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<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Hi there,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">I have checked our records and can confirm that we do not hold any for your client Leighanne Kirkland. I attach a formal letter in response.

<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">The childrenâ€™s homes listed in your email were not run by the Church of Scotland, so we do not hold any records for them (Gryffe Castle childrenâ€™s home was run by the Glasgow City

 Council, and I have not been able to identify Long Cross home).<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Many thanks<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Kirsten<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Kirsten Donaldson Wheal<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Archivist<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">CrossReach<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>




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      <p style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\"> <br><strong style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br></strong><img style=\"HEIGHT: 24px; WIDTH: 110px\" border=\"0\" src=\"https://www.churchofscotland.org.uk/__data/assets/image/0007/28843/CrossReach_logo_May18.png\" width=\"110\" height=\"24\"><br><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><span style=\"FONT-SIZE: 10pt\"><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"></span></span></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><span style=\"FONT-SIZE: 10pt\"><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br><br></span></span></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><span style=\"FONT-SIZE: 10pt\"><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br>email: <a style=\"FONT-SIZE: 10pt; COLOR: #3e7daa\">QCIEnquiries@crossreach.org.uk</a><br>web: <a title=\"\" href=\"https://www.crossreach.org.uk/\">www.crossreach.org.uk 
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<p style=\"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL\"><a href=\"https://www.crossreach.org.uk/impact-report-202526\" title=\"Impact Report 2025/26 | CrossReach\"><img src=\"cid:crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\" border=\"0\" width=\"800\" height=\"253\" id=\"0.jgu9qa4ye2i\" alt=\"CrossReach Impact Report Email Footer\" style=\"font-family: Arial; font-size: 12px; width: 800px; height: 253px;\"></a>&nbsp;<br><a href=\"https://www.crossreach.org.uk/impact-report-202526\" title=\"Impact Report 2025/26 | CrossReach\">Impact Report 2025/26 | CrossReach</a>&nbsp;</p>



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<p class=\"MsoNormal\"><b><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif\">From:</span></b><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif\"> MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\">evidence@mmalegal.co.uk</a>&gt;

<br>

<b>Sent:</b> 23 April 2026 11:46<br>

<b>To:</b> Info Charis &lt;<a href=\"mailto:info@crossreach.org.uk\">info@crossreach.org.uk</a>&gt;<br>

<b>Subject:</b> Data Subject Access Request - Miss Leighanne Kirkland<o:p></o:p></span></p>

</div>

<p class=\"MsoNormal\"><o:p>&nbsp;</o:p></p>

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<p class=\"MsoNormal\"><span style=\"font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#09285E\">EXTERNAL EMAIL - This email was sent by a person from outside your organization. Exercise caution when clicking links, opening attachments or taking further action,

 before validating its authenticity. <o:p></o:p></span></p>

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<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><o:p>&nbsp;</o:p></span></p>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><o:p>&nbsp;</o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Client Name: Miss Leighanne Kirkland<br>

Client Address: 3A Knockhill Road, Renfrew, PA4 8EE<br>

Client Reference: 100228<br>

Date of Birth: 25/11/1984<br>

Also Known As: <o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Name in Care: <o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><br>

Dear Sir/Madam,<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement: <o:p></o:p></span></p>

<ul type=\"disc\">

<li class=\"MsoNormal\" style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3\">

<span style=\"font-size:10.0pt\">Gryffe Childrenâ€™s Home, Scotland: 1993-1997<o:p></o:p></span></li><li class=\"MsoNormal\" style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3\">

<span style=\"font-size:10.0pt\">Long cross childrenâ€™s home Scotland: 1997-2000<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\">evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816<o:p></o:p></span></p>

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<p class=\"MsoNormal\" style=\"margin-bottom:12.0pt\"><span style=\"font-size:10.0pt\"><o:p>&nbsp;</o:p></span></p>

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<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;<o:p></o:p></span></p>

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<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Authorised and regulated by the Solicitors Regulation Authority number 8000579<o:p></o:p></span></p>

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<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Registered Office: Stok, Princes Street, Stockport SK1 1RY<o:p></o:p></span></p>

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<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

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Resent-Date: Sat, 23 May 2026 01:29:29 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Miss Leighanne Kirkland
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Thread-Topic: Data Subject Access Request - Miss Leighanne Kirkland
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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X-Stackmail-Forwarder: evidence@mmalegal.co.uk
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x-ms-traffictypediagnostic: CWLP265MB5772:EE_|LOCP265MB8664:EE_|CW2PEPF000056BE:EE_|CWLP265MB3348:EE_|LO1PEPF000028CE:EE_|LO4P265MB6745:EE_","sender_ip":"185.151.28.76","from":"QCI Enquiries <QCIEnquiries@crossreach.org.uk>","dkim":"{@crossreach.org.uk : pass}","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"QCIEnquiries@crossreach.org.uk\"}","text":"Hi there,



I have checked our records and can confirm that we do not hold any for your client Leighanne Kirkland. I attach a formal letter in response.



The childrenâ€™s homes listed in your email were not run by the Church of Scotland, so we do not hold any records for them (Gryffe Castle childrenâ€™s home was run by the Glasgow City Council, and I have not been able to identify Long Cross home).



Many thanks



Kirsten



Kirsten Donaldson Wheal

Archivist

CrossReach







[https://www.churchofscotland.org.uk/__data/assets/image/0007/28843/CrossReach_logo_May18.png]











email: QCIEnquiries@crossreach.org.uk

web: www.crossreach.org.uk <https://www.crossreach.org.uk/>





[cid:crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png]<https://www.crossreach.org.uk/impact-report-202526>

Impact Report 2025/26 | CrossReach<https://www.crossreach.org.uk/impact-report-202526>



**** Head Office - Charis House, 47 Milton Road East, Edinburgh, EH15 2SR. T: 0131 657 2000 W: www.crossreach.org.uk E: info@crossreach.org.uk This email and any files transmitted are intended solely for the person or organisation to whom it is addressed and may contain information that is confidential or privileged. If you are not the intended recipient, you must not use, disclose, copy, distribute or retain this message or any part of it and should delete this correspondence from your system and notify the sender immediately. All messages passing through our gateway are checked for viruses but you are strongly recommended to check for viruses using your own virus scanner, as CrossReach will not take responsibility for any damage caused as a result of virus infection ****



[https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSXeE_h6_BCkv8Zpx5vvpZ259kFW2chMdCiytBB_D976iQQph6w]

From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 23 April 2026 11:46

To: Info Charis <info@crossreach.org.uk<mailto:info@crossreach.org.uk>>

Subject: Data Subject Access Request - Miss Leighanne Kirkland



EXTERNAL EMAIL - This email was sent by a person from outside your organization. Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.





Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Miss Leighanne Kirkland

Client Address: 3A Knockhill Road, Renfrew, PA4 8EE

Client Reference: 100228

Date of Birth: 25/11/1984

Also Known As:

Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



 *   Gryffe Childrenâ€™s Home, Scotland: 1993-1997

 *   Long cross childrenâ€™s home Scotland: 1997-2000





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCEA52.DC3B1670\"},\"attachment2\":{\"filename\":\"crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\",\"name\":\"crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\",\"type\":\"image/png\",\"content-id\":\"crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\"},\"attachment3\":{\"filename\":\"ResponseSent.pdf\",\"name\":\"ResponseSent.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg8qfq26ru7a1bXvrNOG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe8q0n2l08vmj7PZ05qW"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php7sh349bhda0edzFPWLL"}} 
[2026-05-23 00:29:36] production.INFO: ExtractMessageAttachmentsJob: attachment 68 (image001.jpg) skipped â€” unsupported type.  
[2026-05-23 00:29:36] production.INFO: ExtractMessageAttachmentsJob: attachment 69 (crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png) skipped â€” unsupported type.  
[2026-05-23 00:29:36] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 70 (ResponseSent.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 00:29:38] production.INFO: ClassifyInboundEmailJob: message 91 classified as 'dsar_response' (high).  
[2026-05-23 00:29:45] production.INFO: FindRelatedDsarJob: message 91 â€” dsar_id=, confidence=low.  
[2026-05-23 00:29:47] production.INFO: FindRelatedDsarJob: message 91 response_type=no_record.  
[2026-05-23 00:29:48] production.INFO: FindRelatedDsarJob: message 91 â†’ triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).  
[2026-05-23 00:38:16] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","attachments":"1","sender_ip":"185.151.28.75","SPF":"fail","dkim":"{@fife.gov.uk : pass}","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","html":"<html>

<head>

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<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

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<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

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<br>

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<p>Fife Council

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<p>************************************************

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[2026-05-23 00:38:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
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<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
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<br>
</div>
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Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
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<br>
</div>
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 00:38:16, 2026-05-23 00:38:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

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<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

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<b>Date of Birth: 21/08/1967</b></div>

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<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Kind regards</div>

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Tricia</div>

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<br>

</div>

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<br>

</div>

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P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 00:38:16, 2026-05-23 00:38:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

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x-ms-traffictypediagnostic: CWXP265MB1846:EE_|CW1P265MB8604:EE_","cc":"<dataprotection@nrscotland.gov.uk>","dkim":"{@nrscotland.gov.uk : pass}","from":"<dataprotection@nrscotland.gov.uk>","subject":"RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 00:46:56, 2026-05-23 00:46:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Received: by recvd-6d75975858-8xhz2 with SMTP id recvd-6d75975858-8xhz2-1-6A1062C3-D9\t2026-05-22 14:05:55.969854082 +0000 UTC m=+2047364.148457859
Received: from [172.31.128.253] (unknown)\tby geopod-ismtpd-7 (SG) with ESMTP\tid zxIs0GnnR1yEH5T5J96YBQ\tfor <evidence@mmalegal.co.uk>;\tFri, 22 May 2026 14:05:55.715 +0000 (UTC)
Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","to":"MMA LEGAL <evidence@mmalegal.co.uk>","from":"Portland Medical Practice <secure@igpr.co.uk>","text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","SPF":"fail"} 
[2026-05-23 01:08:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

<head>
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</head>

<body vlink="#ffffff">
  <div class="main">
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal" align=left style='text-align:center;margin-top: 20px'>
      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <center>
      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0
        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>
        <tr style='height:31.0pt'>
          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>
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                <span style='font-size:16.0pt;color:white'>
                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0">Open report</a>
                </span>
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          </td>
        </tr>

      </table>
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    <p class="MsoNormal" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>

    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"
      style="color: #314472 !important; text-align: center !important; font-weight: normal !important;">
      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
    </p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
  </div>
</body>

</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

 , 2026-05-23 01:08:39, 2026-05-23 01:08:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

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    p.MsoNormal,

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</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

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    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 01:08:39, 2026-05-23 01:08:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 01:14:54] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39
ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=nA+BqeesDqrUT4/cVu/IaCcVoO7LTzSle2qJANERCxM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t  Message-ID:DKIM-Signature;\tb=M/j1TLdR2+JRfIiX9QIce3xHHx6GSxBazPxBLb1YfuAM0Z/JWN8h95LXpWasptafVRtTGM4HrK\t  e9zohrEzUHw7cMUJwRG99Ga4EhYpgnsSBTjBFM8DLZVc7ZuHj8hXw+RdY563tcj8H+Et7bL61H\t  ka02FemXhkzNrFqRVAr9i3SqPX+wzRzSpWKuRumzfshRxILKJGzHGwPhEIgbyrMvR101Kx2smX\t  aBJRyddNojsk5S0EvXqojOGivWkwxqs4AG5FR5mRYknKY5rmUanGd7RMvFvssUZH8md5xEP7ji\t  66Wkneq4TwFuMWQGA627b9zWSoV0r2vD4bfyO2po2JPHyQ==;
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=nA+BqeesDqrUT4/cVu/IaCcVoO7LTzSle2qJANERCxM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t  Message-ID:DKIM-Signature;\tb=Tbe8uy0vwjXGseDjqY50xVbK96isyky2aOBbeVGgRBeH7cS3iFSstC/1aDWmwZE2296cCTxQfk\t  H692V4co5HRrZ7fI2btXxSSk5B8z6xTApFt3qX0ixSaz4ntqzyevrAdrahJdz/OqYrlOQSmm7Y\t  FIYmjPmHINR4jBzevv61I6DjxZsmfCLuY4XV7WpT5mJU5BQZITH1b22BA2/k1Doj4n+hmkDead\t  7kpv4t+MBtZSCRnTwBZMTwr42A3tOcgQJAiQkphhhOHZEGVIMofrbnxtOUeOlg0i50//MRHFis\t  vxAdgnbSWPCWL1y3VOdFkhT8bz0sYIULhLceg8AQAsxSBA==;
ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=UuK41qjWIM1d4UZ0a0fmlT5eD0xMguqHsdEeLLM9ohKkLY6oySenLp/ih6SL7ZkyhVe/6yKs5i\t  TC/gKRc8FYEPZltJQt9zx6JA3hE1gZ/TOYP4GXCWItLlef55Lf6jo9bxuocIASo+17cQVuoOiU\t  ix+98EaBnRPjh/Vh6XL+yzA7mIhPSl/Uee76c7UsXetfwJGYpQt8ZRmkkyCllWqWRJQ/0+OqbK\t  ki4wybYg5s/eczU3IyoumQ3YESljI1HdKNSqKoFzr8WeuyOcj2SRZymBtICJ2WuJSXU/4uP4DO\t  gIbPNaERJZCdB3Lobkwq0AoRi/GgvPB9mFZPbYUhcttozA==;
ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=OQFVwkPvEUuKUrSI6DyiqY/+4WAxvmpDmxHuMWkwjtSA1gW3i3sw3sNKX7ZNI5HpNq7UIacNVt\t  PgwDNXrS1jU3DGyLy+HkptY07Y6D77xxLd5U3aqDBT2bbMqXaQPdJaL3BMV5ewbtxKUUu9mSUf\t  z3EI2xBTg6yg+kq3rO+Wfg/914KQ+GeCMTjtKwZRc13I0zNWNTa4RbSLQa5ZJo0okcZxuH3Q7z\t  BA+baCPuiaVEFilyEXzXM44ut1ib3X6GHzXbOjZGfHX3ME7+b2NDo+q4sG6HsviBNlzq8IA4mi\t  O7Jq3T0cATV8uoslQSnsUCFpNOPr/NOYkJ0sIYCuyAQB0A==;
Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39
Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779448333_b21255892d76466a8e9d37140dfa15e1_=_\"
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779448334;\tbh=s5QQrFgAnjOXaYqUAbYTxe2u4rGLaUAyJ9cdEA1KAms=;\tb=KotyvCbLURSrqrWPYAf1S49ywxdboj+KCmW9JB5iCD+xAHUHMEJzRzlAmvyr0OVmGdO2\tyiero89Vvmmv67CD2iekil3GXcxENz0adM3aQuZV3aUctG62OdyQG6vCrfjQW5KKR/r4p+\tI0pCnrChGzujfRG9dk2eMWmBNO/SD3i6+5GNaswC/Q+wqlI7PgscUaRoTCf9mAnIyNU8Gz\tlEGvn/SvCMp+D74aGW6t0qnF51nQcejvlWD/TiXPLLC4R6LLcLWAMk5D0oxxvNhFmv/s5M\tKiFhr8jryuPLFTMMVuF1A3FbLDD4QloVP9esYm0PINjZQFtraunxB1MjkY8Yoryw==
Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <2c1e21c0749aed7fe892eea9c5c53856@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k48NKz8rQI2HCRZL4Wx9yA for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 11:12:17.931 +0000 (UTC)
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.EH14b58zIE7sblXcQeN/m5bGtlQqYZ14D2kBkUdQoQTlSJRw71eY109oQVp4X8Zin01YqIhn0K2atM4xpjd/LO7F2WQkb/iJoB9rb6Og2VcxIHZj5HN+2w4HGnyAVbr/Cr6IOlTn0IIqD4i3UUmcj1udtIxV9jYM4bKwOhWQEGPAmXk4zj0gx80tooWVgtfWSEp2ipRt4OygYxs10i23qRwEMTgclw9GuYVnCZmEhrpUpVJ/nI499zT1hmrZn2MQ
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","from":"Gleniffer Medical Group <secure@igpr.co.uk>","text":"ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½","html":"<html>



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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

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</html>","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","to":"MMA Legal <evidence@mmalegal.co.uk>"} 
[2026-05-23 01:14:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

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</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

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ï¿½, 2026-05-23 01:14:54, 2026-05-23 01:14:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Date: Sat, 23 May 2026 02:54:35 +0100
From: Stewart Fraser <fritz196951@gmail.com>
MIME-Version: 1.0
Message-ID: <CALKyLUCuQYH5UiG1oZ8DsmS_x=9BTdVNC5XYxgHeoMq7gXWrZA@mail.gmail.com>
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Resent-From: evidence@mmalegal.co.uk
Subject: 
To: Evidence@mmalegal.co.uk
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X-Spam-Score: -4.6 (----)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fritz196951@gmail.com\"}","text":"What do I do i haven't had a letter","subject":null,"html":"<div dir=\"auto\">What do I do i haven&#39;t had a letterÂ </div>","attachments":"0","dkim":"{@gmail.com : pass}","sender_ip":"185.151.28.76","SPF":"softfail","to":"Evidence@mmalegal.co.uk","from":"Stewart Fraser <fritz196951@gmail.com>"} 
[2026-05-23 01:54:55] production.INFO: ClassifyInboundEmailJob: message 92 classified as 'generic' (high).  
[2026-05-23 01:56:35] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"softfail","to":"MMA Legal <casemanagement@mmalegal.co.uk>","from":"Stewart Fraser <fritz196951@gmail.com>","subject":"Re: Action Required: Sign Your Document","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"fritz196951@gmail.com\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","text":"I've signed it



On Fri, 22 May 2026, 15:54 MMA Legal, <casemanagement@mmalegal.co.uk> wrote:



> Dear Mr Stewart Fraser,

>

> We have sent you a secure electronic document to review and sign.

>

> Please click the link below to access the document and complete the

> electronic signature process:

>

> https://sign.fintrixor.co.uk/sign/9af0aa24-78b3-48c1-919f-9467c7d5e741

> <https://u61638341.ct.sendgrid.net/ls/click?upn=u001.RUX4TRq9PBgUpqJUQSuv3c1cmIG-2FxogBBl7ZFo4Kq8YXqn2v8fFC2SUzNqrVEom-2BC85Qa4jpUIwzcwO-2FRllqfRKluUr5DXyKZDEqhCpvhD8-3DuA0f_YzrRrmvvjBxG6-2FewBJ7UCaWFxynu-2FxYywe9Uwk2cn0Uyf-2FPYyvkk2ULDaO7YjXBGdTEqFI3a3gmWASfE6zFuZQDTuLp048AILDipf3HnNkc2wSI2H-2BVBAVqkcCCJ-2BrM9tTRfFoVpDXRxQ7I6fNgc7Uo1sGKFGucfJxKHCT-2BLN5Qs1Kqxc7M11hFOHbSvum8-2BUwmTIwxvozasT3UtFYxPKA-3D-3D>

>

> Once signed, your case can proceed to the next stage.

>

> If you have any questions or experience any issues accessing the document,

> please reply to this email and a member of our team will assist you.

>

> Best regards

>

> MMA Legal Limited

> E: casemanagement@mmalegal.co.uk

> T: 0161 532 3544

>

> [image: MMA Legal Logo]

>

> MMA Legal Limited is a company registered in England & Wales (registered

> number: 13900519). MMA Legal Limited is authorised and regulated by the

> Solicitors Regulation Authority, SRA Number: 8000579. A list of directors

> is available at the Registered office address Stok, 43-59 Princes Street,

> Stockport, SK1 1RY

> <https://www.google.com/maps/search/43-59+Princes+Street,+Stockport,+SK1+1RY?entry=gmail&source=g>

> .

> Cyber Crime Alert Please be aware that there is a risk posed by cyber

> fraud, especially in relation to bank account details. Please check with us

> before transferring any funds across if you are unsure and would like to

> confirm our bank details. MMA Legal Limited will not accept responsibility

> if you transfer money into an incorrect bank account. If you are not the

> intended recipient of this email please contact us immediately.

>","html":"<div dir=\"auto\">I&#39;ve signed itÂ </div><br><div class=\"gmail_quote gmail_quote_container\"><div dir=\"ltr\" class=\"gmail_attr\">On Fri, 22 May 2026, 15:54 MMA Legal, &lt;<a href=\"mailto:casemanagement@mmalegal.co.uk\">casemanagement@mmalegal.co.uk</a>&gt; wrote:<br></div><blockquote class=\"gmail_quote\" style=\"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex\"><div style=\"font-family:Arial,sans-serif;font-size:14px;color:#333\"><p>Dear Mr Stewart Fraser,</p><p>We have sent you a secure electronic document to review and sign.</p><p>Please click the link below to access the document and complete the electronic signature process:</p><p><a href=\"https://u61638341.ct.sendgrid.net/ls/click?upn=u001.RUX4TRq9PBgUpqJUQSuv3c1cmIG-2FxogBBl7ZFo4Kq8YXqn2v8fFC2SUzNqrVEom-2BC85Qa4jpUIwzcwO-2FRllqfRKluUr5DXyKZDEqhCpvhD8-3DuA0f_YzrRrmvvjBxG6-2FewBJ7UCaWFxynu-2FxYywe9Uwk2cn0Uyf-2FPYyvkk2ULDaO7YjXBGdTEqFI3a3gmWASfE6zFuZQDTuLp048AILDipf3HnNkc2wSI2H-2BVBAVqkcCCJ-2BrM9tTRfFoVpDXRxQ7I6fNgc7Uo1sGKFGucfJxKHCT-2BLN5Qs1Kqxc7M11hFOHbSvum8-2BUwmTIwxvozasT3UtFYxPKA-3D-3D\" style=\"color:#0056b3\" target=\"_blank\" rel=\"noreferrer\">https://sign.fintrixor.co.uk/sign/9af0aa24-78b3-48c1-919f-9467c7d5e741</a></p><p>Once signed, your case can proceed to the next stage.</p><p>If you have any questions or experience any issues accessing the document, please reply to this email and a member of our team will assist you.</p><br><p>Best regards</p><p>MMA Legal Limited<br>E: <a href=\"mailto:casemanagement@mmalegal.co.uk\" style=\"color:#0056b3\" target=\"_blank\" rel=\"noreferrer\">casemanagement@mmalegal.co.uk</a><br>T: 0161 532 3544</p><br><img alt=\"MMA Legal Logo\" style=\"display:block;max-width:200px;margin-bottom:20px\"><p style=\"font-size:11px;color:#555;line-height:1.4;text-align:justify\">MMA Legal Limited is a company registered in England &amp; Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address Stok, <a href=\"https://www.google.com/maps/search/43-59+Princes+Street,+Stockport,+SK1+1RY?entry=gmail&amp;source=g\">43-59 Princes Street, Stockport, SK1 1RY</a>.<br>Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.</p></div><img src=\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.riFUIurWR7BPyOvOY9iOH8GoDnF6XT2Ux0WTr1QTByzS2rusVhUPAiTDipB-2FMza8oqFkM-2FzHDzQE0ibMYcOpzxCUdLvMLrXXE8kp1qvJ0-2FH12nyAUIlV-2Bz3eOrbH75dy53WumpoN2b74fyl8TV-2BItMoBEVIHLJ4BA2EGW6rhxMifk7KLCHI-2FWDV9V845CMJPG5VdJJcWSCVcchlOk21t1Th9lawdRGuzvkT9FK51Tvs-3D\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important\"></blockquote></div>","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=gmail.com header.s=20251104 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5
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Date: Sat, 23 May 2026 02:56:20 +0100
From: Stewart Fraser <fritz196951@gmail.com>
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Resent-Date: Sat, 23 May 2026 02:56:33 +0100
Resent-From: casemanagement@mmalegal.co.uk
Subject: Re: Action Required: Sign Your Document
To: MMA Legal <casemanagement@mmalegal.co.uk>
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Resent-Date: Sat, 23 May 2026 03:09:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Mr Brian Whyte
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Thread-Topic: Data Subject Access Request - Mr Brian Whyte
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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Please find attached a letter and documents in response to the above request.



Best wishes

Kirsten



Kirsten Donaldson Wheal

Archivist

CrossReach









[https://www.churchofscotland.org.uk/__data/assets/image/0007/28843/CrossReach_logo_May18.png]











email: QCIEnquiries@crossreach.org.uk

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Impact Report 2025/26 | CrossReach<https://www.crossreach.org.uk/impact-report-202526>



**** Head Office - Charis House, 47 Milton Road East, Edinburgh, EH15 2SR. T: 0131 657 2000 W: www.crossreach.org.uk E: info@crossreach.org.uk This email and any files transmitted are intended solely for the person or organisation to whom it is addressed and may contain information that is confidential or privileged. If you are not the intended recipient, you must not use, disclose, copy, distribute or retain this message or any part of it and should delete this correspondence from your system and notify the sender immediately. All messages passing through our gateway are checked for viruses but you are strongly recommended to check for viruses using your own virus scanner, as CrossReach will not take responsibility for any damage caused as a result of virus infection ****



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From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 23 April 2026 11:17

To: Info Charis <info@crossreach.org.uk<mailto:info@crossreach.org.uk>>

Subject: Data Subject Access Request - Mr Brian Whyte



EXTERNAL EMAIL - This email was sent by a person from outside your organization. Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity.





Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Brian Whyte

Client Address: 2/3 133 Kinnell Avenue, Glasgow, G52 3RT

Client Reference: 100224

Date of Birth: 31/03/1964

Also Known As:

Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



 *   The Geilsland House Approved School Geilsland Road, Beith, Ayrshire,: 1979-1981





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","dkim":"{@crossreach.org.uk : pass}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"RE: Data Subject Access Request - Mr Brian Whyte","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Hi there,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Please find attached a letter and documents in response to the above request.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Best wishes<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Kirsten<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Kirsten Donaldson Wheal<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">Archivist<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\">CrossReach<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;mso-fareast-language:EN-US\"><o:p>&nbsp;</o:p></span></p>




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      <p style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial\"> <br><strong style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br></strong><img style=\"HEIGHT: 24px; WIDTH: 110px\" border=\"0\" src=\"https://www.churchofscotland.org.uk/__data/assets/image/0007/28843/CrossReach_logo_May18.png\" width=\"110\" height=\"24\"><br><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><span style=\"FONT-SIZE: 10pt\"><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"></span></span></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><span style=\"FONT-SIZE: 10pt\"><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br><br></span></span></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><span style=\"FONT-SIZE: 10pt\"><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br></span><span style=\"FONT-SIZE: 10pt; COLOR: #3d3c3f\"><br>email: <a style=\"FONT-SIZE: 10pt; COLOR: #3e7daa\">QCIEnquiries@crossreach.org.uk</a><br>web: <a title=\"\" href=\"https://www.crossreach.org.uk/\">www.crossreach.org.uk 
      </a></span></span></span></p></td></tr></tbody></table>
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<p style=\"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL\"><a href=\"https://www.crossreach.org.uk/impact-report-202526\" title=\"Impact Report 2025/26 | CrossReach\"><img src=\"cid:crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\" border=\"0\" width=\"800\" height=\"253\" id=\"0.jgu9qa4ye2i\" alt=\"CrossReach Impact Report Email Footer\" style=\"font-family: Arial; font-size: 12px; width: 800px; height: 253px;\"></a>&nbsp;<br><a href=\"https://www.crossreach.org.uk/impact-report-202526\" title=\"Impact Report 2025/26 | CrossReach\">Impact Report 2025/26 | CrossReach</a>&nbsp;</p>



<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt; COLOR: #828282\"><span style=\"font-size: 10pt;\">**** 
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our gateway are checked for viruses but you are strongly recommended to check 
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responsibility for any damage caused as a result of virus infection ****</span><br></p>
<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt; COLOR: #828282\"><br><img style=\"HEIGHT: 67px; WIDTH: 221px\" border=\"0\" src=\"https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSXeE_h6_BCkv8Zpx5vvpZ259kFW2chMdCiytBB_D976iQQph6w\" width=\"221\" height=\"67\"></p>
<div style=\"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm\">

<p class=\"MsoNormal\"><b><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif\">From:</span></b><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif\"> MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\">evidence@mmalegal.co.uk</a>&gt;

<br>

<b>Sent:</b> 23 April 2026 11:17<br>

<b>To:</b> Info Charis &lt;<a href=\"mailto:info@crossreach.org.uk\">info@crossreach.org.uk</a>&gt;<br>

<b>Subject:</b> Data Subject Access Request - Mr Brian Whyte<o:p></o:p></span></p>

</div>

<p class=\"MsoNormal\"><o:p>&nbsp;</o:p></p>

<table class=\"MsoNormalTable\" border=\"1\" cellspacing=\"3\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;background:#F1FAFF;border:solid #5799BE 1.0pt;border-left:solid #5799BE 4.5pt\">

<tbody>

<tr>

<td style=\"border:none;padding:6.0pt 6.0pt 6.0pt 6.0pt\">

<p class=\"MsoNormal\"><span style=\"font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#09285E\">EXTERNAL EMAIL - This email was sent by a person from outside your organization. Exercise caution when clicking links, opening attachments or taking further action,

 before validating its authenticity. <o:p></o:p></span></p>

</td>

</tr>

</tbody>

</table>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><o:p>&nbsp;</o:p></span></p>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><o:p>&nbsp;</o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Client Name: Mr Brian Whyte<br>

Client Address: 2/3 133 Kinnell Avenue, Glasgow, G52 3RT<br>

Client Reference: 100224<br>

Date of Birth: 31/03/1964<br>

Also Known As: <o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Name in Care: <o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><br>

Dear Sir/Madam,<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement: <o:p></o:p></span></p>

<ul type=\"disc\">

<li class=\"MsoNormal\" style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3\">

<span style=\"font-size:10.0pt\">The Geilsland House Approved School Geilsland Road, Beith, Ayrshire,: 1979-1981<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\">evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816<o:p></o:p></span></p>

</div>

<p class=\"MsoNormal\" style=\"margin-bottom:12.0pt\"><span style=\"font-size:10.0pt\"><o:p>&nbsp;</o:p></span></p>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Authorised and regulated by the Solicitors Regulation Authority number 8000579<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Registered Office: Stok, Princes Street, Stockport SK1 1RY<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and

 delete it from your system.<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.<o:p></o:p></span></p>

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<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.<o:p></o:p></span></p>

</div>

<div>

<p class=\"MsoNormal\"><span style=\"font-size:10.0pt\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.<o:p></o:p></span></p>

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<p class=\"MsoNormal\"><span style=\"font-size:10.0pt;border:solid windowtext 1.0pt;padding:0cm\"><img border=\"0\" width=\"1\" height=\"1\" style=\"width:.0083in;height:.0083in\" id=\"Picture_x0020_1\" src=\"cid:image001.jpg@01DCEA5E.2EBBFE90\" alt=\"Image removed by sender.\"></span><span style=\"font-size:10.0pt\"><o:p></o:p></span></p>

</div>

</body>

</html>","attachments":"7","sender_ip":"185.151.28.76","from":"QCI Enquiries <QCIEnquiries@crossreach.org.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"QCIEnquiries@crossreach.org.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCEA5E.2EBBFE90\"},\"attachment2\":{\"filename\":\"crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\",\"name\":\"crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\",\"type\":\"image/png\",\"content-id\":\"crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png\"},\"attachment3\":{\"filename\":\"Book 03 - Geilsland School Register - Records 606-922 November 1976-July 1982 p167.pdf\",\"name\":\"Book 03 - Geilsland School Register - Records 606-922 November 1976-July 1982 p167.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Book 06 - Geilsland School Log Book 2 - From 1969 p454_Redacted.pdf\",\"name\":\"Book 06 - Geilsland School Log Book 2 - From 1969 p454_Redacted.pdf\",\"type\":\"application/pdf\"},\"attachment5\":{\"filename\":\"Book 06 - Geilsland School Log Book 2 - From 1969 p477_Redacted.pdf\",\"name\":\"Book 06 - Geilsland School Log Book 2 - From 1969 p477_Redacted.pdf\",\"type\":\"application/pdf\"},\"attachment6\":{\"filename\":\"Book 06 - Geilsland School Log Book 2 - From 1969 p500_Redacted.pdf\",\"name\":\"Book 06 - Geilsland School Log Book 2 - From 1969 p500_Redacted.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"ResponseSent.pdf\",\"name\":\"ResponseSent.pdf\",\"type\":\"application/pdf\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4af475hgr1d188iNXUD"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpplps5peb7as4bj7ag8j"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php7taipft3padtaUeGNIt"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpun81luck272sbNXbIKl"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkec8imhie1fjb2cOeRc"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php2g0jhni5qkg48RTbUqO"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn45edm01voqca1LvNw6"}} 
[2026-05-23 02:09:37] production.INFO: ExtractMessageAttachmentsJob: attachment 71 (image001.jpg) skipped â€” unsupported type.  
[2026-05-23 02:09:37] production.INFO: ExtractMessageAttachmentsJob: attachment 72 (crossreachimpactreport_fb2e035f-111f-4910-8b30-a46baa6735b6.png) skipped â€” unsupported type.  
[2026-05-23 02:09:37] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 73 (Book 03 - Geilsland School Register - Records 606-922 November 1976-July 1982 p167.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 02:09:37] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 74 (Book 06 - Geilsland School Log Book 2 - From 1969 p454_Redacted.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 02:09:37] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 75 (Book 06 - Geilsland School Log Book 2 - From 1969 p477_Redacted.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 02:09:37] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 76 (Book 06 - Geilsland School Log Book 2 - From 1969 p500_Redacted.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 02:09:37] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 77 (ResponseSent.pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 02:09:40] production.INFO: ClassifyInboundEmailJob: message 94 classified as 'dsar_response' (high).  
[2026-05-23 02:09:46] production.INFO: FindRelatedDsarJob: message 94 â€” dsar_id=, confidence=medium.  
[2026-05-23 02:09:49] production.INFO: FindRelatedDsarJob: message 94 response_type=data_provided.  
[2026-05-23 02:09:51] production.INFO: FindRelatedDsarJob: message 94 â†’ triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-05-23 02:10:17] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"<html>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_x_x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

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<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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Date: Fri, 22 May 2026 09:07:17 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
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Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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[2026-05-23 02:10:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
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<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 02:10:17, 2026-05-23 02:10:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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<br>

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Thank you for your email.</div>

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<br>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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<br>

</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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<br>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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<br>

</div>

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Kind Regards,</div>

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<br>

</div>

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Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

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<hr>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 02:10:17, 2026-05-23 02:10:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 02:13:58] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachments":"1","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
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[2026-05-23 02:13:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
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<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
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South Ayrshire Council, 0300 123 0900.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 02:13:58, 2026-05-23 02:13:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 02:13:58, 2026-05-23 02:13:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 02:30:44] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.100;\tiprev=pass (mail-uksouthazon11021100.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.100;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.100
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=south-ayrshire.gov.uk; dmarc=pass action=none header.from=south-ayrshire.gov.uk; dkim=pass header.d=south-ayrshire.gov.uk; arc=none
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Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"SAR 2026 85 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu9mns15ra93s80eKx0v"}} 
[2026-05-23 02:30:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 02:30:44, 2026-05-23 02:30:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 02:30:44, 2026-05-23 02:30:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 03:38:18] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","attachments":"1","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","html":"<html>

<head>

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Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

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<b><br>

</b></div>

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Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

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</a>

</span>

</div>

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<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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[2026-05-23 03:38:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

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<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 03:38:18, 2026-05-23 03:38:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 03:38:18, 2026-05-23 03:38:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
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#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Date: Fri, 22 May 2026 13:43:35 +0000
From: <dataprotection@nrscotland.gov.uk>
In-Reply-To: <LO2P123MB5957C7466C16DD0AE88DE35FF10E2@LO2P123MB5957.GBRP123.PROD.OUTLOOK.COM>
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Subject: RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>","attachments":"0","cc":"<dataprotection@nrscotland.gov.uk>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail","to":"<evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************"} 
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<div class="WordSection1">
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

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<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 03:46:57, 2026-05-23 03:46:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 04:08:40] production.DEBUG: Inbound email data {"from":"Portland Medical Practice <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"<html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

  <style>

    /* Style Definitions */

    p.MsoNormal,

    li.MsoNormal,

    div.MsoNormal {

      margin: 0cm;

      margin-bottom: .0001pt;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraph,

    li.MsoListParagraph,

    div.MsoListParagraph {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpFirst,

    li.MsoListParagraphCxSpFirst,

    div.MsoListParagraphCxSpFirst {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpMiddle,

    li.MsoListParagraphCxSpMiddle,

    div.MsoListParagraphCxSpMiddle {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpLast,

    li.MsoListParagraphCxSpLast,

    div.MsoListParagraphCxSpLast {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

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    .MsoChpDefault {

      font-family: \"Calibri\", sans-serif;

    }



    .MsoPapDefault {

      margin-bottom: 8.0pt;

      line-height: 107%;

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    div.WordSection1 {

      page: WordSection1;

    }



    /* List Definitions */

    ol {

      margin-bottom: 0cm;

    }



    ul {

      margin-bottom: 0cm;

    }



    a#download,

    a#download:visited,

    a#download:active {

      color: #fff;

    }



    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","to":"MMA LEGAL <evidence@mmalegal.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76"} 
[2026-05-23 04:08:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
    </p>
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    <p class="MsoNormal"><span>&nbsp;</span></p>
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</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

 , 2026-05-23 04:08:40, 2026-05-23 04:08:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 04:08:40, 2026-05-23 04:08:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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"} 
[2026-05-23 04:14:55] production.DEBUG: Inbound email data {"to":"MMA Legal <evidence@mmalegal.co.uk>","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","text":"ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½","attachments":"0","SPF":"fail","from":"Gleniffer Medical Group <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"<html>



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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
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X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76"} 
[2026-05-23 04:14:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

 , 2026-05-23 04:14:55, 2026-05-23 04:14:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½, 2026-05-23 04:14:55, 2026-05-23 04:14:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
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#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 05:10:19] production.DEBUG: Inbound email data {"html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good Morning,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Thank you for your email.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

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</div>

<hr style=\"direction: ltr;\">

<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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Subject: Re: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

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are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



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________________________________



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This email and any files transmitted with it are confidential and

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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
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<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 05:10:20, 2026-05-23 05:10:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_x_x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 05:10:20, 2026-05-23 05:10:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 05:14:01] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","attachments":"1","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>","SPF":"softfail","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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Thread-Topic: Data Subject Access Request - Mr James Cassidy
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[2026-05-23 05:14:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
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<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
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are addressed. If you have received this email in error please notify<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 05:14:01, 2026-05-23 05:14:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 05:14:01, 2026-05-23 05:14:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 05:30:47] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"SAR 2026 85 - Response","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

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</html>","attachments":"1","SPF":"softfail","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

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[2026-05-23 05:30:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
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Good afternoon,</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
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<br>
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<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 05:30:47, 2026-05-23 05:30:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

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Courtney</div>

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<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 05:30:47, 2026-05-23 05:30:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
"} 
[2026-05-23 06:38:20] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","SPF":"fail","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@fife.gov.uk : pass}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdsu6lc9jt8l29J2n9M5"}} 
[2026-05-23 06:38:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 06:38:20, 2026-05-23 06:38:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 06:38:20, 2026-05-23 06:38:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
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#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 06:46:58] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","from":"<dataprotection@nrscotland.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

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Date: Fri, 22 May 2026 13:43:35 +0000
From: <dataprotection@nrscotland.gov.uk>
In-Reply-To: <LO2P123MB5957C7466C16DD0AE88DE35FF10E2@LO2P123MB5957.GBRP123.PROD.OUTLOOK.COM>
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

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<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

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<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 06:46:58, 2026-05-23 06:46:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 07:08:42] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","to":"MMA LEGAL <evidence@mmalegal.co.uk>","from":"Portland Medical Practice <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5
ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=in8S7TbGYwH5CKNY857fgjYj+Vrt0Iz0QpBjPBkcWR8=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t  Message-ID:DKIM-Signature;\tb=IUfZh45kkoF2ELWbUFiR75lzEntjcDGupKormnwMiDvwm2mOKWPgSIF/7dv9AlT0B6qak2t6M+\t  DPmuqpwyVvYw/7MI/csq+4oaac65SdaJXabvFY9fpJj6nKRdLTxl6VIMn075SM2/TfoxM0tB73\t  C5UIdkzrjvBZ1MOJDcbhdsTcOX730UQvn3lnquBqCDBvUZZ/fHO/1RyuH3gdZ7eNdlOc+W9Nwf\t  egJ8lK/0PpEddd5ZsKS4qRvYt++YWN2rxlC/aMMloHWrEy6UDOdHD9CIUXQIM6SmCYC3jld3An\t  HZQS6eRVhQqrXZbuBl8IF87/VbVRnD/hEmPrOVFNZfhG+A==;
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=in8S7TbGYwH5CKNY857fgjYj+Vrt0Iz0QpBjPBkcWR8=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t  Message-ID:DKIM-Signature;\tb=nlxbfCFmRDlT30HvLD08VCo8DfnnPUHJomrG5ILoTEu47BD3s3bYdP1XhMoMPNAI50hx6zcfcb\t  PmQcVrh8GvepdtFDzCqkrSqbu1CM22F1dwuTqmMrtfEJdRTZpKOTehCAj1+R8MLEfIKl097gl3\t  FUXaGf8pxsQSZ4MqiHMi2HA5ahNxYbQrPUIYXiBIZCMZwL4zEfeMCcPmbHJHXTcbB1z/bZNdbU\t  GfiNOLdJhLBRANgiv5NgNoIirYW2yaFpanstqMg2UBN4BltkJZGGyVypi3zLnIzP9uX2Vnwudi\t  +B4lHCMpTHAqFmT5Iah/D4wE7xylZ2AuMCh93ghhQ2/zwQ==;
ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=lnVONEXwYv4XbTZ95xoTDC69h1DpE/o7IAsx/B5zyTS4kiGeM1aqv1T5OUlt6Jb6Oz63LDMaYl\t  XHzt7G3F76axWJzpTnOZyDiEiM/Gef1d2Nr591xoDGSqR3234EWE2qbmzDcL9MW9tPV4nx7+FR\t  phudeR+kZA7Ydpb5XRZ4S/fGTogYj5FaPMH50biZuK//S+vnMhbHycpempx1+A+4NkY2st6fgf\t  2b9WWVI4z81d9SOY20NIPhO061lDUq8WbOxyH3vnWcGlWbNlN1RfjMsNScaY23FTOBVFvwA8gc\t  tyirYbXx7ntGnUxtt0l/67f7EBvcPUrC5MYNIUArxGfM3g==;
ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=KDKZ9jEMC9wZ7OsO9g4wAJrz207rjw0fdybD47rK7xqY1ku9vcb0UsDLmQKaUQ7ze2eRp3jLCU\t  9aYQhHPcOteSRKwWj78sy059pfYJaXDKr1gaXy3pbGiXLn3Qk2soC0KZhejgZIQShK5voH8SCE\t  P9OlqRxHF39LEkvtYz00r0k7vlOotWsamZnzu3Tg+ubI08KTHUJBaZAptFWchMg7EVNdROoCNr\t  QD8EFU7wCbOnG2Wscgm/d7HiCgLuzFfpXMr561r0GvLBXbfgjHGI1lIX7M6bzcED8yJK5jL95q\t  zN9FsSq5fmUkpP6c7YkJME/4cKbl61T21cp3C6PSFuO5OA==;
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Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779458754_f5f16bc71c882c7c38e9a8641f00350d_=_\"
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779458756;\tbh=OpCj2rRvWa7Iwi9dnNh0M9hb/6kk+BHu3nk4zGwYLs4=;\tb=TiPGXYQ9CLayRXi0WsfRkOWJpWAaBp67jV+0UPoSqjAiH7/y0M+RsC9EmtNMEY0UkwRT\tzaJkcCgSftJ4eC9aZ2XyVQm9uNyiSRKsc0KPZ2GukAUgeqyM9qGgX/mEwrQv6Vm2s2DLAa\t/zLMu9ViNeJJqrZzWmWjsZr+16TzPv280sg8ftCTt7p22KwH59AER8z6lsrUEa3YlktnUs\tCiULIFUEOBkZylXjm860zQwJc+TvB0BYU+e200lQrc8jEVPpPINnEkV2exW6K7t53EpWph\tetXL/0qXRyjM/D5Vw8ykQ02mjOBgbYIyPLajg8JBhDZ09YVL7pJPaRVzPv9xroew==
Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
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Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
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X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
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X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½","html":"<html>



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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

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[2026-05-23 07:08:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

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      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpMiddle,

    li.MsoListParagraphCxSpMiddle,

    div.MsoListParagraphCxSpMiddle {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

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    p.MsoListParagraphCxSpLast,

    li.MsoListParagraphCxSpLast,

    div.MsoListParagraphCxSpLast {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    .MsoChpDefault {

      font-family: \"Calibri\", sans-serif;

    }



    .MsoPapDefault {

      margin-bottom: 8.0pt;

      line-height: 107%;

    }



    div.WordSection1 {

      page: WordSection1;

    }



    /* List Definitions */

    ol {

      margin-bottom: 0cm;

    }



    ul {

      margin-bottom: 0cm;

    }



    a#download,

    a#download:visited,

    a#download:active {

      color: #fff;

    }



    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 07:08:42, 2026-05-23 07:08:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
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#57 {main}
"} 
[2026-05-23 07:14:56] production.DEBUG: Inbound email data {"to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","text":"ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
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X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} 
[2026-05-23 07:14:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

 , 2026-05-23 07:14:56, 2026-05-23 07:14:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½, 2026-05-23 07:14:56, 2026-05-23 07:14:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
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#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
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#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
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#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
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#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 08:10:22] production.DEBUG: Inbound email data {"content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



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Date: Fri, 22 May 2026 09:07:17 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
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Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","attachments":"3","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","html":"<html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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Courtney</div>

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<br>

</div>

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<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

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<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 08:10:22, 2026-05-23 08:10:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_x_x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 08:10:22, 2026-05-23 08:10:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 08:14:03] production.DEBUG: Inbound email data {"from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","sender_ip":"185.151.28.75","subject":"Re: Data Subject Access Request - Mr James Cassidy","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","html":"<html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

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Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Courtney</div>

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<br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

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<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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</font>

</body>

</html>","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0q6oj1vutfd36lwCxj2"}} 
[2026-05-23 08:14:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Courtney</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<hr align="center" size="2" style="width: 100%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: gray;"><br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
<hr>
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intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 08:14:03, 2026-05-23 08:14:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 08:14:03, 2026-05-23 08:14:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Subject: SAR 2026 85 - Response
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO4P265MB7045:EE_","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"SAR 2026 85 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

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<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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[2026-05-23 08:30:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
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<br>
</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 08:30:49, 2026-05-23 08:30:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 08:30:49, 2026-05-23 08:30:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 09:38:23] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","dkim":"{@fife.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"fail","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc2vmojspa7ni25YO5Ef"}} 
[2026-05-23 09:38:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 09:38:23, 2026-05-23 09:38:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 09:38:23, 2026-05-23 09:38:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
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#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 09:46:59] production.DEBUG: Inbound email data {"cc":"<dataprotection@nrscotland.gov.uk>","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"softfail","to":"<evidence@mmalegal.co.uk>","subject":"RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","from":"<dataprotection@nrscotland.gov.uk>","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 09:46:59, 2026-05-23 09:46:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 10:08:43] production.DEBUG: Inbound email data {"text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

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                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

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    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
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Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
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X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","to":"MMA LEGAL <evidence@mmalegal.co.uk>","from":"Portland Medical Practice <secure@igpr.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} 
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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
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          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>
            <p class="MsoNormal" align=center style='text-align:center; '>
              <b>
                <span style='font-size:16.0pt;color:white'>
                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0">Open report</a>
                </span>
              </b>
            </p>
          </td>
        </tr>

      </table>
    </center>
    <p class="MsoNormal" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>

    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"
      style="color: #314472 !important; text-align: center !important; font-weight: normal !important;">
      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
    </p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
  </div>
</body>

</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

 , 2026-05-23 10:08:43, 2026-05-23 10:08:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

  <style>

    /* Style Definitions */

    p.MsoNormal,

    li.MsoNormal,

    div.MsoNormal {

      margin: 0cm;

      margin-bottom: .0001pt;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraph,

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    div.MsoListParagraph {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpFirst,

    li.MsoListParagraphCxSpFirst,

    div.MsoListParagraphCxSpFirst {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpMiddle,

    li.MsoListParagraphCxSpMiddle,

    div.MsoListParagraphCxSpMiddle {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpLast,

    li.MsoListParagraphCxSpLast,

    div.MsoListParagraphCxSpLast {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

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      font-family: \"Calibri\", sans-serif;

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    .MsoPapDefault {

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      line-height: 107%;

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      page: WordSection1;

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    /* List Definitions */

    ol {

      margin-bottom: 0cm;

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    ul {

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    a#download,

    a#download:visited,

    a#download:active {

      color: #fff;

    }



    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 10:08:43, 2026-05-23 10:08:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 10:14:57] production.DEBUG: Inbound email data {"from":"Gleniffer Medical Group <secure@igpr.co.uk>","text":"ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <2c1e21c0749aed7fe892eea9c5c53856@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k48NKz8rQI2HCRZL4Wx9yA for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 11:12:17.931 +0000 (UTC)
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.EH14b58zIE7sblXcQeN/m5bGtlQqYZ14D2kBkUdQoQTlSJRw71eY109oQVp4X8Zin01YqIhn0K2atM4xpjd/LO7F2WQkb/iJoB9rb6Og2VcxIHZj5HN+2w4HGnyAVbr/Cr6IOlTn0IIqD4i3UUmcj1udtIxV9jYM4bKwOhWQEGPAmXk4zj0gx80tooWVgtfWSEp2ipRt4OygYxs10i23qRwEMTgclw9GuYVnCZmEhrpUpVJ/nI499zT1hmrZn2MQ
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.76"} 
[2026-05-23 10:14:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8">Open report</a>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Gleniffer Medical Group.
    </p>
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    <p class="MsoNormal"><span>&nbsp;</span></p>
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</body>

</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

 , 2026-05-23 10:14:57, 2026-05-23 10:14:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½, 2026-05-23 10:14:57, 2026-05-23 10:14:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 11:10:25] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.130;\tiprev=pass (mail-ukwestazon11022130.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.130;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.130
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=south-ayrshire.gov.uk; dmarc=pass action=none header.from=south-ayrshire.gov.uk; dkim=pass header.d=south-ayrshire.gov.uk; arc=none
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
Thread-Index: AQHc0ozTK43FSb1fv0Gv2wWpKASIvrXsR7EwgAB82iWAK+qwBoABMX7kgAAJ++A=
Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","subject":"Re: Data Subject Access Request - Mr Mark Ashton","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","attachments":"3","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","html":"<html>

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<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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Good Morning,</div>

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<br>

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Thank you for your email.</div>

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<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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<br>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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<br>

</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

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Name in Care:</p>

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<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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[2026-05-23 11:10:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
<div style="direction: ltr;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">&nbsp;</span><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><br>
</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account
 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<div id="x_x_divRplyFwdMsg">
<div style="direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
<div style="direction: ltr;">&nbsp;</div>
</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
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<br>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
</div>
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<br>
</div>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
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are addressed. If you have received this email in error please notify
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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 11:10:25, 2026-05-23 11:10:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<br>

</div>

</div>

<hr style=\"direction: ltr; display: inline-block; width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 11:10:25, 2026-05-23 11:10:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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"} 
[2026-05-23 11:14:07] production.DEBUG: Inbound email data {"text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","html":"<html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

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Date: Fri, 22 May 2026 09:11:02 +0000
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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Thread-Topic: Data Subject Access Request - Mr James Cassidy
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[2026-05-23 11:14:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<hr align="center" size="2" style="width: 100%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: gray;"><br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
<hr>
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intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 11:14:07, 2026-05-23 11:14:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 11:14:07, 2026-05-23 11:14:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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"} 
[2026-05-23 11:30:52] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO4P265MB7045:EE_","sender_ip":"185.151.28.75","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"SAR 2026 85 - Response","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

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<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phposeov4j252tt1MyfjtD"}} 
[2026-05-23 11:30:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 11:30:52, 2026-05-23 11:30:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

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<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 11:30:52, 2026-05-23 11:30:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 12:38:25] production.DEBUG: Inbound email data {"text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@fife.gov.uk : pass}","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

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<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

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<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

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<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

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<p>Fife Council

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<p>************************************************

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<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 12:38:25, 2026-05-23 12:38:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 12:38:25, 2026-05-23 12:38:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 12:47:00] production.DEBUG: Inbound email data {"SPF":"softfail","subject":"RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

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x-ms-traffictypediagnostic: CWXP265MB1846:EE_|CW1P265MB8604:EE_","cc":"<dataprotection@nrscotland.gov.uk>","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","to":"<evidence@mmalegal.co.uk>","from":"<dataprotection@nrscotland.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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[2026-05-23 12:47:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s mot...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144, <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************, 2026-05-23 12:47:00, 2026-05-23 12:47:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144, <html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 12:47:00, 2026-05-23 12:47:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
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[2026-05-23 13:08:47] production.DEBUG: Inbound email data {"html":"<html>



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
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X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","to":"MMA LEGAL <evidence@mmalegal.co.uk>","from":"Portland Medical Practice <secure@igpr.co.uk>","text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½","sender_ip":"185.151.28.76","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} 
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    div.WordSection1 {
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    /* List Definitions */
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    ul {
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    a#download,
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    .main {
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      width: 600px !important;
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  </style>

</head>

<body vlink="#ffffff">
  <div class="main">
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal" align=left style='text-align:center;margin-top: 20px'>
      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <center>
      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0
        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>
        <tr style='height:31.0pt'>
          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>
            <p class="MsoNormal" align=center style='text-align:center; '>
              <b>
                <span style='font-size:16.0pt;color:white'>
                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0">Open report</a>
                </span>
              </b>
            </p>
          </td>
        </tr>

      </table>
    </center>
    <p class="MsoNormal" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>

    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"
      style="color: #314472 !important; text-align: center !important; font-weight: normal !important;">
      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
    </p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
  </div>
</body>

</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

 , 2026-05-23 13:08:47, 2026-05-23 13:08:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

  <style>

    /* Style Definitions */

    p.MsoNormal,

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    }



    p.MsoListParagraph,

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      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

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    p.MsoListParagraphCxSpFirst,

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    div.MsoListParagraphCxSpFirst {

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      margin-left: 36.0pt;

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      font-family: \"Calibri\", sans-serif;

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    p.MsoListParagraphCxSpMiddle,

    li.MsoListParagraphCxSpMiddle,

    div.MsoListParagraphCxSpMiddle {

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      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

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      color: #fff;

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    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 13:08:47, 2026-05-23 13:08:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
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X-Originating-IP: 168.245.125.190
X-SG-EID: u001.EH14b58zIE7sblXcQeN/m5bGtlQqYZ14D2kBkUdQoQTlSJRw71eY109oQVp4X8Zin01YqIhn0K2atM4xpjd/LO7F2WQkb/iJoB9rb6Og2VcxIHZj5HN+2w4HGnyAVbr/Cr6IOlTn0IIqD4i3UUmcj1udtIxV9jYM4bKwOhWQEGPAmXk4zj0gx80tooWVgtfWSEp2ipRt4OygYxs10i23qRwEMTgclw9GuYVnCZmEhrpUpVJ/nI499zT1hmrZn2MQ
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
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Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"<html>



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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

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</html>","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal <evidence@mmalegal.co.uk>","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request"} 
[2026-05-23 13:14:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</body>

</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

 , 2026-05-23 13:14:59, 2026-05-23 13:14:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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  </div>

</body>



</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½, 2026-05-23 13:14:59, 2026-05-23 13:14:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Date: Fri, 22 May 2026 09:07:17 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Subject: Re: Data Subject Access Request - Mr Mark Ashton
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Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk



________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

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Good Morning,</div>

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<br>

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Thank you for your email.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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<br>

</div>

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Kind Regards,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

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&nbsp;</p>

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Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

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Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

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Name in Care:</p>

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<br>

Dear Sir/Madam,</p>

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<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

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<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

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<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

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MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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</div>

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<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppr7lgo727l21e5jSbaG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnu7nb7l9dqu27I9XN3M"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjdodgh01p47g1Pv3hoS"}} 
[2026-05-23 14:10:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
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Good Morning,</div>
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<br>
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Thank you for your email.</div>
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<br>
</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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<br>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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<br>
</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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<br>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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<br>
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Kind Regards,</div>
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<br>
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Courtney</div>
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<br>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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<br>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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<br>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<img id="x_x_x_image_1" width="196" height="112" style="width: 196.56px; height: 112px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:170057b3-5eaf-4bca-924d-d3072ed5b020"><img id="x_x_x_image_0" width="123" height="119" style="width: 123px; height: 119px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:87de3384-fd64-4130-a931-a95045f33be5"></div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
<div style="direction: ltr;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">&nbsp;</span><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><br>
</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account
 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
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&nbsp;</p>
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Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
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Name in Care:</p>
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<br>
Dear Sir/Madam,</p>
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<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
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<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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are addressed. If you have received this email in error please notify<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at www.south-ayrshire.gov.uk</div>
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This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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This email and any files transmitted with it are confidential and
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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 14:10:27, 2026-05-23 14:10:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 14:10:27, 2026-05-23 14:10:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 14:14:09] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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Thread-Topic: Data Subject Access Request - Mr James Cassidy
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","sender_ip":"185.151.28.75","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



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________________________________



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Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachments":"1","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd5bfu1qq697u0B0ppVT"}} 
[2026-05-23 14:14:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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<br>
</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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<br>
</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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Courtney</div>
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<br>
</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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________________________________

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This email and any files transmitted with it are confidential and
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are addressed. If you have received this email in error please notify
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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

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<br>

</div>

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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 14:14:09, 2026-05-23 14:14:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
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#57 {main}
"} 
[2026-05-23 14:30:54] production.DEBUG: Inbound email data {"attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","subject":"SAR 2026 85 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

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Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

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<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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Resent-From: evidence@mmalegal.co.uk
Subject: SAR 2026 85 - Response
Thread-Index: AQHc6eYr3TWiSEkQtEOIF4JJWK06zQ==
Thread-Topic: SAR 2026 85 - Response
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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[2026-05-23 14:30:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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<body dir="ltr">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
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South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 14:30:54, 2026-05-23 14:30:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 14:30:54, 2026-05-23 14:30:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 15:38:28] production.DEBUG: Inbound email data {"text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","SPF":"fail","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

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[2026-05-23 15:38:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
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<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 15:38:28, 2026-05-23 15:38:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

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<b><br>

</b></div>

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Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Kind regards</div>

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Tricia</div>

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<br>

</div>

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<br>

</div>

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P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 15:38:28, 2026-05-23 15:38:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

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x-ms-traffictypediagnostic: CWXP265MB1846:EE_|CW1P265MB8604:EE_","sender_ip":"185.151.28.76","from":"<dataprotection@nrscotland.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************, 2026-05-23 15:47:02, 2026-05-23 15:47:02)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144, <html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<o:shapedefaults v:ext=\"edit\" spidmax=\"1026\" />

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</head>

<body lang=\"EN-GB\" link=\"#467886\" vlink=\"purple\" style=\"word-wrap:break-word\">

<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 15:47:02, 2026-05-23 15:47:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
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[2026-05-23 16:08:49] production.DEBUG: Inbound email data {"from":"Portland Medical Practice <secure@igpr.co.uk>","sender_ip":"185.151.28.76","to":"MMA LEGAL <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½","html":"<html>



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
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X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","SPF":"fail"} 
[2026-05-23 16:08:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

 , 2026-05-23 16:08:49, 2026-05-23 16:08:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



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</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 16:08:49, 2026-05-23 16:08:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
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#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
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#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 16:15:01] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39
ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=nA+BqeesDqrUT4/cVu/IaCcVoO7LTzSle2qJANERCxM=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t  Message-ID:DKIM-Signature;\tb=M/j1TLdR2+JRfIiX9QIce3xHHx6GSxBazPxBLb1YfuAM0Z/JWN8h95LXpWasptafVRtTGM4HrK\t  e9zohrEzUHw7cMUJwRG99Ga4EhYpgnsSBTjBFM8DLZVc7ZuHj8hXw+RdY563tcj8H+Et7bL61H\t  ka02FemXhkzNrFqRVAr9i3SqPX+wzRzSpWKuRumzfshRxILKJGzHGwPhEIgbyrMvR101Kx2smX\t  aBJRyddNojsk5S0EvXqojOGivWkwxqs4AG5FR5mRYknKY5rmUanGd7RMvFvssUZH8md5xEP7ji\t  66Wkneq4TwFuMWQGA627b9zWSoV0r2vD4bfyO2po2JPHyQ==;
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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
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X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","html":"<html>



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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

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[2026-05-23 16:15:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8">Open report</a>
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</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

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      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpFirst,

    li.MsoListParagraphCxSpFirst,

    div.MsoListParagraphCxSpFirst {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpMiddle,

    li.MsoListParagraphCxSpMiddle,

    div.MsoListParagraphCxSpMiddle {

      margin-top: 0cm;

      margin-right: 0cm;

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      margin-left: 36.0pt;

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      line-height: 107%;

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    p.MsoListParagraphCxSpLast,

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    div.MsoListParagraphCxSpLast {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    .MsoChpDefault {

      font-family: \"Calibri\", sans-serif;

    }



    .MsoPapDefault {

      margin-bottom: 8.0pt;

      line-height: 107%;

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    div.WordSection1 {

      page: WordSection1;

    }



    /* List Definitions */

    ol {

      margin-bottom: 0cm;

    }



    ul {

      margin-bottom: 0cm;

    }



    a#download,

    a#download:visited,

    a#download:active {

      color: #fff;

    }



    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½, 2026-05-23 16:15:01, 2026-05-23 16:15:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
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#57 {main}
"} 
[2026-05-23 17:10:29] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good Morning,</div>

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<br>

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Thank you for your email.</div>

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<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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<br>

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<div class=\"elementToProof\" style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good morning/afternoon,&nbsp;</div>

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<br>

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<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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<br>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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<br>

</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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<br>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<br>

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<div style=\"direction: ltr; font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34);\">

<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<hr style=\"direction: ltr; display: inline-block; width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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<br>

</div>

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Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

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<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"0\" height=\"0\" style=\"width: 0.0069in; height: 0.0069in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:4|T:4\" src=\"cid:122e2054-773f-4eb9-9407-5d153b90eaa8\"></p>

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</div>

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<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

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Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
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Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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[2026-05-23 17:10:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<img id="x_x_x_image_1" width="196" height="112" style="width: 196.56px; height: 112px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:170057b3-5eaf-4bca-924d-d3072ed5b020"><img id="x_x_x_image_0" width="123" height="119" style="width: 123px; height: 119px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:87de3384-fd64-4130-a931-a95045f33be5"></div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
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</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account
 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
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&nbsp;</p>
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Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
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&nbsp;</p>
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Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
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Name in Care:</p>
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<br>
Dear Sir/Madam,</p>
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<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
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<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
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<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
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&nbsp;</p>
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MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
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are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk

________________________________

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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 17:10:29, 2026-05-23 17:10:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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<br>

</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

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Name in Care:</p>

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<br>

Dear Sir/Madam,</p>

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<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

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<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 17:10:29, 2026-05-23 17:10:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
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#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#55 {main}

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#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
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#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
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#57 {main}
"} 
[2026-05-23 17:14:12] production.DEBUG: Inbound email data {"from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

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<br>

<hr>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0gcg0f5blfdr2tUcjyF"}} 
[2026-05-23 17:14:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div id="x_Signature">
<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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<br>
</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Courtney</div>
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<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
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<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
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<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
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intended solely for the use of the individual or entity to whom they<br>
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</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 17:14:12, 2026-05-23 17:14:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

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are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 17:14:12, 2026-05-23 17:14:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Date: Fri, 22 May 2026 12:27:45 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: SAR 2026 85 - Response
Thread-Index: AQHc6eYr3TWiSEkQtEOIF4JJWK06zQ==
Thread-Topic: SAR 2026 85 - Response
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO4P265MB7045:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"SAR 2026 85 - Response","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

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<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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<br>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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[2026-05-23 17:30:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
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<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 17:30:57, 2026-05-23 17:30:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 17:30:57, 2026-05-23 17:30:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 18:38:31] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","dkim":"{@fife.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpamfm4066c63bczkc91V"}} 
[2026-05-23 18:38:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 18:38:31, 2026-05-23 18:38:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

<head>

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<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

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<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Kind regards</div>

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Tricia</div>

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<br>

</div>

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<br>

</div>

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P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 18:38:31, 2026-05-23 18:38:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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**********************************************************************","cc":"<dataprotection@nrscotland.gov.uk>","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","subject":"RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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--></style><!--[if gte mso 9]><xml>

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</head>

<body lang=\"EN-GB\" link=\"#467886\" vlink=\"purple\" style=\"word-wrap:break-word\">

<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 18:47:03, 2026-05-23 18:47:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 19:08:50] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","to":"MMA LEGAL <evidence@mmalegal.co.uk>","from":"Portland Medical Practice <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"<html>



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    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

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                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

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</html>","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} 
[2026-05-23 19:08:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
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</body>

</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

 , 2026-05-23 19:08:50, 2026-05-23 19:08:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



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</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 19:08:50, 2026-05-23 19:08:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 19:15:02] production.DEBUG: Inbound email data {"SPF":"fail","to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"<html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

  <style>

    /* Style Definitions */

    p.MsoNormal,

    li.MsoNormal,

    div.MsoNormal {

      margin: 0cm;

      margin-bottom: .0001pt;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraph,

    li.MsoListParagraph,

    div.MsoListParagraph {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpFirst,

    li.MsoListParagraphCxSpFirst,

    div.MsoListParagraphCxSpFirst {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpMiddle,

    li.MsoListParagraphCxSpMiddle,

    div.MsoListParagraphCxSpMiddle {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 0cm;

      margin-left: 36.0pt;

      margin-bottom: .0001pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpLast,

    li.MsoListParagraphCxSpLast,

    div.MsoListParagraphCxSpLast {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    .MsoChpDefault {

      font-family: \"Calibri\", sans-serif;

    }



    .MsoPapDefault {

      margin-bottom: 8.0pt;

      line-height: 107%;

    }



    div.WordSection1 {

      page: WordSection1;

    }



    /* List Definitions */

    ol {

      margin-bottom: 0cm;

    }



    ul {

      margin-bottom: 0cm;

    }



    a#download,

    a#download:visited,

    a#download:active {

      color: #fff;

    }



    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



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Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <2c1e21c0749aed7fe892eea9c5c53856@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k48NKz8rQI2HCRZL4Wx9yA for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 11:12:17.931 +0000 (UTC)
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Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.EH14b58zIE7sblXcQeN/m5bGtlQqYZ14D2kBkUdQoQTlSJRw71eY109oQVp4X8Zin01YqIhn0K2atM4xpjd/LO7F2WQkb/iJoB9rb6Og2VcxIHZj5HN+2w4HGnyAVbr/Cr6IOlTn0IIqD4i3UUmcj1udtIxV9jYM4bKwOhWQEGPAmXk4zj0gx80tooWVgtfWSEp2ipRt4OygYxs10i23qRwEMTgclw9GuYVnCZmEhrpUpVJ/nI499zT1hmrZn2MQ
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} 
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      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100042</p>
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                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8">Open report</a>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Gleniffer Medical Group.
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    <p class="MsoNormal"><span>&nbsp;</span></p>
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</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

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    li.MsoListParagraphCxSpMiddle,

    div.MsoListParagraphCxSpMiddle {

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    p.MsoListParagraphCxSpLast,

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      margin-left: 36.0pt;

      line-height: 107%;

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      font-family: \"Calibri\", sans-serif;

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      page: WordSection1;

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    /* List Definitions */

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      margin-bottom: 0cm;

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    ul {

      margin-bottom: 0cm;

    }



    a#download,

    a#download:visited,

    a#download:active {

      color: #fff;

    }



    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½, 2026-05-23 19:15:02, 2026-05-23 19:15:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
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#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
"} 
[2026-05-23 20:10:31] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good Morning,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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Thank you for your email.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

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<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

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<br>

</div>

<div id=\"x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<div style=\"direction: ltr; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good morning/afternoon,&nbsp;</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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<br>

</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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<br>

</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

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<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
Thread-Index: AQHc0ozTK43FSb1fv0Gv2wWpKASIvrXsR7EwgAB82iWAK+qwBoABMX7kgAAJ++A=
Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","sender_ip":"185.151.28.75","SPF":"softfail","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","dkim":"{@south-ayrshire.gov.uk : pass}","subject":"Re: Data Subject Access Request - Mr Mark Ashton","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk



________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","attachments":"3","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp1ls8q5b68r3e0GSj8W"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php3cgiv61ov2bfaEw1xHB"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php7adpfn8mlhhjbSD5ka9"}} 
[2026-05-23 20:10:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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<br>
</div>
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Thank you for your email.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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Courtney</div>
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<br>
</div>
<div id="x_Signature">
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<div style="direction: ltr; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<br>
</div>
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Good morning/afternoon,&nbsp;</div>
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<br>
</div>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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<br>
</div>
<div style="direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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<br>
</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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<br>
</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
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</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account
 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
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&nbsp;</p>
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Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
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&nbsp;</p>
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Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
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Name in Care:</p>
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<br>
Dear Sir/Madam,</p>
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<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
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<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
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<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
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&nbsp;</p>
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MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 20:10:31, 2026-05-23 20:10:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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<br>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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<br>

</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

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Name in Care:</p>

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<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 20:10:31, 2026-05-23 20:10:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
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#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
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#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#55 {main}

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[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
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#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
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#57 {main}
"} 
[2026-05-23 20:12:33] production.DEBUG: Inbound email data {"text":"---------- Forwarded message ---------

From: <apply@redress-scheme.scot>

Date: Sun, 17 May 2026 at 10:27

Subject: James Fotheringham- Application for Compensation (Care System

Abuse)

To: <mmaredress@gmail.com>





Good morning,







Thank you for your application for Scotlandâ€™s Redress Scheme in relation to

your client James Fotheringham. Their unique application reference number

is APP419420.







Please provide the attached letter to your client, confirming receipt of

their application and explaining the process of an application to

Scotland's Redress Scheme.







A â€˜summary of optionsâ€™ has been attached. This document is sent to all

applicants and legal representatives and includes information about some of

the key rights.







would like to reassure you that we are working hard to ensure the

application will be assigned at the earliest opportunity.







You can contact us, at any point in the application journey, to speak with

a case worker and discuss the application.







Kind regards,







Scotlandâ€™s Redress Scheme



If you need to discuss the contents of this email, please contact

Scotlandâ€™s Redress Scheme using these details:





Telephone: 0808 175 0808 (freephone)



International: +44 131 297 6500



Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish

public holidays)





Email: apply@redress-scheme.scot





If you're a British Sign Language user, you can use the contactSCOTLAND-BSL

service to phone us on 0808 175 0808. Please see

https://contactscotland-bsl.org/ for information on how to use the service.



*From: *mmaredress@gmail.com

*Sent: *15 April 2026 10:47

*To: * <apply@redress-scheme.scot>

*Subject:* James Fotheringham- Application for Compensation (Care System

Abuse)

Dear Sir/Madam,

Please find enclosed the application for compensation on behalf of our

client, James Fotheringham- in relation to abuse suffered while in the care

system.

We enclose the following documentation for your consideration:

Part 1 and Part 3 Redress Application Forms

Signed Conditional Fee Agreement (CFA) from MMA Legal Ltd

Should you require any further information or documentation, please do not

hesitate to contact us.

Yours faithfully,

Andrew Flanagan

MMA Legal Ltd","attachments":"3","SPF":"softfail","attachment-info":"{\"attachment1\":{\"filename\":\"Scotland's Redress Scheme - Survivor Application - Summary of Options - V1.0 (1).pdf\",\"name\":\"Scotland's Redress Scheme - Survivor Application - Summary of Options - V1.0 (1).pdf\",\"type\":\"application/pdf\",\"content-id\":\"19e56776d5a4ee361161\"},\"attachment2\":{\"filename\":\"Verifying Your Identity Letter (solicitor version).pdf\",\"name\":\"Verifying Your Identity Letter (solicitor version).pdf\",\"type\":\"application/pdf\",\"content-id\":\"19e56776d5a7847e0172\"},\"attachment3\":{\"filename\":\"James Fotherinham- 06.06.1959 - Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx\",\"name\":\"James Fotherinham- 06.06.1959 - Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx\",\"type\":\"application/vnd.openxmlformats-officedocument.wordprocessingml.document\",\"content-id\":\"19e56776d5a6af2f2d53\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=gmail.com header.s=20251104 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39
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Date: Sat, 23 May 2026 21:12:14 +0100
From: Redress Scheme <mmaredress@gmail.com>
In-Reply-To: <0102019e3542fbbf-91fd1492-5d6c-4327-9435-92f1503ebe6c-000000@eu-west-1.amazonses.com>
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Resent-Date: Sat, 23 May 2026 21:12:29 +0100
Resent-From: casemanagement@mmalegal.co.uk
Subject: Fwd: James Fotheringham- Application for Compensation (Care System Abuse)
To: casemanagement@mmalegal.co.uk
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X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","subject":"Fwd: James Fotheringham- Application for Compensation (Care System Abuse)","html":"<div dir=\"ltr\"><br><br><div class=\"gmail_quote gmail_quote_container\"><div dir=\"ltr\" class=\"gmail_attr\">---------- Forwarded message ---------<br>From: <span dir=\"auto\">&lt;apply@redress-scheme.scot&gt;</span><br>Date: Sun, 17 May 2026 at 10:27<br>Subject: James Fotheringham- Application for Compensation (Care System Abuse)<br>To:  &lt;<a href=\"mailto:mmaredress@gmail.com\">mmaredress@gmail.com</a>&gt;<br></div><br><br><div class=\"msg5407459397347767555\">

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                Good morning,<br><br><br><br>Thank you for your application for Scotlandâ€™s Redress Scheme in relation to your client James Fotheringham. Their unique application reference number is APP419420.<br><br>\t<br><br>Please provide the attached letter to your client, confirming receipt of their application and explaining the process of an application to Scotland&#39;s Redress Scheme.<br><br>\t<br><br>A â€˜summary of optionsâ€™ has been attached.  This document is sent to all applicants and legal representatives and includes information about some of the key rights. <br><br>\t<br><br> would like to reassure you that we are working hard to ensure the application will be assigned at the earliest opportunity.<br><br>\t <br><br>You can contact us, at any point in the application journey, to speak with a case worker and discuss the application.<br><br>\t <br><br>Kind regards, <br><br>\t <br><br>Scotlandâ€™s Redress Scheme <br><br>

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        <p style=\"margin:0\">If you need to discuss the contents of this email, please contact Scotlandâ€™s Redress Scheme using these details:</p>

        <p style=\"margin:0\"><br></p>

        <p style=\"margin:0\">Telephone: 0808 175 0808 (freephone)</p>

        <p style=\"margin:0\">International: +44 131 297 6500</p>

        <p style=\"margin:0\">Lines are open Monday to Thursday, from 10 am to 4 pm (except Scottish public holidays)</p>

        <p style=\"margin:0\"><br></p>

        <p style=\"margin:0\">Email: <a href=\"mailto:apply@redress-scheme.scot\" target=\"_blank\">apply@redress-scheme.scot</a></p>

        <p style=\"margin:0\"><br></p>

        <p style=\"margin:0\">If you&#39;re a British Sign Language user, you can use the contactSCOTLAND-BSL service to phone us on 0808 175 0808. Please see <a href=\"https://contactscotland-bsl.org/\" target=\"_blank\">https://contactscotland-bsl.org/</a> for information on how to use the service.</p>

        

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                <div><p><strong>From: </strong><a href=\"mailto:mmaredress@gmail.com\" target=\"_blank\">mmaredress@gmail.com</a> <br> <strong>Sent: </strong>15 April 2026 10:47<br> <strong>To: </strong> &lt;apply@redress-scheme.scot&gt;<br> <strong>Subject:</strong> James Fotheringham- Application for Compensation (Care System Abuse)</p>Dear Sir/Madam,<br>Please find enclosed the application for compensation on behalf of our client, James Fotheringham- in relation to abuse suffered while in the care system.<br>We enclose the following documentation for your consideration:<br>Part 1 and Part 3 Redress Application Forms<br>Signed Conditional Fee Agreement (CFA) from MMA Legal Ltd<br>Should you require any further information or documentation, please do not hesitate to contact us.<br>Yours faithfully,<br>Andrew Flanagan<br>MMA Legal Ltd <br></div>

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    </div></div></div>","sender_ip":"185.151.28.75","to":"casemanagement@mmalegal.co.uk","from":"Redress Scheme <mmaredress@gmail.com>","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"mmaredress@gmail.com\"}","content-ids":"{\"19e56776d5a4ee361161\":\"attachment1\",\"19e56776d5a6af2f2d53\":\"attachment3\",\"19e56776d5a7847e0172\":\"attachment2\"}","dkim":"{@gmail.com : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6i1voqdgsn492UoCuGQ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php64penthjdp7paENDqBu"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcuoeu1otefsdakJ0EgH"}} 
[2026-05-23 20:12:34] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 78 (Scotland's Redress Scheme - Survivor Application - Summary of Options - V1.0 (1).pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 20:12:34] production.WARNING: ExtractMessageAttachmentsJob: failed to extract attachment 79 (Verifying Your Identity Letter (solicitor version).pdf). {"error":"Class \"Smalot\\PdfParser\\Parser\" not found"} 
[2026-05-23 20:12:34] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 80 (James Fotherinham- 06.06.1959 - Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-05-23 20:12:37] production.INFO: ClassifyInboundEmailJob: message 95 classified as 'generic' (high).  
[2026-05-23 20:14:14] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



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Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachments":"1","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","html":"<html>

<head>

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<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

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<br>

</div>

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Courtney</div>

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<br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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Thread-Topic: Data Subject Access Request - Mr James Cassidy
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[2026-05-23 20:14:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
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<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
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South Ayrshire Council, 0300 123 0900.<br>
<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 20:14:14, 2026-05-23 20:14:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 20:14:14, 2026-05-23 20:14:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 20:30:59] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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[2026-05-23 20:30:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
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Good afternoon,</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
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<br>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
<hr>
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This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 20:30:59, 2026-05-23 20:30:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

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Courtney</div>

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<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<br>

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<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 20:30:59, 2026-05-23 20:30:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
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Date: Sat, 23 May 2026 22:12:35 +0100
From: Colin Laird <colinlaird49@gmail.com>
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X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","SPF":"softfail","subject":"Re: Action Required: Sign Your Document","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"colinlaird49@gmail.com\"}","attachments":"0","html":"<div dir=\"auto\">I clicked the link and nothing happenedÂ  please can you help me pleaseÂ </div><br><div class=\"gmail_quote gmail_quote_container\"><div dir=\"ltr\" class=\"gmail_attr\">On Tue, 24 Mar 2026, 15:41 MMA Legal, &lt;<a href=\"mailto:casemanagement@mmalegal.co.uk\">casemanagement@mmalegal.co.uk</a>&gt; wrote:<br></div><blockquote class=\"gmail_quote\" style=\"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex\"><div style=\"font-family:Arial,sans-serif;font-size:14px;color:#333\"><p>Dear Mr Colin Laird,</p><p>We have sent you a secure electronic document to review and sign.</p><p>Please click the link below to access the document and complete the electronic signature process:</p><p><a href=\"https://0u69h.mjt.lu/lnk/EAAACGmYUFUAAAAAAAAAA-jcNeYAAYKIqNcAAAAAAB5V-QBpwrCYW2gqj5yeT5m5fekAAHotAQAcxrc/1/3anZ5NumYwNyzQqC4a2GJg/aHR0cHM6Ly9zaWduLnRoZWNsYWltc3lzdGVtLmNvLnVrL3NpZ24vOTdlYTY1ZWItZjU1OC00YmVlLWJjOTQtYWM5YmE4NjlhZDQz\" style=\"color:#0056b3\" target=\"_blank\" rel=\"noreferrer\">https://sign.theclaimsystem.co.uk/sign/97ea65eb-f558-4bee-bc94-ac9ba869ad43</a></p><p>Once signed, your case can proceed to the next stage.</p><p>If you have any questions or experience any issues accessing the document, please reply to this email and a member of our team will assist you.</p><br><p>Best regards</p><p>MMA Legal Limited<br>E: <a href=\"mailto:casemanagement@mmalegal.co.uk\" style=\"color:#0056b3\" target=\"_blank\" rel=\"noreferrer\">casemanagement@mmalegal.co.uk</a><br>T: 0161 532 3544</p><br><img alt=\"MMA Legal Logo\" style=\"display:block;max-width:200px;margin-bottom:20px\"><p style=\"font-size:11px;color:#555;line-height:1.4;text-align:justify\">MMA Legal Limited is a company registered in England &amp; Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address Stok, <a href=\"https://www.google.com/maps/search/43-59+Princes+Street,+Stockport,+SK1+1RY?entry=gmail&amp;source=g\">43-59 Princes Street, Stockport, SK1 1RY</a>.<br>Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.</p></div><br><a style=\"font-family:Arial,sans-serif\" href=\"https://0u69h.mjt.lu/lnk/EAAACGmYUFUAAAAAAAAAA-jcNeYAAYKIqNcAAAAAAB5V-QBpwrCYW2gqj5yeT5m5fekAAHotAQAcxrc/0/zaHH3DevR6ghwcYZ3mfSxQ/aHR0cHM6Ly9zaWduLnRoZWNsYWltc3lzdGVtLmNvLnVrL3NpZ24vOTdlYTY1ZWItZjU1OC00YmVlLWJjOTQtYWM5YmE4NjlhZDQz?b=1\" target=\"_blank\" rel=\"noreferrer\">â€‹</a><a style=\"text-decoration:none;display:inline-block\" href=\"https://0u69h.mjt.lu/lnk/EAAACGmYUFUAAAAAAAAAA-jcNeYAAYKIqNcAAAAAAB5V-QBpwrCYW2gqj5yeT5m5fekAAHotAQAcxrc/0/zaHH3DevR6ghwcYZ3mfSxQ/aHR0cHM6Ly9zaWduLnRoZWNsYWltc3lzdGVtLmNvLnVrL3NpZ24vOTdlYTY1ZWItZjU1OC00YmVlLWJjOTQtYWM5YmE4NjlhZDQz?b=3\" target=\"_blank\" rel=\"noreferrer\">

<img src=\"https://0u69h.mjt.lu/oo/EAAACGmYUFUAAAAAAAAAA-jcNeYAAYKIqNcAAAAAAB5V-QBpwrCYW2gqj5yeT5m5fekAAHotAQAcxrc/f430b193/e.gif\" height=\"1\" width=\"1\" alt=\"\" border=\"0\" style=\"height:1px;width:1px;border:0\">

</a>

</blockquote></div>","dkim":"{@gmail.com : pass}","sender_ip":"185.151.28.75","to":"MMA Legal <casemanagement@mmalegal.co.uk>","from":"Colin Laird <colinlaird49@gmail.com>","text":"I clicked the link and nothing happened  please can you help me please



On Tue, 24 Mar 2026, 15:41 MMA Legal, <casemanagement@mmalegal.co.uk> wrote:



> Dear Mr Colin Laird,

>

> We have sent you a secure electronic document to review and sign.

>

> Please click the link below to access the document and complete the

> electronic signature process:

>

> https://sign.theclaimsystem.co.uk/sign/97ea65eb-f558-4bee-bc94-ac9ba869ad43

> <https://0u69h.mjt.lu/lnk/EAAACGmYUFUAAAAAAAAAA-jcNeYAAYKIqNcAAAAAAB5V-QBpwrCYW2gqj5yeT5m5fekAAHotAQAcxrc/1/3anZ5NumYwNyzQqC4a2GJg/aHR0cHM6Ly9zaWduLnRoZWNsYWltc3lzdGVtLmNvLnVrL3NpZ24vOTdlYTY1ZWItZjU1OC00YmVlLWJjOTQtYWM5YmE4NjlhZDQz>

>

> Once signed, your case can proceed to the next stage.

>

> If you have any questions or experience any issues accessing the document,

> please reply to this email and a member of our team will assist you.

>

> Best regards

>

> MMA Legal Limited

> E: casemanagement@mmalegal.co.uk

> T: 0161 532 3544

>

> [image: MMA Legal Logo]

>

> MMA Legal Limited is a company registered in England & Wales (registered

> number: 13900519). MMA Legal Limited is authorised and regulated by the

> Solicitors Regulation Authority, SRA Number: 8000579. A list of directors

> is available at the Registered office address Stok, 43-59 Princes Street,

> Stockport, SK1 1RY

> <https://www.google.com/maps/search/43-59+Princes+Street,+Stockport,+SK1+1RY?entry=gmail&source=g>

> .

> Cyber Crime Alert Please be aware that there is a risk posed by cyber

> fraud, especially in relation to bank account details. Please check with us

> before transferring any funds across if you are unsure and would like to

> confirm our bank details. MMA Legal Limited will not accept responsibility

> if you transfer money into an incorrect bank account. If you are not the

> intended recipient of this email please contact us immediately.

>

> â€‹

> <https://0u69h.mjt.lu/lnk/EAAACGmYUFUAAAAAAAAAA-jcNeYAAYKIqNcAAAAAAB5V-QBpwrCYW2gqj5yeT5m5fekAAHotAQAcxrc/0/zaHH3DevR6ghwcYZ3mfSxQ/aHR0cHM6Ly9zaWduLnRoZWNsYWltc3lzdGVtLmNvLnVrL3NpZ24vOTdlYTY1ZWItZjU1OC00YmVlLWJjOTQtYWM5YmE4NjlhZDQz?b=1>

> <https://0u69h.mjt.lu/lnk/EAAACGmYUFUAAAAAAAAAA-jcNeYAAYKIqNcAAAAAAB5V-QBpwrCYW2gqj5yeT5m5fekAAHotAQAcxrc/0/zaHH3DevR6ghwcYZ3mfSxQ/aHR0cHM6Ly9zaWduLnRoZWNsYWltc3lzdGVtLmNvLnVrL3NpZ24vOTdlYTY1ZWItZjU1OC00YmVlLWJjOTQtYWM5YmE4NjlhZDQz?b=3>"} 
[2026-05-23 21:12:55] production.INFO: ClassifyInboundEmailJob: message 96 classified as 'generic' (high).  
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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","dkim":"{@fife.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"fail","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","html":"<html>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

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<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

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</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

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<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

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<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

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<p>Fife Council

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[2026-05-23 21:38:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Council’s privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation) – Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Council’s privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-23 21:38:33, 2026-05-23 21:38:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) ï¿½ Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Councilï¿½s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-23 21:38:33, 2026-05-23 21:38:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
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#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 21:47:04] production.DEBUG: Inbound email data {"html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<meta name=\"Generator\" content=\"Microsoft Word 15 (filtered medium)\">

<style><!--

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p.MsoNormal, li.MsoNormal, div.MsoNormal

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p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph

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\tmargin-top:0cm;

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\tfont-size:12.0pt;

\tfont-family:\"Aptos\",sans-serif;}

span.EmailStyle24

\t{mso-style-type:personal-reply;

\tfont-family:\"Arial\",sans-serif;

\tcolor:#0E2841;}

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\tmso-ligatures:none;}

@page WordSection1

\t{size:612.0pt 792.0pt;

\tmargin:72.0pt 72.0pt 72.0pt 72.0pt;}

div.WordSection1

\t{page:WordSection1;}

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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"softfail","to":"<evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

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Subject: RE: NRS-DP-2026-552 â€“ MMA Legal â€“ Acknowledgement and request for Clarification â€“ 23 April 2026 â€“ 100144
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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individual’s mother’s name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individual’s mother’s name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individualï¿½s motherï¿½s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individualï¿½s motherï¿½s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-23 21:47:04, 2026-05-23 21:47:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 22:08:51] production.DEBUG: Inbound email data {"to":"MMA LEGAL <evidence@mmalegal.co.uk>","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5
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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps  (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk>)\tid 1wQQVi-00000004CIu-0O3M\tfor evidence@parse.mmalegal.co.uk;\tFri, 22 May 2026 15:05:58 +0100
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Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","SPF":"fail","from":"Portland Medical Practice <secure@igpr.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½","html":"<html>



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

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[2026-05-23 22:08:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <center>
      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0
        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>
        <tr style='height:31.0pt'>
          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>
            <p class="MsoNormal" align=center style='text-align:center; '>
              <b>
                <span style='font-size:16.0pt;color:white'>
                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0">Open report</a>
                </span>
              </b>
            </p>
          </td>
        </tr>

      </table>
    </center>
    <p class="MsoNormal" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>

    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"
      style="color: #314472 !important; text-align: center !important; font-weight: normal !important;">
      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
    </p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
  </div>
</body>

</html>,  

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060

 

Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).

 

 , 2026-05-23 22:08:51, 2026-05-23 22:08:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



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      line-height: 107%;

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</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, ï¿½



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



ï¿½



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



ï¿½



ï¿½, 2026-05-23 22:08:51, 2026-05-23 22:08:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 22:15:03] production.DEBUG: Inbound email data {"subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","html":"<html>



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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.EH14b58zIE7sblXcQeN/m5bGtlQqYZ14D2kBkUdQoQTlSJRw71eY109oQVp4X8Zin01YqIhn0K2atM4xpjd/LO7F2WQkb/iJoB9rb6Og2VcxIHZj5HN+2w4HGnyAVbr/Cr6IOlTn0IIqD4i3UUmcj1udtIxV9jYM4bKwOhWQEGPAmXk4zj0gx80tooWVgtfWSEp2ipRt4OygYxs10i23qRwEMTgclw9GuYVnCZmEhrpUpVJ/nI499zT1hmrZn2MQ
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½"} 
[2026-05-23 22:15:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8">Open report</a>
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</body>

</html>,  

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042

 

Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]

 

 

 

Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.

 

 , 2026-05-23 22:15:03, 2026-05-23 22:15:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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</html>, ï¿½



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



ï¿½



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



ï¿½



ï¿½



ï¿½



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



ï¿½



ï¿½, 2026-05-23 22:15:03, 2026-05-23 22:15:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
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#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-23 23:10:33] production.DEBUG: Inbound email data {"content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","attachments":"3","sender_ip":"185.151.28.75","SPF":"softfail","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



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Visit our web site at www.south-ayrshire.gov.uk","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

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Good Morning,</div>

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<br>

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Thank you for your email.</div>

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<br>

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<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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<br>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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<br>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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<br>

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Kind Regards,</div>

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<br>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

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<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
Thread-Index: AQHc0ozTK43FSb1fv0Gv2wWpKASIvrXsR7EwgAB82iWAK+qwBoABMX7kgAAJ++A=
Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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[2026-05-23 23:10:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account
 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<br>
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<div id="x_x_divRplyFwdMsg">
<div style="direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
<div style="direction: ltr;">&nbsp;</div>
</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a “wet ink” signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk

________________________________

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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 23:10:34, 2026-05-23 23:10:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<br>

</div>

</div>

<hr style=\"direction: ltr; display: inline-block; width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a ï¿½wet inkï¿½ signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 23:10:34, 2026-05-23 23:10:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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"} 
[2026-05-23 23:14:16] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr James Cassidy","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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Thread-Topic: Data Subject Access Request - Mr James Cassidy
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[2026-05-23 23:14:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<hr align="center" size="2" style="width: 100%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: gray;"><br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
<hr>
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intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 23:14:16, 2026-05-23 23:14:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 23:14:16, 2026-05-23 23:14:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
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[2026-05-23 23:31:02] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","subject":"SAR 2026 85 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

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Date: Fri, 22 May 2026 12:27:45 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Subject: SAR 2026 85 - Response
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X-MS-TNEF-Correlator: 
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[2026-05-23 23:31:02] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executive’s Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gèillidh Fiosrachaidh &amp; Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
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<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 23:31:02, 2026-05-23 23:31:02)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

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Courtney</div>

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<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executiveï¿½s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear Gï¿½illidh Fiosrachaidh &amp; Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executiveï¿½s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear Gï¿½illidh Fiosrachaidh & Dï¿½ta | Seirbheisean Riaghlaidh Deamocratach | Prï¿½omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-23 23:31:02, 2026-05-23 23:31:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
