[2026-05-24 00:38:36] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","html":"<html>

<head>

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<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

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<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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Thread-Topic: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","dkim":"{@fife.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2rldg9s0bkbfbUUk6Wk"}} 
[2026-05-24 00:38:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
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Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Councils privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
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<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Councils privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-24 00:38:36, 2026-05-24 00:38:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-24 00:38:36, 2026-05-24 00:38:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
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#57 {main}
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

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<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

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<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

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x-ms-traffictypediagnostic: CWXP265MB1846:EE_|CW1P265MB8604:EE_","cc":"<dataprotection@nrscotland.gov.uk>","dkim":"{@nrscotland.gov.uk : pass}","to":"<evidence@mmalegal.co.uk>","subject":"RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

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<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

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<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 00:47:06, 2026-05-24 00:47:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 01:08:53] production.DEBUG: Inbound email data {"SPF":"fail","from":"Portland Medical Practice <secure@igpr.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�","attachments":"0","sender_ip":"185.151.28.76","to":"MMA LEGAL <evidence@mmalegal.co.uk>","html":"<html>



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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} 
[2026-05-24 01:08:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
    </p>
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</html>, 

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 01:08:53, 2026-05-24 01:08:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
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[2026-05-24 01:15:05] production.DEBUG: Inbound email data {"html":"<html>



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    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
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X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



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Please do not reply to this email, replies to this address are not monitored. If

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�","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>"} 
[2026-05-24 01:15:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</html>, 

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042



Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.



, 2026-05-24 01:15:05, 2026-05-24 01:15:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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</html>, �



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 01:15:05, 2026-05-24 01:15:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 02:10:36] production.DEBUG: Inbound email data {"from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good Morning,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Thank you for your email.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

</div>

<hr style=\"direction: ltr; display: inline-block; width: 98%;\">

<div style=\"direction: ltr; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

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<div style=\"direction: ltr;\"><br>

</div>

<hr style=\"direction: ltr;\">

<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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Subject: Re: Data Subject Access Request - Mr Mark Ashton
Thread-Index: AQHc0ozTK43FSb1fv0Gv2wWpKASIvrXsR7EwgAB82iWAK+qwBoABMX7kgAAJ++A=
Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

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are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



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This email and any files transmitted with it are confidential and

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are addressed. If you have received this email in error please notify

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Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.75","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php07d1vj7c7qohfyjusOm"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpigeplt5vjn5t6OrkJ2o"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe98lsmqvpf5n79wNisp"}} 
[2026-05-24 02:10:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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<br>
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Thank you for your email.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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<br>
</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
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<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
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&nbsp;</p>
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MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 02:10:36, 2026-05-24 02:10:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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<br>

</div>

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Thank you for your email.</div>

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<br>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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<br>

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Kind Regards,</div>

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<br>

</div>

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Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 02:10:36, 2026-05-24 02:10:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 02:14:19] production.DEBUG: Inbound email data {"attachments":"1","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"softfail","subject":"Re: Data Subject Access Request - Mr James Cassidy","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.87;\tiprev=pass (mail-uksouthazon11021087.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.87;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.87
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=south-ayrshire.gov.uk; dmarc=pass action=none header.from=south-ayrshire.gov.uk; dkim=pass header.d=south-ayrshire.gov.uk; arc=none
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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","html":"<html>

<head>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

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<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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</body>

</html>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phprbr9rrfmi3941zzVc1a"}} 
[2026-05-24 02:14:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Courtney</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
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are addressed. If you have received this email in error please notify<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 02:14:19, 2026-05-24 02:14:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 02:14:19, 2026-05-24 02:14:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#57 {main}
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[2026-05-24 02:31:04] production.DEBUG: Inbound email data {"from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

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Subject: SAR 2026 85 - Response
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[2026-05-24 02:31:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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<body dir="ltr">
<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 02:31:04, 2026-05-24 02:31:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 02:31:04, 2026-05-24 02:31:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
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#57 {main}
"} 
[2026-05-24 03:38:38] production.DEBUG: Inbound email data {"from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

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Fife Council

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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@fife.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

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[2026-05-24 03:38:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Councils privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Councils privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-24 03:38:38, 2026-05-24 03:38:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-24 03:38:38, 2026-05-24 03:38:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 03:47:07] production.DEBUG: Inbound email data {"from":"<dataprotection@nrscotland.gov.uk>","subject":"RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************","attachments":"0","sender_ip":"185.151.28.76","SPF":"softfail","to":"<evidence@mmalegal.co.uk>","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

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<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 03:47:07, 2026-05-24 03:47:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 04:08:54] production.DEBUG: Inbound email data {"to":"MMA LEGAL <evidence@mmalegal.co.uk>","text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�","html":"<html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

  <style>

    /* Style Definitions */

    p.MsoNormal,

    li.MsoNormal,

    div.MsoNormal {

      margin: 0cm;

      margin-bottom: .0001pt;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraph,

    li.MsoListParagraph,

    div.MsoListParagraph {

      margin-top: 0cm;

      margin-right: 0cm;

      margin-bottom: 8.0pt;

      margin-left: 36.0pt;

      line-height: 107%;

      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

    }



    p.MsoListParagraphCxSpFirst,

    li.MsoListParagraphCxSpFirst,

    div.MsoListParagraphCxSpFirst {

      margin-top: 0cm;

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      margin-left: 36.0pt;

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      line-height: 107%;

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      font-family: \"Calibri\", sans-serif;

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    p.MsoListParagraphCxSpMiddle,

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    p.MsoListParagraphCxSpLast,

    li.MsoListParagraphCxSpLast,

    div.MsoListParagraphCxSpLast {

      margin-top: 0cm;

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      margin-left: 36.0pt;

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      font-size: 11.0pt;

      font-family: \"Calibri\", sans-serif;

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    .MsoPapDefault {

      margin-bottom: 8.0pt;

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    div.WordSection1 {

      page: WordSection1;

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    /* List Definitions */

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    ul {

      margin-bottom: 0cm;

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    a#download,

    a#download:visited,

    a#download:active {

      color: #fff;

    }



    .main {

      float: none;

      margin: 0 auto;

      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

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              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

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          </td>

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      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

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Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779458754_f5f16bc71c882c7c38e9a8641f00350d_=_\"
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779458756;\tbh=OpCj2rRvWa7Iwi9dnNh0M9hb/6kk+BHu3nk4zGwYLs4=;\tb=TiPGXYQ9CLayRXi0WsfRkOWJpWAaBp67jV+0UPoSqjAiH7/y0M+RsC9EmtNMEY0UkwRT\tzaJkcCgSftJ4eC9aZ2XyVQm9uNyiSRKsc0KPZ2GukAUgeqyM9qGgX/mEwrQv6Vm2s2DLAa\t/zLMu9ViNeJJqrZzWmWjsZr+16TzPv280sg8ftCTt7p22KwH59AER8z6lsrUEa3YlktnUs\tCiULIFUEOBkZylXjm860zQwJc+TvB0BYU+e200lQrc8jEVPpPINnEkV2exW6K7t53EpWph\tetXL/0qXRyjM/D5Vw8ykQ02mjOBgbYIyPLajg8JBhDZ09YVL7pJPaRVzPv9xroew==
Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps  (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk>)\tid 1wQQVi-00000004CIu-0O3M\tfor evidence@parse.mmalegal.co.uk;\tFri, 22 May 2026 15:05:58 +0100
Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx1.lhr.stackcp.net with esmtps  (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from <bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk>)\tid 1wQQVh-0000000Fwyu-1aX3\tfor evidence@mmalegal.co.uk;\tFri, 22 May 2026 15:05:57 +0100
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Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} 
[2026-05-24 04:08:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
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</html>, 

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



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      width: 600px !important;

    }

  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 04:08:54, 2026-05-24 04:08:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <2c1e21c0749aed7fe892eea9c5c53856@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k48NKz8rQI2HCRZL4Wx9yA for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 11:12:17.931 +0000 (UTC)
Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps  (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk>)\tid 1wQNnc-00000002kGH-3QQ1\tfor evidence@parse.mmalegal.co.uk;\tFri, 22 May 2026 12:12:16 +0100
Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps  (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from <bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk>)\tid 1wQNnc-00000009YwE-0thq\tfor evidence@mmalegal.co.uk;\tFri, 22 May 2026 12:12:16 +0100
Received: by recvd-6575d5864f-gn9np with SMTP id recvd-6575d5864f-gn9np-1-6A103A0E-33\t2026-05-22 11:12:14.618173985 +0000 UTC m=+2036073.635699621
Received: from [172.31.146.35] (unknown)\tby geopod-ismtpd-8 (SG) with ESMTP\tid X9LlyTqETY6hLTu1GAKaxw\tfor <evidence@mmalegal.co.uk>;\tFri, 22 May 2026 11:12:14.354 +0000 (UTC)
Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.EH14b58zIE7sblXcQeN/m5bGtlQqYZ14D2kBkUdQoQTlSJRw71eY109oQVp4X8Zin01YqIhn0K2atM4xpjd/LO7F2WQkb/iJoB9rb6Og2VcxIHZj5HN+2w4HGnyAVbr/Cr6IOlTn0IIqD4i3UUmcj1udtIxV9jYM4bKwOhWQEGPAmXk4zj0gx80tooWVgtfWSEp2ipRt4OygYxs10i23qRwEMTgclw9GuYVnCZmEhrpUpVJ/nI499zT1hmrZn2MQ
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
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Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



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      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","SPF":"fail"} 
[2026-05-24 04:15:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

<head>
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</head>

<body vlink="#ffffff">
  <div class="main">
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal" align=left style='text-align:center;margin-top: 20px'>
      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100042</p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <center>
      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0
        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>
        <tr style='height:31.0pt'>
          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>
            <p class="MsoNormal" align=center style='text-align:center; '>
              <b>
                <span style='font-size:16.0pt;color:white'>
                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8">Open report</a>
                </span>
              </b>
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      </table>
    </center>
    <p class="MsoNormal" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>

    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"
      style="color: #314472 !important; text-align: center !important; font-weight: normal !important;">
      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Gleniffer Medical Group.
    </p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
  </div>
</body>

</html>, 

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042



Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.



, 2026-05-24 04:15:06, 2026-05-24 04:15:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



<head>

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</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

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    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

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            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

                </span>

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          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 04:15:06, 2026-05-24 04:15:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 05:10:38] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.130;\tiprev=pass (mail-ukwestazon11022130.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.130;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.130
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=south-ayrshire.gov.uk; dmarc=pass action=none header.from=south-ayrshire.gov.uk; dkim=pass header.d=south-ayrshire.gov.uk; arc=none
ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=qrKl2iHjDIHgpHJbYsE9xCaMZsy0NRsMOodSUBa8/bY=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t  Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=JpNxAMWmkROmbfaZwVtvskJmqtBlACFrniVt2x/4bimdPBRaoi2kXldEYDeE3HLGonCtsBBcFY\t  +SUF3Gt/V3j2kcvUw60+fY1GLxXvP8FFxvoJbJ0pUFKJtAXRlXKndmKMEhfMlVIDK7wElH8BGl\t  B6c2hI73xRlQ45qkVBv7DWSuKLyttWS+LwkFjJtzUJJkStMMOEtOQbyexFYM4EIaUO7cD8TlJY\t  qbMLbj7O/az/8+JcAycMXpedADSm7907u2uBjgudsG0hDJbadI8VDhiZOZH8uJ1ncnb/PzDhjo\t  n+tt/59lImGpeZdHsl/Igq8Lpp2+TTXXpzk0lGdI8hSMsQ==;
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=qrKl2iHjDIHgpHJbYsE9xCaMZsy0NRsMOodSUBa8/bY=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t  Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=T9ddANa0b20w0sQSnEii3vHk4LtX3pW83b8+p7HmQ8DxHdRCO50pkwJGklQJTSzG0gLxT0g3jc\t  mq0C6xkYdCBhCiiQU7RMcSCN8Bactfpn7oJ3UXxF1Oe86KeiWB9hUWlEV5RN4JO06IBgq4Gd+V\t  0TusWJnBobcLwwrVlM1mxSw3VcgguOYpEATvQW4uNSiWA1VfOeX8Or+CdaGEeCNFy+rPTpBVlc\t  uX5/IO08/P/ADahRWJUY+obERt2eVNCsUwvXjmVS7AzzYdeDGi/zdgoKMvlVcKetqw/8kVtFkT\t  akGg6FdjsIQGS6lV+7SuRQCxxvhi7BxbGoefKw3/De47nw==;
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=TWme78B5OOsslhE8EYncNapIX0l9yJQD+YrENdcpMcM=; b=nxXLdoycuclFIDdn0g2vdzSTJRAazt9fIIZNkXnuyLhL8jyxCLNWLCXSKSZOx7o1Xg3srcpxYLoWOvS1DmRPynRFmvTmMxPjA8WaCU2MEbJYdUZNxZaRW4WaBXAWDDeUIVKitI1rm+03Y7HzG6DGXwuAhp47GEny+TuRLuAgj0GavoJ2X3R6+XHn4cOLHd6meCWtvZKr/Xf1VDnzr77iKAbLahi3SR2IHCrLUo1/JvA5pGYgKCm3KAyGCt6W11XdpYAzg3jU4t8iSs9kpo0ol8r/X6SfQ21Pwh6minqnubAaHm4JG/zo9xs5DKh2n1shKkxPS9AODECt2F6PPXu1Ag==
ARC-Seal: i=3; cv=fail; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=M7Y/FOrpdXPFvpWOO3lk+2Ufr1G57es7T1HEWM3whhDIZoemUYf9bBS7Ne/3nj0Grlm+e7y1EJ\t  s00Py7TlrZMnUPtqt252c2A1fvFDwRB3hp90Kzt0BI0Gj9jJSn+HGgfKj/yUQFihY82o7CPIHj\t  jkYBruHTxab1KJ2G11ujtraAnQRlwuyARlzfro5eCTfQqGvCatzXMw0qb9EhJLGmwVs9DJtQ/1\t  bddsyPr0bIRhKpGS4BMJTXmQr8n+1v3j/KHE2f415gOcOkLtiZ1nirOjIvL+INr0CVXAZ3fnqr\t  zn2tyY9CQDWGkfiDZlHkOX9NGoHG2BxXIxiZlac83k3vfA==;
ARC-Seal: i=2; cv=fail; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=C8DP/B2dcbqKkIs0/HTFN+bqAzc1DMB0vzSEEet7pdoeebKA4cxzzVipM3ETCQxQ/7VyPnTPes\t  TUp/qdxaklSi6I+StOTGpntRXwILjc2EelcG0z5WZjI0OH0kLvdrCK5dqQRoGcFATRVVE2GIwn\t  XzDWan3eBuF2bg1rYDBkht+cmuVZ/pRkrvCa3IYOpYCN8UO4JET8b3qoPs4iE8rPoLJ5+agIEY\t  vAAYisl3zR/V0H4WrZuX7HMHg3wtW2tGnbpYmfmp8vNKYr50bpiZ1IX46UvMxX8wI+uMSzIo4G\t  5VBvV5dQiqoHYC9VlrnUJse/Yg0sWwDVWJukUvrxK3Pt4A==;
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Accept-Language: en-US
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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11022130.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.130;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.130
Content-Type: multipart/related; boundary=\"_006_CWXP265MB3255CB5AF124796A34D683B5DE0F2CWXP265MB3255GBRP_\"; type=\"multipart/alternative\"
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=TWme78B5OOsslhE8EYncNapIX0l9yJQD+YrENdcpMcM=; b=kV4AvEkAFkIsXpkpQZGkPGuL88S5rCGteBzMKznmuR1MjqJN6jY5LQ8tXHaKIEQL3srrYh007UEqablcZiPv/ENLh90iKvOxdmSYLE9ukmhGZdGLzbPcYr81Kp3pWFUXieYbGqeZ5CigYN1bHo/Uq1JuNyZ0pVgKb8TgArohZZYn9A1HuhPBm1RQ8sYmAw6oy7B60xRGTzkZBGJxG/4rWvYQYh+tBwV3eU+x9joQF2GVqS9wBh4Ut2dBs9Qhi3PR+BWJqhPO//kuxPfAHkbIrde0RADJL3o4leLwnrZ6cFCb3thZeNQ2VLrkSV5nvcdrjh9lGiRJwYZHFOXjYJhaZQ==
Date: Fri, 22 May 2026 09:07:17 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
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Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

</div>

<hr style=\"direction: ltr; display: inline-block; width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_x_x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"0\" height=\"0\" style=\"width: 0.0069in; height: 0.0069in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:4|T:4\" src=\"cid:122e2054-773f-4eb9-9407-5d153b90eaa8\"></p>

<div style=\"direction: ltr;\"><br>

</div>

<hr style=\"direction: ltr;\">

<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>","attachments":"3","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpajlm3tjirgfba4MAbnm"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvigfo09ar83v5MIDBiV"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnnjsmcok72p9elYzKse"}} 
[2026-05-24 05:10:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Good Morning,</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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Thank you for your email.</div>
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<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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<br>
</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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<br>
</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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<br>
</div>
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Kind Regards,</div>
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<br>
</div>
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Courtney</div>
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<br>
</div>
<div id="x_Signature">
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<img id="x_x_x_image_1" width="196" height="112" style="width: 196.56px; height: 112px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:170057b3-5eaf-4bca-924d-d3072ed5b020"><img id="x_x_x_image_0" width="123" height="119" style="width: 123px; height: 119px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:87de3384-fd64-4130-a931-a95045f33be5"></div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
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<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 05:10:38, 2026-05-24 05:10:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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<br>

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Thank you for your email.</div>

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<br>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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<br>

</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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<br>

</div>

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Kind Regards,</div>

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<br>

</div>

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Courtney</div>

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<br>

</div>

<div id=\"x_Signature\">

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 05:10:38, 2026-05-24 05:10:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 05:14:21] production.DEBUG: Inbound email data {"html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr James Cassidy","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



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Registered Office: Stok, Princes Street, Stockport SK1 1RY



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Visit our web site at www.south-ayrshire.gov.uk","dkim":"{@south-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php08b443ml1brh48K7f6d"}} 
[2026-05-24 05:14:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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<div id="x_Signature">
<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Courtney</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
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<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 05:14:21, 2026-05-24 05:14:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 05:14:21, 2026-05-24 05:14:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 05:31:07] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"SAR 2026 85 - Response","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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[2026-05-24 05:31:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 05:31:07, 2026-05-24 05:31:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

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<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 05:31:07, 2026-05-24 05:31:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
"} 
[2026-05-24 06:38:41] production.DEBUG: Inbound email data {"SPF":"fail","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@fife.gov.uk : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","html":"<html>

<head>

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<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

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<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Resent-Date: Thu, 21 May 2026 20:35:08 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
Thread-Index: AQHc6Vd4cEeXO/upYkOj/R6lHf94EA==
Thread-Topic: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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[2026-05-24 06:38:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
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<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
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<br>
</div>
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P Norcross</div>
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Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
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<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
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<br>
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<p>Fife Council
</p>
<p>************************************************
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</font>
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<font size="1">
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</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Councils privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-24 06:38:41, 2026-05-24 06:38:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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Dear Investigations Team,</div>

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&nbsp;</div>

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<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-24 06:38:41, 2026-05-24 06:38:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 06:47:08] production.DEBUG: Inbound email data {"dkim":"{@nrscotland.gov.uk : pass}","SPF":"softfail","to":"<evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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Subject: RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************, 2026-05-24 06:47:08, 2026-05-24 06:47:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144, <html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 06:47:08, 2026-05-24 06:47:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
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#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 07:08:56] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","from":"Portland Medical Practice <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
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[2026-05-24 07:08:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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</html>, 

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



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</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



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Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



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Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 07:08:56, 2026-05-24 07:08:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
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[2026-05-24 07:15:07] production.DEBUG: Inbound email data {"to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>","html":"<html>



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      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

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Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <2c1e21c0749aed7fe892eea9c5c53856@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k48NKz8rQI2HCRZL4Wx9yA for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 11:12:17.931 +0000 (UTC)
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
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    .main {
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</head>

<body vlink="#ffffff">
  <div class="main">
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal" align=left style='text-align:center;margin-top: 20px'>
      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100042</p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <center>
      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0
        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>
        <tr style='height:31.0pt'>
          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>
            <p class="MsoNormal" align=center style='text-align:center; '>
              <b>
                <span style='font-size:16.0pt;color:white'>
                  <a id="download" style="color: #314472; text-decoration: none;" href="https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8">Open report</a>
                </span>
              </b>
            </p>
          </td>
        </tr>

      </table>
    </center>
    <p class="MsoNormal" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>

    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"
      style="color: #314472 !important; text-align: center !important; font-weight: normal !important;">
      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Gleniffer Medical Group.
    </p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
    <p class="MsoNormal"><span>&nbsp;</span></p>
  </div>
</body>

</html>, 

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042



Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.



, 2026-05-24 07:15:07, 2026-05-24 07:15:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

  <style>

    /* Style Definitions */

    p.MsoNormal,

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      line-height: 107%;

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  </style>



</head>



<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 07:15:07, 2026-05-24 07:15:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
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#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
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#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
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#57 {main}
"} 
[2026-05-24 08:10:40] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","html":"<html>

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Thank you for your email.</div>

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<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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<br>

</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Kind Regards,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

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<br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

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Subject: Re: Data Subject Access Request - Mr Mark Ashton
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Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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[2026-05-24 08:10:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
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&nbsp;</p>
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Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
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&nbsp;</p>
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Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
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Name in Care:</p>
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Dear Sir/Madam,</p>
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We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
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Approximate Dates of Placement:</p>
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<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
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&nbsp;</p>
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MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 08:10:40, 2026-05-24 08:10:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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<br>

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Thank you for your email.</div>

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<br>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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<br>

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Kind Regards,</div>

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<br>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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<br>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

<div style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

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Name in Care:</p>

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<br>

Dear Sir/Madam,</p>

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<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

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<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

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<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 08:10:40, 2026-05-24 08:10:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#57 {main}
"} 
[2026-05-24 08:14:23] production.DEBUG: Inbound email data {"content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

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<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

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<br>

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We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

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<br>

</div>

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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

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<br>

</div>

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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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[2026-05-24 08:14:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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<br>
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Courtney</div>
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<br>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
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<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
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<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 08:14:23, 2026-05-24 08:14:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

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<br>

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We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

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<br>

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

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<br>

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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

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<br>

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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

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<br>

</div>

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Kind Regards,</div>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

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<br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

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</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 08:14:23, 2026-05-24 08:14:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
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#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
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#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
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#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
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#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
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#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
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#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 08:31:10] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"SAR 2026 85 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
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To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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[2026-05-24 08:31:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
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<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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<div class="elementToProof" style="text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
</div>
<div style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 08:31:10, 2026-05-24 08:31:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 08:31:10, 2026-05-24 08:31:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
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#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 09:38:43] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

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<p>If you have received this email in error please notify your system manager and the sender of this message.

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<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

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<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

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<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

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<p>Fife Council

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<p>************************************************

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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@fife.gov.uk : pass}","SPF":"fail","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************","attachments":"1","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppj23rgrppohf1QHQhJH"}} 
[2026-05-24 09:38:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
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<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
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<br>
</div>
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Councils privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Councils privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-24 09:38:43, 2026-05-24 09:38:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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<b><br>

</b></div>

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Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

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<br>

</div>

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<br>

</div>

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P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

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[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

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x-ms-traffictypediagnostic: CWXP265MB1846:EE_|CW1P265MB8604:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","subject":"RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************, 2026-05-24 09:47:09, 2026-05-24 09:47:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144, <html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<o:shapedefaults v:ext=\"edit\" spidmax=\"1026\" />

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<body lang=\"EN-GB\" link=\"#467886\" vlink=\"purple\" style=\"word-wrap:break-word\">

<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 09:47:09, 2026-05-24 09:47:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=NcfaGCPbfZad5eH6CdEB2QMaK05bvFcsh/QfR9+9axOE8/FmtpuFXju0ke0nGzI0mJ3ETCFzsM\t  TuYNuUz+CQhTkabdDZhzHz9wVcfzWeojuBMJD/S7ssKnSrgdx4gMFW4g7o+992swb0Rxagpg+3\t  GHiXYGACcfORxeNNHF0Cc+RHFa2WS3rR6x5I/0i6pWCUpDWOYbNSbV1qvbK9yBw6aXCeNnZxqK\t  xz9PggavpfzsHcEibibars9XDZ2SwgGtmlWco/zzRgyvvVNjKnM8qcy/70SBg0DcJ84m+Ky6af\t  0Rcoeu7dF57XOSRiHL6cspXxUEuo+qtASS+fzSfPXDukWg==;
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Authentication-Results: mx.stackmail.com;\tiprev=pass (mta202a-ord.mtasv.net) smtp.remote-ip=104.245.209.202;\tspf=pass smtp.mailfrom=pm-bounces.ams-sar.com;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
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DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=hRvxVZvP/w6EvDsrcPJhd97iDq9MLpZe6EZB6OAF7jA=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1779616818; x=1780221618;\tb=apT1qbelQGgR2XRzDx7jzY3PBjfjvcgYsHKEdHKmvu2Zqu+cKre593+gjRqEJUclN+vxz/m1Q\twU5N+AJr0kN2HZa2Qu2fcLrbXGdlJWmqT0NugQ8zaK4pPpd/ThMBfsA2F+FH8hKtEcujAiKD2Up\tW9C/Qw6vuokwreTyhEPUsmFOYQGe2LWXw75Exv6DRHpwYw3GOKfpsPelG63DxHk2YTsLQIrPRoy\tQBDyIgRcIaQf/rK40iylpyeeNzL9gfXMVQLKcnIkm4J3ZHryjhHfIuB/MSj0ifHfh7CaNcZ592q\tE1dykmoVljC1y8LCJJYeREobm5dpvqhwxA41tkLeC1Jg==;
DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1779616818; x=1779789618;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=hRvxVZvP/w6EvDsrcPJhd97iDq9MLpZe6EZB6OAF7jA=;\tb=TURvYOn8aIYBSlrrqjFGpkM97JlFLik93m93UNubOLLaGKlfKYavdoSXcgYNDOJq1WWmr07lMhn\tavOCjqonRvPt70/fVmQGpsaCq5OyNZOJJGKAsrjmRDE8p+KwQC2jeCQqnULDmJ9eR1MHVtw+B7Kzg\tLGPPgPAipydMmCl+Nm8=
Date: Sun, 24 May 2026 10:00:18 +0000
Feedback-ID: s5046332-_:s5046332:a143358:postmark
From: Sars No Reply <noreply@ams-sar.com>
MIME-Version: 1.0
Message-Id: <6ec84bb3-498d-4f35-826b-973c816d5a38@mtasv.net>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id 4LEZZv4yQpCciorKHNseOw for <evidence@parse.mmalegal.co.uk>; Sun, 24 May 2026 10:00:21.698 +0000 (UTC)
Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps  (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <pm_bounces@pm-bounces.ams-sar.com>)\tid 1wR5d6-0000000DztE-2dky\tfor evidence@parse.mmalegal.co.uk;\tSun, 24 May 2026 11:00:20 +0100
Received: from mta202a-ord.mtasv.net ([104.245.209.202])\tby mx1.lhr.stackcp.net with esmtps  (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from <pm_bounces@pm-bounces.ams-sar.com>)\tid 1wR5d5-0000000HSS6-3EOG\tfor evidence@mmalegal.co.uk;\tSun, 24 May 2026 11:00:20 +0100
Received: from ip-172-26-11-149.us-east-2.compute.internal (172.26.11.149)  by production-pmta-useast2.internal.postmarkapp.com (KumoMTA 10.97.240.74)   with ESMTP id 5eab2dc6575711f1a46d02ce02fe1415 for <evidence@mmalegal.co.uk>;  Sun, 24 May 2026 10:00:18 +0000
Received-SPF: pass (mx1.lhr.stackcp.net: domain of pm-bounces.ams-sar.com designates 104.245.209.202 as permitted sender) client-ip=104.245.209.202; envelope-from=pm_bounces@pm-bounces.ams-sar.com; helo=mta202a-ord.mtasv.net;
Resent-Date: Sun, 24 May 2026 11:00:20 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Subject Access Request Access
To: evidence@mmalegal.co.uk
X-Complaints-To: abuse@postmarkapp.com
X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Job: 143358_5046332
X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ==
X-Originating-IP: 104.245.209.202
X-PM-MTA-Pool: transactional-3
X-PM-Message-Id: 6ec84bb3-498d-4f35-826b-973c816d5a38
X-PM-Message-Options: v1;1.q0FNDVSozI3erm_gNLYCfQ.oBfd9ElNSzHqo00IcxLxaH0bBsDG3oFVDEnEq4yxSFlRachsKKykeQoWOU3EIGBBH9i8QRdewfMmeyCPDqIcUXRMDs7UWQOZT_W3K-KMqowye-JYICKgHNzCl5C72oIzQXPXK9yMyTtT12vRMxHGN_oUR4zGe9XuZw-GrShlXMEWN6TKVvm29iLl1o4TTH-z
X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=|
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: MIME_HTML_ONLY(0.20) Symbol: DKIM_REPUTATION(-0.51) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.68) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.15) Symbol: IP_REPUTATION_HAM(-0.88) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [104.245.209.202:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: DKIM_REPUTATION(-0.51) [-0.51771149165896] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: GENERIC_REPUTATION(-0.68) [-0.68942957449279] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53123535081062] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.15); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.88) [asn: 23352(-0.20), country: US(-0.01), ip: 104.245.209.202(-0.68)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 6ec84bb3-498d-4f35-826b-973c816d5a38@mtasv.net X-Milter-Del: X-Spam
X-Spam-Score: -4.1 (----)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk
X-virtual-MTA: ord-104-245-209-202","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","SPF":"fail","subject":"Subject Access Request Access","html":"<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\" \"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\">

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            opacity: 0;

            overflow: hidden;

        }

        /* Type ------------------------------ */



        body,

        td,

        th {

            font-family: \"Nunito Sans\", Helvetica, Arial, sans-serif;

        }



        h1 {

            margin-top: 0;

            color: #333333;

            font-size: 22px;

            font-weight: bold;

            text-align: left;

        }



        h2 {

            margin-top: 0;

            color: #333333;

            font-size: 16px;

            font-weight: bold;

            text-align: left;

        }



        h3 {

            margin-top: 0;

            color: #333333;

            font-size: 14px;

            font-weight: bold;

            text-align: left;

        }



        td,

        th {

            font-size: 16px;

        }



        p,

        ul,

        ol,

        blockquote {

            margin: .4em 0 1.1875em;

            font-size: 16px;

            line-height: 1.625;

        }



            p.sub {

                font-size: 13px;

            }

        /* Utilities ------------------------------ */



        .align-right {

            text-align: right;

        }



        .align-left {

            text-align: left;

        }



        .align-center {

            text-align: center;

        }

        /* Buttons ------------------------------ */



        .button {

            background-color: #3869D4;

            border-top: 10px solid #3869D4;

            border-right: 18px solid #3869D4;

            border-bottom: 10px solid #3869D4;

            border-left: 18px solid #3869D4;

            display: inline-block;

            color: #FFF;

            text-decoration: none;

            border-radius: 3px;

            box-shadow: 0 2px 3px rgba(0, 0, 0, 0.16);

            -webkit-text-size-adjust: none;

            box-sizing: border-box;

        }



        .button--green {

            background-color: #22BC66;

            border-top: 10px solid #22BC66;

            border-right: 18px solid #22BC66;

            border-bottom: 10px solid #22BC66;

            border-left: 18px solid #22BC66;

        }



        .button--red {

            background-color: #FF6136;

            border-top: 10px solid #FF6136;

            border-right: 18px solid #FF6136;

            border-bottom: 10px solid #FF6136;

            border-left: 18px solid #FF6136;

        }



        @media only screen and (max-width: 500px) {

            .button {

                width: 100% !important;

                text-align: center !important;

            }

        }

        /* Attribute list ------------------------------ */



        .attributes {

            margin: 0 0 21px;

        }



        .attributes_content {

            background-color: #F4F4F7;

            padding: 16px;

        }



        .attributes_item {

            padding: 0;

        }

        /* Related Items ------------------------------ */



        .related {

            width: 100%;

            margin: 0;

            padding: 25px 0 0 0;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

        }



        .related_item {

            padding: 10px 0;

            color: #CBCCCF;

            font-size: 15px;

            line-height: 18px;

        }



        .related_item-title {

            display: block;

            margin: .5em 0 0;

        }



        .related_item-thumb {

            display: block;

            padding-bottom: 10px;

        }



        .related_heading {

            border-top: 1px solid #CBCCCF;

            text-align: center;

            padding: 25px 0 10px;

        }

        /* Discount Code ------------------------------ */



        .discount {

            width: 100%;

            margin: 0;

            padding: 24px;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

            background-color: #F4F4F7;

            border: 2px dashed #CBCCCF;

        }



        .discount_heading {

            text-align: center;

        }



        .discount_body {

            text-align: center;

            font-size: 15px;

        }

        /* Social Icons ------------------------------ */



        .social {

            width: auto;

        }



            .social td {

                padding: 0;

                width: auto;

            }



        .social_icon {

            height: 20px;

            margin: 0 8px 10px 8px;

            padding: 0;

        }

        /* Data table ------------------------------ */



        .purchase {

            width: 100%;

            margin: 0;

            padding: 35px 0;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

        }



        .purchase_content {

            width: 100%;

            margin: 0;

            padding: 25px 0 0 0;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

        }



        .purchase_item {

            padding: 10px 0;

            color: #51545E;

            font-size: 15px;

            line-height: 18px;

        }



        .purchase_heading {

            padding-bottom: 8px;

            border-bottom: 1px solid #EAEAEC;

        }



            .purchase_heading p {

                margin: 0;

                color: #85878E;

                font-size: 12px;

            }



        .purchase_footer {

            padding-top: 15px;

            border-top: 1px solid #EAEAEC;

        }



        .purchase_total {

            margin: 0;

            text-align: right;

            font-weight: bold;

            color: #333333;

        }



        .purchase_total--label {

            padding: 0 15px 0 0;

        }



        body {

            background-color: #F4F4F7;

            color: #51545E;

        }



        p {

            color: #51545E;

        }



            p.sub {

                color: #6B6E76;

            }



        .email-wrapper {

            width: 100%;

            margin: 0;

            padding: 0;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

            background-color: #F4F4F7;

        }



        .email-content {

            width: 100%;

            margin: 0;

            padding: 0;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

        }

        /* Masthead ----------------------- */



        .email-masthead {

            padding: 25px 0;

            text-align: center;

        }



        .email-masthead_logo {

            width: 94px;

        }



        .email-masthead_name {

            font-size: 16px;

            font-weight: bold;

            color: #A8AAAF;

            text-decoration: none;

            text-shadow: 0 1px 0 white;

        }

        /* Body ------------------------------ */



        .email-body {

            width: 100%;

            margin: 0;

            padding: 0;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

            background-color: #FFFFFF;

        }



        .email-body_inner {

            width: 570px;

            margin: 0 auto;

            padding: 0;

            -premailer-width: 570px;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

            background-color: #FFFFFF;

        }



        .email-footer {

            width: 570px;

            margin: 0 auto;

            padding: 0;

            -premailer-width: 570px;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

            text-align: center;

        }



            .email-footer p {

                color: #6B6E76;

            }



        .body-action {

            width: 100%;

            margin: 30px auto;

            padding: 0;

            -premailer-width: 100%;

            -premailer-cellpadding: 0;

            -premailer-cellspacing: 0;

            text-align: center;

        }



        .body-sub {

            margin-top: 25px;

            padding-top: 25px;

            border-top: 1px solid #EAEAEC;

        }



        .content-cell {

            padding: 35px;

        }

        /*Media Queries ------------------------------ */



        @media only screen and (max-width: 600px) {

            .email-body_inner,

            .email-footer {

                width: 100% !important;

            }

        }



        @media (prefers-color-scheme: dark) {

            body,

            .email-body,

            .email-body_inner,

            .email-content,

            .email-wrapper,

            .email-masthead,

            .email-footer {

                background-color: #333333 !important;

                color: #FFF !important;

            }



            p,

            ul,

            ol,

            blockquote,

            h1,

            h2,

            h3 {

                color: #FFF !important;

            }



            .attributes_content,

            .discount {

                background-color: #222 !important;

            }



            .email-masthead_name {

                text-shadow: none !important;

            }

        }

    </style>

    <!--[if mso]>

      <style type=\"text/css\">

        .f-fallback  {

          font-family: Arial, sans-serif;

        }

      </style>

    <![endif]-->

    <style type=\"text/css\" rel=\"stylesheet\" media=\"all\">

        body {

            width: 100% !important;

            height: 100%;

            margin: 0;

            -webkit-text-size-adjust: none;

        }



        body {

            font-family: \"Nunito Sans\", Helvetica, Arial, sans-serif;

        }



        body {

            background-color: #F4F4F7;

            color: #51545E;

        }

    </style>

</head>

<body style=\"width: 100% !important; height: 100%; -webkit-text-size-adjust: none; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; background-color: #F4F4F7; color: #51545E; margin: 0;\" bgcolor=\"#F4F4F7\">

    <span class=\"preheader\" style=\"display: none !important; visibility: hidden; mso-hide: all; font-size: 1px; line-height: 1px; max-height: 0; max-width: 0; opacity: 0; overflow: hidden;\">Notification from NHS Lothian Request for Records</span>

    <table class=\"email-wrapper\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; background-color: #F4F4F7; margin: 0; padding: 0;\" bgcolor=\"#F4F4F7\">

        <tr>

            <td align=\"center\" style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;\">

                <table class=\"email-content\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; margin: 0; padding: 0;\">

                    <tr>

                        <td class=\"email-masthead\" style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; text-align: center; padding: 25px 0;\" align=\"center\">

                            <a href=\"#\" class=\"f-fallback email-masthead_name\" style=\"color: #A8AAAF; font-size: 16px; font-weight: bold; text-decoration: none; text-shadow: 0 1px 0 white;\">

                                NHS Lothian Request for Records

                            </a>

                        </td>

                    </tr>

                    <!-- Email Body -->

                    <tr>

                        <td class=\"email-body\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" style=\"word-break: break-word; margin: 0; padding: 0; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; background-color: #FFFFFF;\" bgcolor=\"#FFFFFF\">

                            <table class=\"email-body_inner\" align=\"center\" width=\"570\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"width: 570px; -premailer-width: 570px; -premailer-cellpadding: 0; -premailer-cellspacing: 0; background-color: #FFFFFF; margin: 0 auto; padding: 0;\" bgcolor=\"#FFFFFF\">

                                <!-- Body content -->

                                <tr>

                                    <td class=\"content-cell\" style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 35px;\">

                                        <div class=\"f-fallback\">

                                            <p style=\"font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;\"><h1>Hello, evidence@mmalegal.co.uk</h1>

<p>This is a reminder that one or more of your subject access requests will be closing soon. Please make sure have downloaded any documentation that has been sent to you in each of these requests before your access is removed.</p><p>The below list shows which of your requests are closing and when.</p>

<p>LOTH00013357SAR - 07 Jun 23:00 PM</p>

<br>

</p>

                                            <!-- Action -->

                                            <table class=\"body-action\" align=\"center\" width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; text-align: center; margin: 30px auto; padding: 0;\">

                                                <tr>

                                                    <td align=\"center\" style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;\">

                                                      

                                                        <table width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" role=\"presentation\">

                                                            <tr>

                                                                <td align=\"center\" style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;\">

                                                                    <a href=\"https://lothian.ams-sar.com/MyRequest/Request\" class=\"f-fallback button\" target=\"_blank\" style=\"color: #FFF; border-color: #3869d4; border-style: solid; border-width: 10px 18px; background-color: #3869D4; display: inline-block; text-decoration: none; border-radius: 3px; box-shadow: 0 2px 3px rgba(0, 0, 0, 0.16); -webkit-text-size-adjust: none; box-sizing: border-box;\">View Requests</a>

                                                                </td>

                                                            </tr>

                                                        </table>

                                                    </td>

                                                </tr>

                                            </table>

                                            <p style=\"font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;\">

                                                

                                            </p>

                                            <p style=\"font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;\">

                                                

                                            </p>

                                      

                                            <!-- Sub copy -->

                                            <table class=\"body-sub\" role=\"presentation\" style=\"margin-top: 25px; padding-top: 25px; border-top-width: 1px; border-top-color: #EAEAEC; border-top-style: solid;\">

                                                <tr>

                                                    <td style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;\">

                                                        <p class=\"f-fallback sub\" style=\"font-size: 13px; line-height: 1.625; color: #6B6E76; margin: .4em 0 1.1875em;\">If you’re having trouble with the button above, copy and paste the URL below into your web browser.</p>

                                                        <p class=\"f-fallback sub\" style=\"font-size: 13px; line-height: 1.625; color: #6B6E76; margin: .4em 0 1.1875em;\">https://lothian.ams-sar.com/MyRequest/Request</p>

                                                    </td>

                                                </tr>

                                            </table>

                                        </div>

                                    </td>

                                </tr>

                            </table>

                        </td>

                    </tr>

                    <tr>

                        <td style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;\">

                            <table class=\"email-footer\" align=\"center\" width=\"570\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"width: 570px; -premailer-width: 570px; -premailer-cellpadding: 0; -premailer-cellspacing: 0; text-align: center; margin: 0 auto; padding: 0;\">

                                <tr>

                                    <td class=\"content-cell\" align=\"center\" style=\"word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 35px;\">

                                        <p class=\"f-fallback sub align-center\" style=\"font-size: 13px; line-height: 1.625; text-align: center; color: #6B6E76; margin: .4em 0 1.1875em;\" align=\"center\">

                                            AMS SAR Portal ©2019 - 2025 Automated Messaging Systems Limited. All Rights reserved

                                        </p>

                                        <p class=\"f-fallback sub align-center\" style=\"font-size: 13px; line-height: 1.625; text-align: center; color: #6B6E76; margin: .4em 0 1.1875em;\" align=\"center\">

                                            

                                        </p>

                                    </td>

                                </tr>

                            </table>

                        </td>

                    </tr>

                </table>

            </td>

        </tr>

    </table>

</body>

</html>"} 
[2026-05-24 10:00:28] production.INFO: ClassifyInboundEmailJob: message 97 classified as 'generic' (low).  
[2026-05-24 10:08:57] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"fail","from":"Portland Medical Practice <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
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Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
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X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"MMA LEGAL <evidence@mmalegal.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","html":"<html>



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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

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[2026-05-24 10:08:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



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                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 10:08:57, 2026-05-24 10:08:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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[2026-05-24 10:15:08] production.DEBUG: Inbound email data {"to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�","html":"<html>



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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <2c1e21c0749aed7fe892eea9c5c53856@_>
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
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[2026-05-24 10:15:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</html>, 

Gleniffer Medical Group has sent a copy of your Subject Access Request

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Requestor Reference: 100042



Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.



, 2026-05-24 10:15:08, 2026-05-24 10:15:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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</html>, �



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 10:15:08, 2026-05-24 10:15:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 11:10:43] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"softfail","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","attachments":"3","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
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Date: Fri, 22 May 2026 09:07:17 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
Thread-Index: AQHc0ozTK43FSb1fv0Gv2wWpKASIvrXsR7EwgAB82iWAK+qwBoABMX7kgAAJ++A=
Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","subject":"Re: Data Subject Access Request - Mr Mark Ashton","html":"<html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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<br>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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<br>

</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

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<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

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Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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<div style=\"direction: ltr; font-family: Arial; font-size: 13px; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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[2026-05-24 11:10:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
</div>
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<br>
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<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 11:10:43, 2026-05-24 11:10:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_x_x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 11:10:43, 2026-05-24 11:10:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 11:14:26] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"Re: Data Subject Access Request - Mr James Cassidy","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



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Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Courtney</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<hr align="center" size="2" style="width: 100%;">
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
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This email and any files transmitted with it are confidential and<br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 11:14:26, 2026-05-24 11:14:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 11:14:26, 2026-05-24 11:14:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#57 {main}
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[2026-05-24 11:31:12] production.DEBUG: Inbound email data {"from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

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Date: Fri, 22 May 2026 12:27:45 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Subject: SAR 2026 85 - Response
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X-MS-TNEF-Correlator: 
X-Originating-IP: 52.101.95.100
X-OriginatorOrg: south-ayrshire.gov.uk
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO4P265MB7045:EE_","sender_ip":"185.151.28.75","SPF":"softfail","subject":"SAR 2026 85 - Response","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphjmkstpn8be4cdFQYqH"}} 
[2026-05-24 11:31:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 11:31:12, 2026-05-24 11:31:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

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Courtney</div>

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<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 11:31:12, 2026-05-24 11:31:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
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#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 12:38:46] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>","dkim":"{@fife.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
Thread-Index: AQHc6Vd4cEeXO/upYkOj/R6lHf94EA==
Thread-Topic: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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[2026-05-24 12:38:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
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<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
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<br>
</div>
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Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Councils privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Councils privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-24 12:38:46, 2026-05-24 12:38:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

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<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-24 12:38:46, 2026-05-24 12:38:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 12:47:11] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"softfail","to":"<evidence@mmalegal.co.uk>","subject":"RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 12:47:11, 2026-05-24 12:47:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 13:08:58] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5
ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=in8S7TbGYwH5CKNY857fgjYj+Vrt0Iz0QpBjPBkcWR8=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t  Message-ID:DKIM-Signature;\tb=IUfZh45kkoF2ELWbUFiR75lzEntjcDGupKormnwMiDvwm2mOKWPgSIF/7dv9AlT0B6qak2t6M+\t  DPmuqpwyVvYw/7MI/csq+4oaac65SdaJXabvFY9fpJj6nKRdLTxl6VIMn075SM2/TfoxM0tB73\t  C5UIdkzrjvBZ1MOJDcbhdsTcOX730UQvn3lnquBqCDBvUZZ/fHO/1RyuH3gdZ7eNdlOc+W9Nwf\t  egJ8lK/0PpEddd5ZsKS4qRvYt++YWN2rxlC/aMMloHWrEy6UDOdHD9CIUXQIM6SmCYC3jld3An\t  HZQS6eRVhQqrXZbuBl8IF87/VbVRnD/hEmPrOVFNZfhG+A==;
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Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none
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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps  (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk>)\tid 1wQQVi-00000004CIu-0O3M\tfor evidence@parse.mmalegal.co.uk;\tFri, 22 May 2026 15:05:58 +0100
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Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","to":"MMA LEGAL <evidence@mmalegal.co.uk>","from":"Portland Medical Practice <secure@igpr.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



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    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

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[2026-05-24 13:08:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
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</html>, 

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



, 2026-05-24 13:08:58, 2026-05-24 13:08:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

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      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

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</body>



</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 13:08:58, 2026-05-24 13:08:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
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X-Originating-IP: 168.245.125.190
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X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DNSWL_BLOCKED(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.16) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: DNSWL_BLOCKED(0.00); https://www.dnswl.org: Resolver blocked due to excessive queries [168.245.125.190:from] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: IP_REPUTATION_HAM(-0.16) [asn: 11377(-0.16), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 2c1e21c0749aed7fe892eea9c5c53856@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","text":"�



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�","attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"MMA Legal <evidence@mmalegal.co.uk>","from":"Gleniffer Medical Group <secure@igpr.co.uk>","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request"} 
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Requestor Reference: 100042



Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.



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</html>, �



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 13:15:10, 2026-05-24 13:15:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
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#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
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#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
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#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 14:10:45] production.DEBUG: Inbound email data {"content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","attachments":"3","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good Morning,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Thank you for your email.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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South Ayrshire Council, 0300 123 0900.<br>

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intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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</html>","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

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Subject: Re: Data Subject Access Request - Mr Mark Ashton
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[2026-05-24 14:10:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
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Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 14:10:45, 2026-05-24 14:10:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_x_x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 14:10:45, 2026-05-24 14:10:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 14:14:28] production.DEBUG: Inbound email data {"attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

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intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

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</html>","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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Thread-Topic: Data Subject Access Request - Mr James Cassidy
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[2026-05-24 14:14:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
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are addressed. If you have received this email in error please notify<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 14:14:28, 2026-05-24 14:14:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 14:14:28, 2026-05-24 14:14:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 14:31:14] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO4P265MB7045:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"SAR 2026 85 - Response","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpikaocesg1nam4hx0W5u"}} 
[2026-05-24 14:31:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
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<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 14:31:14, 2026-05-24 14:31:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

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Courtney</div>

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<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 14:31:14, 2026-05-24 14:31:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#57 {main}
"} 
[2026-05-24 15:05:37] production.DEBUG: Inbound email data {"text":"Good Afternoon



Please find attached as requested, with my sincere apologies, this I thought I had sent some time ago but was sitting in my drafts - apologies



​[https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/pdf.png]MST479 2.pdf<https://rossieypt-my.sharepoint.com/:b:/g/personal/karen_robbie_rossie_org_uk/IQCAFr3OJmxPSqkFMBGQOwORAfKIejGgayMKxVtJEGYsmqA>​



​​[https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/docx.png]Amanda Golabek.docx<https://rossieypt-my.sharepoint.com/:w:/g/personal/karen_robbie_rossie_org_uk/IQCLabdLLK9HRYYgJMc90hmRAZhcspbe_SnhpGFxQWeVCMU>​​



​[https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/pdf.png]A Golabek_Redacted.pdf<https://rossieypt-my.sharepoint.com/:b:/g/personal/karen_robbie_rossie_org_uk/IQCMZpGzLcCvTIAmY9rgmg_OAcjRHPcJka-Z6deJM1u2c2s>​



Kind regards

Karen





Karen RobbieAssoc CIPD

HR Manager

                      

Phone:

 01674 820204

Email:  karen.robbie@rossie.org.uk

Web: www.rossie.org.uk 

                   

Rossie Young People's Trust

Montrose Angus

DD10 9TW

                                     

Under the GDPR (EU) 2016/679, Rossie have a duty to protect information we collect. Material contained in this email, including attachments, may be confidential and intended for the use of the original recipient. If you have received this email in error, please advise the sender and delete the email

________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: 22 May 2026 12:03 PM

To: info <info@rossie.org.uk>

Subject: Ref: 100006 - Mrs Amanda Golabek



Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 10/04/2026 a͏​​﻿‌͏

[External email]<https://summary.uk.defend.egress.com/v3/summary?ref=email&crId=6a1037f5fb6f5af7d902a6ca&lang=en>

External email<https://summary.uk.defend.egress.com/v3/summary?ref=email&crId=6a1037f5fb6f5af7d902a6ca&lang=en>

[External email]<https://summary.uk.defend.egress.com/v3/summary?ref=email&crId=6a1037f5fb6f5af7d902a6ca&lang=en>



Good afternoon,



We write in relation to the above matter.



As you will be aware, we sent our Clients DSAR on 10/04/2026 and a response was due on or before 10/05/2026.



We to date have not received any response/acknowledgement and are now chasing the same.



Can you please confirm as a matter of urgency that the DSAR sent on 10/04/2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.



Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process.



Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO).



Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind.



We look forward to your response.



Kind regards,

MMA Legal

Evidence@mmalegal.co.uk

0161 563 0816







Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:bf0af04c-00d4-4176-9e36-7c9b42cdd62a][cid:268d8915-55e0-474b-8deb-af4c755cc6bd]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"Karen Robbie <karen.robbie@rossie.org.uk>","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=rossie.org.uk header.s=selector1 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
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Date: Sun, 24 May 2026 15:05:22 +0000
From: Karen Robbie <karen.robbie@rossie.org.uk>
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Subject: Re: Ref: 100006 - Mrs Amanda Golabek
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Good Afternoon</div>
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<br>
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Please find attached as requested, with my sincere apologies, this I thought I had sent some time ago but was sitting in my drafts - apologies</div>
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<br>
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 2.pdf</a></span></span><span class=\"entityDelimiterAfter\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0);\">​</span></div>
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<br>
</div>
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<span class=\"entityDelimiterBefore\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0);\">​</span><span class=\"_Entity _EType_OWALink _EId_OWALink _EReadonly_1\" style=\"display: inline-block;\"><span><span class=\"entityDelimiterBefore\">​</span><span class=\"_Entity _EType_OWALink _EReadonly_1\" style=\"display: inline-block;\"><span><a href=\"https://rossieypt-my.sharepoint.com/:w:/g/personal/karen_robbie_rossie_org_uk/IQCLabdLLK9HRYYgJMc90hmRAZhcspbe_SnhpGFxQWeVCMU\" rel=\"noopener noreferrer\" id=\"OLK_Beautified_d584c412-8cef-1abd-9d0a-df4d56826359\" class=\"OWAAutoLink eScj0 none\" style=\"padding: 0px 1px; border-radius: 2px; user-select: all; background-color: rgb(243, 242, 241);\" data-ogsc=\"\" data-loopstyle=\"linkonly\"><img class=\"suRDx\" alt=\"\" role=\"presentation\" width=\"18\" height=\"18\" style=\"width: 16px; height: 16px; vertical-align: middle; padding: 1px 2px 2px 0px;\" src=\"https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/docx.png\">Amanda
 Golabek.docx</a></span></span><span class=\"entityDelimiterAfter\">​</span></span></span><span class=\"entityDelimiterAfter\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0);\">​</span></div>
<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">
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<span class=\"entityDelimiterBefore\">​</span><span class=\"_Entity _EType_OWALink _EId_OWALink_4 _EReadonly_1\" style=\"display: inline-block;\"><span><a href=\"https://rossieypt-my.sharepoint.com/:b:/g/personal/karen_robbie_rossie_org_uk/IQCMZpGzLcCvTIAmY9rgmg_OAcjRHPcJka-Z6deJM1u2c2s\" rel=\"noopener noreferrer\" id=\"OLK_Beautified_e2776d0e-49fe-5edf-dd64-a365c9adac6d\" class=\"OWAAutoLink eScj0 none\" data-ogsc=\"\" style=\"padding: 0px 1px; border-radius: 2px; user-select: all; background-color: rgb(243, 242, 241);\" data-loopstyle=\"linkonly\"><img class=\"suRDx\" alt=\"\" role=\"presentation\" width=\"18\" height=\"18\" style=\"width: 16px; height: 16px; vertical-align: middle; padding: 1px 2px 2px 0px;\" src=\"https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/pdf.png\">A
 Golabek_Redacted.pdf</a></span></span><span class=\"entityDelimiterAfter\">​</span><br>
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Kind regards</div>
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Karen</div>
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<div dir=\"ltr\" style=\"mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;font-size:1px;direction:ltr;\"><table dir=\"ltr\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"width:100%;direction:ltr;border-collapse:collapse;font-size:1px;\"><tbody><tr style=\"font-size:0;\"><td align=\"left\" style=\"vertical-align:top;\"><table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"border-collapse:collapse;font-size:0;color:#0072BC;font-style:normal;font-weight:400;white-space:nowrap;\"><tbody><tr style=\"font-size:0;\"><td align=\"left\" style=\"vertical-align:top;\"><table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"border-collapse:collapse;font-size:0;\"><tbody><tr style=\"font-size:0;\"><td align=\"left\" style=\"vertical-align:top;font-size:14px;color:#0072BC;font-family:Calibri,Arial,sans-serif;font-style:normal;font-weight:700;white-space:nowrap;\">Karen&nbsp;Robbie</td><td align=\"left\" style=\"vertical-align:top;\"><table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"border-collapse:collapse;font-size:0;color:#0072BC;font-style:normal;font-weight:700;white-space:nowrap;\"><tbody><tr style=\"font-size:14px;\"><td align=\"left\" style=\"padding:0 0 0 5px;vertical-align:top;font-family:Calibri,Arial,sans-serif;\">Assoc&nbsp;CIPD</td></tr></tbody></table></td><td><span style=\"font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;\">​<span style=\"font-family:'template-FVVwknN-EfC47HweUgLjnA';\">​</span><span style=\"font-family:'zone-1';\">​</span><span style=\"font-family:'zones-AQ';\">​</span></span></td></tr></tbody></table></td></tr><tr style=\"font-size:12px;\"><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">HR&nbsp;Manager</td></tr><tr style=\"font-size:14.67px;color:#FFFEFE;\"><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></td></tr></tbody></table></td></tr><tr style=\"font-size:0;\"><td align=\"left\" style=\"vertical-align:top;\"><table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"border-collapse:collapse;font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;\"><tbody><tr style=\"font-size:10px;\"><td align=\"left\" style=\"padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;\">Phone:<br></td><td align=\"left\" style=\"padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;\">&nbsp;<a href=\"tel:01674%20820204\" target=\"_blank\" id=\"LPlnk689713\" style=\"text-decoration:none;color:#808080;\">01674&nbsp;820204</a></td></tr><tr style=\"font-size:0;\"><td align=\"left\" style=\"padding:0;vertical-align:top;\"></td><td align=\"left\" style=\"padding:0;vertical-align:top;\"></td></tr><tr style=\"font-size:0;\"><td align=\"left\" style=\"padding:0;vertical-align:top;\"></td><td align=\"left\" style=\"padding:0;vertical-align:top;\"></td></tr><tr style=\"font-size:10px;\"><td align=\"left\" style=\"padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;\">Email:&nbsp;</td><td align=\"left\" style=\"padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;\">&nbsp;<a href=\"mailto:karen.robbie@rossie.org.uk\" target=\"_blank\" id=\"LPlnk689713\" style=\"text-decoration:none;color:#808080;\">karen.robbie@rossie.org.uk</a></td></tr><tr style=\"font-size:10px;\"><td align=\"left\" style=\"padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;\">Web:</td><td align=\"left\" style=\"padding:0;vertical-align:top;color:#727272;font-family:Arial,sans-serif;\">&nbsp;<a href=\"https://www.rossie.org.uk/\" target=\"_blank\" id=\"LPlnk689713\" style=\"text-decoration:none;color:#727272;\">www.rossie.org.uk&nbsp;</a><br></td></tr></tbody></table></td></tr><tr style=\"font-size:14.67px;color:#FFFFFF;font-style:normal;font-weight:400;white-space:nowrap;\"><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></td></tr><tr style=\"font-size:0;\"><td align=\"left\" style=\"vertical-align:top;\"><table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"border-collapse:collapse;font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;\"><tbody><tr style=\"font-size:10px;\"><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">Rossie&nbsp;Young&nbsp;People's&nbsp;Trust</td></tr><tr style=\"font-size:0;\"><td align=\"left\" style=\"vertical-align:top;\"><table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"border-collapse:collapse;font-size:0;color:#808080;font-style:normal;font-weight:400;white-space:nowrap;\"><tbody><tr style=\"font-size:10px;\"><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">Montrose</td><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">&nbsp;Angus</td></tr></tbody></table></td></tr><tr style=\"font-size:10px;\"><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">DD10&nbsp;9TW</td></tr></tbody></table></td></tr><tr style=\"font-size:0;line-height:normal;\"><td align=\"left\" style=\"vertical-align:top;\"><img src=\"cid:image747730.png@5188E420.6E945392\" width=\"1003\" height=\"127\" border=\"0\" alt=\"\" style=\"width:1003px;min-width:1003px;max-width:1003px;height:127px;min-height:127px;max-height:127px;font-size:0;\"></td></tr><tr style=\"font-size:14.67px;color:#FFFFFF;font-style:normal;font-weight:400;white-space:nowrap;\"><td align=\"left\" style=\"vertical-align:top;font-family:Calibri,Arial,sans-serif;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></td></tr><tr style=\"font-size:0;\"><td align=\"left\" style=\"vertical-align:top;\"><table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"white-space:normal;color:#212121;font-size:14.67px;font-family:Calibri,Arial,sans-serif;font-weight:400;font-style:normal;text-align:justify;width:100%;border-collapse:collapse;\"><tbody><tr style=\"font-size:10.67px;\"><td style=\"font-family:Arial,sans-serif;\">Under the GDPR (EU) 2016/679, Rossie have a duty to protect information we collect. Material contained in this email, including attachments, may be confidential and intended for the use of the original recipient. If you have received this email in error, please advise the sender and delete the email<br></td></tr></tbody></table></td></tr></tbody></table></div><hr style=\"display: inline-block; width: 98%;\">
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 May 2026 12:03 PM<br>
<b>To:</b>&nbsp;info &lt;info@rossie.org.uk&gt;<br>
<b>Subject:</b>&nbsp;Ref: 100006 - Mrs Amanda Golabek</div>
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Good afternoon,&nbsp;</div>
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We write in relation to the above matter.&nbsp;</div>
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As you will be aware, we sent our Clients DSAR on 10/04/2026 and a response was due on or before 10/05/2026.</div>
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We to date have not received any response/acknowledgement and are now chasing the same.&nbsp;</div>
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Can you please confirm as a matter of urgency that the DSAR sent on 10/04/2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.</div>
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Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process.&nbsp;</div>
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Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO).&nbsp;</div>
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Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind.&nbsp;</div>
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We look forward to your response.&nbsp;</div>
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Kind regards,&nbsp;</div>
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MMA Legal</div>
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Evidence@mmalegal.co.uk</div>
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0161 563 0816</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<img id=\"x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" size=\"7964\" data-outlook-trace=\"F:1|T:1\" src=\"cid:bf0af04c-00d4-4176-9e36-7c9b42cdd62a\"><img id=\"x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" size=\"71168\" data-outlook-trace=\"F:1|T:1\" src=\"cid:268d8915-55e0-474b-8deb-af4c755cc6bd\"></div>
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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
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[2026-05-24 15:05:40] production.INFO: ExtractMessageAttachmentsJob: attachment 82 (Outlook-ppeouczl.png) skipped — unsupported type.  
[2026-05-24 15:05:40] production.INFO: ExtractMessageAttachmentsJob: attachment 83 (image747730.png) skipped — unsupported type.  
[2026-05-24 15:05:43] production.INFO: ClassifyInboundEmailJob: message 98 classified as 'dsar_response' (high).  
[2026-05-24 15:05:51] production.INFO: FindRelatedDsarJob: message 98 — dsar_id=, confidence=low.  
[2026-05-24 15:05:53] production.INFO: FindRelatedDsarJob: message 98 response_type=data_provided.  
[2026-05-24 15:05:55] production.INFO: FindRelatedDsarJob: message 98 — extracted reference '100006' (confidence=high), no DSAR matched.  
[2026-05-24 15:05:55] production.INFO: FindRelatedDsarJob: message 98 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-05-24 15:38:48] production.DEBUG: Inbound email data {"text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

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Date: Thu, 21 May 2026 19:35:00 +0000
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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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Thread-Topic: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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x-ms-traffictypediagnostic: AM7P191MB0930:EE_|VE1P191MB1072:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@fife.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","attachments":"1","sender_ip":"185.151.28.75","SPF":"fail","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php01nljgqt2dei1lO7Ixk"}} 
[2026-05-24 15:38:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Councils privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Councils privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-24 15:38:48, 2026-05-24 15:38:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

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<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-24 15:38:48, 2026-05-24 15:38:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
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#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
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#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
"} 
[2026-05-24 15:47:12] production.DEBUG: Inbound email data {"cc":"<dataprotection@nrscotland.gov.uk>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","from":"<dataprotection@nrscotland.gov.uk>","subject":"RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
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<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************, 2026-05-24 15:47:12, 2026-05-24 15:47:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144, <html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

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<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 15:47:12, 2026-05-24 15:47:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
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#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 16:09:00] production.DEBUG: Inbound email data {"text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�","html":"<html>



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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","to":"MMA LEGAL <evidence@mmalegal.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","sender_ip":"185.151.28.76","from":"Portland Medical Practice <secure@igpr.co.uk>","attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} 
[2026-05-24 16:09:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
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</html>, 

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 16:09:00, 2026-05-24 16:09:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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[2026-05-24 16:15:11] production.DEBUG: Inbound email data {"attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.76","to":"MMA Legal <evidence@mmalegal.co.uk>","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�","html":"<html>



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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
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X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","from":"Gleniffer Medical Group <secure@igpr.co.uk>"} 
[2026-05-24 16:15:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</html>, 

Gleniffer Medical Group has sent a copy of your Subject Access Request

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Requestor Reference: 100042



Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.



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This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 16:15:11, 2026-05-24 16:15:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
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#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
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#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
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#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
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#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 17:10:47] production.DEBUG: Inbound email data {"content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Good Morning,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Thank you for your email.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_Signature\">

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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intended solely for the use of the individual or entity to whom they<br>

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</html>","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"Re: Data Subject Access Request - Mr Mark Ashton","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-xggdqhho.png\",\"name\":\"Outlook-xggdqhho.png\",\"type\":\"image/png\",\"content-id\":\"170057b3-5eaf-4bca-924d-d3072ed5b020\"},\"attachment2\":{\"filename\":\"Outlook-3nm3jklb.png\",\"name\":\"Outlook-3nm3jklb.png\",\"type\":\"image/png\",\"content-id\":\"87de3384-fd64-4130-a931-a95045f33be5\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"122e2054-773f-4eb9-9407-5d153b90eaa8\"}}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk



________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
Thread-Index: AQHc0ozTK43FSb1fv0Gv2wWpKASIvrXsR7EwgAB82iWAK+qwBoABMX7kgAAJ++A=
Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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[2026-05-24 17:10:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
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</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account
 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<br>
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<div id="x_x_divRplyFwdMsg">
<div style="direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
<div style="direction: ltr;">&nbsp;</div>
</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
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<br>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk

________________________________

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intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 17:10:47, 2026-05-24 17:10:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<br>

</div>

</div>

<hr style=\"direction: ltr; display: inline-block; width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk



________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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"} 
[2026-05-24 17:14:31] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","html":"<html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

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<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

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<br>

<hr>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2oc0ho2s4j555T9yveX"}} 
[2026-05-24 17:14:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div id="x_Signature">
<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Courtney</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<hr align="center" size="2" style="width: 100%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: gray;"><br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
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This email and any files transmitted with it are confidential and<br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 17:14:31, 2026-05-24 17:14:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 17:14:31, 2026-05-24 17:14:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 17:31:17] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"SAR 2026 85 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

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Date: Fri, 22 May 2026 12:27:45 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Subject: SAR 2026 85 - Response
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO4P265MB7045:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.75","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpacj7p31i56gtckz5P9G"}} 
[2026-05-24 17:31:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 17:31:17, 2026-05-24 17:31:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

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Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 17:31:17, 2026-05-24 17:31:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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Date: Sun, 24 May 2026 18:27:35 +0000
From: Laura Ashwood <ashwoodla@northlan.gov.uk>
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Resent-From: evidence@mmalegal.co.uk
Subject: SAR Response - Ferguson
Thread-Index: Adzrqs+nKWSkUnytRwWO+iQYlqzUWg==
Thread-Topic: SAR Response - Ferguson
To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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x-ms-traffictypediagnostic: CWLP123MB5474:EE_|LO0P123MB6336:EE_|LO1PEPF000022FE:EE_|LO9P123MB7785:EE_","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","subject":"SAR Response - Ferguson","text":"Hi







 Please see hyve link below to access the paperwork for SAR you had requested.







https://hyve.northlanarkshire.gov.uk/<https://links.uk.defend.egress.com/Warning?crId=6a0c7bcde54e9a160e375f1e&Domain=northlan.gov.uk&Threat=eNpzrShJLcpLzAEADmkDRA%3D%3D&Lang=en&Base64Url=eNrLKCkpKLbS18-oLEvVy8svKsnIScxLLMouzsgsStVLzy_TK83WBwAPuQ4s&@OriginalLink=hyve.northlanarkshire.gov.uk>



Login Details

Username: kp-panelmember







In compliance with GDPR, please confirm you are the recipient of this email and contact number, and I will call with the password to allow you to access the documents.







The information will remain on the hyve link for the next 2 working days and then will be removed on 26/05/2026





Kind Regards



Laura



Laura Ashwood

Resource Supervisor, Children's Carers Centre



Children's Carers Centre

7 Mitchell Street

Airdrie

ML6 0EB



E: ashwoodla@northlan.gov.uk<mailto:ashwoodla@northlan.gov.uk>



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*********************************************************************","dkim":"{@northlan.gov.uk : pass}","sender_ip":"185.151.28.75","from":"Laura Ashwood <ashwoodla@northlan.gov.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEBB3.5BA9CBC0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEBB3.5BA9CBC0\"}}","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\"><head>

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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">Hi

</span><o:p></o:p></p>

<p class=\"xmsonormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">&nbsp;</span><o:p></o:p></p>

<p class=\"xmsonormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">&nbsp;Please see hyve link below to access the paperwork for SAR you had requested.

</span><o:p></o:p></p>

<p class=\"xmsonormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">&nbsp;</span><o:p></o:p></p>

<p class=\"xmsonormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><a href=\"https://hyve.northlanarkshire.gov.uk/\" title=\"https://hyve.northlanarkshire.gov.uk/\">https://hyve.northlanarkshire.gov.uk/</a><span style=\"color:#1F497D\">

</span>&nbsp;<span style=\"color:#002060\">&nbsp;</span></span><o:p></o:p></p>

<p class=\"xmsonormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\"><br>

Login Details<br>

Username: kp-panelmember</span><o:p></o:p></p>

<p class=\"xmsonormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">&nbsp;</span><o:p></o:p></p>

<p class=\"xmsonormal\"><b><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">In compliance with GDPR, please confirm you are the recipient of this email and contact number, and I will call with the password to allow you to access the documents. &nbsp;</span></b><o:p></o:p></p>

<p class=\"xmsonormal\"><b><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">&nbsp;</span></b><o:p></o:p></p>

<p class=\"xmsonormal\"><b><u><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">The information will remain on the hyve link for the next 2 working days and then will be removed on 26/05/2026 &nbsp;&nbsp;</span></u></b><o:p></o:p></p>

<p class=\"xmsonormal\"><b><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:#002060\">&nbsp;</span></b><o:p></o:p></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-ligatures:none;mso-fareast-language:EN-GB\">Kind Regards

</span><o:p></o:p></p>

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<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-ligatures:none;mso-fareast-language:EN-GB\">&nbsp;</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><i><span style=\"font-size:16.0pt;font-family:&quot;Comic Sans MS&quot;;color:#1F497D;mso-ligatures:none;mso-fareast-language:EN-GB\">Laura</span></i><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#5B338B;mso-ligatures:none;mso-fareast-language:EN-GB\">&nbsp;</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><b><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#6426A4;mso-ligatures:none;mso-fareast-language:EN-GB\">Laura Ashwood</span></b><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#0094CA;mso-ligatures:none;mso-fareast-language:EN-GB\">Resource Supervisor, Children’s Carers Centre</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#002060;mso-ligatures:none;mso-fareast-language:EN-GB\">&nbsp;</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#8B8B8B;mso-ligatures:none;mso-fareast-language:EN-GB\">Children's Carers Centre</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#8B8B8B;mso-ligatures:none;mso-fareast-language:EN-GB\">7 Mitchell Street

</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#8B8B8B;mso-ligatures:none;mso-fareast-language:EN-GB\">Airdrie</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#8B8B8B;mso-ligatures:none;mso-fareast-language:EN-GB\">ML6 0EB</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span lang=\"EN-US\" style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#002060;mso-ligatures:none;mso-fareast-language:EN-GB\">&nbsp;</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\" style=\"margin-bottom:8.0pt;line-height:115%\"><span lang=\"EN-US\" style=\"color:#4F81BD;mso-fareast-language:EN-GB\">E:</span><span lang=\"EN-US\" style=\"color:#002060;mso-fareast-language:EN-GB\">

</span><span style=\"mso-fareast-language:EN-GB\"><a href=\"mailto:ashwoodla@northlan.gov.uk\" title=\"mailto:ashwoodla@northlan.gov.uk\"><span style=\"color:blue\">ashwoodla@northlan.gov.uk</span></a><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#002060;mso-ligatures:none;mso-fareast-language:EN-GB\">&nbsp;</span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#002060;mso-fareast-language:EN-GB\"><img border=\"0\" width=\"267\" height=\"89\" style=\"width:2.7812in;height:.927in\" id=\"Picture_x0020_1\" src=\"cid:image001.png@01DCEBB3.5BA9CBC0\"></span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-GB\"><img border=\"0\" width=\"212\" height=\"87\" style=\"width:2.2083in;height:.9062in\" id=\"Picture_x0020_396315485\" src=\"cid:image002.png@01DCEBB3.5BA9CBC0\" alt=\"stakeholder logo plus text 002\"></span><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"mso-fareast-language:EN-GB\">&nbsp;<o:p></o:p></span></p>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

</div>

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</div>

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</div>

</div>

</div>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\"><o:p>&nbsp;</o:p></span></p>

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</body></html>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdtjje9kq4696bIPDZMZ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaabe6oiu2ube2KwiiQI"}} 
[2026-05-24 18:27:46] production.INFO: ExtractMessageAttachmentsJob: attachment 84 (image001.png) skipped — unsupported type.  
[2026-05-24 18:27:46] production.INFO: ExtractMessageAttachmentsJob: attachment 85 (image002.png) skipped — unsupported type.  
[2026-05-24 18:27:49] production.INFO: ClassifyInboundEmailJob: message 99 classified as 'dsar_response' (high).  
[2026-05-24 18:27:56] production.INFO: FindRelatedDsarJob: message 99 — dsar_id=, confidence=low.  
[2026-05-24 18:27:58] production.INFO: FindRelatedDsarJob: message 99 response_type=data_provided.  
[2026-05-24 18:28:01] production.INFO: FindRelatedDsarJob: message 99 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none).  
[2026-05-24 18:38:50] production.DEBUG: Inbound email data {"from":"Patricia Norcross <Patricia.Norcross@fife.gov.uk>","subject":"Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Patricia.Norcross@fife.gov.uk\"}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

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<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

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<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

<a style=\"margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\" href=\"http://www.fife.gov.uk/privacy\" target=\"_blank\">www.fife.gov.uk/privacy

</a>

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<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

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<p>Fife Council

</p>

<p>************************************************

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</body>

</html>","attachments":"1","sender_ip":"185.151.28.75","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","attachment-info":"{\"attachment1\":{\"filename\":\"64680 SAR response letter - DPL (5).rtf\",\"name\":\"64680 SAR response letter - DPL (5).rtf\",\"type\":\"application/msword\"}}","text":"Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

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Date: Thu, 21 May 2026 19:35:00 +0000
From: Patricia Norcross <Patricia.Norcross@fife.gov.uk>
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Subject: Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680
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To: \"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>
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[2026-05-24 18:38:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="text-align: justify; margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear Investigations Team,</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
&nbsp;</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>&nbsp;</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b>Date of Birth: 21/08/1967</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<b><br>
</b></div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Please find attached the response letter to your information request. Hope this is of help to you.</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind regards</div>
<div class="elementToProof" style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Tricia</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature" class="elementToProof">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
P Norcross</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Specialist</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Information Management &amp; Request Team</div>
</div>
<br><br>

<p class="MsoNormal">
<span style="font-size: x-small;">**********************************************************************
</span>
</p>
<font size="1">
<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 
</p>
<p>If you have received this email in error please notify your system manager and the sender of this message.
</p>
<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.
</p>
<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.
</p>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">Information on how we use and look after your personal data can be found within the Councils privacy notice:&nbsp;
<span class="noConversation remarksAnchor" style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;">
<a style="margin: 0px; padding: 0px; border: 0px currentcolor; color: rgb(0, 51, 255); line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;" href="http://www.fife.gov.uk/privacy" target="_blank">www.fife.gov.uk/privacy
</a>
</span>
</div>
<div style="margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;">
<br>
</div>
<p>Fife Council
</p>
<p>************************************************
</p>
</font>
<div>
<font size="1">
</font>
</div>
</body>
</html>, Dear Investigations Team,

GDPR/Data Protection Act 2018 (Data Protection Legislation)  Subject Access Request

Your client: Miss Lynda Cuthill
Date of Birth: 21/08/1967

Please find attached the response letter to your information request. Hope this is of help to you.

Kind regards
Tricia


P Norcross
Information Specialist
Information Management & Request Team


**********************************************************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.
If you have received this email in error please notify your system manager and the sender of this message.

This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

Fife Council reserves the right to monitor the content of all incoming and outgoing email.

Information on how we use and look after your personal data can be found within the Councils privacy notice: www.fife.gov.uk/privacy


Fife Council
************************************************, 2026-05-24 18:38:50, 2026-05-24 18:38:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, patricia.norcross@fife.gov.uk, evidence@mmalegal.co.uk, Information Request - FAO - Investigations Team your Client Reference: 100120 - fcir:64680, <html>

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Dear Investigations Team,</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

&nbsp;</div>

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<b>GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>&nbsp;</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Your client:</b> <b>Miss Lynda Cuthill</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b>Date of Birth: 21/08/1967</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<b><br>

</b></div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Please find attached the response letter to your information request. Hope this is of help to you.</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind regards</div>

<div class=\"elementToProof\" style=\"margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Tricia</div>

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<br>

</div>

<div id=\"Signature\" class=\"elementToProof\">

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

P Norcross</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Specialist</div>

<div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Information Management &amp; Request Team</div>

</div>

<br><br>



<p class=\"MsoNormal\">

<span style=\"font-size: x-small;\">**********************************************************************

</span>

</p>

<font size=\"1\">

<p>This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. 

</p>

<p>If you have received this email in error please notify your system manager and the sender of this message.

</p>

<p>This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.

</p>

<p>Fife Council reserves the right to monitor the content of all incoming and outgoing email.

</p>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">Information on how we use and look after your personal data can be found within the Council�s privacy notice:&nbsp;

<span class=\"noConversation remarksAnchor\" style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; vertical-align: baseline; font-stretch: inherit;\">

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</a>

</span>

</div>

<div style=\"margin: 0px; padding: 0px; border: 0px currentcolor; line-height: inherit; font-family: Roboto, Helvetica, Arial, Geneva, sans-serif; font-size: 12.8px; vertical-align: baseline; font-stretch: inherit; background-color: rgb(255, 255, 255); font-variant-numeric: inherit;\">

<br>

</div>

<p>Fife Council

</p>

<p>************************************************

</p>

</font>

<div>

<font size=\"1\">

</font>

</div>

</body>

</html>, Dear Investigations Team,



GDPR/Data Protection Act 2018 (Data Protection Legislation) � Subject Access Request



Your client: Miss Lynda Cuthill

Date of Birth: 21/08/1967



Please find attached the response letter to your information request. Hope this is of help to you.



Kind regards

Tricia





P Norcross

Information Specialist

Information Management & Request Team





**********************************************************************

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party.

If you have received this email in error please notify your system manager and the sender of this message.



This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses.



Fife Council reserves the right to monitor the content of all incoming and outgoing email.



Information on how we use and look after your personal data can be found within the Council�s privacy notice: www.fife.gov.uk/privacy





Fife Council

************************************************, 2026-05-24 18:38:50, 2026-05-24 18:38:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Subj...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 18:47:13] production.DEBUG: Inbound email data {"from":"<dataprotection@nrscotland.gov.uk>","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************","html":"<html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

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<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 18:47:13, 2026-05-24 18:47:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 19:09:01] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�","html":"<html>



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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <e799184cd914f6166032a73910003ad3@_>
Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id l4qLy0_0QlaQlVWzcPzj9A for <evidence@parse.mmalegal.co.uk>; Fri, 22 May 2026 14:05:59.762 +0000 (UTC)
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Received-SPF: pass (mx1.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net;
Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","from":"Portland Medical Practice <secure@igpr.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","SPF":"fail","sender_ip":"185.151.28.76","to":"MMA LEGAL <evidence@mmalegal.co.uk>","attachments":"0"} 
[2026-05-24 19:09:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
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</html>, 

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



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    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <center>

      <table class=MsoTableGrid border=0 cellspacing=0 cellpadding=0

        style='background:#52ecd1;border-collapse:collapse;border:none; margin-top: 20px;'>

        <tr style='height:31.0pt'>

          <td width=170 style='width:140pt;padding:0cm 5.4pt 0cm 5.4pt;height:31.0pt'>

            <p class=\"MsoNormal\" align=center style='text-align:center; '>

              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 19:09:01, 2026-05-24 19:09:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
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[2026-05-24 19:15:12] production.DEBUG: Inbound email data {"html":"<html>



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    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

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Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
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X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.76","SPF":"fail","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}"} 
[2026-05-24 19:15:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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Open report
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Please do not reply to this email, replies to this address are not monitored. If
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This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 19:15:12, 2026-05-24 19:15:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
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#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 20:10:49] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.130;\tiprev=pass (mail-ukwestazon11022130.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.130;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.130
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=south-ayrshire.gov.uk; dmarc=pass action=none header.from=south-ayrshire.gov.uk; dkim=pass header.d=south-ayrshire.gov.uk; arc=none
ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=qrKl2iHjDIHgpHJbYsE9xCaMZsy0NRsMOodSUBa8/bY=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t  Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=JpNxAMWmkROmbfaZwVtvskJmqtBlACFrniVt2x/4bimdPBRaoi2kXldEYDeE3HLGonCtsBBcFY\t  +SUF3Gt/V3j2kcvUw60+fY1GLxXvP8FFxvoJbJ0pUFKJtAXRlXKndmKMEhfMlVIDK7wElH8BGl\t  B6c2hI73xRlQ45qkVBv7DWSuKLyttWS+LwkFjJtzUJJkStMMOEtOQbyexFYM4EIaUO7cD8TlJY\t  qbMLbj7O/az/8+JcAycMXpedADSm7907u2uBjgudsG0hDJbadI8VDhiZOZH8uJ1ncnb/PzDhjo\t  n+tt/59lImGpeZdHsl/Igq8Lpp2+TTXXpzk0lGdI8hSMsQ==;
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=qrKl2iHjDIHgpHJbYsE9xCaMZsy0NRsMOodSUBa8/bY=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t  Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=T9ddANa0b20w0sQSnEii3vHk4LtX3pW83b8+p7HmQ8DxHdRCO50pkwJGklQJTSzG0gLxT0g3jc\t  mq0C6xkYdCBhCiiQU7RMcSCN8Bactfpn7oJ3UXxF1Oe86KeiWB9hUWlEV5RN4JO06IBgq4Gd+V\t  0TusWJnBobcLwwrVlM1mxSw3VcgguOYpEATvQW4uNSiWA1VfOeX8Or+CdaGEeCNFy+rPTpBVlc\t  uX5/IO08/P/ADahRWJUY+obERt2eVNCsUwvXjmVS7AzzYdeDGi/zdgoKMvlVcKetqw/8kVtFkT\t  akGg6FdjsIQGS6lV+7SuRQCxxvhi7BxbGoefKw3/De47nw==;
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Resent-Date: Fri, 22 May 2026 10:07:22 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
Thread-Index: AQHc0ozTK43FSb1fv0Gv2wWpKASIvrXsR7EwgAB82iWAK+qwBoABMX7kgAAJ++A=
Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

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 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

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Courtney</div>

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<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

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<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk</div>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
<div style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
<br>
</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
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<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
</div>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 20:10:49, 2026-05-24 20:10:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div id=\"x_x_x_Signature\">

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 20:10:49, 2026-05-24 20:10:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 20:14:33] production.DEBUG: Inbound email data {"content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv))
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Date: Fri, 22 May 2026 09:11:02 +0000
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRA==
Thread-Topic: Data Subject Access Request - Mr James Cassidy
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"<html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

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<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

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<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn37ngt1nv5rg4hybKiE"}} 
[2026-05-24 20:14:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Kind Regards,</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Courtney</div>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;">
<br>
</div>
</div>
<hr align="center" size="2" style="width: 98%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<hr align="center" size="2" style="width: 98%;">
<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<hr align="center" size="2" style="width: 100%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: gray;"><br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
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<br>
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This email and any files transmitted with it are confidential and<br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 20:14:33, 2026-05-24 20:14:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 20:14:33, 2026-05-24 20:14:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
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#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 20:31:19] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

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<br>

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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO4P265MB7045:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","subject":"SAR 2026 85 - Response","sender_ip":"185.151.28.75","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcpv1ck2dsf3hfH1mVmX"}} 
[2026-05-24 20:31:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 20:31:19, 2026-05-24 20:31:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 20:31:19, 2026-05-24 20:31:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
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x-ms-traffictypediagnostic: CWXP265MB1846:EE_|CW1P265MB8604:EE_","cc":"<dataprotection@nrscotland.gov.uk>","sender_ip":"185.151.28.76","SPF":"softfail","subject":"RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





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<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>","dkim":"{@nrscotland.gov.uk : pass}","to":"<evidence@mmalegal.co.uk>","from":"<dataprotection@nrscotland.gov.uk>","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} 
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<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Dear MMA Legal,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Confirmation of the individuals mothers name<o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l2 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,sans-serif">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Arial&quot;,sans-serif;color:black">Mark<o:p></o:p></span></p>
</div>
<div><br></div><div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">**********************************************************************</div><div style="font-family: &quot;Times New Roman&quot;; font-size: medium;">&nbsp;</div></div></body>
</html>, Dear MMA Legal,

Would it be possible to obtain the following information from your client:


  *   Confirmation of the individuals mothers name
  *   Could the individual confirm if he has any middle names

This information will help us to narrow down our searchers of the catalogues.

Kind regards,

Mark


**********************************************************************
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************, 2026-05-24 21:47:14, 2026-05-24 21:47:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-552 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100144, <html xmlns:v=\"urn:schemas-microsoft-com:vml\" xmlns:o=\"urn:schemas-microsoft-com:office:office\" xmlns:w=\"urn:schemas-microsoft-com:office:word\" xmlns:x=\"urn:schemas-microsoft-com:office:excel\" xmlns:m=\"http://schemas.microsoft.com/office/2004/12/omml\" xmlns=\"http://www.w3.org/TR/REC-html40\">

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<div class=\"WordSection1\">

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Dear MMA Legal,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Would it be possible to obtain the following information from your client:<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<ul style=\"margin-top:0cm\" type=\"disc\">

<li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirmation of the individual�s mother�s name<o:p></o:p></span></li><li class=\"MsoListParagraph\" style=\"color:black;margin-left:0cm;mso-list:l2 level1 lfo3\">

<span style=\"font-family:&quot;Arial&quot;,sans-serif\">Could the individual confirm if he has any middle names<o:p></o:p></span></li></ul>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">This information will help us to narrow down our searchers of the catalogues.<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Kind regards,<o:p></o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\"><o:p>&nbsp;</o:p></span></p>

<p class=\"MsoNormal\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;color:black\">Mark<o:p></o:p></span></p>

</div>

<div><br></div><div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************&nbsp;<br>This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">**********************************************************************</div><div style=\"font-family: &quot;Times New Roman&quot;; font-size: medium;\">&nbsp;</div></div></body>

</html>, Dear MMA Legal,



Would it be possible to obtain the following information from your client:





  *   Confirmation of the individual�s mother�s name

  *   Could the individual confirm if he has any middle names



This information will help us to narrow down our searchers of the catalogues.



Kind regards,



Mark





**********************************************************************

This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.

Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.

**********************************************************************, 2026-05-24 21:47:14, 2026-05-24 21:47:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s mot...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 22:09:03] production.DEBUG: Inbound email data {"to":"MMA LEGAL <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"<html>



<head>

  <meta http-equiv=Content-Type content=\"text/html; charset=windows-1252\">

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<body vlink=\"#ffffff\">

  <div class=\"main\">

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\" align=left style='text-align:center;margin-top: 20px'>

      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100060</p>

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              <b>

                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

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    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



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    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

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</body>



</html>","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.76","SPF":"fail","from":"Portland Medical Practice <secure@igpr.co.uk>","subject":"Portland Medical Practice (16673) has sent a copy of your Subject Access Request","text":"�



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



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Date: Fri, 22 May 2026 14:05:56 +0000 (UTC)
From: Portland Medical Practice <secure@igpr.co.uk>
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Resent-Date: Fri, 22 May 2026 15:05:57 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Portland Medical Practice (16673) has sent a copy of your Subject Access Request
To: MMA LEGAL <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
X-Originating-IP: 168.245.125.190
X-SG-EID: u001.YDsS+hRldz/iA910bwiZqz06a2Dsoz12tgxZtKYBxNHOi/S1UMUVDPBWYy5Mhn3ALfMF5Mi87XAMyUzIlnK4GrKO5aZU+ojO91q6SQrOraFbI5WNxI12uT+j5QS1MFjs1SJhRqpDbVj3puDT2VxlEn+bzeJXwNsVsk66cKEIf8eSEzVVVQmFNtGRSLPgYxEGajFyaaGMJ6ms8eW1kpVQEpgoaQCr07G6iZDs4EOgZW+Xcz1q66KIgCV2e72MF33xbgUVuWb8dfjWWRVz/2mLfg==
X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: URIBL_BLOCKED(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [igpr.co.uk:from_mime, igpr.co.uk:url, em2365.igpr.co.uk:from_smtp, o30.ptr4216.click-send.net:helo, o30.ptr4216.click-send.net:rdns] Message-ID: e799184cd914f6166032a73910003ad3@_ X-Milter-Del: X-Spam
X-Spam-Score: 1.3 (+)
X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} 
[2026-05-24 22:09:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>

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      <span style='font-size:27.0pt;color:#314472'>Portland Medical Practice (16673) has sent a copy of your Subject Access Request</span>
    </p>
    
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px"><span>This report expires on 20/08/2026</span></p>
    <p class="MsoNormal" style="color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;">Requestor Reference: 100060</p>
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      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
      report, please contact Portland Medical Practice (16673).
    </p>
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</html>, 

Portland Medical Practice (16673) has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100060



Open report
[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Portland Medical Practice
(16673).



, 2026-05-24 22:09:03, 2026-05-24 22:09:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Portland Medical Practice (16673) has sent a copy of your Subject Access Request, <html>



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    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

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                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0\">Open report</a>

                </span>

              </b>

            </p>

          </td>

        </tr>



      </table>

    </center>

    <p class=\"MsoNormal\" align=center style='text-align:center'><b><span style='color:#262626'>&nbsp;</span></b></p>



    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"

      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Portland Medical Practice (16673).

    </p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

    <p class=\"MsoNormal\"><span>&nbsp;</span></p>

  </div>

</body>



</html>, �



Portland Medical Practice (16673) has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100060



�



Open report

[https://download.igpr.co.uk/Download/d2ecb738-43e5-4b54-9a92-2e98c529a6a0]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Portland Medical Practice

(16673).



�



�, 2026-05-24 22:09:03, 2026-05-24 22:09:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AP...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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[2026-05-24 22:15:13] production.DEBUG: Inbound email data {"from":"Gleniffer Medical Group <secure@igpr.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"<html>



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      <span style='font-size:27.0pt;color:#314472'>Gleniffer Medical Group has sent a copy of your Subject Access Request</span>

    </p>

    

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px\"><span>This report expires on 20/08/2026</span></p>

    <p class=\"MsoNormal\" style=\"color:#314472; font-size: 18pt; text-align:center;margin-top: 20px; font-weight: bold;\">Requestor Reference: 100042</p>

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                <span style='font-size:16.0pt;color:white'>

                  <a id=\"download\" style=\"color: #314472; text-decoration: none;\" href=\"https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8\">Open report</a>

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      style=\"color: #314472 !important; text-align: center !important; font-weight: normal !important;\">

      Please do not reply to this email, replies to this address are not monitored. If you have any queries about your

      report, please contact Gleniffer Medical Group.

    </p>

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Date: Fri, 22 May 2026 11:12:14 +0000 (UTC)
From: Gleniffer Medical Group <secure@igpr.co.uk>
MIME-Version: 1.0
Message-ID: <2c1e21c0749aed7fe892eea9c5c53856@_>
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Resent-Date: Fri, 22 May 2026 12:12:16 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Gleniffer Medical Group has sent a copy of your Subject Access Request
To: MMA Legal <evidence@mmalegal.co.uk>
X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg==
X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk
X-Forwarded-To: evidence@parse.mmalegal.co.uk
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X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal <evidence@mmalegal.co.uk>","subject":"Gleniffer Medical Group has sent a copy of your Subject Access Request","text":"�



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



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[2026-05-24 22:15:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>

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</html>, 

Gleniffer Medical Group has sent a copy of your Subject Access Request

This report expires on 20/08/2026

Requestor Reference: 100042



Open report
[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]







Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Gleniffer Medical Group.



, 2026-05-24 22:15:13, 2026-05-24 22:15:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Gleniffer Medical Group has sent a copy of your Subject Access Request, <html>



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</html>, �



Gleniffer Medical Group has sent a copy of your Subject Access Request



This report expires on 20/08/2026



Requestor Reference: 100042



�



Open report

[https://download.igpr.co.uk/Download/43ca51b4-e054-4bd8-a360-129af2f1bdd8]



�



�



�



Please do not reply to this email, replies to this address are not monitored. If

you have any queries about your report, please contact Gleniffer Medical Group.



�



�, 2026-05-24 22:15:13, 2026-05-24 22:15:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
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#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AG...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
[2026-05-24 22:45:59] production.DEBUG: Inbound email data {"html":"<!doctype html>

<html>

 <head>

  <meta charset=\"UTF-8\">

 </head>

 <body>

  <div>Thank you for your email.</div>

  <div class=\"default-style\">I understand that this was refused under the heading as a short term stay/respite but the fact still remains, we were abused by this care setting. Leaving raw and difficult mental health conditions to deal with for the rest of our lives.</div>

  <div class=\"default-style\">Surely there is some kind of recompense for this from someone?</div>

  <div class=\"default-style\">There are thousands of children like myself in this care setting with the same stories of abuse and negligence of care so it is not acceptable that they are saying that we cannot claim because it was a short term care setting.</div>

  <div class=\"default-style\">I was never sent here by my parents, it was Social Services who sent us because they organised my mum to go into hospital at request of her doctor at the time and we were put in this respite setting. I can’t speak for the others but thats the reason why our family were sent there.</div>

  <div class=\"default-style\">As i have said already in this email, surely there is some recompense for this abuse.&nbsp;</div>

  <div class=\"default-style\">I am so disappointed as i had to relive those memories of the torture of that place, whilst on the phone to MMA legal.</div>

  <div class=\"default-style\">Please if there is anything you can do then i would appreciate another call about it.</div>

  <div class=\"default-style\">Kindest Regards</div>

  <div class=\"default-style\">Carolyn Steen.</div>

  <blockquote type=\"cite\">

   <div>On 19/05/2026 11:10 BST casemanagement@mmalegal.co.uk &lt;casemanagement@mmalegal.co.uk&gt; wrote:</div>

   <div>&nbsp;</div>

   <div>&nbsp;</div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">Dear Mrs Steen&nbsp;</span>

   </div>

   <div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: bold;\">Your Reference: 100871</span>

   </div>

   <div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">We have submitted your application to The Scottish Redress Scheme and have now received a response. Unfortunately, the Scheme have not accepted your application as the care setting you were placed in is classed as a short-term residential or holiday/respite care, rather than the type of long-term care setting covered by the relevant legislation.&nbsp;</span>

   </div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">&nbsp;</span>

   </div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">Fornethy placements were treated as short stays for brief residential periods, therefore it is not an accept care setting. We understand this will be disappointing, but unfortunately, we cannot continue to act for you under the Conditional Fee Agreement and have no option but to cancel the agreement with immediate effect.&nbsp;</span>

   </div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">&nbsp;</span>

   </div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">If you wish to continue with your application, you should seek alternative legal advice as soon as possible or you are able to proceed independently. If you choose to instruct another solicitor, we will cooperate in the transfer of your file upon receipt of your written authority.&nbsp;</span>

   </div>

   <div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">We will retain your file and personal data in accordance with our regulatory and legal obligations, including the UK General Data Protection Regulation, The Data Protection Act 2018, and the Solicitors Regulation Authority requirements.&nbsp;</span>

   </div>

   <div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">After the applicable retention period expires, your file and personal data will be securely destroyed or anonymised in accordance with our data retention policy.&nbsp;</span>

   </div>

   <div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">We are sorry that we are unable to continue acting for you and wish you well moving forward.&nbsp;</span>

   </div>

   <div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">Kind regards</span>

   </div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">Jamie Kelly&nbsp;</span>

   </div>

   <div class=\"elementToProof\" style=\"direction: ltr; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">

    <span style=\"font-weight: 400;\">MMA LEGAL</span>

   </div>

   <div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

   <div id=\"Signature\" class=\"elementToProof\">

    <div class=\"elementToProof\" style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;\">&nbsp;</div>

    <div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 8pt; color: black;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519</div>

    <div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 8pt; color: black;\">&nbsp;</div>

    <div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 8pt; color: black;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</div>

    <div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 8pt; color: black;\">&nbsp;</div>

    <div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 8pt; color: black;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY.</div>

    <div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px; font-family: Arial, Helvetica, sans-serif; color: black;\">

     <span style=\"font-size: 9.75pt;\">

      <br>

     </span><span style=\"font-size: 8pt;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</span>

    </div>

    <div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 8pt; color: black;\">&nbsp;</div>

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Resent-Date: Sun, 24 May 2026 23:45:56 +0100
Resent-From: casemanagement@mmalegal.co.uk
Subject: Re: MMA Legal - Your Reference: 100871
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X-Stackmail-Forwarder: casemanagement@mmalegal.co.uk","sender_ip":"185.151.28.75","subject":"Re: MMA Legal - Your Reference: 100871","text":"Thank you for your email.

I understand that this was refused under the heading as a short term stay/respite but the fact still remains, we were abused by this care setting. Leaving raw and difficult mental health conditions to deal with for the rest of our lives.

Surely there is some kind of recompense for this from someone?

There are thousands of children like myself in this care setting with the same stories of abuse and negligence of care so it is not acceptable that they are saying that we cannot claim because it was a short term care setting.

I was never sent here by my parents, it was Social Services who sent us because they organised my mum to go into hospital at request of her doctor at the time and we were put in this respite setting. I can’t speak for the others but thats the reason why our family were sent there.

As i have said already in this email, surely there is some recompense for this abuse. 

I am so disappointed as i had to relive those memories of the torture of that place, whilst on the phone to MMA legal.

Please if there is anything you can do then i would appreciate another call about it.

Kindest Regards

Carolyn Steen.



> On 19/05/2026 11:10 BST casemanagement@mmalegal.co.uk <casemanagement@mmalegal.co.uk> wrote:

>  

>  

> Dear Mrs Steen 

>  

> Your Reference: 100871

>  

> We have submitted your application to The Scottish Redress Scheme and have now received a response. Unfortunately, the Scheme have not accepted your application as the care setting you were placed in is classed as a short-term residential or holiday/respite care, rather than the type of long-term care setting covered by the relevant legislation. 

>  

> Fornethy placements were treated as short stays for brief residential periods, therefore it is not an accept care setting. We understand this will be disappointing, but unfortunately, we cannot continue to act for you under the Conditional Fee Agreement and have no option but to cancel the agreement with immediate effect. 

>  

> If you wish to continue with your application, you should seek alternative legal advice as soon as possible or you are able to proceed independently. If you choose to instruct another solicitor, we will cooperate in the transfer of your file upon receipt of your written authority. 

>  

> We will retain your file and personal data in accordance with our regulatory and legal obligations, including the UK General Data Protection Regulation, The Data Protection Act 2018, and the Solicitors Regulation Authority requirements. 

>  

> After the applicable retention period expires, your file and personal data will be securely destroyed or anonymised in accordance with our data retention policy. 

>  

> We are sorry that we are unable to continue acting for you and wish you well moving forward. 

>  

> Kind regards

> Jamie Kelly 

> MMA LEGAL

>  

>  

>  

> MMA Legal Limited, a company registered in England and Wales with registered number 13900519

>  

> Authorised and regulated by the Solicitors Regulation Authority number 8000579

>  

> Registered Office: Stok, Princes Street, Stockport SK1 1RY.

> 

> This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

>  

> Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

>  

> We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

>  

> Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details.

>  

> Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

>  

>","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"carolyn.steen@virginmedia.com\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@vmo-authrelay.edge.unified.services : pass, @virginmedia.com : pass}","SPF":"softfail","to":"\"casemanagement@mmalegal.co.uk\" <casemanagement@mmalegal.co.uk>","from":"Carolyn Steen <carolyn.steen@virginmedia.com>"} 
[2026-05-24 22:46:03] production.INFO: ClassifyInboundEmailJob: message 100 classified as 'generic' (high).  
[2026-05-24 23:10:52] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","content-ids":"{\"122e2054-773f-4eb9-9407-5d153b90eaa8\":\"attachment3\",\"170057b3-5eaf-4bca-924d-d3072ed5b020\":\"attachment1\",\"87de3384-fd64-4130-a931-a95045f33be5\":\"attachment2\"}","text":"Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.







________________________________



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

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Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr Mark Ashton
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Thread-Topic: Data Subject Access Request - Mr Mark Ashton
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","html":"<html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

<div style=\"direction: ltr;\"><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">&nbsp;</span><span style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\"><br>

</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

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<br>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

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Name in Care:</p>

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<br>

Dear Sir/Madam,</p>

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<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

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<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

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&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

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Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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[2026-05-24 23:10:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>
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Good Morning,</div>
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Thank you for your email.</div>
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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>
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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying
 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>
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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know
 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>
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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>
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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA97104751-f8f7-89b1-68da-dd9b861f50b1" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7630157a-807e-6dbe-6574-5c8efdd58da9" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAacf1329a-8b37-d67c-f060-11e948c31ec9" class="x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA951dea44-886b-4359-6688-598d9f99be6f" class="x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>
<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
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Good morning/afternoon,&nbsp;</div>
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We write further to the above matter and to your previous correspondence requesting a wet ink signature.&nbsp;</div>
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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>
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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>
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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>
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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>
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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>
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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>
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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>
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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>
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Again, there are <span style="font-weight: 700;"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>
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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>
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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your
 senior managers details and your formal complaints process.</div>
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We look forward to hearing from you in due course.&nbsp;</div>
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Kind regards,&nbsp;</div>
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Investigations Team</div>
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MMA Legal</div>
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E: Evidence@mmalegal.co.uk</div>
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T: 0161 563 0816</div>
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<img id="x_x_x_image_1" width="196" height="112" style="width: 196.56px; height: 112px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:170057b3-5eaf-4bca-924d-d3072ed5b020"><img id="x_x_x_image_0" width="123" height="119" style="width: 123px; height: 119px; max-width: 648px;" data-outlook-trace="F:3|T:3" src="cid:87de3384-fd64-4130-a931-a95045f33be5"></div>
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<span style="background-color: rgb(255, 255, 255);">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list
 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>
<div style="direction: ltr;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">&nbsp;</span><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><br>
</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account
 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended
 recipient of this email please contact&nbsp;us immediately.</span></div>
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<div style="direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>
<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>
<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>
<div style="direction: ltr;">&nbsp;</div>
</div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Good afternoon</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for
 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>
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<br>
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In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind regards,</span></p>
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<br>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA089618d2-94d3-0957-ee66-1493167209b8" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA2e404abb-189f-284e-2883-44ebb5dffc8f" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<b><u><br>
</u></b></div>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAa451341b-40ee-b251-cceb-75b44eb6096d" class="x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5" class="x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>
<b>Sent:</b>&nbsp;22 April 2026 20:18<br>
<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
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&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Client Name: Mr Mark Ashton<br>
Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>
Client Reference: 100145<br>
Date of Birth: 02/07/1970<br>
Also Known As:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Name in Care:</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
Dear Sir/Madam,</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="direction: ltr; margin-bottom: 0cm;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
KirkMichael Care Home in Maybole: 1982-1984</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Thorntoun School: 1984-1985</li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;">
Keir Law in Stevenson: 1985-1987</li></ul>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
<br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: evidence@mmalegal.co.uk<br>
T: 0161 563 0816</p>
<p style="direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;">
&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;">
Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
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This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and
 only for its intended purpose.</p>
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>
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intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at www.south-ayrshire.gov.uk</div>
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This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

Thank you for your email.

Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.

Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.

To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.

For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.

I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 21, 2026 15:02
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton

Good morning/afternoon,

We write further to the above matter and to your previous correspondence requesting a wet ink signature.

The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.

The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.

The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.

A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.

Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.


The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.

May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.

We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.

Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.

We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.


Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.

We look forward to hearing from you in due course.

Kind regards,
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816

[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]


MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

________________________________
From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 23 April 2026 4:24 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Mark Ashton


Good afternoon



Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.



On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.



Once we receive the above documentation we will be in a position to take your request forward for you.



Kind regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Mark Ashton



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr Mark Ashton
Client Address: 114 Dickson Drive, Irvine, KA12 9HD
Client Reference: 100145
Date of Birth: 02/07/1970
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   KirkMichael Care Home in Maybole: 1982-1984
  *   Thorntoun School: 1984-1985
  *   Keir Law in Stevenson: 1985-1987


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 23:10:52, 2026-05-24 23:10:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Mark Ashton, <html>

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Good Morning,</div>

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Thank you for your email.</div>

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Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.</div>

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Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying

 information to verify the data subject's identity for the purposes of processing the Subject Access Request.</div>

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To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know

 and we will work with you to find a valid form of identification which would allow us to process your client's request.</div>

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For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.</div>

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I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.</div>

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Kind Regards,</div>

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Courtney</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA97104751-f8f7-89b1-68da-dd9b861f50b1\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7630157a-807e-6dbe-6574-5c8efdd58da9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAacf1329a-8b37-d67c-f060-11e948c31ec9\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA951dea44-886b-4359-6688-598d9f99be6f\" class=\"x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b>From:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;Thursday, May 21, 2026 15:02<br>

<b>To:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

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Good morning/afternoon,&nbsp;</div>

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We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.&nbsp;</div>

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The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.&nbsp;</div>

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The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.&nbsp;</div>

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The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.</div>

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A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.</div>

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Should your position remain the same, please urgently clarify in writing before 5pm on 26<sup>th</sup>&nbsp;May 2026.&nbsp;</div>

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The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.&nbsp;&nbsp;</div>

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May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.&nbsp;</div>

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We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.&nbsp;</div>

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Again, there are <span style=\"font-weight: 700;\"><u>no</u></span>&nbsp;specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.&nbsp;</div>

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We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.&nbsp;</div>

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Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your

 senior managers details and your formal complaints process.</div>

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We look forward to hearing from you in due course.&nbsp;</div>

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Kind regards,&nbsp;</div>

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Investigations Team</div>

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MMA Legal</div>

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E: Evidence@mmalegal.co.uk</div>

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T: 0161 563 0816</div>

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<img id=\"x_x_x_image_1\" width=\"196\" height=\"112\" style=\"width: 196.56px; height: 112px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:170057b3-5eaf-4bca-924d-d3072ed5b020\"><img id=\"x_x_x_image_0\" width=\"123\" height=\"119\" style=\"width: 123px; height: 119px; max-width: 648px;\" data-outlook-trace=\"F:3|T:3\" src=\"cid:87de3384-fd64-4130-a931-a95045f33be5\"></div>

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<span style=\"background-color: rgb(255, 255, 255);\">MMA Legal&nbsp;Limited&nbsp;is a company registered in England&nbsp;&amp; Wales (registered number: 13900519). MMA Legal&nbsp;Limited is authorised and&nbsp;regulated by the Solicitors Regulation&nbsp;Authority, SRA Number: 8000579. A list

 of&nbsp;directors is available at the Registered office&nbsp;address&nbsp;STOK, 43-59 Princes., Stockport, SK1 1RY. &nbsp;</span></div>

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</span><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 9.75pt; color: rgb(34, 34, 34); background-color: rgb(255, 255, 255);\">Cyber Crime Alert&nbsp;Please be aware that there&nbsp;is a risk posed by cyber fraud, especially in&nbsp;relation to bank account

 details. Please check&nbsp;with us before transferring any funds across if&nbsp;you are unsure and would like to confirm our&nbsp;bank details.&nbsp;MMA Legal&nbsp;Limited will not accept&nbsp;responsibility if you transfer money into an&nbsp;incorrect bank account. If you are not the&nbsp;intended

 recipient of this email please contact&nbsp;us immediately.</span></div>

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<div id=\"x_x_divRplyFwdMsg\">

<div style=\"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);\">

<b>From:</b>&nbsp;DataProtection &lt;DataProtection@south-ayrshire.gov.uk&gt;<br>

<b>Sent:</b>&nbsp;23 April 2026 4:24 PM<br>

<b>To:</b>&nbsp;evidence@mmalegal.co.uk &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr Mark Ashton</div>

<div style=\"direction: ltr;\">&nbsp;</div>

</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Good afternoon</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Thank you for contacting us to make a Subject Access Request on behalf of your&nbsp;client Mr Mark Ashton.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept&nbsp;typewritten&nbsp;signatures, can you please arrange for

 your&nbsp;client&nbsp;to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.&nbsp;</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.</div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Once we receive the above documentation we will be in a position to take your request forward for you.</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind regards,</span></p>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

<br>

</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

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<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA089618d2-94d3-0957-ee66-1493167209b8\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA2e404abb-189f-284e-2883-44ebb5dffc8f\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<b><u><br>

</u></b></div>

<p style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAa451341b-40ee-b251-cceb-75b44eb6096d\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAd7375748-79f3-9643-7ca7-5909ae5eb6e5\" class=\"x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"direction: ltr; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

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<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;evidence@mmalegal.co.uk&gt;<br>

<b>Sent:</b>&nbsp;22 April 2026 20:18<br>

<b>To:</b>&nbsp;FOI &lt;FOI@south-ayrshire.gov.uk&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr Mark Ashton</span></p>

</div>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Client Name: Mr Mark Ashton<br>

Client Address: 114 Dickson Drive, Irvine, KA12 9HD<br>

Client Reference: 100145<br>

Date of Birth: 02/07/1970<br>

Also Known As:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Name in Care:</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

Dear Sir/Madam,</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"direction: ltr; margin-bottom: 0cm;\">

<li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

KirkMichael Care Home in Maybole: 1982-1984</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Thorntoun School: 1984-1985</li><li style=\"font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0cm;\">

Keir Law in Stevenson: 1985-1987</li></ul>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

<br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: evidence@mmalegal.co.uk<br>

T: 0161 563 0816</p>

<p style=\"direction: ltr; margin: 0cm 0cm 12pt; font-family: Aptos, sans-serif; font-size: 12pt;\">

&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.</p>

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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"direction: ltr; margin: 0cm; font-family: Aptos, sans-serif; font-size: 12pt;\">

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and

 only for its intended purpose.</p>

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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.</p>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk</div>

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This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

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</body>

</html>, Good Morning,



Thank you for your email.



Further to our previous correspondence, we confirm that we are happy to accept electronically signed letters of authority and do not require a wet ink signature in this instance. I apologise again for the earlier confusion regarding the wet ink signature.



Having reviewed the documentation provided, we are however unable to accept the saltire card submitted as photographic identification. Unfortunately, this document does not meet our identification requirements, as it does not contain sufficient identifying information to verify the data subject's identity for the purposes of processing the Subject Access Request.



To enable us to proceed, we would therefore be grateful if you could provide an alternative form of valid photographic ID for your client, such as a passport or driving licence. If your client doesn't have any further form of identification, please let us know and we will work with you to find a valid form of identification which would allow us to process your client's request.



For clarity, this request is made solely to ensure compliance with our obligations under data protection legislation and to safeguard personal data appropriately. Once acceptable photographic ID is received, we will be able to continue processing the request.



I trust this clarifies our position and look forward to receiving the requested documentation. Please do not hesitate to contact me if you require any additional discussion around this request.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Sent: Thursday, May 21, 2026 15:02

To: DataProtection <DataProtection@south-ayrshire.gov.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton



Good morning/afternoon,



We write further to the above matter and to your previous correspondence requesting a �wet ink� signature.



The signed Letter of Authority was signed by our Client using our e-sign service. There are no specifications or requirements in which the SAR is to come over with wet ink.



The information provided allows you to see we have authority to act on behalf of our client, together with their ID and said form of authority.



The only requirement for a traditional wet-ink signature is for specific legal documents that demand a higher level of formality such as land transactions and wills.



A wet ink-signature for personal data is not required and as such, we look forward to your confirmation that you will now progress our SAR.



Should your position remain the same, please urgently clarify in writing before 5pm on 26th May 2026.





The Letter of Authority clearly stipulates the date and time the document was signed, in this instance, 16 February 2026 at 11:20 GMT and witness signed by our firm on 25 February 2026.



May we take this opportunity to remind you that we are under no obligations to provide you with any audit trials and any request for specific disclosure would need to be made via legal action.



We have provided a perfectly legible SAR request, with our Clients identification together with a signed letter of authority and their ID, all of which being dated within the last 6 months. We are not obliged to provide anything further.



Again, there are no specifications for a wet ink signature and any further push back for our request will be taken as avoidance and legal action will be taken.



We trust the need for a civil claim for specific disclosure will not be needed, however, should we proceed to such a stage, we will be seeking the costs of and occasioned to the same from South Ayrshire Council direct.





Please confirm before 5pm on 26 May 2026 that our SAR's sent on behalf of multiple clients will be processed with no further pushbacks. Should your position remain the same, please do provide me with your Data Protection Officer's details together with your senior managers details and your formal complaints process.



We look forward to hearing from you in due course.



Kind regards,

Investigations Team

MMA Legal



E: Evidence@mmalegal.co.uk

T: 0161 563 0816



[cid:170057b3-5eaf-4bca-924d-d3072ed5b020][cid:87de3384-fd64-4130-a931-a95045f33be5]





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.



Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.



________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk>

Sent: 23 April 2026 4:24 PM

To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>

Subject: Re: Data Subject Access Request - Mr Mark Ashton





Good afternoon







Thank you for contacting us to make a Subject Access Request on behalf of your client Mr Mark Ashton.







On checking your mandate, the signature that has been completed is by electronic typescript, we are unable to accept typewritten signatures, can you please arrange for your client to hand sign your mandate which will acknowledge his consent and return this to us to validate your request.



In addition, if your client is able to provide a Passport or Driving Licence as proof of ID this would be preferred. If your client is unable to provide either of these documents, please let us know and we will reconsider the request.







Once we receive the above documentation we will be in a position to take your request forward for you.







Kind regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





From: MMA Legal <evidence@mmalegal.co.uk>

Sent: 22 April 2026 20:18

To: FOI <FOI@south-ayrshire.gov.uk>

Subject: Data Subject Access Request - Mr Mark Ashton







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr Mark Ashton

Client Address: 114 Dickson Drive, Irvine, KA12 9HD

Client Reference: 100145

Date of Birth: 02/07/1970

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   KirkMichael Care Home in Maybole: 1982-1984

  *   Thorntoun School: 1984-1985

  *   Keir Law in Stevenson: 1985-1987





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816







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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 23:10:52, 2026-05-24 23:10:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#57 {main}
"} 
[2026-05-24 23:14:35] production.DEBUG: Inbound email data {"from":"DataProtection <DataProtection@south-ayrshire.gov.uk>","dkim":"{@south-ayrshire.gov.uk : pass}","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"8496d143-68e9-4c2c-8961-aee9881632a7\"}}","text":"Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

<meta http-equiv=\"Content-Type\" content=\"text/html; charset=Windows-1252\">

<style type=\"text/css\" style=\"display:none;\"> P {margin-top:0;margin-bottom:0;} </style>

</head>

<body dir=\"ltr\">

<div id=\"x_Signature\">

<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

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Resent-Date: Fri, 22 May 2026 10:11:04 +0100
Resent-From: evidence@mmalegal.co.uk
Subject: Re: Data Subject Access Request - Mr James Cassidy
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Thread-Topic: Data Subject Access Request - Mr James Cassidy
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x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9413:EE_","to":"\"evidence@mmalegal.co.uk\" <evidence@mmalegal.co.uk>","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"8496d143-68e9-4c2c-8961-aee9881632a7\":\"attachment1\"}","sender_ip":"185.151.28.75","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php84efb9adp3up1ixVMiP"}} 
[2026-05-24 23:14:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>
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<p class="elementToProof" style="margin: 0px;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Good Morning,</span></p>
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<div class="elementToProof" style="margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>
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This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address
 such as a council tax document, utility bill or similar, for example.</div>
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Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>
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Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>
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Kind Regards,</div>
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Courtney</div>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA1fe9df76-4446-2607-dcec-ebc785be5e00" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAda3ad25b-4926-9163-f114-a845471b4e26" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA7025784f-d954-18e0-8233-6f9b26a91aa8" class="x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;"><b>From:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA537da1da-fca8-db2e-5049-390351a70bad" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWAe643a705-a340-603b-51c8-9f96ee18ee59" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>
<b>To:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA20540c05-7c05-6e72-7c39-bc211ffb595d" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Regards,</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Leah</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Investigations Team</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">MMA Legal</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9dbbe01b-f91f-c3b9-2261-ea6602064113" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a></span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">T: 0161 563 0816&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
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<div id="x_x_divRplyFwdMsg">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><b>From:</b>&nbsp;DataProtection &lt;<a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA79c9e876-461f-4454-c400-77d46b2047db" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>
<b>To:</b>&nbsp;<a href="mailto:evidence@mmalegal.co.uk" id="OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA29005768-fd03-2a70-2e1c-29abcf52f739" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
</div>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Good Afternoon,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as
 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Please do not hesitate to contact us should you require any further information.</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Kind Regards,</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">Courtney</span></p>
<div id="x_x_x_x_Signature">
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA548fac8d-554f-e486-9ad3-01efa8418798" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: blue;">&nbsp;</span></p>
<p style="background-color: white; margin-top: 1em; margin-bottom: 1em;"><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean
 Siorrachd | </b></span><span style="font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f" class="OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" style="margin-top: 0px; margin-bottom: 0px;"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style="font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812" class="OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;"><b>www.south-ayrshire.gov.uk</b></a></span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="color: black;">&nbsp;</span></p>
<div style="padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b>From:</b>&nbsp;MMA Legal &lt;<a href="mailto:evidence@mmalegal.co.uk" id="OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">evidence@mmalegal.co.uk</a>&gt;<br>
<b>Sent:</b>&nbsp;30 April 2026 13:55<br>
<b>To:</b>&nbsp;FOI &lt;<a href="mailto:FOI@south-ayrshire.gov.uk" id="OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">FOI@south-ayrshire.gov.uk</a>&gt;<br>
<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>
</div>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Client Name: Mr James Cassidy<br>
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>
Client Reference: 100901<br>
Date of Birth: 10/07/1962<br>
Also Known As:</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Name in Care:</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
Dear Sir/Madam,</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>
<br>
Approximate Dates of Placement:</p>
<ul style="margin-top: 0cm;">
<li>Craigie residential school kilmarnock: 1970-1970</li></ul>
<p style="margin-top: 1em; margin-bottom: 1em;"><br>
<br>
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>
<br>
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>
<br>
Please find the enclosed request.<br>
<br>
We thank you for your assistance in this matter.&nbsp;<br>
<br>
Yours faithfully,<br>
<br>
Investigations Team<br>
MMA Legal<br>
E: <a href="mailto:evidence@mmalegal.co.uk" id="OWA9183ea97-91fd-9a73-dc0e-25142002d838" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
evidence@mmalegal.co.uk</a><br>
T: 0161 563 0816</p>
<p style="margin-top: 1em; margin-bottom: 12pt;">&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>
<p style="margin-top: 1em; margin-bottom: 1em;">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete
 it from your system.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within
 this communication must be handled securely and only for its intended purpose.</p>
<p style="margin-top: 1em; margin-bottom: 1em;">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial
 advice unless expressly stated.</p>
<p style="margin-top: 1em; margin-bottom: 1em;"><img alt="Image removed by sender." id="x_x_x_x_Picture_x0020_1" width="99" height="99" style="width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:8496d143-68e9-4c2c-8961-aee9881632a7"></p>
<p style="margin-top: 1em; margin-bottom: 1em;">&nbsp;</p>
<hr align="center" size="2" style="width: 100%;">
<p style="margin-top: 1em; margin-bottom: 1em;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: gray;"><br>
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are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
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Visit our web site at <a href="http://www.south-ayrshire.gov.uk" id="OWA8821457d-0150-f4f0-6150-c38c596fe977" class="OWAAutoLink" data-auth="NotApplicable" style="margin-top: 0px; margin-bottom: 0px;">
www.south-ayrshire.gov.uk</a></span></p>
<br>
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This email and any files transmitted with it are confidential and<br>
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are addressed. If you have received this email in error please notify<br>
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
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Visit our web site at www.south-ayrshire.gov.uk<br>
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</body>
</html>, Good Morning,

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>

________________________________

From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.



I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.



Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816





________________________________

From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Subject: Re: Data Subject Access Request - Mr James Cassidy



Good Afternoon,



Thank you for your request for information on behalf of your client Mr James Cassidy.



Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.



Please do not hesitate to contact us should you require any further information.



Kind Regards,



Courtney



Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>
Subject: Data Subject Access Request - Mr James Cassidy



Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018



Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:

Dear Sir/Madam,

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  *   Craigie residential school kilmarnock: 1970-1970


We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>
T: 0161 563 0816



MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

[Image removed by sender.]



________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>

________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 23:14:35, 2026-05-24 23:14:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy, <html>

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<p class=\"elementToProof\" style=\"margin: 0px;\"><span style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">Good Morning,</span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address

 such as a council tax document, utility bill or similar, for example.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Once this documentation is received, we will be able to continue processing the Subject Access Request.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Kind Regards,</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

Courtney</div>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA1fe9df76-4446-2607-dcec-ebc785be5e00\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAda3ad25b-4926-9163-f114-a845471b4e26\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAfdb94e14-3218-e9ac-16e8-55c030ef62ca\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA7025784f-d954-18e0-8233-6f9b26a91aa8\" class=\"x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"margin: 0px; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: black;\">

<br>

</div>

</div>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\"><b>From:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA537da1da-fca8-db2e-5049-390351a70bad\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWAe643a705-a340-603b-51c8-9f96ee18ee59\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;Wednesday, May 20, 2026 12:46<br>

<b>To:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA20540c05-7c05-6e72-7c39-bc211ffb595d\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Regards,</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Leah</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Investigations Team</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">MMA Legal</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9dbbe01b-f91f-c3b9-2261-ea6602064113\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a></span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">T: 0161 563 0816&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<hr align=\"center\" size=\"2\" style=\"width: 98%;\">

<div id=\"x_x_divRplyFwdMsg\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt; color: black;\"><b>From:</b>&nbsp;DataProtection &lt;<a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA79c9e876-461f-4454-c400-77d46b2047db\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">DataProtection@south-ayrshire.gov.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;01 May 2026 12:11 PM<br>

<b>To:</b>&nbsp;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9d6643ab-3bd5-a342-9f8f-3ef32801da55\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&nbsp;&lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA29005768-fd03-2a70-2e1c-29abcf52f739\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Re: Data Subject Access Request - Mr James Cassidy</span></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

</div>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Good Afternoon,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Thank you for your request for information on behalf of your client Mr James Cassidy.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Unfortunately, I am unable to accept&nbsp;driving&nbsp;licence&nbsp;as&nbsp;proof&nbsp;of address. Can your client please provide a Council Tax document or utility bill for example,&nbsp;as

 proof&nbsp;of address, this would allow me to validate and take forward the request for information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Please do not hesitate to contact us should you require any further information.</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Kind Regards,</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">Courtney</span></p>

<div id=\"x_x_x_x_Signature\">

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAe3c52d66-1367-5eb5-e3ef-5888f13f4ad1\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA548fac8d-554f-e486-9ad3-01efa8418798\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: blue;\">&nbsp;</span></p>

<p style=\"background-color: white; margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean

 Siorrachd | </b></span><span style=\"font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAb9d11592-597c-dc03-b2b5-a3aa10cd963f\" class=\"OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>DataProtection@south-ayrshire.gov.uk</b></a></span><span style=\"font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWAc62fd4b2-dae1-7b47-f3c1-b3c8533af812\" class=\"OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\"><b>www.south-ayrshire.gov.uk</b></a></span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"color: black;\">&nbsp;</span></p>

<div style=\"padding: 3pt 0cm 0cm; border-top: 1pt solid rgb(225, 225, 225);\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Calibri, sans-serif; font-size: 11pt;\"><b>From:</b>&nbsp;MMA Legal &lt;<a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA4df73057-cd91-43d3-0b36-4c07d7e7aed7\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">evidence@mmalegal.co.uk</a>&gt;<br>

<b>Sent:</b>&nbsp;30 April 2026 13:55<br>

<b>To:</b>&nbsp;FOI &lt;<a href=\"mailto:FOI@south-ayrshire.gov.uk\" id=\"OWA223fa8c3-743a-1ea7-e024-62aafcdbec8a\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">FOI@south-ayrshire.gov.uk</a>&gt;<br>

<b>Subject:</b>&nbsp;Data Subject Access Request - Mr James Cassidy</span></p>

</div>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Client Name: Mr James Cassidy<br>

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP<br>

Client Reference: 100901<br>

Date of Birth: 10/07/1962<br>

Also Known As:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Name in Care:</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

Dear Sir/Madam,</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.<br>

<br>

Approximate Dates of Placement:</p>

<ul style=\"margin-top: 0cm;\">

<li>Craigie residential school kilmarnock: 1970-1970</li></ul>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><br>

<br>

We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.<br>

<br>

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.&nbsp;<br>

<br>

Please find the enclosed request.<br>

<br>

We thank you for your assistance in this matter.&nbsp;<br>

<br>

Yours faithfully,<br>

<br>

Investigations Team<br>

MMA Legal<br>

E: <a href=\"mailto:evidence@mmalegal.co.uk\" id=\"OWA9183ea97-91fd-9a73-dc0e-25142002d838\" class=\"OWAAutoLink\" style=\"margin-top: 0px; margin-bottom: 0px;\">

evidence@mmalegal.co.uk</a><br>

T: 0161 563 0816</p>

<p style=\"margin-top: 1em; margin-bottom: 12pt;\">&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">MMA Legal Limited, a company registered in England and Wales with registered number 13900519&nbsp;</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Authorised and regulated by the Solicitors Regulation Authority number 8000579</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Registered Office: Stok, Princes Street, Stockport SK1 1RY</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete

 it from your system.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within

 this communication must be handled securely and only for its intended purpose.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial

 advice unless expressly stated.</p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><img alt=\"Image removed by sender.\" id=\"x_x_x_x_Picture_x0020_1\" width=\"99\" height=\"99\" style=\"width: 1.0416in; height: 1.0416in; margin-top: 0px; margin-bottom: 0px;\" data-outlook-trace=\"F:1|T:1\" src=\"cid:8496d143-68e9-4c2c-8961-aee9881632a7\"></p>

<p style=\"margin-top: 1em; margin-bottom: 1em;\">&nbsp;</p>

<hr align=\"center\" size=\"2\" style=\"width: 100%;\">

<p style=\"margin-top: 1em; margin-bottom: 1em;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; color: gray;\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at <a href=\"http://www.south-ayrshire.gov.uk\" id=\"OWA8821457d-0150-f4f0-6150-c38c596fe977\" class=\"OWAAutoLink\" data-auth=\"NotApplicable\" style=\"margin-top: 0px; margin-bottom: 0px;\">

www.south-ayrshire.gov.uk</a></span></p>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

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Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good Morning,



We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.



This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.



Once this documentation is received, we will be able to continue processing the Subject Access Request.



Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.



Kind Regards,



Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>



________________________________



From: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: Wednesday, May 20, 2026 12:46

To: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient.







I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.







Regards,



Leah



Investigations Team



MMA Legal



E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>



T: 0161 563 0816











________________________________



From: DataProtection <DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk>>

Sent: 01 May 2026 12:11 PM

To: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk> <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Subject: Re: Data Subject Access Request - Mr James Cassidy







Good Afternoon,







Thank you for your request for information on behalf of your client Mr James Cassidy.







Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.







Please do not hesitate to contact us should you require any further information.







Kind Regards,







Courtney







Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>







From: MMA Legal <evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>>

Sent: 30 April 2026 13:55

To: FOI <FOI@south-ayrshire.gov.uk<mailto:FOI@south-ayrshire.gov.uk>>

Subject: Data Subject Access Request - Mr James Cassidy







Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018







Client Name: Mr James Cassidy

Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP

Client Reference: 100901

Date of Birth: 10/07/1962

Also Known As:



Name in Care:



Dear Sir/Madam,



We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.



Approximate Dates of Placement:



  *   Craigie residential school kilmarnock: 1970-1970





We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.



We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.



Please find the enclosed request.



We thank you for your assistance in this matter.



Yours faithfully,



Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk<mailto:evidence@mmalegal.co.uk>

T: 0161 563 0816







MMA Legal Limited, a company registered in England and Wales with registered number 13900519



Authorised and regulated by the Solicitors Regulation Authority number 8000579



Registered Office: Stok, Princes Street, Stockport SK1 1RY



This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.



Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.



We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.



Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.



[Image removed by sender.]







________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk>



________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



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Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 23:14:35, 2026-05-24 23:14:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
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#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
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#57 {main}
"} 
[2026-05-24 23:31:22] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"name\":\"LET 20260522 MMA Legal Healy C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk","html":"<html>

<head>

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<div class=\"elementToProof\" style=\"text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0px; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Good afternoon,</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

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<br>

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<br>

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This email and any files transmitted with it are confidential and<br>

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[2026-05-24 23:31:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
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Good afternoon,</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Please find attached in relation to your recent Subject Access Request.</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">Kind Regards,</span></p>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><br>
</span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">
Courtney</div>
<div id="x_x_x_x_x_x_x_Signature" class="elementToProof" style="background-color: rgb(255, 255, 255); margin: 0px;">
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>Information Governance |Chief Executives Office |</b>&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="0" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);">&nbsp;<b>|Direct
 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA5559b87a-5635-e207-40c6-0aef9deaf092" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="1" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
<div class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;">
<b><u><br>
</u></b></div>
<p class="elementToProof" style="direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;">
<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Oifigear Gillidh Fiosrachaidh &amp; Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd |
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue;"><a href="mailto:DataProtection@south-ayrshire.gov.uk" id="OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="mailto:DataProtection@south-ayrshire.gov.uk" data-linkindex="2" style="color: blue; margin: 0px;"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);"><b>&nbsp;</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);"><b>|</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);">&nbsp;</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;"><b>Tel:
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><b><u>01292 612223</u></b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;"><b>&nbsp;|
</b></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;"><a href="http://www.south-ayrshire.gov.uk/" id="OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7" class="x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink" title="http://www.south-ayrshire.gov.uk/" data-auth="NotApplicable" data-linkindex="3" style="color: blue; margin: 0px;"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>
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<br>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="2"><br>
**********************************************************************<br>
This email and any files transmitted with it are confidential and<br>
intended solely for the use of the individual or entity to whom they<br>
are addressed. If you have received this email in error please notify<br>
South Ayrshire Council, 0300 123 0900.<br>
<br>
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>
<br>
**********************************************************************<br>
Visit our web site at www.south-ayrshire.gov.uk<br>
</font>
</body>
</html>, Good afternoon,



Please find attached in relation to your recent Subject Access Request.



Kind Regards,


Courtney


Information Governance |Chief Executives Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


Oifigear Gillidh Fiosrachaidh & Dta | Seirbheisean Riaghlaidh Deamocratach | Promh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>


________________________________

**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 23:31:22, 2026-05-24 23:31:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 85 - Response, <html>

<head>

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Good afternoon,</div>

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<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Please find attached in relation to your recent Subject Access Request.</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">Kind Regards,</span></p>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><br>

</span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">

Courtney</div>

<div id=\"x_x_x_x_x_x_x_Signature\" class=\"elementToProof\" style=\"background-color: rgb(255, 255, 255); margin: 0px;\">

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; margin: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>Information Governance |Chief Executive�s Office |</b>&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWA85f25c0a-25ab-31ed-a6a6-796aa21991b7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"0\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\">&nbsp;<b>|Direct

 Line: 01292 612223 |South</b>&nbsp;<b>Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR |</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA5559b87a-5635-e207-40c6-0aef9deaf092\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"1\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

<div class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm; font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\">

<b><u><br>

</u></b></div>

<p class=\"elementToProof\" style=\"direction: ltr; text-align: left; text-indent: 0px; background-color: rgb(255, 255, 255); margin: 0cm;\">

<span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Oifigear G�illidh Fiosrachaidh &amp; D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd |

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue;\"><a href=\"mailto:DataProtection@south-ayrshire.gov.uk\" id=\"OWAd3107f3e-d4c8-3e6d-4d91-ea476223dcfa\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"mailto:DataProtection@south-ayrshire.gov.uk\" data-linkindex=\"2\" style=\"color: blue; margin: 0px;\"><b><u>DataProtection@south-ayrshire.gov.uk</u></b></a></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12);\"><b>&nbsp;</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(36, 36, 36);\"><b>|</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(31, 73, 125);\">&nbsp;</span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(11, 12, 12); background-color: white;\"><b>Tel:

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><b><u>01292 612223</u></b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: black; background-color: white;\"><b>&nbsp;|

</b></span><span style=\"font-family: Aptos, sans-serif; font-size: 11pt; color: blue; background-color: white;\"><a href=\"http://www.south-ayrshire.gov.uk/\" id=\"OWA68d40e79-3e3a-6564-eb7f-3918ac6db4a7\" class=\"x_x_x_x_x_x_x_x_x_x_x_OWAAutoLink\" title=\"http://www.south-ayrshire.gov.uk/\" data-auth=\"NotApplicable\" data-linkindex=\"3\" style=\"color: blue; margin: 0px;\"><b><u>www.south-ayrshire.gov.uk</u></b></a></span></p>

</div>

<div style=\"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);\">

<br>

</div>

<br>

<hr>

<font face=\"Arial\" color=\"Gray\" size=\"2\"><br>

**********************************************************************<br>

This email and any files transmitted with it are confidential and<br>

intended solely for the use of the individual or entity to whom they<br>

are addressed. If you have received this email in error please notify<br>

South Ayrshire Council, 0300 123 0900.<br>

<br>

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.<br>

<br>

**********************************************************************<br>

Visit our web site at www.south-ayrshire.gov.uk<br>

</font>

</body>

</html>, Good afternoon,







Please find attached in relation to your recent Subject Access Request.







Kind Regards,





Courtney





Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk<mailto:DataProtection@south-ayrshire.gov.uk> | Tel: 01292 612223 | www.south-ayrshire.gov.uk<http://www.south-ayrshire.gov.uk/>





________________________________



**********************************************************************

This email and any files transmitted with it are confidential and

intended solely for the use of the individual or entity to whom they

are addressed. If you have received this email in error please notify

South Ayrshire Council, 0300 123 0900.



This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.



**********************************************************************

Visit our web site at www.south-ayrshire.gov.uk, 2026-05-24 23:31:22, 2026-05-24 23:31:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}

[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"} 
