:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA470ec109ad8a4c145e33e4b4b92d098e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4348"} 
[2026-08-03 12:42:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4348,"CallSid":"CA470ec109ad8a4c145e33e4b4b92d098e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA470ec109ad8a4c145e33e4b4b92d098e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4348"}} 
[2026-08-03 12:42:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 12:43:11] production.DEBUG: CheckTranscriptionStatusJob: recording 3007 → AssemblyAI status=completed (check #0)  
[2026-08-03 12:43:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 3007 after 0 checks.  
[2026-08-03 12:43:11] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3007. {"status":404,"body":"Not found"} 
[2026-08-03 12:43:14] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 3007  
[2026-08-03 12:43:21] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3007. {"total_score":60,"risk_rating":"high_risk","has_sections":true} 
[2026-08-03 12:43:39] production.INFO: ExtractMessageAttachmentsJob: attachment 10515 (1000013435.jpg) skipped — unsupported type.  
[2026-08-03 12:43:39] production.INFO: ExtractMessageAttachmentsJob: attachment 10516 (1000013433.jpg) skipped — unsupported type.  
[2026-08-03 12:43:39] production.INFO: ExtractMessageAttachmentsJob: attachment 10517 (1000013437.jpg) skipped — unsupported type.  
[2026-08-03 12:43:39] production.INFO: ExtractMessageAttachmentsJob: attachment 10518 (1000013436.jpg) skipped — unsupported type.  
[2026-08-03 12:43:41] production.INFO: ClassifyInboundEmailJob: message 14585 classified as 'dsar_response' (high).  
[2026-08-03 12:43:43] production.INFO: FindRelatedDsarJob: message 14585 — dsar_ref='', inst_ref='101282'.  
[2026-08-03 12:43:51] production.INFO: FindRelatedDsarJob: message 14585 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 12:43:51] production.INFO: FindRelatedDsarJob: message 14585 — extracted reference '101282' but no DSAR matched.  
[2026-08-03 12:43:53] production.INFO: FindRelatedDsarJob: message 14585 response_type=info_requested.  
[2026-08-03 12:43:53] production.INFO: FindRelatedDsarJob: message 14585 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-08-03 12:44:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 12:44:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:44:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:44:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:44:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:44:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:44:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:44:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:48:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:49:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:49:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:50:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 12:51:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 12:52:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:52:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:52:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 12:54:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:54:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:54:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:54:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:55:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:55:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:55:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:56:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:56:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:56:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:56:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:57:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 12:59:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc23a024ce58079ad37d7c8283bfd3d50","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4349"} 
[2026-08-03 12:59:07] production.DEBUG: TwilioController: handleOutbound {"call_id":4349,"CallSid":"CAc23a024ce58079ad37d7c8283bfd3d50","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc23a024ce58079ad37d7c8283bfd3d50","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4349"}} 
[2026-08-03 13:01:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 13:01:52] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 13:02:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 3008 → AssemblyAI 0b7614c3-f04e-485e-b099-724e03a4dcf3  
[2026-08-03 13:02:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 13:03:31] production.DEBUG: CheckTranscriptionStatusJob: recording 3008 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:03:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 3008 after 0 checks.  
[2026-08-03 13:03:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3008. {"status":404,"body":"Not found"} 
[2026-08-03 13:03:34] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3008  
[2026-08-03 13:04:33] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3008  
[2026-08-03 13:04:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 13:05:01] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAa81304ff787d17ddffd64c6ecb81d770","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FhODEzMDRmZjc4N2QxN2RkZmZkNjRjNmVjYjgxZDc3MCIsImZyb20iOiIrNDQ3NTY1NDk0NDE2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc1ODcwMCJ9.IgVolZC0cniR505DYnfyrc1MYrVYqqkZ8YqoCZOC-N8k4h02BpT2-gDX5JRJOuDfTA1l0lLPpZ_3XN7ejo7qpQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 13:05:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:05:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:06:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 13:06:17] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 13:06:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 13:06:17] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 13:06:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:07:10] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAa81304ff787d17ddffd64c6ecb81d770","DialCallSid":"CA0fab9a8ad82ad5f0a06d7be26839091b","DialCallStatus":"completed","DialCallDuration":"120"} 
[2026-08-03 13:07:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 3009 → AssemblyAI 09dc6eb2-c26a-4e2b-8ad1-660613bb4cb9  
[2026-08-03 13:07:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 3010 → AssemblyAI f07bd89c-2b33-477d-b819-e3212ade6363  
[2026-08-03 13:07:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:07:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:07:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:07:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:08:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:08:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:08:27] production.DEBUG: CheckTranscriptionStatusJob: recording 3009 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:08:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 3009 after 0 checks.  
[2026-08-03 13:08:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3009. {"status":404,"body":"Not found"} 
[2026-08-03 13:08:28] production.DEBUG: ClassifyAndScoreCallJob: recording 3009 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-03 13:08:37] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3009. {"total_score":92,"risk_rating":"low_risk","has_sections":true} 
[2026-08-03 13:08:38] production.DEBUG: CheckTranscriptionStatusJob: recording 3010 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:08:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 3010 after 0 checks.  
[2026-08-03 13:08:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3010. {"status":404,"body":"Not found"} 
[2026-08-03 13:08:38] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3010.  
[2026-08-03 13:08:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA451185e6b26f2c1579f95df8b3fb98df","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4351"} 
[2026-08-03 13:08:46] production.DEBUG: TwilioController: handleOutbound {"call_id":4351,"CallSid":"CA451185e6b26f2c1579f95df8b3fb98df","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA451185e6b26f2c1579f95df8b3fb98df","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4351"}} 
[2026-08-03 13:09:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA555b7d12f8be0034c6ce956fe8fe350d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4352"} 
[2026-08-03 13:09:06] production.DEBUG: TwilioController: handleOutbound {"call_id":4352,"CallSid":"CA555b7d12f8be0034c6ce956fe8fe350d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA555b7d12f8be0034c6ce956fe8fe350d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4352"}} 
[2026-08-03 13:10:06] production.INFO: ExtractMessageAttachmentsJob: attachment 10519 (Outlook-A blue and.png) skipped — unsupported type.  
[2026-08-03 13:10:08] production.INFO: ClassifyInboundEmailJob: message 14595 classified as 'dsar_response' (high).  
[2026-08-03 13:10:11] production.INFO: FindRelatedDsarJob: message 14595 — dsar_ref='', inst_ref='Ref: 100897'.  
[2026-08-03 13:10:18] production.INFO: FindRelatedDsarJob: message 14595 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 13:10:18] production.INFO: FindRelatedDsarJob: message 14595 — extracted reference 'Ref: 100897' but no DSAR matched.  
[2026-08-03 13:10:20] production.INFO: FindRelatedDsarJob: message 14595 response_type=data_provided.  
[2026-08-03 13:10:20] production.INFO: FindRelatedDsarJob: message 14595 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-08-03 13:10:20] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10519 — skipped as small image (5727 bytes), likely signature/logo.  
[2026-08-03 13:10:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA93ac70fcc8ff08b5c2cf4cf36778a11a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4353"} 
[2026-08-03 13:10:29] production.DEBUG: TwilioController: handleOutbound {"call_id":4353,"CallSid":"CA93ac70fcc8ff08b5c2cf4cf36778a11a","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA93ac70fcc8ff08b5c2cf4cf36778a11a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4353"}} 
[2026-08-03 13:11:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 13:11:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 13:12:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 13:12:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA577d33f0e83b32db767a7e02640ac132","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4354"} 
[2026-08-03 13:12:21] production.DEBUG: TwilioController: handleOutbound {"call_id":4354,"CallSid":"CA577d33f0e83b32db767a7e02640ac132","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA577d33f0e83b32db767a7e02640ac132","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4354"}} 
[2026-08-03 13:13:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 3011 → AssemblyAI cd631559-2c31-4ed8-a63c-cfb09fdeddd4  
[2026-08-03 13:14:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:14:31] production.DEBUG: CheckTranscriptionStatusJob: recording 3011 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:14:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 3011 after 0 checks.  
[2026-08-03 13:14:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3011. {"status":404,"body":"Not found"} 
[2026-08-03 13:14:32] production.INFO: ClassifyAndScoreCallJob: skipping recording 3011 — too short to classify (duration=28s, words=68).  
[2026-08-03 13:14:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:14:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA91921c274ef028caad5d933d8c63d635","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4355"} 
[2026-08-03 13:14:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4355,"CallSid":"CA91921c274ef028caad5d933d8c63d635","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA91921c274ef028caad5d933d8c63d635","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4355"}} 
[2026-08-03 13:14:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:14:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:14:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:15:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:16:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 3012 → AssemblyAI d8db3d71-cfa5-485c-9a8b-b5a97493ecff  
[2026-08-03 13:16:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 13:16:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 13:16:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 13:16:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 13:17:07] production.DEBUG: CheckTranscriptionStatusJob: recording 3012 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:17:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 3012 after 0 checks.  
[2026-08-03 13:17:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3012. {"status":404,"body":"Not found"} 
[2026-08-03 13:17:10] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3012  
[2026-08-03 13:17:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 13:17:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:17:34] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:17:34] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:17:34] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:17:34] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:17:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 13:17:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:17:47] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:17:47] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:17:48] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:17:48] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:18:50] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:18:50] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:18:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:18:51] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:18:53] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14585 (client 1282, 1 handler(s)).  
[2026-08-03 13:18:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA10088301c78d7878639500ec229ddb01","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4356"} 
[2026-08-03 13:18:55] production.DEBUG: TwilioController: handleOutbound {"call_id":4356,"CallSid":"CA10088301c78d7878639500ec229ddb01","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA10088301c78d7878639500ec229ddb01","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4356"}} 
[2026-08-03 13:18:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 13:19:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:19:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:19:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:20:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAad7e69083dfb7811e3dbfe2b675ebdce","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4357"} 
[2026-08-03 13:20:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4357,"CallSid":"CAad7e69083dfb7811e3dbfe2b675ebdce","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAad7e69083dfb7811e3dbfe2b675ebdce","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4357"}} 
[2026-08-03 13:20:48] production.INFO: AutoTranscribeRecordingJob: submitted recording 3013 → AssemblyAI 5bc9154d-e43c-4fe6-8358-c16b139cc7b7  
[2026-08-03 13:20:53] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MG3MT28GR04Y5VS9DHH"} 
[2026-08-03 13:20:53] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MG3MT28GR04Y5VS9DHH"} 
[2026-08-03 13:20:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MHNH3XD33HE0JDGPZ2A"} 
[2026-08-03 13:20:54] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MHNH3XD33HE0JDGPZ2A"} 
[2026-08-03 13:20:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MJ3YEVFJFJWFA3NTTZ4"} 
[2026-08-03 13:20:54] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MJ3YEVFJFJWFA3NTTZ4"} 
[2026-08-03 13:20:55] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MJF0WQ24BH93R7XYHZ6"} 
[2026-08-03 13:20:55] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MJF0WQ24BH93R7XYHZ6"} 
[2026-08-03 13:20:56] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MMV0ZWB29AP3KBRF83X"} 
[2026-08-03 13:20:56] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MMV0ZWB29AP3KBRF83X"} 
[2026-08-03 13:20:56] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MNQ523980K6ZVQ9EHCY"} 
[2026-08-03 13:20:56] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MNQ523980K6ZVQ9EHCY"} 
[2026-08-03 13:20:57] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MPAN312B03W8NZNGPNS"} 
[2026-08-03 13:20:57] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MPAN312B03W8NZNGPNS"} 
[2026-08-03 13:21:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MG3MT28GR04Y5VS9DHH"} 
[2026-08-03 13:21:03] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MG3MT28GR04Y5VS9DHH"} 
[2026-08-03 13:21:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MHNH3XD33HE0JDGPZ2A"} 
[2026-08-03 13:21:04] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MHNH3XD33HE0JDGPZ2A"} 
[2026-08-03 13:21:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MJ3YEVFJFJWFA3NTTZ4"} 
[2026-08-03 13:21:05] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MJ3YEVFJFJWFA3NTTZ4"} 
[2026-08-03 13:21:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MJF0WQ24BH93R7XYHZ6"} 
[2026-08-03 13:21:05] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MJF0WQ24BH93R7XYHZ6"} 
[2026-08-03 13:21:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MMV0ZWB29AP3KBRF83X"} 
[2026-08-03 13:21:09] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MMV0ZWB29AP3KBRF83X"} 
[2026-08-03 13:21:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MNQ523980K6ZVQ9EHCY"} 
[2026-08-03 13:21:10] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MNQ523980K6ZVQ9EHCY"} 
[2026-08-03 13:21:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MPAN312B03W8NZNGPNS"} 
[2026-08-03 13:21:10] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3S3MPAN312B03W8NZNGPNS"} 
[2026-08-03 13:21:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAa6119f6af3149856a3cf9b2f7697f5e6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4358"} 
[2026-08-03 13:21:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4358,"CallSid":"CAa6119f6af3149856a3cf9b2f7697f5e6","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAa6119f6af3149856a3cf9b2f7697f5e6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4358"}} 
[2026-08-03 13:21:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 13:21:31] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":974,"documents":7,"has_signing_url":true} 
[2026-08-03 13:21:32] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3S3MG3MT28GR04Y5VS9DHH"} 
[2026-08-03 13:21:33] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3S3MHNH3XD33HE0JDGPZ2A"} 
[2026-08-03 13:21:33] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3S3MJ3YEVFJFJWFA3NTTZ4"} 
[2026-08-03 13:21:34] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3S3MJF0WQ24BH93R7XYHZ6"} 
[2026-08-03 13:21:34] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3S3MMV0ZWB29AP3KBRF83X"} 
[2026-08-03 13:21:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:21:35] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3S3MNQ523980K6ZVQ9EHCY"} 
[2026-08-03 13:21:36] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3S3MPAN312B03W8NZNGPNS"} 
[2026-08-03 13:21:49] production.DEBUG: CheckTranscriptionStatusJob: recording 3013 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:21:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 3013 after 0 checks.  
[2026-08-03 13:21:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3013. {"status":404,"body":"Not found"} 
[2026-08-03 13:21:49] production.INFO: ClassifyAndScoreCallJob: skipping recording 3013 — too short to classify (duration=14s, words=34).  
[2026-08-03 13:22:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MG3MT28GR04Y5VS9DHH"} 
[2026-08-03 13:22:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MHNH3XD33HE0JDGPZ2A"} 
[2026-08-03 13:22:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MJ3YEVFJFJWFA3NTTZ4"} 
[2026-08-03 13:22:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MJF0WQ24BH93R7XYHZ6"} 
[2026-08-03 13:22:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MMV0ZWB29AP3KBRF83X"} 
[2026-08-03 13:22:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MNQ523980K6ZVQ9EHCY"} 
[2026-08-03 13:22:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3S3MPAN312B03W8NZNGPNS"} 
[2026-08-03 13:22:14] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14607 (client 423, 1 handler(s)).  
[2026-08-03 13:22:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Redress",
    "client_id": 423,
    "client_name": "Mr John Mooney",
    "message_id": 14607,
    "id": "c9d79a05-dfd1-4b5e-a0d3-9439a8ca567e",
    "socket": null
}  
[2026-08-03 13:22:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Redress",
    "client_id": 423,
    "client_name": "Mr John Mooney",
    "message_id": 14607,
    "id": "93beeffe-6471-4046-9b32-620e97ee626e",
    "socket": null
}  
[2026-08-03 13:22:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Redress",
    "client_id": 423,
    "client_name": "Mr John Mooney",
    "message_id": 14607,
    "id": "16bdd534-19fa-4527-bf5f-97b1b2596b86",
    "socket": null
}  
[2026-08-03 13:22:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Redress",
    "client_id": 423,
    "client_name": "Mr John Mooney",
    "message_id": 14607,
    "id": "727fcd57-c636-4855-8926-7de7bc48aae1",
    "socket": null
}  
[2026-08-03 13:22:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Redress",
    "client_id": 423,
    "client_name": "Mr John Mooney",
    "message_id": 14607,
    "id": "ebb56d0f-0e92-48ae-bb16-d0560e747f20",
    "socket": null
}  
[2026-08-03 13:22:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Redress",
    "client_id": 423,
    "client_name": "Mr John Mooney",
    "message_id": 14607,
    "id": "b2d2e728-7b00-48b5-bb81-f9ded462109f",
    "socket": null
}  
[2026-08-03 13:22:17] production.INFO: ClassifyInboundEmailJob: message 14607 classified as 'generic' (high).  
[2026-08-03 13:22:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 3014 → AssemblyAI a3e556b6-43f2-42c6-9ef7-97ca8177842d  
[2026-08-03 13:23:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:23:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd7c107bd038b7bbb42c7834541f9fbd7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4359"} 
[2026-08-03 13:23:18] production.DEBUG: TwilioController: handleOutbound {"call_id":4359,"CallSid":"CAd7c107bd038b7bbb42c7834541f9fbd7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAd7c107bd038b7bbb42c7834541f9fbd7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4359"}} 
[2026-08-03 13:23:23] production.DEBUG: CheckTranscriptionStatusJob: recording 3014 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:23:23] production.INFO: CheckTranscriptionStatusJob: completed for recording 3014 after 0 checks.  
[2026-08-03 13:23:23] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3014. {"status":404,"body":"Not found"} 
[2026-08-03 13:23:23] production.INFO: ClassifyAndScoreCallJob: skipping recording 3014 — too short to classify (duration=25s, words=74).  
[2026-08-03 13:23:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:23:51] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:23:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:23:51] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:24:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 3015 → AssemblyAI db9daf97-c2d9-4f36-a8a3-e4df0f697be1  
[2026-08-03 13:24:45] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14610 (client 886, 1 handler(s)).  
[2026-08-03 13:24:45] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Action Required: Sign Your Document",
    "client_id": 886,
    "client_name": "Mr William Tarbett",
    "message_id": 14610,
    "id": "ad700ec5-8804-44e1-8896-6b02a4236be0",
    "socket": null
}  
[2026-08-03 13:24:45] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Action Required: Sign Your Document",
    "client_id": 886,
    "client_name": "Mr William Tarbett",
    "message_id": 14610,
    "id": "6d1e1afb-e073-41f9-a451-e82ac471650c",
    "socket": null
}  
[2026-08-03 13:24:45] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Action Required: Sign Your Document",
    "client_id": 886,
    "client_name": "Mr William Tarbett",
    "message_id": 14610,
    "id": "f6423b50-9b02-4dc4-88a6-8f91851c1125",
    "socket": null
}  
[2026-08-03 13:24:45] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Action Required: Sign Your Document",
    "client_id": 886,
    "client_name": "Mr William Tarbett",
    "message_id": 14610,
    "id": "a469da6c-7737-4806-b21a-75c8e708ad8d",
    "socket": null
}  
[2026-08-03 13:24:45] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Action Required: Sign Your Document",
    "client_id": 886,
    "client_name": "Mr William Tarbett",
    "message_id": 14610,
    "id": "dc075bc3-c92c-4465-8983-1bc448ca87b4",
    "socket": null
}  
[2026-08-03 13:24:45] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Action Required: Sign Your Document",
    "client_id": 886,
    "client_name": "Mr William Tarbett",
    "message_id": 14610,
    "id": "d55c434e-e740-46a7-bbb8-e59c72512515",
    "socket": null
}  
[2026-08-03 13:24:49] production.INFO: ClassifyInboundEmailJob: message 14610 classified as 'generic' (high).  
[2026-08-03 13:25:36] production.DEBUG: CheckTranscriptionStatusJob: recording 3015 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:25:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 3015 after 0 checks.  
[2026-08-03 13:25:36] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3015. {"status":404,"body":"Not found"} 
[2026-08-03 13:25:37] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3015  
[2026-08-03 13:27:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdd20bd1294d94f8b218fb49d478e3189","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4360"} 
[2026-08-03 13:27:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4360,"CallSid":"CAdd20bd1294d94f8b218fb49d478e3189","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdd20bd1294d94f8b218fb49d478e3189","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4360"}} 
[2026-08-03 13:28:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 3016 → AssemblyAI b10d00af-f795-477f-979f-51d9ea1e3efc  
[2026-08-03 13:29:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAd6560dd7e9e3ed04532fe63d48545639","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4361"} 
[2026-08-03 13:29:18] production.DEBUG: TwilioController: handleOutbound {"call_id":4361,"CallSid":"CAd6560dd7e9e3ed04532fe63d48545639","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAd6560dd7e9e3ed04532fe63d48545639","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4361"}} 
[2026-08-03 13:29:33] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAb90f1054d8a6105fbfda109cdbfd3088","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FiOTBmMTA1NGQ4YTYxMDVmYmZkYTEwOWNkYmZkMzA4OCIsImZyb20iOiIrNDQ4MDAwMjgyMzIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc2MDE3MiJ9.tTmyHW65EMcp-zSK92YntC4KNAoGVs_aPlR5iqp4gQUyISkxVHOMgn-cBaDzw4LeUmHQ_C0iMv22FVj59irLFA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 13:29:35] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAb90f1054d8a6105fbfda109cdbfd3088","DialCallSid":"CAd9594e407222a820a0dfcf31e6e1ff2b","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-03 13:29:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 13:29:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:29:57] production.DEBUG: CheckTranscriptionStatusJob: recording 3016 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:29:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 3016 after 0 checks.  
[2026-08-03 13:29:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3016. {"status":404,"body":"Not found"} 
[2026-08-03 13:29:59] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3016  
[2026-08-03 13:30:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:30:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:30:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:30:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:30:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 3017 → AssemblyAI a2b53be7-b171-4007-9d5c-b052547d3e53  
[2026-08-03 13:31:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:31:10] production.INFO: ExtractMessageAttachmentsJob: attachment 10520 (image.png) skipped — unsupported type.  
[2026-08-03 13:31:10] production.INFO: ExtractMessageAttachmentsJob: attachment 10521 (Alex O'rourke_Part1.pdf) is password protected.  
[2026-08-03 13:31:13] production.INFO: ClassifyInboundEmailJob: message 14615 classified as 'dsar_response' (high).  
[2026-08-03 13:31:14] production.DEBUG: CheckTranscriptionStatusJob: recording 3017 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:31:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 3017 after 0 checks.  
[2026-08-03 13:31:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3017. {"status":404,"body":"Not found"} 
[2026-08-03 13:31:15] production.INFO: FindRelatedDsarJob: message 14615 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:31:15] production.INFO: FindRelatedDsarJob: message 14615 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:31:15] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:31:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4e26de1a4cf695fb551a71f49bbc6275","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4363"} 
[2026-08-03 13:31:16] production.DEBUG: TwilioController: handleOutbound {"call_id":4363,"CallSid":"CA4e26de1a4cf695fb551a71f49bbc6275","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4e26de1a4cf695fb551a71f49bbc6275","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4363"}} 
[2026-08-03 13:31:17] production.INFO: FindRelatedDsarJob: message 14615 response_type=acknowledgement.  
[2026-08-03 13:31:17] production.INFO: FindRelatedDsarJob: message 14615 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=2940).  
[2026-08-03 13:31:19] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"fvJKMD3ujm7S+wUIoUc2F/790/c=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-03 13:31:19] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3017  
[2026-08-03 13:31:35] production.INFO: ExtractMessageAttachmentsJob: attachment 10522 (image.png) skipped — unsupported type.  
[2026-08-03 13:31:35] production.INFO: ExtractMessageAttachmentsJob: attachment 10523 (Alex O'rourke_Part2.pdf) is password protected.  
[2026-08-03 13:31:37] production.INFO: ClassifyInboundEmailJob: message 14616 classified as 'dsar_response' (high).  
[2026-08-03 13:31:38] production.INFO: FindRelatedDsarJob: message 14616 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:31:38] production.INFO: FindRelatedDsarJob: message 14616 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:31:38] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:31:40] production.INFO: FindRelatedDsarJob: message 14616 response_type=other.  
[2026-08-03 13:31:40] production.INFO: FindRelatedDsarJob: message 14616 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:31:53] production.INFO: ExtractMessageAttachmentsJob: attachment 10524 (image.png) skipped — unsupported type.  
[2026-08-03 13:31:53] production.INFO: ExtractMessageAttachmentsJob: attachment 10525 (Alex O'rourke_Part3.pdf) is password protected.  
[2026-08-03 13:31:55] production.INFO: ClassifyInboundEmailJob: message 14619 classified as 'dsar_response' (high).  
[2026-08-03 13:31:58] production.INFO: FindRelatedDsarJob: message 14619 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:31:58] production.INFO: FindRelatedDsarJob: message 14619 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:31:58] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:32:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:32:00] production.INFO: FindRelatedDsarJob: message 14619 response_type=other.  
[2026-08-03 13:32:00] production.INFO: FindRelatedDsarJob: message 14619 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:32:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10526 (image.png) skipped — unsupported type.  
[2026-08-03 13:32:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10527 (Alex O'rourke_Part4.pdf) is password protected.  
[2026-08-03 13:32:20] production.INFO: ClassifyInboundEmailJob: message 14620 classified as 'dsar_response' (high).  
[2026-08-03 13:32:21] production.INFO: FindRelatedDsarJob: message 14620 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:32:21] production.INFO: FindRelatedDsarJob: message 14620 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:32:21] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:32:24] production.INFO: FindRelatedDsarJob: message 14620 response_type=other.  
[2026-08-03 13:32:24] production.INFO: FindRelatedDsarJob: message 14620 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:32:33] production.INFO: ExtractMessageAttachmentsJob: attachment 10528 (image.png) skipped — unsupported type.  
[2026-08-03 13:32:33] production.INFO: ExtractMessageAttachmentsJob: attachment 10529 (Alex O'rourke_Part5.pdf) is password protected.  
[2026-08-03 13:32:35] production.INFO: ClassifyInboundEmailJob: message 14621 classified as 'dsar_response' (high).  
[2026-08-03 13:32:36] production.INFO: FindRelatedDsarJob: message 14621 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:32:36] production.INFO: FindRelatedDsarJob: message 14621 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:32:36] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:32:39] production.INFO: FindRelatedDsarJob: message 14621 response_type=other.  
[2026-08-03 13:32:39] production.INFO: FindRelatedDsarJob: message 14621 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:32:54] production.INFO: ExtractMessageAttachmentsJob: attachment 10530 (image.png) skipped — unsupported type.  
[2026-08-03 13:32:54] production.INFO: ExtractMessageAttachmentsJob: attachment 10531 (Alex O'rourke_Part6.pdf) is password protected.  
[2026-08-03 13:32:55] production.INFO: ClassifyInboundEmailJob: message 14622 classified as 'dsar_response' (high).  
[2026-08-03 13:32:56] production.INFO: FindRelatedDsarJob: message 14622 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:32:56] production.INFO: FindRelatedDsarJob: message 14622 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:32:56] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:32:58] production.INFO: FindRelatedDsarJob: message 14622 response_type=portal_response.  
[2026-08-03 13:32:58] production.INFO: FindRelatedDsarJob: message 14622 → triage_queue=portal_response (response_type=portal_response, dsar_id=2940).  
[2026-08-03 13:33:10] production.INFO: ExtractMessageAttachmentsJob: attachment 10532 (image.png) skipped — unsupported type.  
[2026-08-03 13:33:11] production.INFO: ExtractMessageAttachmentsJob: attachment 10533 (Alex O'rourke_Part7.pdf) is password protected.  
[2026-08-03 13:33:13] production.INFO: ClassifyInboundEmailJob: message 14623 classified as 'dsar_response' (high).  
[2026-08-03 13:33:16] production.INFO: FindRelatedDsarJob: message 14623 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:33:16] production.INFO: FindRelatedDsarJob: message 14623 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:33:16] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:33:18] production.INFO: FindRelatedDsarJob: message 14623 response_type=other.  
[2026-08-03 13:33:18] production.INFO: FindRelatedDsarJob: message 14623 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:33:22] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14624 (client 386, 1 handler(s)).  
[2026-08-03 13:33:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14624,
    "id": "ec0a9265-4884-43a3-966f-f7b606d800e9",
    "socket": null
}  
[2026-08-03 13:33:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14624,
    "id": "e142ea59-2bc3-46af-b8ee-b1096a7f93d3",
    "socket": null
}  
[2026-08-03 13:33:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14624,
    "id": "5fbb8515-cde9-45bc-86c3-0650ea0e8fad",
    "socket": null
}  
[2026-08-03 13:33:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14624,
    "id": "b81528de-053c-43c2-806d-aadc3d285770",
    "socket": null
}  
[2026-08-03 13:33:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14624,
    "id": "5a0a86fa-b090-449a-8a2a-a062f215a954",
    "socket": null
}  
[2026-08-03 13:33:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14624,
    "id": "4ca288e9-3609-45a7-bb02-5a05bb801290",
    "socket": null
}  
[2026-08-03 13:33:24] production.INFO: ClassifyInboundEmailJob: message 14624 classified as 'generic' (high).  
[2026-08-03 13:33:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10534 (image.png) skipped — unsupported type.  
[2026-08-03 13:33:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10535 (Alex O'rourke_Part8.pdf) is password protected.  
[2026-08-03 13:33:37] production.INFO: ClassifyInboundEmailJob: message 14626 classified as 'dsar_response' (high).  
[2026-08-03 13:33:38] production.INFO: FindRelatedDsarJob: message 14626 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:33:38] production.INFO: FindRelatedDsarJob: message 14626 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:33:38] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:33:45] production.INFO: FindRelatedDsarJob: message 14626 response_type=other.  
[2026-08-03 13:33:45] production.INFO: FindRelatedDsarJob: message 14626 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:33:51] production.INFO: ExtractMessageAttachmentsJob: attachment 10536 (image.png) skipped — unsupported type.  
[2026-08-03 13:33:51] production.INFO: ExtractMessageAttachmentsJob: attachment 10537 (Alex O'rourke_Part9.pdf) is password protected.  
[2026-08-03 13:33:53] production.INFO: ClassifyInboundEmailJob: message 14627 classified as 'dsar_response' (high).  
[2026-08-03 13:33:54] production.INFO: FindRelatedDsarJob: message 14627 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:33:54] production.INFO: FindRelatedDsarJob: message 14627 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:33:54] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:33:56] production.INFO: FindRelatedDsarJob: message 14627 response_type=other.  
[2026-08-03 13:33:56] production.INFO: FindRelatedDsarJob: message 14627 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:34:17] production.INFO: ExtractMessageAttachmentsJob: attachment 10538 (image.png) skipped — unsupported type.  
[2026-08-03 13:34:17] production.INFO: ExtractMessageAttachmentsJob: attachment 10539 (Alex O'rourke_Part10.pdf) is password protected.  
[2026-08-03 13:34:20] production.INFO: ClassifyInboundEmailJob: message 14628 classified as 'dsar_response' (high).  
[2026-08-03 13:34:21] production.INFO: FindRelatedDsarJob: message 14628 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:34:21] production.INFO: FindRelatedDsarJob: message 14628 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:34:21] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:34:22] production.INFO: FindRelatedDsarJob: message 14628 response_type=acknowledgement.  
[2026-08-03 13:34:22] production.INFO: FindRelatedDsarJob: message 14628 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=2940).  
[2026-08-03 13:34:37] production.INFO: ExtractMessageAttachmentsJob: attachment 10540 (image.png) skipped — unsupported type.  
[2026-08-03 13:34:37] production.INFO: ExtractMessageAttachmentsJob: attachment 10541 (Alex O'rourke_Part11.pdf) is password protected.  
[2026-08-03 13:34:39] production.INFO: ClassifyInboundEmailJob: message 14629 classified as 'dsar_response' (high).  
[2026-08-03 13:34:40] production.INFO: FindRelatedDsarJob: message 14629 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:34:40] production.INFO: FindRelatedDsarJob: message 14629 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:34:42] production.INFO: FindRelatedDsarJob: message 14629 response_type=portal_response.  
[2026-08-03 13:34:42] production.INFO: FindRelatedDsarJob: message 14629 → triage_queue=portal_response (response_type=portal_response, dsar_id=2940).  
[2026-08-03 13:35:01] production.INFO: ExtractMessageAttachmentsJob: attachment 10542 (image.png) skipped — unsupported type.  
[2026-08-03 13:35:01] production.INFO: ExtractMessageAttachmentsJob: attachment 10543 (Alex O'rourke_Part12.pdf) is password protected.  
[2026-08-03 13:35:05] production.INFO: ClassifyInboundEmailJob: message 14630 classified as 'dsar_response' (high).  
[2026-08-03 13:35:07] production.INFO: FindRelatedDsarJob: message 14630 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:35:07] production.INFO: FindRelatedDsarJob: message 14630 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:35:07] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:35:09] production.INFO: FindRelatedDsarJob: message 14630 response_type=other.  
[2026-08-03 13:35:09] production.INFO: FindRelatedDsarJob: message 14630 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:35:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:35:33] production.INFO: ExtractMessageAttachmentsJob: attachment 10544 (image.png) skipped — unsupported type.  
[2026-08-03 13:35:33] production.INFO: ExtractMessageAttachmentsJob: attachment 10545 (Alex O'rourke_Part13.pdf) is password protected.  
[2026-08-03 13:35:39] production.INFO: ClassifyInboundEmailJob: message 14631 classified as 'dsar_response' (high).  
[2026-08-03 13:35:41] production.INFO: FindRelatedDsarJob: message 14631 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:35:41] production.INFO: FindRelatedDsarJob: message 14631 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:35:41] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:35:46] production.INFO: FindRelatedDsarJob: message 14631 response_type=acknowledgement.  
[2026-08-03 13:35:46] production.INFO: FindRelatedDsarJob: message 14631 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=2940).  
[2026-08-03 13:35:52] production.INFO: ExtractMessageAttachmentsJob: attachment 10546 (image.png) skipped — unsupported type.  
[2026-08-03 13:35:52] production.INFO: ExtractMessageAttachmentsJob: attachment 10547 (Alex O'rourke_Part14.pdf) is password protected.  
[2026-08-03 13:35:54] production.INFO: ClassifyInboundEmailJob: message 14632 classified as 'dsar_response' (high).  
[2026-08-03 13:35:55] production.INFO: FindRelatedDsarJob: message 14632 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:35:55] production.INFO: FindRelatedDsarJob: message 14632 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:35:55] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:35:59] production.INFO: FindRelatedDsarJob: message 14632 response_type=acknowledgement.  
[2026-08-03 13:35:59] production.INFO: FindRelatedDsarJob: message 14632 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=2940).  
[2026-08-03 13:36:21] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14633 (client 386, 1 handler(s)).  
[2026-08-03 13:36:21] production.INFO: ExtractMessageAttachmentsJob: attachment 10548 (image.png) skipped — unsupported type.  
[2026-08-03 13:36:21] production.INFO: ExtractMessageAttachmentsJob: attachment 10549 (image.png) skipped — unsupported type.  
[2026-08-03 13:36:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14633,
    "id": "bda30b6d-8c70-42d3-9bd8-2e6a647a6152",
    "socket": null
}  
[2026-08-03 13:36:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14633,
    "id": "0f487eb7-9569-402a-96ff-53f52fb4a553",
    "socket": null
}  
[2026-08-03 13:36:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14633,
    "id": "ef8feb8d-59fa-417a-81f9-80468fc6d8e1",
    "socket": null
}  
[2026-08-03 13:36:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14633,
    "id": "29a2abca-9f75-4721-890b-94c69a6d3662",
    "socket": null
}  
[2026-08-03 13:36:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14633,
    "id": "b191e6d7-6f92-44f0-b8fa-e563e88cdeec",
    "socket": null
}  
[2026-08-03 13:36:22] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14633,
    "id": "22d0a281-0bbb-4d85-a3d3-4c7107aea53b",
    "socket": null
}  
[2026-08-03 13:36:23] production.INFO: ClassifyInboundEmailJob: message 14633 classified as 'generic' (high).  
[2026-08-03 13:36:56] production.INFO: ExtractMessageAttachmentsJob: attachment 10550 (image.png) skipped — unsupported type.  
[2026-08-03 13:36:56] production.INFO: ExtractMessageAttachmentsJob: attachment 10551 (Alex O'rourke_Part15.pdf) is password protected.  
[2026-08-03 13:36:57] production.INFO: ClassifyInboundEmailJob: message 14634 classified as 'dsar_response' (high).  
[2026-08-03 13:37:00] production.INFO: FindRelatedDsarJob: message 14634 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:37:00] production.INFO: FindRelatedDsarJob: message 14634 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:37:00] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:37:01] production.INFO: FindRelatedDsarJob: message 14634 response_type=other.  
[2026-08-03 13:37:01] production.INFO: FindRelatedDsarJob: message 14634 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:37:37] production.INFO: ExtractMessageAttachmentsJob: attachment 10552 (image.png) skipped — unsupported type.  
[2026-08-03 13:37:37] production.INFO: ExtractMessageAttachmentsJob: attachment 10553 (Alex O'rourke_Part16.pdf) is password protected.  
[2026-08-03 13:37:40] production.INFO: ClassifyInboundEmailJob: message 14635 classified as 'dsar_response' (high).  
[2026-08-03 13:37:42] production.INFO: FindRelatedDsarJob: message 14635 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:37:42] production.INFO: FindRelatedDsarJob: message 14635 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:37:42] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:37:44] production.INFO: FindRelatedDsarJob: message 14635 response_type=other.  
[2026-08-03 13:37:44] production.INFO: FindRelatedDsarJob: message 14635 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:37:47] production.INFO: ExtractMessageAttachmentsJob: attachment 10554 (image.png) skipped — unsupported type.  
[2026-08-03 13:37:47] production.INFO: ExtractMessageAttachmentsJob: attachment 10555 (Alex O'rourke_Part17.pdf) is password protected.  
[2026-08-03 13:37:50] production.INFO: ClassifyInboundEmailJob: message 14636 classified as 'dsar_response' (high).  
[2026-08-03 13:37:51] production.INFO: FindRelatedDsarJob: message 14636 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:37:51] production.INFO: FindRelatedDsarJob: message 14636 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:37:52] production.INFO: FindRelatedDsarJob: message 14636 response_type=other.  
[2026-08-03 13:37:52] production.INFO: FindRelatedDsarJob: message 14636 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:38:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaa49f08b91fa0e38a660715c7211491e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4364"} 
[2026-08-03 13:38:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4364,"CallSid":"CAaa49f08b91fa0e38a660715c7211491e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaa49f08b91fa0e38a660715c7211491e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4364"}} 
[2026-08-03 13:38:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10556 (image.png) skipped — unsupported type.  
[2026-08-03 13:38:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10557 (Alex O'rourke_Part18.pdf) is password protected.  
[2026-08-03 13:38:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10558 (image.png) skipped — unsupported type.  
[2026-08-03 13:38:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10559 (Alex O'rourke_Part19.pdf) is password protected.  
[2026-08-03 13:38:35] production.INFO: ClassifyInboundEmailJob: message 14637 classified as 'dsar_response' (high).  
[2026-08-03 13:38:38] production.INFO: ClassifyInboundEmailJob: message 14638 classified as 'dsar_response' (high).  
[2026-08-03 13:38:39] production.INFO: FindRelatedDsarJob: message 14637 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:38:39] production.INFO: FindRelatedDsarJob: message 14637 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:38:39] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:38:41] production.INFO: FindRelatedDsarJob: message 14637 response_type=portal_response.  
[2026-08-03 13:38:41] production.INFO: FindRelatedDsarJob: message 14637 → triage_queue=portal_response (response_type=portal_response, dsar_id=2940).  
[2026-08-03 13:38:42] production.INFO: FindRelatedDsarJob: message 14638 — dsar_ref='', inst_ref='100897'.  
[2026-08-03 13:38:42] production.INFO: FindRelatedDsarJob: message 14638 matched DSAR 2940 via reference lookup (100897).  
[2026-08-03 13:38:42] production.INFO: FindRelatedDsarJob: saved receiver_reference '100897' for DSAR 2940.  
[2026-08-03 13:38:46] production.INFO: FindRelatedDsarJob: message 14638 response_type=other.  
[2026-08-03 13:38:46] production.INFO: FindRelatedDsarJob: message 14638 → triage_queue=dsar_needs_research (response_type=other, dsar_id=2940).  
[2026-08-03 13:39:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3018 → AssemblyAI a68cbfb6-4d05-4f49-bff1-442ac8caafe5  
[2026-08-03 13:40:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:40:36] production.DEBUG: CheckTranscriptionStatusJob: recording 3018 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:40:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 3018 after 0 checks.  
[2026-08-03 13:40:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3018. {"status":404,"body":"Not found"} 
[2026-08-03 13:40:39] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3018  
[2026-08-03 13:41:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA824ef7aded6228fdeb2325d8bd42c493","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4365"} 
[2026-08-03 13:41:02] production.DEBUG: TwilioController: handleOutbound {"call_id":4365,"CallSid":"CA824ef7aded6228fdeb2325d8bd42c493","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA824ef7aded6228fdeb2325d8bd42c493","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4365"}} 
[2026-08-03 13:42:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc68f7c31fc7320c737346335b4161fd4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4366"} 
[2026-08-03 13:42:02] production.DEBUG: TwilioController: handleOutbound {"call_id":4366,"CallSid":"CAc68f7c31fc7320c737346335b4161fd4","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAc68f7c31fc7320c737346335b4161fd4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4366"}} 
[2026-08-03 13:42:07] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA6ed6d0a434058cf806e487237d999def","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2ZWQ2ZDBhNDM0MDU4Y2Y4MDZlNDg3MjM3ZDk5OWRlZiIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc2MDkyNiJ9.wDGnUqcxk5Nf2lic0QDpa1Z5vmFkFh2GN5HDRixfRxynq3fgMAx3ZFh5ZlkZUKxwK7QhfHfc3SETSJhpEoAIyQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 13:42:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 3019 → AssemblyAI 86c51468-a247-4fb1-a349-7be6691719a0  
[2026-08-03 13:43:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:43:26] production.DEBUG: CheckTranscriptionStatusJob: recording 3019 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:43:26] production.INFO: CheckTranscriptionStatusJob: completed for recording 3019 after 0 checks.  
[2026-08-03 13:43:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3019. {"status":404,"body":"Not found"} 
[2026-08-03 13:43:27] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3019  
[2026-08-03 13:43:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:44:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:46:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:46:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 13:46:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA390d107611881e35095d09f1bed56502","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4368"} 
[2026-08-03 13:46:56] production.DEBUG: TwilioController: handleOutbound {"call_id":4368,"CallSid":"CA390d107611881e35095d09f1bed56502","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA390d107611881e35095d09f1bed56502","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4368"}} 
[2026-08-03 13:47:01] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"qCN/Uy/SWEq9R8TX2Z1LINnMJUo=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-03 13:47:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:47:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 13:48:59] production.INFO: ClassifyInboundEmailJob: message 14650 classified as 'generic' (high).  
[2026-08-03 13:49:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:49:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:49:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3dcc257531d66a7b153fbf5339423acd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4369"} 
[2026-08-03 13:49:48] production.DEBUG: TwilioController: handleOutbound {"call_id":4369,"CallSid":"CA3dcc257531d66a7b153fbf5339423acd","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3dcc257531d66a7b153fbf5339423acd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4369"}} 
[2026-08-03 13:50:41] production.INFO: ClassifyInboundEmailJob: message 14651 classified as 'generic' (high).  
[2026-08-03 13:51:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:52:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3334bc9e3586be1c052753c3f36f92ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4370"} 
[2026-08-03 13:52:21] production.DEBUG: TwilioController: handleOutbound {"call_id":4370,"CallSid":"CA3334bc9e3586be1c052753c3f36f92ea","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3334bc9e3586be1c052753c3f36f92ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4370"}} 
[2026-08-03 13:52:23] production.INFO: ClassifyInboundEmailJob: message 14653 classified as 'generic' (high).  
[2026-08-03 13:52:52] production.INFO: ClassifyInboundEmailJob: message 14654 classified as 'dsar_response' (high).  
[2026-08-03 13:52:53] production.INFO: FindRelatedDsarJob: message 14654 — dsar_ref='', inst_ref=''.  
[2026-08-03 13:52:56] production.INFO: FindRelatedDsarJob: message 14654 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 13:52:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:52:58] production.INFO: FindRelatedDsarJob: message 14654 response_type=portal_response.  
[2026-08-03 13:53:00] production.INFO: FindRelatedDsarJob: message 14654 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-08-03 13:53:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:53:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:53:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 3020 → AssemblyAI d0a35d64-5513-4ab7-b174-faf752cb2b94  
[2026-08-03 13:53:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:53:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:53:53] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:53:53] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 13:53:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:53:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:53:54] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 13:54:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:54:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:54:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:54:28] production.DEBUG: CheckTranscriptionStatusJob: recording 3020 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:54:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 3020 after 0 checks.  
[2026-08-03 13:54:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3020. {"status":404,"body":"Not found"} 
[2026-08-03 13:54:29] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3020  
[2026-08-03 13:54:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA800c5dc1313c31d58334d855b6907f5f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4371"} 
[2026-08-03 13:54:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4371,"CallSid":"CA800c5dc1313c31d58334d855b6907f5f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA800c5dc1313c31d58334d855b6907f5f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4371"}} 
[2026-08-03 13:54:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:54:58] production.INFO: ClassifyInboundEmailJob: message 14657 classified as 'dsar_response' (high).  
[2026-08-03 13:54:58] production.INFO: FindRelatedDsarJob: message 14657 matched via regex reference 'DSAR-20260715-94A746' → DSAR 3949.  
[2026-08-03 13:55:00] production.INFO: FindRelatedDsarJob: message 14657 response_type=rejection.  
[2026-08-03 13:55:00] production.INFO: FindRelatedDsarJob: message 14657 → triage_queue=dsar_needs_research (response_type=rejection, dsar_id=3949).  
[2026-08-03 13:55:09] production.INFO: ExtractMessageAttachmentsJob: attachment 10560 (image001.jpg) skipped — unsupported type.  
[2026-08-03 13:55:09] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10561 (SWAN instructions for Patient.docx).  
[2026-08-03 13:55:11] production.INFO: ClassifyInboundEmailJob: message 14658 classified as 'dsar_response' (high).  
[2026-08-03 13:55:12] production.INFO: FindRelatedDsarJob: message 14658 — dsar_ref='', inst_ref=''.  
[2026-08-03 13:55:22] production.INFO: FindRelatedDsarJob: message 14658 — AI matcher dsar_id=4130, confidence=high.  
[2026-08-03 13:55:22] production.INFO: FindRelatedDsarJob: message 14658 linked to DSAR 4130.  
[2026-08-03 13:55:24] production.INFO: FindRelatedDsarJob: message 14658 response_type=data_provided.  
[2026-08-03 13:55:24] production.INFO: FindRelatedDsarJob: message 14658 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=4130).  
[2026-08-03 13:55:24] production.INFO: FindRelatedDsarJob: message 14658 auto-set DSAR 4130 status → completed (response_type=data_provided).  
[2026-08-03 13:55:24] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10560 — skipped as small image (2178 bytes), likely signature/logo.  
[2026-08-03 13:55:24] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10561 — pages=0, large=no.  
[2026-08-03 13:55:29] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10561 — file=SWAN instructions for Patient.docx, is_dsar_document=, confidence=high.  
[2026-08-03 13:55:29] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10561 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-03 13:55:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 13:55:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 3021 → AssemblyAI cd84e271-c56a-4830-8dcf-c0f5a21167b2  
[2026-08-03 13:56:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 13:56:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaaa733e3a5fce3477755866d6ac8e4a0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4372"} 
[2026-08-03 13:56:45] production.DEBUG: TwilioController: handleOutbound {"call_id":4372,"CallSid":"CAaaa733e3a5fce3477755866d6ac8e4a0","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaaa733e3a5fce3477755866d6ac8e4a0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4372"}} 
[2026-08-03 13:56:58] production.DEBUG: CheckTranscriptionStatusJob: recording 3021 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:56:58] production.INFO: CheckTranscriptionStatusJob: completed for recording 3021 after 0 checks.  
[2026-08-03 13:56:59] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3021. {"status":404,"body":"Not found"} 
[2026-08-03 13:56:59] production.INFO: ExtractMessageAttachmentsJob: attachment 10562 (sectra-logo.png) skipped — unsupported type.  
[2026-08-03 13:57:00] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3021  
[2026-08-03 13:57:01] production.INFO: ClassifyInboundEmailJob: message 14661 classified as 'generic' (high).  
[2026-08-03 13:57:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 3022 → AssemblyAI a2f9011e-9b2c-4cf7-8c05-bd677a9f8dd6  
[2026-08-03 13:58:04] production.DEBUG: CheckTranscriptionStatusJob: recording 3022 → AssemblyAI status=completed (check #0)  
[2026-08-03 13:58:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 3022 after 0 checks.  
[2026-08-03 13:58:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3022. {"status":404,"body":"Not found"} 
[2026-08-03 13:58:04] production.INFO: ClassifyAndScoreCallJob: skipping recording 3022 — too short to classify (duration=6s, words=16).  
[2026-08-03 14:00:56] production.INFO: ExtractMessageAttachmentsJob: attachment 10563 (image001.jpg) skipped — unsupported type.  
[2026-08-03 14:00:56] production.INFO: ExtractMessageAttachmentsJob: attachment 10564 (image002.png) skipped — unsupported type.  
[2026-08-03 14:00:57] production.INFO: ExtractMessageAttachmentsJob: attachment 10565 (image003.png) skipped — unsupported type.  
[2026-08-03 14:01:04] production.INFO: ClassifyInboundEmailJob: message 14664 classified as 'dsar_response' (high).  
[2026-08-03 14:01:06] production.INFO: FindRelatedDsarJob: message 14664 — dsar_ref='', inst_ref=''.  
[2026-08-03 14:01:08] production.INFO: FindRelatedDsarJob: message 14664 — AI matcher dsar_id=, confidence=medium.  
[2026-08-03 14:01:10] production.INFO: FindRelatedDsarJob: message 14664 response_type=acknowledgement.  
[2026-08-03 14:01:10] production.INFO: FindRelatedDsarJob: message 14664 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-03 14:01:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:02:41] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14665 (client 875, 1 handler(s)).  
[2026-08-03 14:02:41] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100875",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14665,
    "id": "46a46e7a-0e9c-4ec8-a912-72cff8753179",
    "socket": null
}  
[2026-08-03 14:02:41] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100875",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14665,
    "id": "67389bb5-a221-42ad-a6d1-61d2c480121e",
    "socket": null
}  
[2026-08-03 14:02:41] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100875",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14665,
    "id": "6a8f8bd9-3b5a-45ff-8565-a67528686918",
    "socket": null
}  
[2026-08-03 14:02:41] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100875",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14665,
    "id": "2b16641a-c34b-4d96-9654-e33a5d2911c1",
    "socket": null
}  
[2026-08-03 14:02:41] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100875",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14665,
    "id": "0adcc3bc-5466-4dc9-956b-0bc588a7e70b",
    "socket": null
}  
[2026-08-03 14:02:42] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100875",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14665,
    "id": "81338dc2-5e56-4d0b-8715-9ec282937e6d",
    "socket": null
}  
[2026-08-03 14:02:46] production.INFO: ClassifyInboundEmailJob: message 14665 classified as 'dsar_response' (high).  
[2026-08-03 14:02:48] production.INFO: FindRelatedDsarJob: message 14665 — dsar_ref='', inst_ref='100875'.  
[2026-08-03 14:02:48] production.INFO: FindRelatedDsarJob: message 14665 matched DSAR 1116 via reference lookup (100875).  
[2026-08-03 14:02:48] production.INFO: FindRelatedDsarJob: saved receiver_reference '100875' for DSAR 1116.  
[2026-08-03 14:02:50] production.INFO: FindRelatedDsarJob: message 14665 response_type=acknowledgement.  
[2026-08-03 14:02:50] production.INFO: FindRelatedDsarJob: message 14665 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=1116).  
[2026-08-03 14:03:10] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAf5902e20030df610492d8982ac548dee","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FmNTkwMmUyMDAzMGRmNjEwNDkyZDg5ODJhYzU0OGRlZSIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc2MjE4OSJ9.q0MjZcIIlGlYUqG589MOZdJ6CPK3aQeIXKeU88IVYcr1TFGNsTujDQjzbZ9O4PRBh4qrdvPgbYAd7he2un7yIg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 14:03:36] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAf5902e20030df610492d8982ac548dee","DialCallSid":"CAa7feb20c007f40ade947e56be293fcf9","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-03 14:03:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAd6263638fe0368c5d0fbead19b9b1da7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4374"} 
[2026-08-03 14:03:56] production.DEBUG: TwilioController: handleOutbound {"call_id":4374,"CallSid":"CAd6263638fe0368c5d0fbead19b9b1da7","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAd6263638fe0368c5d0fbead19b9b1da7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4374"}} 
[2026-08-03 14:04:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:04:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 14:04:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAad839c06d711ed366640b14878c9f40c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4375"} 
[2026-08-03 14:04:47] production.DEBUG: TwilioController: handleOutbound {"call_id":4375,"CallSid":"CAad839c06d711ed366640b14878c9f40c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAad839c06d711ed366640b14878c9f40c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4375"}} 
[2026-08-03 14:05:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 14:05:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 14:06:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA9994d5b50406fa32bc195a83d820fc5c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4376"} 
[2026-08-03 14:06:22] production.DEBUG: TwilioController: handleOutbound {"call_id":4376,"CallSid":"CA9994d5b50406fa32bc195a83d820fc5c","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA9994d5b50406fa32bc195a83d820fc5c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4376"}} 
[2026-08-03 14:06:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 3023 → AssemblyAI 50b26509-a6f4-48b6-af2d-6750228a142f  
[2026-08-03 14:07:31] production.DEBUG: CheckTranscriptionStatusJob: recording 3023 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:07:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 3023 after 0 checks.  
[2026-08-03 14:07:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3023. {"status":404,"body":"Not found"} 
[2026-08-03 14:07:33] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3023  
[2026-08-03 14:07:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:07:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:08:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:08:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:08:51] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14651 (client 1294, 1 handler(s)).  
[2026-08-03 14:08:57] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14653 (client 1294, 1 handler(s)).  
[2026-08-03 14:09:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 3024 → AssemblyAI b17e52b0-ba6b-464e-9ec7-1011c25a2b0a  
[2026-08-03 14:10:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAe2e68a58ef6570da1d489b5070c71455","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4377"} 
[2026-08-03 14:10:20] production.DEBUG: TwilioController: handleOutbound {"call_id":4377,"CallSid":"CAe2e68a58ef6570da1d489b5070c71455","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAe2e68a58ef6570da1d489b5070c71455","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4377"}} 
[2026-08-03 14:10:36] production.DEBUG: CheckTranscriptionStatusJob: recording 3024 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:10:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 3024 after 0 checks.  
[2026-08-03 14:10:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3024. {"status":404,"body":"Not found"} 
[2026-08-03 14:10:40] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3024  
[2026-08-03 14:12:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:13:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:13:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:13:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:13:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:13:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:13:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:13:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 14:13:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:14:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:15:18] production.DEBUG: temp/dsar-merged-342da1f0-2d16-44d6-8fc8-f54ed222c382.pdf  
[2026-08-03 14:15:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:15:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAafeb782f8fc5e5cd9cd97be5c45f1039","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4378"} 
[2026-08-03 14:15:44] production.DEBUG: TwilioController: handleOutbound {"call_id":4378,"CallSid":"CAafeb782f8fc5e5cd9cd97be5c45f1039","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAafeb782f8fc5e5cd9cd97be5c45f1039","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4378"}} 
[2026-08-03 14:15:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 3025 → AssemblyAI c32881f3-9699-4d2c-8698-dc5b65043826  
[2026-08-03 14:16:54] production.DEBUG: CheckTranscriptionStatusJob: recording 3025 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:16:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 3025 after 0 checks.  
[2026-08-03 14:16:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3025. {"status":404,"body":"Not found"} 
[2026-08-03 14:16:57] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3025  
[2026-08-03 14:17:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:17:24] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14678 (client 386, 1 handler(s)).  
[2026-08-03 14:17:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10569 (image.png) skipped — unsupported type.  
[2026-08-03 14:17:24] production.INFO: ExtractMessageAttachmentsJob: attachment 10570 (image.png) skipped — unsupported type.  
[2026-08-03 14:17:24] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14678,
    "id": "1b36325f-44d7-46d7-9c08-d6e8e4f03f45",
    "socket": null
}  
[2026-08-03 14:17:25] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14678,
    "id": "ef84b143-5690-429d-97f7-a10d0cceda94",
    "socket": null
}  
[2026-08-03 14:17:25] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14678,
    "id": "7b20eaa3-ac56-437a-9fd5-eec5533fa510",
    "socket": null
}  
[2026-08-03 14:17:25] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14678,
    "id": "08bd26a0-ac79-4834-bc4b-79c35dd1c234",
    "socket": null
}  
[2026-08-03 14:17:25] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14678,
    "id": "35973248-2b7d-469e-a3a9-5c1957f1afd2",
    "socket": null
}  
[2026-08-03 14:17:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:17:25] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: Appointment",
    "client_id": 386,
    "client_name": "Miss Ashley Young",
    "message_id": 14678,
    "id": "97ec6cac-b13d-44b8-bbd9-6b5090ba9720",
    "socket": null
}  
[2026-08-03 14:17:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:17:32] production.INFO: ClassifyInboundEmailJob: message 14678 classified as 'generic' (high).  
[2026-08-03 14:17:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:18:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:18:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:18:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:18:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:18:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:19:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:19:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:19:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:19:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:19:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:20:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:20:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 14:20:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 14:21:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:21:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3f7667842cc42dddf2d5a420f56f5236","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4379"} 
[2026-08-03 14:21:52] production.DEBUG: TwilioController: handleOutbound {"call_id":4379,"CallSid":"CA3f7667842cc42dddf2d5a420f56f5236","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3f7667842cc42dddf2d5a420f56f5236","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4379"}} 
[2026-08-03 14:22:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:22:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 3026 → AssemblyAI 7941dea2-4a4e-4fb0-bfd2-88b19a409c73  
[2026-08-03 14:23:51] production.DEBUG: CheckTranscriptionStatusJob: recording 3026 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:23:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 3026 after 0 checks.  
[2026-08-03 14:23:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3026. {"status":404,"body":"Not found"} 
[2026-08-03 14:23:54] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3026  
[2026-08-03 14:24:18] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA0a69d35e62cd6f14eb2414ddabc10bbc","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EwYTY5ZDM1ZTYyY2Q2ZjE0ZWIyNDE0ZGRhYmMxMGJiYyIsImZyb20iOiIrNDQ3OTQxNjYxMjE1IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTc2MzQ1NyJ9.ccToXtHG7M_8k4SVjFwCA8q2CAwPB_zdjX4ONYQXpFJ6eXpyqWBZPNp0c-aMbgFO0cJ_jjq1ZCOeo8MXKWFQzw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447941661215","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447941661215","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 14:25:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:25:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:25:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:25:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:25:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:25:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:25:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:26:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:26:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:26:13] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14681 (client 875, 1 handler(s)).  
[2026-08-03 14:26:13] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Telephone appointment",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14681,
    "id": "eac4904b-8a21-4e85-87f8-4ab8b8241117",
    "socket": null
}  
[2026-08-03 14:26:13] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Telephone appointment",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14681,
    "id": "be18e627-1851-4ada-b505-9fc431a29635",
    "socket": null
}  
[2026-08-03 14:26:13] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Telephone appointment",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14681,
    "id": "8b0f07f7-c8aa-4d46-b488-42a206f63fe9",
    "socket": null
}  
[2026-08-03 14:26:13] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Telephone appointment",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14681,
    "id": "1a3ddfb8-5312-4c98-911c-b7f46cb4b035",
    "socket": null
}  
[2026-08-03 14:26:13] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Telephone appointment",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14681,
    "id": "94e08836-23ce-407d-b811-2e6514365880",
    "socket": null
}  
[2026-08-03 14:26:13] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Telephone appointment",
    "client_id": 875,
    "client_name": "Miss Kay Thomson",
    "message_id": 14681,
    "id": "e918e474-fd01-4dd6-9403-99e4ec466c7d",
    "socket": null
}  
[2026-08-03 14:26:16] production.INFO: ClassifyInboundEmailJob: message 14681 classified as 'generic' (high).  
[2026-08-03 14:27:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:27:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:29:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:29:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 14:30:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 14:30:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 14:33:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:33:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:33:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:34:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:34:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:34:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:34:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:36:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:37:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA9814ca99c7eec742f07631ca1ed355c7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4381"} 
[2026-08-03 14:37:12] production.DEBUG: TwilioController: handleOutbound {"call_id":4381,"CallSid":"CA9814ca99c7eec742f07631ca1ed355c7","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA9814ca99c7eec742f07631ca1ed355c7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4381"}} 
[2026-08-03 14:37:59] production.INFO: ClassifyInboundEmailJob: message 14687 classified as 'dsar_response' (high).  
[2026-08-03 14:38:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 14:38:01] production.INFO: FindRelatedDsarJob: message 14687 — dsar_ref='', inst_ref=''.  
[2026-08-03 14:38:04] production.INFO: FindRelatedDsarJob: message 14687 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 14:38:07] production.INFO: FindRelatedDsarJob: message 14687 response_type=info_requested.  
[2026-08-03 14:38:07] production.INFO: FindRelatedDsarJob: message 14687 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-08-03 14:38:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 3027 → AssemblyAI c197d32b-7eea-4dfc-81c0-e96037483e7d  
[2026-08-03 14:38:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcf4a8a9591f1fcf61f350f9c7e535a8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4382"} 
[2026-08-03 14:38:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4382,"CallSid":"CAcf4a8a9591f1fcf61f350f9c7e535a8c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcf4a8a9591f1fcf61f350f9c7e535a8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4382"}} 
[2026-08-03 14:39:29] production.DEBUG: CheckTranscriptionStatusJob: recording 3027 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:39:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 3027 after 0 checks.  
[2026-08-03 14:39:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 14:39:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3027. {"status":404,"body":"Not found"} 
[2026-08-03 14:39:32] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3027  
[2026-08-03 14:40:05] production.INFO: ClassifyInboundEmailJob: message 14691 classified as 'dsar_response' (high).  
[2026-08-03 14:40:06] production.INFO: FindRelatedDsarJob: message 14691 — dsar_ref='', inst_ref=''.  
[2026-08-03 14:40:10] production.INFO: FindRelatedDsarJob: message 14691 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 14:40:12] production.INFO: FindRelatedDsarJob: message 14691 response_type=info_requested.  
[2026-08-03 14:40:12] production.INFO: FindRelatedDsarJob: message 14691 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-08-03 14:40:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:41:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 14:41:23] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/30/image001.png.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/30/image001.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image001.png', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 14:41:23] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/30/image002.jpg.  {"userId":28,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/30/image002.jpg.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image002.jpg', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-03 14:41:34] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 14650 (client 1294, 1 handler(s)).  
[2026-08-03 14:41:57] production.INFO: ClassifyInboundEmailJob: message 14693 classified as 'dsar_response' (high).  
[2026-08-03 14:41:58] production.INFO: FindRelatedDsarJob: message 14693 — dsar_ref='', inst_ref=''.  
[2026-08-03 14:42:06] production.INFO: FindRelatedDsarJob: message 14693 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 14:42:08] production.INFO: FindRelatedDsarJob: message 14693 response_type=info_requested.  
[2026-08-03 14:42:08] production.INFO: FindRelatedDsarJob: message 14693 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-08-03 14:44:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:44:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:44:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:44:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:44:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc6640d3bf96b70779d1fc6a7caba8b43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4383"} 
[2026-08-03 14:44:40] production.DEBUG: TwilioController: handleOutbound {"call_id":4383,"CallSid":"CAc6640d3bf96b70779d1fc6a7caba8b43","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc6640d3bf96b70779d1fc6a7caba8b43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4383"}} 
[2026-08-03 14:44:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 14:45:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:45:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:45:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:45:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:45:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:45:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:45:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:45:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 14:46:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:47:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 3028 → AssemblyAI caaaa416-c210-4ea2-927c-f1287a4ebd9a  
[2026-08-03 14:47:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:47:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:47:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:48:11] production.DEBUG: CheckTranscriptionStatusJob: recording 3028 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:48:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 3028 after 0 checks.  
[2026-08-03 14:48:11] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3028. {"status":404,"body":"Not found"} 
[2026-08-03 14:48:12] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 3028  
[2026-08-03 14:48:19] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3028. {"total_score":34,"risk_rating":"high_risk","has_sections":true} 
[2026-08-03 14:49:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc6e368d0083ccff9812c35a7f2cfd712","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4384"} 
[2026-08-03 14:49:53] production.DEBUG: TwilioController: handleOutbound {"call_id":4384,"CallSid":"CAc6e368d0083ccff9812c35a7f2cfd712","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc6e368d0083ccff9812c35a7f2cfd712","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4384"}} 
[2026-08-03 14:50:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 3029 → AssemblyAI 39d730e5-d143-42d6-8c78-24decd368e85  
[2026-08-03 14:51:39] production.DEBUG: CheckTranscriptionStatusJob: recording 3029 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:51:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 3029 after 0 checks.  
[2026-08-03 14:51:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3029. {"status":404,"body":"Not found"} 
[2026-08-03 14:51:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe1a851de2aae8f9a0b1eab91039687da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4385"} 
[2026-08-03 14:51:39] production.DEBUG: TwilioController: handleOutbound {"call_id":4385,"CallSid":"CAe1a851de2aae8f9a0b1eab91039687da","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe1a851de2aae8f9a0b1eab91039687da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4385"}} 
[2026-08-03 14:51:40] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3029  
[2026-08-03 14:52:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 14:52:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 3030 → AssemblyAI e3e6c52d-d14d-49a6-90ea-665951e93ee5  
[2026-08-03 14:52:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2ce09b162484792fa590a3af6532cbb8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4386"} 
[2026-08-03 14:52:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4386,"CallSid":"CA2ce09b162484792fa590a3af6532cbb8","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2ce09b162484792fa590a3af6532cbb8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4386"}} 
[2026-08-03 14:53:21] production.DEBUG: CheckTranscriptionStatusJob: recording 3030 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:53:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 3030 after 0 checks.  
[2026-08-03 14:53:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3030. {"status":404,"body":"Not found"} 
[2026-08-03 14:53:22] production.INFO: ClassifyAndScoreCallJob: skipping recording 3030 — too short to classify (duration=28s, words=76).  
[2026-08-03 14:53:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 3031 → AssemblyAI 769c0fc0-8fc1-4a42-a225-d6bf4f01c584  
[2026-08-03 14:53:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb5dd4686b2b4a3fe502bbd098e34a197","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4387"} 
[2026-08-03 14:53:57] production.DEBUG: TwilioController: handleOutbound {"call_id":4387,"CallSid":"CAb5dd4686b2b4a3fe502bbd098e34a197","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb5dd4686b2b4a3fe502bbd098e34a197","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4387"}} 
[2026-08-03 14:54:34] production.DEBUG: CheckTranscriptionStatusJob: recording 3031 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:54:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 3031 after 0 checks.  
[2026-08-03 14:54:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3031. {"status":404,"body":"Not found"} 
[2026-08-03 14:54:35] production.INFO: ClassifyAndScoreCallJob: skipping recording 3031 — too short to classify (duration=17s, words=40).  
[2026-08-03 14:54:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 3032 → AssemblyAI 40649a12-1a60-4f74-8aae-31233db285cb  
[2026-08-03 14:54:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:55:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAab8fcfa18c58bab051521c95e2a6e01d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4388"} 
[2026-08-03 14:55:03] production.DEBUG: TwilioController: handleOutbound {"call_id":4388,"CallSid":"CAab8fcfa18c58bab051521c95e2a6e01d","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAab8fcfa18c58bab051521c95e2a6e01d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4388"}} 
[2026-08-03 14:55:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 3033 → AssemblyAI 0c11e7a9-8587-46b3-98eb-23c45a3d8592  
[2026-08-03 14:55:43] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA47a5e352ae5bb5aeeae3113564a4788e","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0N2E1ZTM1MmFlNWJiNWFlZWFlMzExMzU2NGE0Nzg4ZSIsImZyb20iOiIrNDQ3OTA0MTQ5MjEzIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4NTc2NTM0MiJ9.f9eZ4gqr1co_V-StGdd6RGgzMqFVZUwGYeuGtawWisyzI14xUZAkBk5uTogxsnqF6g95tKgt_agx6ZdWrIL13g%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447904149213","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447904149213","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 14:55:51] production.DEBUG: CheckTranscriptionStatusJob: recording 3032 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:55:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 3032 after 0 checks.  
[2026-08-03 14:55:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3032. {"status":404,"body":"Not found"} 
[2026-08-03 14:55:51] production.INFO: ClassifyAndScoreCallJob: skipping recording 3032 — too short to classify (duration=22s, words=59).  
[2026-08-03 14:55:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 14:56:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9ebff195fbee122ea9761a775242b440","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4390"} 
[2026-08-03 14:56:08] production.DEBUG: TwilioController: handleOutbound {"call_id":4390,"CallSid":"CA9ebff195fbee122ea9761a775242b440","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9ebff195fbee122ea9761a775242b440","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4390"}} 
[2026-08-03 14:56:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 14:56:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 3034 → AssemblyAI 5fc190f1-6628-41d8-ad3c-f968f31052ed  
[2026-08-03 14:56:43] production.DEBUG: CheckTranscriptionStatusJob: recording 3033 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:56:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 3033 after 0 checks.  
[2026-08-03 14:56:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3033. {"status":404,"body":"Not found"} 
[2026-08-03 14:56:45] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3033  
[2026-08-03 14:56:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA829b7ee860ea91f2f3db5da85fd30a4a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4391"} 
[2026-08-03 14:56:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4391,"CallSid":"CA829b7ee860ea91f2f3db5da85fd30a4a","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA829b7ee860ea91f2f3db5da85fd30a4a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4391"}} 
[2026-08-03 14:57:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa2716b1c98c95ce7c1b242edf252ec88","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4392"} 
[2026-08-03 14:57:00] production.DEBUG: TwilioController: handleOutbound {"call_id":4392,"CallSid":"CAa2716b1c98c95ce7c1b242edf252ec88","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa2716b1c98c95ce7c1b242edf252ec88","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4392"}} 
[2026-08-03 14:57:36] production.DEBUG: CheckTranscriptionStatusJob: recording 3034 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:57:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 3034 after 0 checks.  
[2026-08-03 14:57:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3034. {"status":404,"body":"Not found"} 
[2026-08-03 14:57:37] production.INFO: ClassifyAndScoreCallJob: skipping recording 3034 — too short to classify (duration=18s, words=34).  
[2026-08-03 14:57:52] production.INFO: AutoTranscribeRecordingJob: submitted recording 3035 → AssemblyAI e6e067a3-d55b-463c-9a7e-a5f5bb56c1e0  
[2026-08-03 14:58:54] production.DEBUG: CheckTranscriptionStatusJob: recording 3035 → AssemblyAI status=completed (check #0)  
[2026-08-03 14:58:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 3035 after 0 checks.  
[2026-08-03 14:58:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3035. {"status":404,"body":"Not found"} 
[2026-08-03 14:58:54] production.INFO: ClassifyAndScoreCallJob: skipping recording 3035 — too short to classify (duration=20s, words=53).  
[2026-08-03 14:59:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0af3d9eedb8292c7c56636627b798556","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4393"} 
[2026-08-03 14:59:05] production.DEBUG: TwilioController: handleOutbound {"call_id":4393,"CallSid":"CA0af3d9eedb8292c7c56636627b798556","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0af3d9eedb8292c7c56636627b798556","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4393"}} 
[2026-08-03 14:59:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 3036 → AssemblyAI d39ea64b-1127-4ae5-8c2f-94142ba9bd3f  
[2026-08-03 15:00:27] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA08c65de792a8923557119f6c77d01851","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4394"} 
[2026-08-03 15:00:27] production.DEBUG: TwilioController: handleOutbound {"call_id":4394,"CallSid":"CA08c65de792a8923557119f6c77d01851","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA08c65de792a8923557119f6c77d01851","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4394"}} 
[2026-08-03 15:00:31] production.INFO: ClassifyInboundEmailJob: message 14708 classified as 'dsar_response' (high).  
[2026-08-03 15:00:31] production.INFO: FindRelatedDsarJob: message 14708 matched via regex reference 'DSAR-20260731-A8F385' → DSAR 4152.  
[2026-08-03 15:00:33] production.INFO: FindRelatedDsarJob: message 14708 response_type=acknowledgement.  
[2026-08-03 15:00:33] production.INFO: FindRelatedDsarJob: message 14708 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4152).  
[2026-08-03 15:00:33] production.INFO: FindRelatedDsarJob: message 14708 auto-set DSAR 4152 status → acknowledged (response_type=acknowledgement).  
[2026-08-03 15:01:01] production.DEBUG: CheckTranscriptionStatusJob: recording 3036 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:01:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 3036 after 0 checks.  
[2026-08-03 15:01:01] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3036. {"status":404,"body":"Not found"} 
[2026-08-03 15:01:02] production.INFO: ClassifyAndScoreCallJob: skipping recording 3036 — too short to classify (duration=22s, words=64).  
[2026-08-03 15:01:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 3037 → AssemblyAI 4eaa16d8-f47b-4aa9-97ee-721e58ba2c82  
[2026-08-03 15:01:22] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA47a5e352ae5bb5aeeae3113564a4788e","DialCallSid":"CA1ec472bd218adff30b50d66fa8dc61ee","DialCallStatus":"completed","DialCallDuration":"335"} 
[2026-08-03 15:01:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa7d9604c3e0b424e8aa13d571a43e9be","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4395"} 
[2026-08-03 15:01:30] production.DEBUG: TwilioController: handleOutbound {"call_id":4395,"CallSid":"CAa7d9604c3e0b424e8aa13d571a43e9be","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa7d9604c3e0b424e8aa13d571a43e9be","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4395"}} 
[2026-08-03 15:01:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 15:01:52] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3NY8E02NFC9DG5E446M7E9"} 
[2026-08-03 15:02:20] production.DEBUG: CheckTranscriptionStatusJob: recording 3037 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:02:20] production.INFO: CheckTranscriptionStatusJob: completed for recording 3037 after 0 checks.  
[2026-08-03 15:02:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3037. {"status":404,"body":"Not found"} 
[2026-08-03 15:02:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA51cec747af336552a1900bf445e330eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4396"} 
[2026-08-03 15:02:26] production.DEBUG: TwilioController: handleOutbound {"call_id":4396,"CallSid":"CA51cec747af336552a1900bf445e330eb","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA51cec747af336552a1900bf445e330eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4396"}} 
[2026-08-03 15:02:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3038 → AssemblyAI 5cd24f6c-089d-4f23-aa9f-b319600c8ce3  
[2026-08-03 15:02:34] production.INFO: ClassifyAndScoreCallJob: skipping recording 3037 — too short to classify (duration=25s, words=65).  
[2026-08-03 15:02:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 3039 → AssemblyAI 60a896e2-8352-4b39-9a5f-7e8c30ea269f  
[2026-08-03 15:03:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 3040 → AssemblyAI f6f071e7-3444-4aa5-ada9-1fcf85646542  
[2026-08-03 15:03:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA59586eed9c5b0995265cd8b2020a0d85","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4397"} 
[2026-08-03 15:03:17] production.DEBUG: TwilioController: handleOutbound {"call_id":4397,"CallSid":"CA59586eed9c5b0995265cd8b2020a0d85","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA59586eed9c5b0995265cd8b2020a0d85","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4397"}} 
[2026-08-03 15:03:38] production.DEBUG: CheckTranscriptionStatusJob: recording 3038 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:03:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 3038 after 0 checks.  
[2026-08-03 15:03:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3038. {"status":404,"body":"Not found"} 
[2026-08-03 15:03:40] production.DEBUG: CheckTranscriptionStatusJob: recording 3039 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:03:40] production.INFO: CheckTranscriptionStatusJob: completed for recording 3039 after 0 checks.  
[2026-08-03 15:03:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3039. {"status":404,"body":"Not found"} 
[2026-08-03 15:03:42] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 3038  
[2026-08-03 15:04:00] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3038. {"total_score":34,"risk_rating":"high_risk","has_sections":true} 
[2026-08-03 15:04:02] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3039  
[2026-08-03 15:04:08] production.DEBUG: CheckTranscriptionStatusJob: recording 3040 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:04:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 3040 after 0 checks.  
[2026-08-03 15:04:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3040. {"status":404,"body":"Not found"} 
[2026-08-03 15:04:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 3041 → AssemblyAI 2ce526d0-c0dc-4104-a097-132b4ea430da  
[2026-08-03 15:04:11] production.INFO: ClassifyAndScoreCallJob: skipping recording 3040 — too short to classify (duration=19s, words=69).  
[2026-08-03 15:04:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd0e60a46838d7fd33dc47cc506bac8f1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4398"} 
[2026-08-03 15:04:16] production.DEBUG: TwilioController: handleOutbound {"call_id":4398,"CallSid":"CAd0e60a46838d7fd33dc47cc506bac8f1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd0e60a46838d7fd33dc47cc506bac8f1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4398"}} 
[2026-08-03 15:04:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 15:05:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 3042 → AssemblyAI 42bc6b05-2c69-427b-a26d-9b6b99387d14  
[2026-08-03 15:05:12] production.DEBUG: CheckTranscriptionStatusJob: recording 3041 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:05:12] production.INFO: CheckTranscriptionStatusJob: completed for recording 3041 after 0 checks.  
[2026-08-03 15:05:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3041. {"status":404,"body":"Not found"} 
[2026-08-03 15:05:12] production.INFO: ClassifyAndScoreCallJob: skipping recording 3041 — too short to classify (duration=18s, words=50).  
[2026-08-03 15:05:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAde2ab62807c0e871c327a224a80b7ae4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4399"} 
[2026-08-03 15:05:18] production.DEBUG: TwilioController: handleOutbound {"call_id":4399,"CallSid":"CAde2ab62807c0e871c327a224a80b7ae4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAde2ab62807c0e871c327a224a80b7ae4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4399"}} 
[2026-08-03 15:05:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 15:06:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:06:08] production.DEBUG: CheckTranscriptionStatusJob: recording 3042 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:06:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 3042 after 0 checks.  
[2026-08-03 15:06:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3042. {"status":404,"body":"Not found"} 
[2026-08-03 15:06:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 3043 → AssemblyAI 5118be13-0edb-4be1-bbab-f1effa195f44  
[2026-08-03 15:06:14] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3042  
[2026-08-03 15:06:17] production.INFO: ClassifyInboundEmailJob: message 14719 classified as 'dsar_response' (high).  
[2026-08-03 15:06:17] production.INFO: FindRelatedDsarJob: message 14719 matched via regex reference 'DSAR-20260731-46A806' → DSAR 4130.  
[2026-08-03 15:06:19] production.INFO: FindRelatedDsarJob: message 14719 response_type=info_requested.  
[2026-08-03 15:06:19] production.INFO: FindRelatedDsarJob: message 14719 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=4130).  
[2026-08-03 15:06:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 15:06:20] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D5JA7AX78ZE340N485V"} 
[2026-08-03 15:06:21] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 15:06:21] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3P6D718YD1K5EREDSF3F1T"} 
[2026-08-03 15:06:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 3044 → AssemblyAI ad94bdd8-aed2-450b-9bae-af104a63ed1d  
[2026-08-03 15:06:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAbaafe479aab67f6be62173020f01fdfd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4400"} 
[2026-08-03 15:06:53] production.DEBUG: TwilioController: handleOutbound {"call_id":4400,"CallSid":"CAbaafe479aab67f6be62173020f01fdfd","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAbaafe479aab67f6be62173020f01fdfd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4400"}} 
[2026-08-03 15:07:11] production.DEBUG: CheckTranscriptionStatusJob: recording 3043 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:07:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 3043 after 0 checks.  
[2026-08-03 15:07:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3043. {"status":404,"body":"Not found"} 
[2026-08-03 15:07:12] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3043.  
[2026-08-03 15:07:43] production.DEBUG: CheckTranscriptionStatusJob: recording 3044 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:07:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 3044 after 0 checks.  
[2026-08-03 15:07:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3044. {"status":404,"body":"Not found"} 
[2026-08-03 15:07:43] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3043.  
[2026-08-03 15:07:44] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3044  
[2026-08-03 15:09:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 3045 → AssemblyAI 22c435eb-cd88-4b5b-a3a2-83f88dddcfec  
[2026-08-03 15:10:08] production.DEBUG: CheckTranscriptionStatusJob: recording 3045 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:10:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 3045 after 0 checks.  
[2026-08-03 15:10:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3045. {"status":404,"body":"Not found"} 
[2026-08-03 15:10:10] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3045  
[2026-08-03 15:11:07] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA0a69d35e62cd6f14eb2414ddabc10bbc","DialCallSid":"CA6c05f5895768fcd99e3a2d8063362bdf","DialCallStatus":"completed","DialCallDuration":"2804"} 
[2026-08-03 15:12:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:12:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:12:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 3046 → AssemblyAI 68c56c47-2e2a-46f0-ae2d-24d85aa7d427  
[2026-08-03 15:12:49] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGJX879ZWJ5VWQXGBCVNB"} 
[2026-08-03 15:12:49] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3ZGJX879ZWJ5VWQXGBCVNB"} 
[2026-08-03 15:12:49] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK0TJK5YAZDTF3AA73PR"} 
[2026-08-03 15:12:49] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3ZGK0TJK5YAZDTF3AA73PR"} 
[2026-08-03 15:12:50] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK188WBZK9HEXDRCY1W8"} 
[2026-08-03 15:12:50] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3ZGK188WBZK9HEXDRCY1W8"} 
[2026-08-03 15:12:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK1QQNAVEHMCYMBNEXY0"} 
[2026-08-03 15:12:51] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3ZGK1QQNAVEHMCYMBNEXY0"} 
[2026-08-03 15:12:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK41ETXTYFW3DPJVVZF9"} 
[2026-08-03 15:12:51] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3ZGK41ETXTYFW3DPJVVZF9"} 
[2026-08-03 15:12:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK54KTTP49JVCDR05Q6T"} 
[2026-08-03 15:12:52] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3ZGK54KTTP49JVCDR05Q6T"} 
[2026-08-03 15:12:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3d540bf6bbf92ee1c558761ee0df4f09","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4401"} 
[2026-08-03 15:12:52] production.DEBUG: TwilioController: handleOutbound {"call_id":4401,"CallSid":"CA3d540bf6bbf92ee1c558761ee0df4f09","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3d540bf6bbf92ee1c558761ee0df4f09","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4401"}} 
[2026-08-03 15:12:53] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK5TDY0ED7RYA788507D"} 
[2026-08-03 15:12:53] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3ZGK5TDY0ED7RYA788507D"} 
[2026-08-03 15:12:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 15:12:57] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":975,"documents":7,"has_signing_url":true} 
[2026-08-03 15:12:59] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGJX879ZWJ5VWQXGBCVNB"} 
[2026-08-03 15:13:00] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK0TJK5YAZDTF3AA73PR"} 
[2026-08-03 15:13:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK188WBZK9HEXDRCY1W8"} 
[2026-08-03 15:13:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK1QQNAVEHMCYMBNEXY0"} 
[2026-08-03 15:13:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK41ETXTYFW3DPJVVZF9"} 
[2026-08-03 15:13:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK54KTTP49JVCDR05Q6T"} 
[2026-08-03 15:13:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3ZGK5TDY0ED7RYA788507D"} 
[2026-08-03 15:13:05] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3ZGJX879ZWJ5VWQXGBCVNB"} 
[2026-08-03 15:13:05] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3ZGK0TJK5YAZDTF3AA73PR"} 
[2026-08-03 15:13:06] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3ZGK188WBZK9HEXDRCY1W8"} 
[2026-08-03 15:13:07] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3ZGK1QQNAVEHMCYMBNEXY0"} 
[2026-08-03 15:13:07] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3ZGK41ETXTYFW3DPJVVZF9"} 
[2026-08-03 15:13:08] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3ZGK54KTTP49JVCDR05Q6T"} 
[2026-08-03 15:13:09] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ3ZGK5TDY0ED7RYA788507D"} 
[2026-08-03 15:13:41] production.DEBUG: CheckTranscriptionStatusJob: recording 3046 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:13:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 3046 after 0 checks.  
[2026-08-03 15:13:41] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3046. {"status":404,"body":"Not found"} 
[2026-08-03 15:13:42] production.DEBUG: ClassifyAndScoreCallJob: recording 3046 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-03 15:13:48] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3046. {"total_score":94,"risk_rating":"low_risk","has_sections":true} 
[2026-08-03 15:13:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 3047 → AssemblyAI 7a5a9749-ae5c-4157-bd54-bb0812b90f19  
[2026-08-03 15:14:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 15:14:50] production.DEBUG: CheckTranscriptionStatusJob: recording 3047 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:14:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 3047 after 0 checks.  
[2026-08-03 15:14:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3047. {"status":404,"body":"Not found"} 
[2026-08-03 15:14:52] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3047  
[2026-08-03 15:15:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA26311a2584528a130881b1d24a6f9d48","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4402"} 
[2026-08-03 15:15:21] production.DEBUG: TwilioController: handleOutbound {"call_id":4402,"CallSid":"CA26311a2584528a130881b1d24a6f9d48","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA26311a2584528a130881b1d24a6f9d48","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4402"}} 
[2026-08-03 15:16:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 3048 → AssemblyAI c00b3c01-0953-41f9-881b-c2534a5e091d  
[2026-08-03 15:16:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA84bde643fa113ea4be117db4eae78429","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4403"} 
[2026-08-03 15:16:28] production.DEBUG: TwilioController: handleOutbound {"call_id":4403,"CallSid":"CA84bde643fa113ea4be117db4eae78429","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA84bde643fa113ea4be117db4eae78429","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4403"}} 
[2026-08-03 15:16:40] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3045  
[2026-08-03 15:16:58] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA26c4e113b660604fdfd7cda548c29039","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyNmM0ZTExM2I2NjA2MDRmZGZkN2NkYTU0OGMyOTAzOSIsImZyb20iOiIrNDQ3NzY3NDY0NTQ2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTc2NjYxNyJ9.O2mGdNXKvivlO4PEt3hX4EReSmc93dxrOMNI7KqcDNAdnCDpgzuALOZsBtUOOxMWGEOPRWH-OT0u1boSf7xDag%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447767464546","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447767464546","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 15:17:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:17:20] production.DEBUG: CheckTranscriptionStatusJob: recording 3048 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:17:20] production.INFO: CheckTranscriptionStatusJob: completed for recording 3048 after 0 checks.  
[2026-08-03 15:17:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3048. {"status":404,"body":"Not found"} 
[2026-08-03 15:17:21] production.INFO: ClassifyAndScoreCallJob: skipping recording 3048 — too short to classify (duration=24s, words=67).  
[2026-08-03 15:17:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:17:31] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA26c4e113b660604fdfd7cda548c29039","DialCallSid":"CA78800a1ab2a6426153c9d81ce0880078","DialCallStatus":"completed","DialCallDuration":"27"} 
[2026-08-03 15:17:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 3049 → AssemblyAI e893407f-713d-4efb-a475-e4e406d07085  
[2026-08-03 15:18:40] production.DEBUG: CheckTranscriptionStatusJob: recording 3049 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:18:40] production.INFO: CheckTranscriptionStatusJob: completed for recording 3049 after 0 checks.  
[2026-08-03 15:18:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3049. {"status":404,"body":"Not found"} 
[2026-08-03 15:18:43] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3049  
[2026-08-03 15:19:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3e191264eb2b11cd3b0bc295237bf2e7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4405"} 
[2026-08-03 15:19:41] production.DEBUG: TwilioController: handleOutbound {"call_id":4405,"CallSid":"CA3e191264eb2b11cd3b0bc295237bf2e7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3e191264eb2b11cd3b0bc295237bf2e7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4405"}} 
[2026-08-03 15:20:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 15:20:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 3050 → AssemblyAI 471caf80-0743-492f-bd08-7668e542d500  
[2026-08-03 15:21:20] production.INFO: ExtractMessageAttachmentsJob: attachment 10571 (image001.png) skipped — unsupported type.  
[2026-08-03 15:21:20] production.INFO: ExtractMessageAttachmentsJob: attachment 10572 (image002.png) skipped — unsupported type.  
[2026-08-03 15:21:20] production.INFO: ExtractMessageAttachmentsJob: attachment 10573 (image003.jpg) skipped — unsupported type.  
[2026-08-03 15:21:22] production.INFO: ClassifyInboundEmailJob: message 14726 classified as 'dsar_response' (high).  
[2026-08-03 15:21:23] production.INFO: FindRelatedDsarJob: message 14726 matched via regex reference 'DSAR-20260608-418D26' → DSAR 3211.  
[2026-08-03 15:21:25] production.INFO: FindRelatedDsarJob: message 14726 response_type=info_requested.  
[2026-08-03 15:21:25] production.INFO: FindRelatedDsarJob: message 14726 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=3211).  
[2026-08-03 15:21:25] production.INFO: FindRelatedDsarJob: message 14726 auto-set DSAR 3211 status → further info required (response_type=info_requested).  
[2026-08-03 15:21:49] production.DEBUG: CheckTranscriptionStatusJob: recording 3050 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:21:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 3050 after 0 checks.  
[2026-08-03 15:21:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3050. {"status":404,"body":"Not found"} 
[2026-08-03 15:21:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA080ab4cbf82083ec5cecbb370725bd81","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4406"} 
[2026-08-03 15:21:50] production.DEBUG: TwilioController: handleOutbound {"call_id":4406,"CallSid":"CA080ab4cbf82083ec5cecbb370725bd81","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA080ab4cbf82083ec5cecbb370725bd81","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4406"}} 
[2026-08-03 15:21:51] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3050  
[2026-08-03 15:21:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:22:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 15:22:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 3051 → AssemblyAI e01cbeea-2977-44e2-85bd-57029d90cd11  
[2026-08-03 15:23:56] production.DEBUG: CheckTranscriptionStatusJob: recording 3051 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:23:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 3051 after 0 checks.  
[2026-08-03 15:23:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3051. {"status":404,"body":"Not found"} 
[2026-08-03 15:23:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 3051 — too short to classify (duration=23s, words=55).  
[2026-08-03 15:23:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:24:14] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfadaf5fe9864c68f57208fa326aaf45b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4407"} 
[2026-08-03 15:24:14] production.DEBUG: TwilioController: handleOutbound {"call_id":4407,"CallSid":"CAfadaf5fe9864c68f57208fa326aaf45b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfadaf5fe9864c68f57208fa326aaf45b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4407"}} 
[2026-08-03 15:25:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 3052 → AssemblyAI 5d195520-c527-4af6-8c3c-5ed71c55c4d0  
[2026-08-03 15:25:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 15:26:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:26:09] production.DEBUG: CheckTranscriptionStatusJob: recording 3052 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:26:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 3052 after 0 checks.  
[2026-08-03 15:26:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3052. {"status":404,"body":"Not found"} 
[2026-08-03 15:26:10] production.INFO: ClassifyAndScoreCallJob: skipping recording 3052 — too short to classify (duration=18s, words=57).  
[2026-08-03 15:29:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 15:30:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:30:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 15:33:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 15:34:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 15:36:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA709d7b97a72a2038440bc9489b5fbd63","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4408"} 
[2026-08-03 15:36:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4408,"CallSid":"CA709d7b97a72a2038440bc9489b5fbd63","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA709d7b97a72a2038440bc9489b5fbd63","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4408"}} 
[2026-08-03 15:37:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 3053 → AssemblyAI eccaab97-13b0-4b5f-8a59-d5349f011320  
[2026-08-03 15:38:15] production.DEBUG: CheckTranscriptionStatusJob: recording 3053 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:38:15] production.INFO: CheckTranscriptionStatusJob: completed for recording 3053 after 0 checks.  
[2026-08-03 15:38:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3053. {"status":404,"body":"Not found"} 
[2026-08-03 15:38:18] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3053  
[2026-08-03 15:38:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 15:38:37] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3a310ffe446b9d0df9dbf90e5048a9d7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4409"} 
[2026-08-03 15:38:37] production.DEBUG: TwilioController: handleOutbound {"call_id":4409,"CallSid":"CA3a310ffe446b9d0df9dbf90e5048a9d7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3a310ffe446b9d0df9dbf90e5048a9d7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4409"}} 
[2026-08-03 15:39:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 15:41:31] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA596f37953a594ff502fbfd43fcc8e1d1","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E1OTZmMzc5NTNhNTk0ZmY1MDJmYmZkNDNmY2M4ZTFkMSIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc2ODA5MCJ9.bz_F5FVp9YuXZUGdrYfoh_HwXgazweDXDJVzPZ7PHJ9wBcyx586LnsCzjAU5DhOnhWd0yr_xna3TOF9JVTZTtQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 15:43:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 15:43:51] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA596f37953a594ff502fbfd43fcc8e1d1","DialCallSid":"CA8d763017e0d938368d2cb9efd24cc182","DialCallStatus":"completed","DialCallDuration":"129"} 
[2026-08-03 15:44:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 3054 → AssemblyAI f0201947-06b1-4d8b-ab56-33d7ad62e403  
[2026-08-03 15:45:03] production.DEBUG: CheckTranscriptionStatusJob: recording 3054 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:45:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 3054 after 0 checks.  
[2026-08-03 15:45:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3054. {"status":404,"body":"Not found"} 
[2026-08-03 15:45:04] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3054.  
[2026-08-03 15:46:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA009ba564dc3400e20bd2790f18633181","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4411"} 
[2026-08-03 15:46:24] production.DEBUG: TwilioController: handleOutbound {"call_id":4411,"CallSid":"CA009ba564dc3400e20bd2790f18633181","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA009ba564dc3400e20bd2790f18633181","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4411"}} 
[2026-08-03 15:46:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 15:47:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 3055 → AssemblyAI 2dd97e12-a128-49ad-9a27-e385db03818c  
[2026-08-03 15:47:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 15:48:29] production.DEBUG: CheckTranscriptionStatusJob: recording 3055 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:48:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 3055 after 0 checks.  
[2026-08-03 15:48:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3055. {"status":404,"body":"Not found"} 
[2026-08-03 15:48:32] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3055  
[2026-08-03 15:49:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-03 15:50:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6aea74b276f95b39ef929677a124a927","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4412"} 
[2026-08-03 15:50:24] production.DEBUG: TwilioController: handleOutbound {"call_id":4412,"CallSid":"CA6aea74b276f95b39ef929677a124a927","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6aea74b276f95b39ef929677a124a927","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4412"}} 
[2026-08-03 15:50:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA4786e498d8e412f3ce4a122344bbe5c1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4413"} 
[2026-08-03 15:50:25] production.DEBUG: TwilioController: handleOutbound {"call_id":4413,"CallSid":"CA4786e498d8e412f3ce4a122344bbe5c1","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA4786e498d8e412f3ce4a122344bbe5c1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4413"}} 
[2026-08-03 15:51:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 3056 → AssemblyAI b9b63702-936b-4d72-96a2-bd08e3ba1846  
[2026-08-03 15:51:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 3057 → AssemblyAI da1207e8-e119-4fe4-845f-5d3d1a808a23  
[2026-08-03 15:52:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 15:52:28] production.DEBUG: CheckTranscriptionStatusJob: recording 3056 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:52:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 3056 after 0 checks.  
[2026-08-03 15:52:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3056. {"status":404,"body":"Not found"} 
[2026-08-03 15:52:31] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3056  
[2026-08-03 15:52:46] production.DEBUG: CheckTranscriptionStatusJob: recording 3057 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:52:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 3057 after 0 checks.  
[2026-08-03 15:52:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3057. {"status":404,"body":"Not found"} 
[2026-08-03 15:52:48] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3057  
[2026-08-03 15:52:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA05d8e5a9fda4c79ba4d3a15c49691ffe","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4414"} 
[2026-08-03 15:52:50] production.DEBUG: TwilioController: handleOutbound {"call_id":4414,"CallSid":"CA05d8e5a9fda4c79ba4d3a15c49691ffe","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA05d8e5a9fda4c79ba4d3a15c49691ffe","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4414"}} 
[2026-08-03 15:53:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 3058 → AssemblyAI a18e1866-39cf-4e34-a1a6-32fcc5e9af68  
[2026-08-03 15:53:56] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 15:53:56] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHERDEYW0MVEVXYTXZD4"} 
[2026-08-03 15:53:57] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 15:53:57] production.INFO: eSign webhook unmatched document {"document_id":"01KZ3RXHGADPHCEHZND2FG9EFW"} 
[2026-08-03 15:54:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 15:54:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 15:54:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 15:54:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 15:54:46] production.DEBUG: CheckTranscriptionStatusJob: recording 3058 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:54:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 3058 after 0 checks.  
[2026-08-03 15:54:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3058. {"status":404,"body":"Not found"} 
[2026-08-03 15:54:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 15:54:50] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3058  
[2026-08-03 15:55:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 15:55:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAea6b40fb750a54a195db0fcf75a835b3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4415"} 
[2026-08-03 15:55:43] production.DEBUG: TwilioController: handleOutbound {"call_id":4415,"CallSid":"CAea6b40fb750a54a195db0fcf75a835b3","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAea6b40fb750a54a195db0fcf75a835b3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4415"}} 
[2026-08-03 15:56:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 15:56:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:56:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 15:56:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 3059 → AssemblyAI c61fa2d0-e38a-4ba8-84ee-55c386e8af28  
[2026-08-03 15:57:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9ba2c4151dac883ddbbab62618be8ed9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4416"} 
[2026-08-03 15:57:25] production.DEBUG: TwilioController: handleOutbound {"call_id":4416,"CallSid":"CA9ba2c4151dac883ddbbab62618be8ed9","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9ba2c4151dac883ddbbab62618be8ed9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4416"}} 
[2026-08-03 15:57:48] production.DEBUG: CheckTranscriptionStatusJob: recording 3059 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:57:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 3059 after 0 checks.  
[2026-08-03 15:57:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3059. {"status":404,"body":"Not found"} 
[2026-08-03 15:57:49] production.INFO: ClassifyAndScoreCallJob: skipping recording 3059 — too short to classify (duration=28s, words=69).  
[2026-08-03 15:57:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc7dd07c82a17b0456ae9baff45056076","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4417"} 
[2026-08-03 15:57:51] production.DEBUG: TwilioController: handleOutbound {"call_id":4417,"CallSid":"CAc7dd07c82a17b0456ae9baff45056076","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc7dd07c82a17b0456ae9baff45056076","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4417"}} 
[2026-08-03 15:58:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 3060 → AssemblyAI 47221e60-d555-400b-9214-0d724f59f824  
[2026-08-03 15:59:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 3061 → AssemblyAI e5cc598a-1185-4f46-b231-5205ec6734ff  
[2026-08-03 15:59:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 15:59:40] production.DEBUG: CheckTranscriptionStatusJob: recording 3060 → AssemblyAI status=completed (check #0)  
[2026-08-03 15:59:40] production.INFO: CheckTranscriptionStatusJob: completed for recording 3060 after 0 checks.  
[2026-08-03 15:59:41] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3060. {"status":404,"body":"Not found"} 
[2026-08-03 15:59:42] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3060  
[2026-08-03 16:00:05] production.DEBUG: CheckTranscriptionStatusJob: recording 3061 → AssemblyAI status=completed (check #0)  
[2026-08-03 16:00:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 3061 after 0 checks.  
[2026-08-03 16:00:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3061. {"status":404,"body":"Not found"} 
[2026-08-03 16:00:08] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3061  
[2026-08-03 16:00:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:00:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:00:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:00:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:01:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:01:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:01:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:02:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:02:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:02:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:02:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:03:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:03:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:03:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:03:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:03:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:04:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 16:04:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 16:04:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:04:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 16:04:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:04:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 16:04:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA59f2f85e749939bb3f9f4168dbce443a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4418"} 
[2026-08-03 16:04:26] production.DEBUG: TwilioController: handleOutbound {"call_id":4418,"CallSid":"CA59f2f85e749939bb3f9f4168dbce443a","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA59f2f85e749939bb3f9f4168dbce443a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4418"}} 
[2026-08-03 16:04:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:04:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 16:04:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:04:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 16:04:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 16:05:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:05:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:05:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:05:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 16:05:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:05:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:05:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:05:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:06:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:06:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:06:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:06:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:06:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:07:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:07:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:07:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:07:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:08:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:08:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:08:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:08:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:08:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:09:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:09:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:09:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:09:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:11:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:11:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:13:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:13:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:13:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA74529f1659890e9b35401f03c5b719e3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4419"} 
[2026-08-03 16:13:43] production.DEBUG: TwilioController: handleOutbound {"call_id":4419,"CallSid":"CA74529f1659890e9b35401f03c5b719e3","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA74529f1659890e9b35401f03c5b719e3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4419"}} 
[2026-08-03 16:13:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:13:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:13:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:13:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:14:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:14:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:14:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 16:14:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9f73e0554cbfaf34979849c7486c15f2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4420"} 
[2026-08-03 16:14:46] production.DEBUG: TwilioController: handleOutbound {"call_id":4420,"CallSid":"CA9f73e0554cbfaf34979849c7486c15f2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9f73e0554cbfaf34979849c7486c15f2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4420"}} 
[2026-08-03 16:14:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:15:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 16:15:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 3062 → AssemblyAI 07c8c6f2-964f-429b-abcf-0a86a4cc1db4  
[2026-08-03 16:16:46] production.DEBUG: CheckTranscriptionStatusJob: recording 3062 → AssemblyAI status=completed (check #0)  
[2026-08-03 16:16:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 3062 after 0 checks.  
[2026-08-03 16:16:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3062. {"status":404,"body":"Not found"} 
[2026-08-03 16:16:49] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3062  
[2026-08-03 16:17:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:18:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA08f0b5a4bb28fc80fa70b530d623d465","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4421"} 
[2026-08-03 16:18:19] production.DEBUG: TwilioController: handleOutbound {"call_id":4421,"CallSid":"CA08f0b5a4bb28fc80fa70b530d623d465","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA08f0b5a4bb28fc80fa70b530d623d465","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4421"}} 
[2026-08-03 16:21:12] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA2ecbdfac971aebc8e2e71cefd2cb2933","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyZWNiZGZhYzk3MWFlYmM4ZTJlNzFjZWZkMmNiMjkzMyIsImZyb20iOiIrNDQ3ODU4MDQzOTk5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc3MDQ3MiJ9.8s0cPG4OkH6LZTzpEqxdLuPtJ_yLAEB0ZqNcM5wShvYmUrqxmMusl0g-1gll4-7Ya4PCdwtPQrwDIYxRy50PCw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447858043999","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447858043999","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 16:21:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-03 16:21:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:21:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:22:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 3063 → AssemblyAI e3b35b59-c901-4877-acbd-d27cfc61cb74  
[2026-08-03 16:22:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:23:06] production.DEBUG: CheckTranscriptionStatusJob: recording 3063 → AssemblyAI status=completed (check #0)  
[2026-08-03 16:23:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 3063 after 0 checks.  
[2026-08-03 16:23:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3063. {"status":404,"body":"Not found"} 
[2026-08-03 16:23:08] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3063  
[2026-08-03 16:23:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA934cc80be92f2af00fe2b9e9a176a3d4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4423"} 
[2026-08-03 16:23:12] production.DEBUG: TwilioController: handleOutbound {"call_id":4423,"CallSid":"CA934cc80be92f2af00fe2b9e9a176a3d4","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA934cc80be92f2af00fe2b9e9a176a3d4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4423"}} 
[2026-08-03 16:23:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:23:57] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA2ecbdfac971aebc8e2e71cefd2cb2933","DialCallSid":"CA1ae9ac655edf76126dfacbdeddb9c47c","DialCallStatus":"completed","DialCallDuration":"150"} 
[2026-08-03 16:24:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 3064 → AssemblyAI fffcee5c-8540-4f5f-90ed-515955ab4c4e  
[2026-08-03 16:24:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:25:15] production.DEBUG: CheckTranscriptionStatusJob: recording 3064 → AssemblyAI status=completed (check #0)  
[2026-08-03 16:25:15] production.INFO: CheckTranscriptionStatusJob: completed for recording 3064 after 0 checks.  
[2026-08-03 16:25:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3064. {"status":404,"body":"Not found"} 
[2026-08-03 16:25:16] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3064.  
[2026-08-03 16:25:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:25:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 16:28:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 16:28:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 16:29:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 16:29:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 16:34:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:36:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:36:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA306185a6e2ee5111f1531fc00f55c0c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4424"} 
[2026-08-03 16:36:57] production.DEBUG: TwilioController: handleOutbound {"call_id":4424,"CallSid":"CA306185a6e2ee5111f1531fc00f55c0c0","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA306185a6e2ee5111f1531fc00f55c0c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4424"}} 
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: attachment 10574 (image001.png) skipped — unsupported type.  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: attachment 10575 (image002.png) skipped — unsupported type.  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: attachment 10576 (image003.png) skipped — unsupported type.  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: attachment 10577 (image004.png) skipped — unsupported type.  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: attachment 10578 (image005.png) skipped — unsupported type.  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: attachment 10579 (image006.png) skipped — unsupported type.  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: attachment 10580 (image007.png) skipped — unsupported type.  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10581 (SAR Response Covering Letter .docx).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10582 (SAR DT part 1.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10583 (SAR DT part 2.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10584 (SAR DT part 3.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10585 (SAR DT part 4.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10586 (SAR DT part 5.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10587 (SAR DT part 6.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10588 (SAR DT part 7.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10589 (SAR DT part 8.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10590 (SAR DT part 9.pdf).  
[2026-08-03 16:37:41] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10591 (SAR DT part 10.pdf).  
[2026-08-03 16:37:43] production.INFO: ClassifyInboundEmailJob: message 14758 classified as 'dsar_response' (high).  
[2026-08-03 16:37:46] production.INFO: FindRelatedDsarJob: message 14758 — dsar_ref='', inst_ref='DT 1166'.  
[2026-08-03 16:37:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:37:54] production.INFO: FindRelatedDsarJob: message 14758 — AI matcher dsar_id=, confidence=medium.  
[2026-08-03 16:37:54] production.INFO: FindRelatedDsarJob: message 14758 — extracted reference 'DT 1166' but no DSAR matched.  
[2026-08-03 16:37:56] production.INFO: FindRelatedDsarJob: message 14758 response_type=data_provided.  
[2026-08-03 16:37:56] production.INFO: FindRelatedDsarJob: message 14758 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-08-03 16:37:57] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10574 — skipped as small image (1179 bytes), likely signature/logo.  
[2026-08-03 16:37:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10575 — skipped as small image (1001 bytes), likely signature/logo.  
[2026-08-03 16:37:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10576 — skipped as small image (1763 bytes), likely signature/logo.  
[2026-08-03 16:37:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10577 — skipped as small image (1792 bytes), likely signature/logo.  
[2026-08-03 16:37:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10578 — skipped as small image (1922 bytes), likely signature/logo.  
[2026-08-03 16:37:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10579 — skipped as small image (1793 bytes), likely signature/logo.  
[2026-08-03 16:37:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10580 — skipped as small image (16877 bytes), likely signature/logo.  
[2026-08-03 16:37:58] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10581 — pages=0, large=no.  
[2026-08-03 16:38:01] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10581 — file=SAR Response Covering Letter .docx, is_dsar_document=, confidence=high.  
[2026-08-03 16:38:01] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10581 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-03 16:38:01] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10582 — pages=26, large=no.  
[2026-08-03 16:38:17] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10582 — file=SAR DT part 1.pdf, is_dsar_document=1, confidence=high.  
[2026-08-03 16:38:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10582 — file=SAR DT part 1.pdf, AI filter: 24 relevant of 26.  
[2026-08-03 16:38:47] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10582 — file=SAR DT part 1.pdf, extraction produced 9 item(s).  
[2026-08-03 16:38:47] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10582 — done, 9 total evidence items.  
[2026-08-03 16:38:48] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10583 — pages=42, large=yes.  
[2026-08-03 16:38:48] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10583 — file=SAR DT part 2.pdf, heuristic filter: 0 relevant, 42 excluded.  
[2026-08-03 16:38:48] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10583 — file=SAR DT part 2.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-03 16:38:48] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10583 — 42-page scan; handing off to OCR pipeline.  
[2026-08-03 16:38:48] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10584 — pages=32, large=no.  
[2026-08-03 16:39:02] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10584 — file=SAR DT part 3.pdf, is_dsar_document=1, confidence=high.  
[2026-08-03 16:39:21] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10584 — file=SAR DT part 3.pdf, AI filter: 32 relevant of 32.  
[2026-08-03 16:39:39] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10584 — file=SAR DT part 3.pdf, extraction produced 5 item(s).  
[2026-08-03 16:39:39] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10584 — done, 5 total evidence items.  
[2026-08-03 16:39:39] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10585 — pages=36, large=no.  
[2026-08-03 16:39:53] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10585 — file=SAR DT part 4.pdf, is_dsar_document=1, confidence=high.  
[2026-08-03 16:40:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:40:19] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10585 — file=SAR DT part 4.pdf, AI filter: 33 relevant of 36.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10585 — file=SAR DT part 4.pdf, extraction produced 0 item(s).  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10585 — done, 0 total evidence items.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10586 — pages=70, large=yes.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10586 — file=SAR DT part 5.pdf, heuristic filter: 0 relevant, 70 excluded.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10586 — file=SAR DT part 5.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10586 — 70-page scan; handing off to OCR pipeline.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10587 — pages=96, large=yes.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10587 — file=SAR DT part 6.pdf, heuristic filter: 0 relevant, 96 excluded.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10587 — file=SAR DT part 6.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-03 16:40:31] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10587 — 96-page scan; handing off to OCR pipeline.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10588 — pages=82, large=yes.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10588 — file=SAR DT part 7.pdf, heuristic filter: 0 relevant, 82 excluded.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10588 — file=SAR DT part 7.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10588 — 82-page scan; handing off to OCR pipeline.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10589 — pages=68, large=yes.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10589 — file=SAR DT part 8.pdf, heuristic filter: 0 relevant, 68 excluded.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10589 — file=SAR DT part 8.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10589 — 68-page scan; handing off to OCR pipeline.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10590 — pages=62, large=yes.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10590 — file=SAR DT part 9.pdf, heuristic filter: 0 relevant, 62 excluded.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10590 — file=SAR DT part 9.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10590 — 62-page scan; handing off to OCR pipeline.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10591 — pages=94, large=yes.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10591 — file=SAR DT part 10.pdf, heuristic filter: 0 relevant, 94 excluded.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10591 — file=SAR DT part 10.pdf, no text layer on a large doc; treating as scanned.  
[2026-08-03 16:40:32] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10591 — 94-page scan; handing off to OCR pipeline.  
[2026-08-03 16:40:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3065 → AssemblyAI 23b55bc2-8de0-466a-a2c4-974de2a658cb  
[2026-08-03 16:40:35] production.INFO: OcrExtractEvidenceJob: attachment 10583 — OCR pages 1-42 of 42.  
[2026-08-03 16:41:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:42:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:42:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe81aff5b16a358ecaf167b973460858d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4425"} 
[2026-08-03 16:42:51] production.DEBUG: TwilioController: handleOutbound {"call_id":4425,"CallSid":"CAe81aff5b16a358ecaf167b973460858d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe81aff5b16a358ecaf167b973460858d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4425"}} 
[2026-08-03 16:43:32] production.INFO: OcrExtractEvidenceJob: attachment 10583 — OCR pipeline complete (42 pages).  
[2026-08-03 16:43:32] production.INFO: OcrExtractEvidenceJob: attachment 10586 — OCR pages 1-70 of 70.  
[2026-08-03 16:44:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:44:27] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:44:27] production.INFO: eSign webhook unmatched document {"document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:44:28] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:44:28] production.INFO: eSign webhook unmatched document {"document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:44:29] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:44:29] production.INFO: eSign webhook unmatched document {"document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:44:29] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:44:29] production.INFO: eSign webhook unmatched document {"document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:44:30] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:44:30] production.INFO: eSign webhook unmatched document {"document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:44:31] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:44:31] production.INFO: eSign webhook unmatched document {"document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:44:31] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:44:31] production.INFO: eSign webhook unmatched document {"document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:44:33] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":976,"documents":7,"has_signing_url":true} 
[2026-08-03 16:44:35] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:44:36] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:44:36] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:44:37] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:44:38] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:44:38] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:44:39] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:44:40] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:44:41] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:44:41] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:44:42] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:44:43] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:44:43] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:44:44] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:45:58] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA6c58ce4cbbad08a2087f38d34c6e3c52","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2YzU4Y2U0Y2JiYWQwOGEyMDg3ZjM4ZDM0YzZlM2M1MiIsImZyb20iOiIrNDQ3Nzg1NjU3MjI5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc3MTk1NyJ9.fnuSIdbzsve8i7ak-9D1NUtyYKsnGDTrXRvqt2w1NPR4DkZmWBTlquwN6w1ZV7XQgajC5YBDOswuVi0f53U9Zg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447785657229","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447785657229","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 16:46:31] production.INFO: OcrExtractEvidenceJob: attachment 10586 — OCR pipeline complete (70 pages).  
[2026-08-03 16:46:31] production.INFO: OcrExtractEvidenceJob: attachment 10587 — OCR pages 1-96 of 96.  
[2026-08-03 16:46:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:46:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:46:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 16:47:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 16:47:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:47:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:47:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:48:33] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:48:34] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:48:34] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:48:35] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:48:36] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:48:36] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:48:37] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:48:52] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6c58ce4cbbad08a2087f38d34c6e3c52","DialCallSid":"CAffb9b2d29ac13fc862eb140eea41c74f","DialCallStatus":"completed","DialCallDuration":"160"} 
[2026-08-03 16:49:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:50:35] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:50:36] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:50:36] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:50:37] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:50:38] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:50:38] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:50:39] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:50:40] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:50:41] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ44RD26FDAPWG2NPW13NN4C"} 
[2026-08-03 16:50:41] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:50:42] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ44RD422HBBZ1TK79B7W19J"} 
[2026-08-03 16:50:43] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:50:44] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ44RD4GANK2TFP9TBJSR73B"} 
[2026-08-03 16:50:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:50:45] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:50:45] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ44RD4XYHFEY411ZSKNRKRA"} 
[2026-08-03 16:50:46] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:50:47] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ44RD78YQ7KSKER3PK58QQP"} 
[2026-08-03 16:50:48] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:50:48] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ44RD88W7MWZ15A3WFHQAA6"} 
[2026-08-03 16:50:49] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:50:50] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ44RD8YH5JP5Z78MACQ1MDW"} 
[2026-08-03 16:50:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:50:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:15] production.INFO: OcrExtractEvidenceJob: attachment 10587 — OCR pipeline complete (96 pages).  
[2026-08-03 16:51:15] production.INFO: OcrExtractEvidenceJob: attachment 10588 — OCR pages 1-82 of 82.  
[2026-08-03 16:51:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:51:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 16:52:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:52:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:52:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-03 16:53:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:53:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 16:54:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-03 16:54:06] production.WARNING: OcrService: OCR failed for page 65: The process has been signaled with signal "15".  
[2026-08-03 16:54:13] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAe8dcbf51af883434e8c92625fffff98a","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FlOGRjYmY1MWFmODgzNDM0ZThjOTI2MjVmZmZmZjk4YSIsImZyb20iOiIrNDQ3NTk0Nzc2ODQ2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTc3MjQ1MiJ9.ai5MVnqE4g4c8I1dJQZAQoJDVdgyusHGGkTNWKBsgXyFVhbSmAMYpxZGZIcNT4IsEohoZnMRGo9IlahiwmIZ2A%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447594776846","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447594776846","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 16:54:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:54:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:54:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 16:55:02] production.INFO: OcrExtractEvidenceJob: attachment 10588 — OCR pipeline complete (82 pages).  
[2026-08-03 16:55:02] production.INFO: OcrExtractEvidenceJob: attachment 10589 — OCR pages 1-68 of 68.  
[2026-08-03 16:55:12] production.WARNING: OcrService: OCR failed for page 5: The process has been signaled with signal "15".  
[2026-08-03 16:55:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:55:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-03 16:56:12] production.INFO: OcrExtractEvidenceJob: attachment 10590 — OCR pages 1-62 of 62.  
[2026-08-03 16:56:43] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAe8dcbf51af883434e8c92625fffff98a","DialCallSid":"CAbddb74a0594532b2824ec1a603ea0e99","DialCallStatus":"completed","DialCallDuration":"135"} 
[2026-08-03 16:57:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:57:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 16:57:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 16:57:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 16:58:58] production.INFO: OcrExtractEvidenceJob: attachment 10590 — OCR pipeline complete (62 pages).  
[2026-08-03 16:58:58] production.INFO: OcrExtractEvidenceJob: attachment 10589 — OCR pages 1-68 of 68.  
[2026-08-03 16:59:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:59:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-03 16:59:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:59:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 16:59:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 16:59:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 16:59:57] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAb08f1797b570f0ba12354c07f2b091e0","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FiMDhmMTc5N2I1NzBmMGJhMTIzNTRjMDdmMmIwOTFlMCIsImZyb20iOiIrNDQ3ODQ5NTMwMzAxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTc3Mjc5NiJ9.6_uvphDOW4dyc6iC77LEbTSD4C_d8r3l1JyWK-Erv6qBoZWhQF5WNW2McZNI_Stib9IV_mYlkTBjjVB8rhxg9g%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447849530301","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447849530301","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-03 17:00:23] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAb08f1797b570f0ba12354c07f2b091e0","DialCallSid":"CA5802bb51ccbfafae367c6b67d1ed54e5","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-03 17:00:37] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAb08f1797b570f0ba12354c07f2b091e0","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-08-03 17:00:59] production.INFO: OcrExtractEvidenceJob: attachment 10589 — OCR pipeline complete (68 pages).  
[2026-08-03 17:00:59] production.INFO: OcrExtractEvidenceJob: attachment 10591 — OCR pages 1-94 of 94.  
[2026-08-03 17:04:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 17:05:55] production.INFO: OcrExtractEvidenceJob: attachment 10591 — OCR pipeline complete (94 pages).  
[2026-08-03 17:05:56] production.DEBUG: CheckTranscriptionStatusJob: recording 3065 → AssemblyAI status=completed (check #0)  
[2026-08-03 17:05:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 3065 after 0 checks.  
[2026-08-03 17:05:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3065. {"status":404,"body":"Not found"} 
[2026-08-03 17:06:58] production.INFO: ClassifyAndScoreCallJob: skipping recording 3065 — too short to classify (duration=29s, words=91).  
[2026-08-03 17:07:01] production.INFO: ClassifyInboundEmailJob: message 14761 classified as 'dsar_response' (high).  
[2026-08-03 17:07:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 3066 → AssemblyAI d5fb35cc-fc21-418d-8f36-3e50650ce6dc  
[2026-08-03 17:07:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 3067 → AssemblyAI 14495037-52db-4f03-9d83-cf720e52dc68  
[2026-08-03 17:07:07] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr Ryan William Griffiths e-signed 7 documents",
    "client_id": 1298,
    "client_name": "Mr Ryan William Griffiths",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "c9ba8df4-fa4a-4f08-bcee-d8e08aabb3e1",
    "socket": null
}  
[2026-08-03 17:07:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 3068 → AssemblyAI c4d99770-2e4a-4187-b095-fde773d1218c  
[2026-08-03 17:07:23] production.INFO: AutoTranscribeRecordingJob: submitted recording 3069 → AssemblyAI 69a2ad42-6479-4da2-b5a7-01fa212a28fc  
[2026-08-03 17:07:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 3070 → AssemblyAI 21e831a5-19a3-486f-ab19-37b0f1f32c1a  
[2026-08-03 17:07:25] production.INFO: FindRelatedDsarJob: message 14761 — dsar_ref='', inst_ref=''.  
[2026-08-03 17:07:27] production.INFO: FindRelatedDsarJob: message 14761 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 17:07:30] production.INFO: FindRelatedDsarJob: message 14761 response_type=portal_response.  
[2026-08-03 17:07:30] production.INFO: FindRelatedDsarJob: message 14761 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-08-03 17:07:30] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.29] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Ms Lisa Jane Park \u00b7 0:01",
    "recording_id": 3070,
    "communication_id": 4428,
    "client_id": 34,
    "caller_name": "Ms Lisa Jane Park",
    "duration": 1,
    "solicitor_id": 1,
    "id": "abff7dde-f777-4683-8fe7-ed663611c2ec",
    "socket": null
}  
[2026-08-03 17:08:04] production.DEBUG: CheckTranscriptionStatusJob: recording 3066 → AssemblyAI status=completed (check #0)  
[2026-08-03 17:08:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 3066 after 0 checks.  
[2026-08-03 17:08:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3066. {"status":404,"body":"Not found"} 
[2026-08-03 17:08:08] production.DEBUG: CheckTranscriptionStatusJob: recording 3067 → AssemblyAI status=completed (check #0)  
[2026-08-03 17:08:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 3067 after 0 checks.  
[2026-08-03 17:08:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3067. {"status":404,"body":"Not found"} 
[2026-08-03 17:08:11] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3066  
[2026-08-03 17:08:11] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3067.  
[2026-08-03 17:08:26] production.DEBUG: CheckTranscriptionStatusJob: recording 3068 → AssemblyAI status=completed (check #0)  
[2026-08-03 17:08:26] production.INFO: CheckTranscriptionStatusJob: completed for recording 3068 after 0 checks.  
[2026-08-03 17:08:27] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3068. {"status":404,"body":"Not found"} 
[2026-08-03 17:08:28] production.DEBUG: CheckTranscriptionStatusJob: recording 3069 → AssemblyAI status=completed (check #0)  
[2026-08-03 17:08:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 3069 after 0 checks.  
[2026-08-03 17:08:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3069. {"status":404,"body":"Not found"} 
[2026-08-03 17:08:29] production.DEBUG: CheckTranscriptionStatusJob: recording 3070 → AssemblyAI status=completed (check #0)  
[2026-08-03 17:08:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 3070 after 0 checks.  
[2026-08-03 17:08:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3070. {"status":404,"body":"Not found"} 
[2026-08-03 17:08:29] production.DEBUG: ClassifyAndScoreCallJob: recording 3068 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-03 17:08:35] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3068. {"total_score":97,"risk_rating":"low_risk","has_sections":true} 
[2026-08-03 17:08:36] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 3069  
[2026-08-03 17:08:42] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3069. {"total_score":11,"risk_rating":"high_risk","has_sections":true} 
[2026-08-03 17:08:42] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3070.  
[2026-08-03 17:22:09] production.INFO: ClassifyInboundEmailJob: message 14772 classified as 'dsar_response' (high).  
[2026-08-03 17:22:09] production.INFO: FindRelatedDsarJob: message 14772 matched via regex reference 'DSAR-20260629-81517D' → DSAR 3683.  
[2026-08-03 17:22:11] production.INFO: FindRelatedDsarJob: message 14772 response_type=portal_response.  
[2026-08-03 17:22:12] production.INFO: FindRelatedDsarJob: message 14772 → triage_queue=portal_response (response_type=portal_response, dsar_id=3683).  
[2026-08-03 17:22:14] production.INFO: ClassifyInboundEmailJob: message 14773 classified as 'dsar_response' (high).  
[2026-08-03 17:22:14] production.INFO: FindRelatedDsarJob: message 14773 regex found 'DSAR-20260605-OC6700' but no DSAR matches.  
[2026-08-03 17:22:16] production.INFO: FindRelatedDsarJob: message 14773 — dsar_ref='DSAR-20260605-OC6700', inst_ref='597840'.  
[2026-08-03 17:22:23] production.INFO: FindRelatedDsarJob: message 14773 — AI matcher dsar_id=, confidence=low.  
[2026-08-03 17:22:23] production.INFO: FindRelatedDsarJob: message 14773 — extracted reference '597840' but no DSAR matched.  
[2026-08-03 17:22:25] production.INFO: FindRelatedDsarJob: message 14773 response_type=portal_response.  
[2026-08-03 17:22:25] production.INFO: FindRelatedDsarJob: message 14773 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-08-03 17:27:25] production.INFO: ClassifyInboundEmailJob: message 14774 classified as 'generic' (high).  
[2026-08-03 17:29:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 17:30:33] production.INFO: ClassifyInboundEmailJob: message 14780 classified as 'generic' (high).  
[2026-08-03 17:34:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 17:41:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 17:54:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 18:04:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 18:28:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 18:34:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 18:41:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 18:46:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 18:46:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-03 18:54:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 19:04:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 19:28:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 19:33:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-03 19:34:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 19:41:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 19:54:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 20:04:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 20:28:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 20:34:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 20:37:41] production.INFO: ClassifyInboundEmailJob: message 14786 classified as 'generic' (high).  
[2026-08-03 20:41:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 20:54:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 21:03:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 21:23:50] production.ERROR: View [auth.forgot-password] not found. {"exception":"[object] (InvalidArgumentException(code: 0): View [auth.forgot-password] not found. at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php:138)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/FileViewFinder.php(78): Illuminate\\View\\FileViewFinder->findInPaths('auth.forgot-pas...', Array)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Factory.php(150): Illuminate\\View\\FileViewFinder->find('auth.forgot-pas...')
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php(1100): Illuminate\\View\\Factory->make('auth.forgot-pas...', Array, Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/fortify/src/Http/Responses/SimpleViewResponse.php(50): view('auth.forgot-pas...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(921): Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse->toResponse(Object(Illuminate\\Http\\Request))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(906): Illuminate\\Routing\\Router::toResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Routing\\Router->prepareResponse(Object(Illuminate\\Http\\Request), Object(Laravel\\Fortify\\Http\\Responses\\SimpleViewResponse))
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/RedirectIfAuthenticated.php(47): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\RedirectIfAuthenticated->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'web')
#10 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(35): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#67 {main}
"} 
[2026-08-03 21:28:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 21:33:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 21:40:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 21:54:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 22:03:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 22:28:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 22:33:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 22:40:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 22:54:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 23:03:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 23:28:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} 
[2026-08-03 23:33:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 23:40:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-03 23:53:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"}